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	<title>The Mossberg Solution &#187; URL</title>
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		  <title>All Things Digital</title>
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		<title>Software That Makes Twitter So Much Tweeter</title>
		<link>http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/</link>
		<comments>http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 01:02:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Facebook]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090714/software-that-makes-twitter-so-much-tweeter/</guid>
		<description><![CDATA[Twitter messaging can be improved by employing software programs that customize it and require little work on the part of the user, Katherine Boehret writes in The Mossberg Solution.]]></description>
			<content:encoded><![CDATA[<p>Most people who aren&#8217;t familiar with Twitter are eager to list the reasons why they don&#8217;t use this social-networking service. It&#8217;s for narcissists. It&#8217;s for teenagers. It&#8217;s for people who have nothing better to do. It&#8217;s a forum for oversharing. While all of these things may be true in some cases, I find Twitter&#8217;s 140-character messaging network to be an incredibly useful tool in my everyday life.</p>
<p>I use Twitter as my personalized news feed by following people who &#8220;tweet&#8221; (write updates) about things that interest me. In one glance I can read White House correspondent Mark Knoller&#8217;s tweets about President Obama&#8217;s activities, a recipe tweeted by Martha Stewart and WSJ.com tweets with links to news stories. </p>
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<p>But Twitter works best with a little help from its friends, namely those programs that are designed to make it more customized and useful with minimal work on the user&#8217;s behalf. Here&#8217;s a rundown of just some of these helpers. I&#8217;m focusing only on ones that run on your computer, either in Web browsers or as stand-alone programs. There is also a plethora of Twitter applications that work on mobile devices like the iPhone and BlackBerry, too many to go into here. A few Twitter programs let you lurk and read tweets without a Twitter account, but in most cases these programs require a Twitter user name and password so they can better organize tweets of the people whom you follow.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AQ501_MOSSBE_DV_20090714204233.jpg" width="262" height="262" alt="" />
</div>
<p>To get a Twitter account in the first place, you will need to sign up with a user name and password at <a href="http://Twitter.com">Twitter.com</a> and start following people—or subscribing to read someone&#8217;s updates. These may be friends or people you simply find interesting, like journalists whose work you read (my Twitter user name is kabster728). You can see whom one person follows, and then opt also to follow those same people and the people those people follow and so on. Though it&#8217;s possible to lock your account so it&#8217;s private, very few people do so because Twitter encourages open communication throughout the Web.</p>
<p>That said, you can always choose to block someone from following you or stop following someone&#8217;s Twitter feed. You can comment on a tweet by sending the person who wrote it an &#8220;at reply,&#8221; named because the reply starts with the &#8220;@&#8221; sign followed by the user name of the person to whom you are replying. You can also send direct messages to another Twitter user as long as he or she is following you.</p>
<h5 class="subhed">All-Purpose Programs</h5>
<p>TweetDeck and Seesmic are two programs that do a good job of filtering others&#8217; tweets and aiding the process of writing tweets. Both use Adobe Air, a tool that lets the program work in the background while continuously refreshing its content. This increases productivity because the programs can be set to display pop-up notifications whenever certain tweets appear. </p>
<p>TweetDeck (a free download at <a href="http://TweetDeck.com">TweetDeck.com</a>) organizes tweets into columns that you designate, such as a column of all tweets that mention your name, your company&#8217;s name or the word &#8220;Wimbledon.&#8221; It eases the process of writing tweets by building in ways to shorten Web links, post photos or translate a tweet into one of 35 languages. TweetDeck also integrates with Facebook so that one TweetDeck column displays your Facebook friends&#8217; latest status updates.</p>
<p>The most recent version of TweetDeck enables synchronization of accounts with an email and password. This means that you can download TweetDeck on several computers, log into your account and see the same columns and settings on all platforms. The new version also includes fun extras like search within each column and the option to show how many followers a user has by displaying that number below his or her tweets.</p>
<p>Seesmic (a free download at <a href="http://seesmic.com">seesmic.com</a>) is another all-purpose Twitter program. It works much like TweetDeck, but has a few differences. Seesmic also integrates with Facebook, but does so in a more robust way, showing when Facebook friends share photos or Web links and letting you comment on or &#8220;like&#8221; someone&#8217;s status; TweetDeck only shows Facebook status updates.</p>
<p>Seesmic lets you drag photos into a small window for sharing via Twitter. But its overall look isn&#8217;t as visually appealing as TweetDeck&#8217;s and it lacks some of TweetDeck&#8217;s extra features.</p>
