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	<title>The Mossberg Solution &#187; user name</title>
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		<title>Software That Makes Twitter So Much Tweeter</title>
		<link>http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/</link>
		<comments>http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 01:02:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/</guid>
		<description><![CDATA[Twitter messaging can be improved by employing software programs that customize it and require little work on the part of the user, Katherine Boehret writes in The Mossberg Solution.]]></description>
			<content:encoded><![CDATA[<p>Most people who aren&#8217;t familiar with Twitter are eager to list the reasons why they don&#8217;t use this social-networking service. It&#8217;s for narcissists. It&#8217;s for teenagers. It&#8217;s for people who have nothing better to do. It&#8217;s a forum for oversharing. While all of these things may be true in some cases, I find Twitter&#8217;s 140-character messaging network to be an incredibly useful tool in my everyday life.</p>
<p>I use Twitter as my personalized news feed by following people who &#8220;tweet&#8221; (write updates) about things that interest me. In one glance I can read White House correspondent Mark Knoller&#8217;s tweets about President Obama&#8217;s activities, a recipe tweeted by Martha Stewart and WSJ.com tweets with links to news stories. </p>
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<p>But Twitter works best with a little help from its friends, namely those programs that are designed to make it more customized and useful with minimal work on the user&#8217;s behalf. Here&#8217;s a rundown of just some of these helpers. I&#8217;m focusing only on ones that run on your computer, either in Web browsers or as stand-alone programs. There is also a plethora of Twitter applications that work on mobile devices like the iPhone and BlackBerry, too many to go into here. A few Twitter programs let you lurk and read tweets without a Twitter account, but in most cases these programs require a Twitter user name and password so they can better organize tweets of the people whom you follow.</p>
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<p>To get a Twitter account in the first place, you will need to sign up with a user name and password at <a href="http://Twitter.com">Twitter.com</a> and start following people—or subscribing to read someone&#8217;s updates. These may be friends or people you simply find interesting, like journalists whose work you read (my Twitter user name is kabster728). You can see whom one person follows, and then opt also to follow those same people and the people those people follow and so on. Though it&#8217;s possible to lock your account so it&#8217;s private, very few people do so because Twitter encourages open communication throughout the Web.</p>
<p>That said, you can always choose to block someone from following you or stop following someone&#8217;s Twitter feed. You can comment on a tweet by sending the person who wrote it an &#8220;at reply,&#8221; named because the reply starts with the &#8220;@&#8221; sign followed by the user name of the person to whom you are replying. You can also send direct messages to another Twitter user as long as he or she is following you.</p>
<h5 class="subhed">All-Purpose Programs</h5>
<p>TweetDeck and Seesmic are two programs that do a good job of filtering others&#8217; tweets and aiding the process of writing tweets. Both use Adobe Air, a tool that lets the program work in the background while continuously refreshing its content. This increases productivity because the programs can be set to display pop-up notifications whenever certain tweets appear. </p>
<p>TweetDeck (a free download at <a href="http://TweetDeck.com">TweetDeck.com</a>) organizes tweets into columns that you designate, such as a column of all tweets that mention your name, your company&#8217;s name or the word &#8220;Wimbledon.&#8221; It eases the process of writing tweets by building in ways to shorten Web links, post photos or translate a tweet into one of 35 languages. TweetDeck also integrates with Facebook so that one TweetDeck column displays your Facebook friends&#8217; latest status updates.</p>
<p>The most recent version of TweetDeck enables synchronization of accounts with an email and password. This means that you can download TweetDeck on several computers, log into your account and see the same columns and settings on all platforms. The new version also includes fun extras like search within each column and the option to show how many followers a user has by displaying that number below his or her tweets.</p>
<p>Seesmic (a free download at <a href="http://seesmic.com">seesmic.com</a>) is another all-purpose Twitter program. It works much like TweetDeck, but has a few differences. Seesmic also integrates with Facebook, but does so in a more robust way, showing when Facebook friends share photos or Web links and letting you comment on or &#8220;like&#8221; someone&#8217;s status; TweetDeck only shows Facebook status updates.</p>
<p>Seesmic lets you drag photos into a small window for sharing via Twitter. But its overall look isn&#8217;t as visually appealing as TweetDeck&#8217;s and it lacks some of TweetDeck&#8217;s extra features.</p>