<p>Twhirl (<a href="http://twhirl.org">twhirl.org</a>) also runs on Adobe Air, working in the background as you use your computer for other activities. Like the aforementioned programs, it also enables easier tweeting with built-in tools for photo uploading and URL shrinking. Unlike TweetDeck and Seesmic, which focus on Twitter and Facebook, Twhirl enables logging into four types of accounts: Twitter, FriendFeed, Laconi.ca and Identica. But Twhirl shows only one category at a time, like a screen of replies, rather than showing all of these categories at a glance like TweetDeck and Seesmic.</p>
<h5 class="subhed">Browser Power</h5>
<p>Some Twitter programs run in browsers, not as stand-alone programs. This saves you from downloading a program on multiple computers because you can simply log into your account on any computer using its Web browser. But these programs won&#8217;t use the helpful pop-up notifications of Adobe Air; instead, you will need to look in your browser to see new information—like opening Twitter.com.</p>
<p>One such browser-based program is HootSuite (<a href="http://HootSuite.com">HootSuite.com</a>), which uses an owl as its mascot. HootSuite&#8217;s unique features include its ability to set tweets to send at a later time or date, giving your followers the illusion that you are tweeting when you&#8217;re actually not, and a built-in statistic-tracker to measure how many people opened a link you posted using its ow.ly URL shortener. Like Twhirl, HootSuite shows only certain categories at a time rather than one overall glance at many categories of tweets.</p>
<p>Twitter.com is getting better, though it&#8217;s still weak compared with these other programs. I&#8217;ve used add-ons in my Firefox browser to enhance Twitter, and one called Power Twitter is like steroids for Twitter.com, adding photo uploading and link shortening right into the Web site. It also makes friends&#8217; tweets richer by displaying details about any Web links that they share. </p>
<h5 class="subhed">No Sign-Up Necessary</h5>
<p>If you&#8217;re just curious about Twitter and want to see what people are talking about without signing up, try sites that are open to everyone. <a href="http://Twitterfall.com">Twitterfall.com</a>, for example, displays tweets about trending Twitter topics and custom search results in a waterfall-like visual with new tweets spilling over the top every half second. <a href="http://TwitterVision.com">TwitterVision.com</a> cleverly displays tweets around the world on a global map as they are posted, showing where the tweets are from, geographically. </p>
<p>Twitter isn&#8217;t limited to Twitter.com, and I wouldn&#8217;t likely use it as much were it not for programs like the ones I&#8217;ve mentioned and others. So give them a try and find out what makes Twitter useful for you. </p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>The Swiss Army Knife of Portable Videos</title>
		<link>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</link>
		<comments>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 22:50:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</guid>
		<description><![CDATA[RealPlayer SP grabs videos from the Web and converts and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, RealPlayer’s trio of talent make it like a digital Swiss army knife.]]></description>
			<content:encoded><![CDATA[<p>Every once in a while I watch an online video that&#8217;s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.</p>
<p>Enter RealPlayer SP beta (<a href="http://realplayer.com">realplayer.com</a>), the latest in RealNetworks Inc.&#8217;s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP&#8217;s trio of talent makes it like a digital Swiss army knife.</p>
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<p>After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion&#8217;s (RIMM) BlackBerrys, T-Mobile&#8217;s G1 and Sidekick, Nokia&#8217;s (NOK) N97 and certain basic cellphones—is a major plus.</p>
<h5 class="subhed">Behavior Problem</h5>
<p>My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can&#8217;t be downloaded by the RealPlayer SP.</p>
<p>Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.</p>
<h5 class="subhed">Mac Version Coming Soon</h5>
<p>The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn&#8217;t work on Apple&#8217;s Safari browser but does work on Firefox, Internet Explorer and Google&#8217;s (GOOG) Chrome browser; I used all three with success.</p>
<p>If you&#8217;re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week&#8217;s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn&#8217;t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step<sup>1</sup>.</p>
<p>And though I&#8217;ve mostly focused on the RealPlayer SP&#8217;s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.</div>
<p>A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can&#8217;t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.</p>
<p>I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small &#8220;Download This Video&#8221; message above videos that aren&#8217;t copyright-protected. Downloading videos worked on most sites, including <a href="http://AllThingsD.com">AllThingsD.com</a>, <a href="http://Slate.com">Slate</a>, <a href="http://YouTube.com">YouTube</a>, Salon and CNET. As expected, I wasn&#8217;t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That&#8217;s because videos from these sites were copyright-protected and didn&#8217;t allow for downloading.</p>
<h5 class="subhed">A Glitch</h5>
<p>In one instance with a <a href="http://WSJ.com">WSJ.com </a>video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.</p>