<p>Twhirl (<a href="http://twhirl.org">twhirl.org</a>) also runs on Adobe Air, working in the background as you use your computer for other activities. Like the aforementioned programs, it also enables easier tweeting with built-in tools for photo uploading and URL shrinking. Unlike TweetDeck and Seesmic, which focus on Twitter and Facebook, Twhirl enables logging into four types of accounts: Twitter, FriendFeed, Laconi.ca and Identica. But Twhirl shows only one category at a time, like a screen of replies, rather than showing all of these categories at a glance like TweetDeck and Seesmic.</p>
<h5 class="subhed">Browser Power</h5>
<p>Some Twitter programs run in browsers, not as stand-alone programs. This saves you from downloading a program on multiple computers because you can simply log into your account on any computer using its Web browser. But these programs won&#8217;t use the helpful pop-up notifications of Adobe Air; instead, you will need to look in your browser to see new information—like opening Twitter.com.</p>
<p>One such browser-based program is HootSuite (<a href="http://HootSuite.com">HootSuite.com</a>), which uses an owl as its mascot. HootSuite&#8217;s unique features include its ability to set tweets to send at a later time or date, giving your followers the illusion that you are tweeting when you&#8217;re actually not, and a built-in statistic-tracker to measure how many people opened a link you posted using its ow.ly URL shortener. Like Twhirl, HootSuite shows only certain categories at a time rather than one overall glance at many categories of tweets.</p>
<p>Twitter.com is getting better, though it&#8217;s still weak compared with these other programs. I&#8217;ve used add-ons in my Firefox browser to enhance Twitter, and one called Power Twitter is like steroids for Twitter.com, adding photo uploading and link shortening right into the Web site. It also makes friends&#8217; tweets richer by displaying details about any Web links that they share. </p>
<h5 class="subhed">No Sign-Up Necessary</h5>
<p>If you&#8217;re just curious about Twitter and want to see what people are talking about without signing up, try sites that are open to everyone. <a href="http://Twitterfall.com">Twitterfall.com</a>, for example, displays tweets about trending Twitter topics and custom search results in a waterfall-like visual with new tweets spilling over the top every half second. <a href="http://TwitterVision.com">TwitterVision.com</a> cleverly displays tweets around the world on a global map as they are posted, showing where the tweets are from, geographically. </p>
<p>Twitter isn&#8217;t limited to Twitter.com, and I wouldn&#8217;t likely use it as much were it not for programs like the ones I&#8217;ve mentioned and others. So give them a try and find out what makes Twitter useful for you. </p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Social-Networking Software Becomes Neighborly</title>
		<link>http://solution.allthingsd.com/20080805/social-networking-software-becomes-neighborly/</link>
		<comments>http://solution.allthingsd.com/20080805/social-networking-software-becomes-neighborly/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 21:32:45 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<description><![CDATA[We tested Meebo, Adium and Digsby, free instant-messaging programs that work by being a one-stop shop for online communication. All three are straightforward and work without much effort or instruction.]]></description>
			<content:encoded><![CDATA[<p>Instant-messaging programs, once the snobby little kids of the online communication world, have had to learn to play well with others.</p>
<p>AOL&#8217;s AIM started out with enough popularity to freely ignore the need to integrate with other programs; now, it can be argued that AIM retains its relevancy by operating with other messaging programs like <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a>&#8217;s Gmail chat and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s iChat. Other IM clients paired up with one another to increase usability, like when <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=yhoo'>Yahoo</a> became interoperable over two years ago.</p>
<p>But nowadays, social-networking offerings &#8212; like leaving messages on Facebook walls and receiving Twitter &#8220;tweets&#8221; from friends &#8212; compete with traditional instant-messaging programs. And advanced technology in mobile devices has helped these chats move from desktops to iPhones and BlackBerrys, where conversations can continue on-the-go, using mobile applications.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/AK-AH543_MOSSBE_20080805122133.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/AK-AH543_MOSSBE_20080805122133.jpg" alt="Image" height="301" width="380" /></a><br />Three free programs &#8212; Meebo, Adium and Digsby &#8212; work by consolidating numerous messaging accounts into <highlight type=\"BOLD\">one combined program</highlight>.</div>
<p>This week I tested three free programs that seem to acknowledge the fading star of isolated instant messaging, as we once knew it. Meebo, Adium and Digsby work by consolidating numerous messaging accounts into one combined program. Some of these include social-networking integration or even built-in email notifications, turning the service into a one-stop shop for online communication. The result can save people from choosing one IM system over another.</p>
<p>All three of these programs are straightforward and work without much effort or instruction. They require users to enter the user names and passwords to log onto each IM account, which may make some people uncomfortable, even though each site explains its privacy policy. Of the three, Digsby offers to integrate with the greatest number of programs all at once, including instant messaging, email and social-networking accounts. It also lets people handle email by deleting or sorting it directly in the IM window, which neither of the other programs does.</p>