<p>The RealPlayer SP&#8217;s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.</p>
<h5 class="subhed">The Downloader Window</h5>
<p>When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there&#8217;s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.</p>
<p>RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer&#8217;s converted videos are sent for transferring to iPhones and iPods.</p>
<p>RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they&#8217;ll stop using it after just a few tries.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p><sup>1</sup> Real Networks says its RealPlayer SP Beta&#8217;s Twitter video sharing capability has an automatic URL-shortening tool built in. This week&#8217;s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Organizing Your Online Shopping</title>
		<link>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</link>
		<comments>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/#comments</comments>
		<pubDate>Wed, 13 May 2009 00:20:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</guid>
		<description><![CDATA[Snipi organizes online-shopping results by gathering, or "snipping," product information from Web pages and saving the information to lists.]]></description>
			<content:encoded><![CDATA[<p>Last winter, I spent a good hour shopping online for the perfect black leather boots. I used tabbed browsing to open at least 25 Web pages, comparing each pair&#8217;s cost, heel height, zipper, leather and toe style. I emailed a friend with links to a few sites so I could get her opinion. And when I finally decided on the right pair, I dug through my email inbox to find a coupon code for 20% off.</p>
<p>This week I tested a solution that might have made my quest for boots a little simpler. Snipi, which became available as a free download from <a href="http://Snipi.com">Snipi.com</a> on Monday, helps you organize your online-shopping results by gathering, or &#8220;snipping,&#8221; product information from Web pages and saving the information to lists.</p>
<p>These lists are stored on your personalized Snipi page, where you can access them later. Snipi also can save photos and videos to lists. And it has a coordinating iPhone app that shows up-to-date versions of the lists created on the computer, so you can have them with you on the go.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" rel="lightbox" title="Snipi"><img src="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" width="300" height="119" style="float: none;" alt="Snipi" /></a><br />
<br />
The Snipi Toolbar collects and displays the user&#8217;s online research.</div>
<p>To do all this, you use the Snipi Toolbar, a horizontal window that pops up within your browser so you never have to navigate away from the site where you&#8217;re shopping. If you see an item you like, simply drag and drop an image of it into the toolbar, where details about the item &#8212; including its title, price and image &#8212; are automatically filled in. If the item was previously snipped by another Snipi user, a description box will be filled with whatever that person wrote or pasted in from the product page; you can fill in the box yourself, too.</p>
<p>Snipi has a partnership with Shopzilla Inc., so the Snipi Toolbar also has comparison shopping built in: It displays links to Web sites where your snipped product, or products like it, can be found at lower prices.</p>
<p>One of the big drawbacks to Snipi is that it currently works only as a browser plug-in with Mozilla&#8217;s Firefox, not Microsoft&#8217;s (MSFT) Internet Explorer or Apple&#8217;s (AAPL) Safari. Snipi says it plans to introduce versions of its toolbar &#8212; though less functional ones &#8212; for IE and Safari by early to mid-June. Even so, downloading and installing a browser plug-in isn&#8217;t yet a routine thing for most people. And often, people who use plug-ins forget to keep them up-to-date.</p>
<p>Another downside to Snipi is that its comparison-pricing feature failed with apparel. The feature only really worked when used with &#8220;hard goods&#8221; like electronics, which are sold at retailers that participate in price-comparison networks. Yet Snipi still makes pricing suggestions for clothing and shoes, however irrelevant. For example, when I snipped a $150 Banana Republic dress, a link to $16 eye shadow sold at <a href="http://Sephora.com">Sephora.com</a> appeared in the Price Compare column. To reduce confusion, Snipi shouldn&#8217;t make such suggestions for apparel.</p>
<p>A handy feature built into the Snipi Toolbar lets you immediately share items via email or post them on Facebook, Twitter or Wordpress blogs. This would have been useful while I was shopping online for boots because I could have more quickly shared my finds with friends, rather than copying and pasting URLs into emails.</p>
<p>While browsing on <a href="http://BestBuy.com">BestBuy.com</a> (BBY), I found a Sony (SNE) Cybershot DSC-W220 with 12 megapixels and a 4x zoom lens for $199. Selecting a small icon in the Firefox browser&#8217;s bottom right corner, I opened the Snipi Toolbar and created a &#8220;Digicams&#8221; list, including the Sony. Snipi suggested alternative prices for this camera, including $159 for the same thing on <a href="http://Amazon.com">Amazon.com</a> (AMZN).</p>
<p>I got an early start on bathing-suit shopping by browsing Web sites for J. Crew, Victoria&#8217;s Secret and Macy&#8217;s. As expected, the price-comparison suggestions didn&#8217;t make sense. For one $58 Victoria&#8217;s Secret bathing suit, Snipi suggested a list of alternatives, including a $170 Kohler shower door, $203 Giorgio Armani glasses and an $82 corded telephone. I assure you that the bathing suit looked nothing like any of those items.</p>
<p>Confusing alternatives aside, I liked using the Snipi Toolbar as a place to gather my online research. It displayed images of items neatly lined up in a row, and when I selected an item, the description appeared. Someone like my sister, who is planning a wedding, might enjoy using the Snipi Toolbar for saving photos of various locations in a list she could call &#8220;Wedding Venues.&#8221; She could then share the entire list with me in one step. Or she could go visit some of the places and bring an iPhone with the Snipi app to see her list.</p>
<p><img src="http://online.wsj.com/public/resources/images/PJ-AP698A_MOSSB_DV_20090512221101.jpg" alt="Snipi iPhone App" class="aligncenter" /></p>
<p>I tried the iPhone app, and it was a cinch to tap My Lists to see the online research I&#8217;d gathered. Here, as on the browser toolbar, visuals make it easy to glance through many products.</p>
<p>The toolbar can save various lists that you name and categorize into Shop, Photos or Videos, and these can be kept private, shared with friends or made public. Public lists are seen by all other users on <a href="http://Snipi.com">Snipi.com</a>, which is also a social-networking site. I wouldn&#8217;t use it as such, because I already rely on other social-networking outlets, but some people might.</p>
<p>Snipi, which uses a guessing algorithm to fill in details like a product&#8217;s price, says its toolbar will improve as more people use it. If you do a lot of research or online shopping or you simply want an online tool for saving images and videos from the Web, Snipi will work well for you. Its price-comparison suggestions need some improvement, but I felt more organized after using the Snipi Toolbar for a week&#8217;s worth of browsing.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Web Searches That Really Bear Fruit</title>
		<link>http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/</link>
		<comments>http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 00:18:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Obama]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/</guid>
		<description><![CDATA[There's nothing more frustrating than a fruitless Web search -- or one that returns results that distract you from your original goal. This week I tested two free tools that attempt to make your Web searches more relevant by learning from users' reactions to search results.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s nothing more frustrating than a fruitless Web search &#8212; or one that returns results that distract you from your original goal. Search giant Google knows this all too well and realizes that there&#8217;s a chance you might switch to another search engine if you get tired of poor results.</p>
<p>This week I tested two free tools that attempt to make your Web searches more relevant by learning from users&#8217; reactions to search results: Google&#8217;s SearchWiki and Surf Canyon Inc.&#8217;s namesake tool for Web browsers. These two don&#8217;t necessarily compete against each other; in fact, they can be used in tandem. But after initially entering a search query, SearchWiki requires additional work on the part of the user that many people may not want to do. Surf Canyon works automatically as you go, sorting results according to real-time user behavior.</p>
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<p>SearchWiki depends on people to rank their own search results by promoting favored URLs to the top of a screen and knocking others to the bottom. It is available to most people who are logged into a Google account, and these user preferences are remembered if the same searches are performed at other times.</p>
<p>This sorting is done using elegant animation; preferred URLs float to the top of the screen when selected and unwanted results disappear in a magic-trick-like poof when removed. Comments about a link can be typed into a word bubble beside the URL and all comments are available to the public, labeled as posted by &#8220;Searcher&#8221; unless you create another nickname for yourself. People can also add preferred URLs to a search-results page if, for example, they know a better link about something than those that show up.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO043_pjMOSS_G_20090113130846.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO043_pjMOSS_G_20090113130846.jpg" alt="Web Searches That Really Bear Fruit" height="253" width="380" /></a><br />Google&#8217;s SearchWiki</div>
<p>But who wants to do all this work? Google (GOOG) says your votes don&#8217;t influence the way other Google users see search results, nor do they affect your search results if you aren&#8217;t logged into Google. You can see the number of votes a URL got from fellow voters, as well as comments made about the URL &#8212; but only after you select a link at the bottom of the search-results page. If you promote a URL, you&#8217;ll automatically see what other people think about this link.</p>
<p>For your efforts, you&#8217;ll create a small collection of results that are saved in your account, sorted by date and time should you ever want to revisit them. This could come in handy in some circumstances, such as if you were researching a topic and you forgot to save Web pages as you went. Google confusingly calls these &#8220;SearchWiki notes,&#8221; though they really include all of the links you voted on, as well as typed-in notes about links.</p>