<p>But Digsby isn&#8217;t yet usable on Macs or Linux, and Adium (the second-best offering) is available only on Macs. When used with the correct operating system, these programs perform as promised, easing communication overall and saving people the hassle of logging into various accounts &#8212; or missing out on chats with friends because of not signing into certain programs.</p>
<p>Meebo, <a href="http://www.meebo.com" rel="external">www.meebo.com</a>, is the only one of these three products that is completely Web-based. It works on all major browsers, including Internet Explorer, Firefox and Safari, and doesn&#8217;t require any installation &#8212; a plus for those who would like to be using instant messaging in the office but aren&#8217;t able to install software on corporate computers. It can log users into one of six messaging programs simultaneously, including Yahoo, Microsoft, AIM, Google, ICQ and Jabber.</p>
<p>I signed onto three instant-messaging accounts at once on Meebo by entering the username and password for each and selecting one overall &#8220;Sign In&#8221; button, which logged me into each program simultaneously and displayed all of my contacts in one condensed panel. Meebo can be configured to automatically launch within Firefox if a Firefox extension is downloaded.</p>
<p>Meebo.com is also usable on the iPhone and iPod Touch, allowing people to log into multiple accounts simultaneously from their mobile device. As of now, neither Adium nor Digsby has an application that allows it to work with the iPhone or iPod Touch.</p>
<p>Digsby, <a href="http://www.digsby.com" rel="external">www.digsby.com</a>, was a cinch to set up on my laptop, which was running Windows Vista. It walked me through the steps of adding accounts from instant-messaging programs, email accounts such as Gmail and Hotmail, and social-networking sites such as Facebook, MySpace and Twitter. Digsby works with IM and emails accounts from AOL/AIM, Yahoo, Microsoft and Google. Jabber, ICQ and Facebook chats also work with Digsby, along with IMAP and POP email accounts.</p>
<p>Once added, all of these accounts are represented in one clean panel. These consolidated communication programs saved me many extra clicks on my computer over a weekend, and I easily chatted with friends while checking messages. New emails received in my Gmail account were visible in a preview panel that popped up when I moved my cursor over the email account name. Right within this email preview panel, I could delete or archive each message; I was also able to mark a message as read or report it as spam. I performed all of these email tasks without opening my Gmail account in a browser or email client. Shortcuts in this preview panel labeled Open, Compose and Inbox sent me to my browser to perform these more-involved tasks.</p>
<p>This in-line functionality also applies to other email accounts, according to Digsby. But though I could see a tally of newly received Hotmail messages in my Digsby preview panel, these messages weren&#8217;t as interactive as those received in my Gmail inbox.</p>
<p>Digsby also tracks Twitter alerts and timelines, as well as Facebook newsfeeds and alerts &#8212; including posting notifications in your Digsby panel whenever someone &#8220;friends&#8221; you on Facebook.</p>
<p>Adium, <a href="http://www.adiumx.com" rel="external">www.adiumx.com</a>, wins points for cuteness. The downloaded program is represented by a goofy, green duck, which plops itself in the Mac operating system dock and closes its eyes when not in use. When new messages are received via Adium, this duck flaps its wings until you open the message. The Adium user interface incorporates sleek visuals, such as status windows that gracefully float above user names whenever a cursor moves over these names.</p>
<p>Adium works with AIM, ICQ, .Mac, Jabber, Google Talk, Windows Live Messenger and Yahoo Messenger. Adium supports new email notifications for some accounts, but doesn&#8217;t enable reading or sending email within the program. Instead, it offered to open my account via the browser or using Microsoft Entourage on the Mac. Social networking is limited to MySpace IM on Adium, though the next version will support Facebook Chat.</p>
<p>Adium organizes multiple conversations using tabs stacked at the bottom of a chat window. Icons line the top of each chat window, such as a file icon for transferring files and a lock that switches a conversation to be encrypted and off-the-record. Any conversation that isn&#8217;t designated encrypted is automatically stored in a table of Adium transcripts, which can be sorted by To, From or Date. Transcripts can be sorted using rough timelines like &#8220;within the past two weeks&#8221; or &#8220;since yesterday.&#8221;</p>
<p>I saved myself time and mouse clicks by using these three consolidation programs, though I preferred Digsby in the end because of its intuitive email integration. These programs will help to take down the instant-messaging barriers that have become turn-offs over the past couple years, and may better integrate IM with the social networks and mobile devices that are on the rise.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong>the Mossberg Solution at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
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