<p>SearchWiki is a tough sell because most of us are already trained to surf the Web quickly, skipping ahead and back through links without taking the time to rank those results or comment on them. And it only works with Google searches.</p>
<p>If you like the idea of more personalized Web searches but would like to use other search engines or don&#8217;t want to do extra work, you might like Surf Canyon. Once downloaded, this tool displays bull&#8217;s-eyes beside certain results to show that Surf Canyon has found additional related hits. Clicking on this bull&#8217;s-eye reveals those suggested links, pulled from deeper down in the search results, and these links might have bull&#8217;s-eyes of their own. This cascade of data goes on and on as an algorithm studies which of the returned results you do or don&#8217;t choose.</p>
<p>You might be deterred from using Surf Canyon because it must be downloaded before it works on Internet Explorer or Firefox. (A version of Surf Canyon for Apple&#8217;s (AAPL) Safari browser is due out within a month.) This tool works with Google, Yahoo (YHOO), Microsoft Live Search (MSFT) and Craigslist, and just started working with LexisNexis&#8217;s LexisWeb.com legal-search engine.</p>
<p>Surf Canyon might not seem to be doing much at first, but it changes and reflects your preferences as you make them. For example, a search for &#8220;Obama dog&#8221; originally returned results about how the President-elect and his family are narrowing their search for a puppy. But as I opened more links related specifically to Mr. Obama&#8217;s daughters, more results appeared on screen about Sasha and Malia. Each time I hit the browser&#8217;s Back button to return to the original search page, Surf Canyon offered a new set of relevant URLs.</p>
<p>I tried looking at Craigslist.com for last-minute inauguration tickets, and one hit listed an inauguration-appropriate dress that someone was giving away free. The Surf Canyon bull&#8217;s-eye appeared beside this result, and when I selected it, three more dress listings appeared.</p>
<p>Surf Canyon recently released an option for users who want long-term personalization, found at my.surfcanyon.com. It lets people select sources from which they prefer to receive news, shopping, research, or sports and entertainment results. Individual sites not listed on this page can also be added to a list of sources to use; likewise, sites can be added to a blacklist so results never come from them.</p>
<p>Unlike Google, Surf Canyon doesn&#8217;t save your history or usage profile. And if you haven&#8217;t created personalized preferences using the link above, it responds solely using your as-they-happen signals, like when you choose one link over another.</p>
<p>Google&#8217;s SearchWiki is asking users to do extra work, which may not be practical for many users. But if you do use it, this tool&#8217;s personalized, saved results could be a real boon. Surf Canyon worked well for me with multiple search engines, retrieving data from result pages I likely wouldn&#8217;t have opened. Either way, your days of futile Web searching are numbered.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Birds of a Feather Twitter Together</title>
		<link>http://solution.allthingsd.com/20081202/birds-of-a-feather-twitter-together/</link>
		<comments>http://solution.allthingsd.com/20081202/birds-of-a-feather-twitter-together/#comments</comments>
		<pubDate>Wed, 03 Dec 2008 01:20:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Facebook]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081202/birds-of-a-feather-twitter-together/</guid>
		<description><![CDATA[If you've heard of Twitter but don't exactly know what it is or how it works, you're in good company. In the past two months a bunch of my friends, ranging in age from early 20s to late 30s, have asked me about Twitter--or Tweeter, as one person accidentally called it. To clear things up, I've put together a basic Twitter guide that explains how to use it, Twitter lingo, privacy options, mobile applications that can be used with the service and problems that it has.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve heard of Twitter but don&#8217;t exactly know what it is or how it works, you&#8217;re in good company. In the past two months a bunch of my friends, ranging in age from early 20s to late 30s, have asked me about Twitter &#8212; or Tweeter, as one person accidentally called it.</p>
<p>To clear things up, I&#8217;ve put together a basic Twitter guide that explains how to use it, Twitter lingo, privacy options, mobile applications that can be used with the service and problems that it has. Let&#8217;s get started.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/EK-AE327_MOSSBE_G_20081202143254.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/EK-AE327_MOSSBE_G_20081202143254.jpg" alt="Screen shot of Twitter" height="253" width="380" /></a><br />Twitter limits social-networking updates to 140 characters or less. The service is surprisingly useful, but leaves room for improvement.</div>
<p><strong>What is it?</strong> In short, Twitter is a free social-networking tool that keeps people connected with one another and with sources of information. Twitter users submit updates about whatever they&#8217;re currently doing, and these updates cannot exceed 140 text-based characters.</p>
<p><strong>Lingo:</strong> Twitter is the name of the service. The term twittering describes the activity of updating a Twitter account. A tweet is an individual Twitter update. Twitterers are people who use the service.</p>
<p><strong>Followers, not Friends:</strong> Social-networking sites like Facebook and MySpace use the term &#8220;friend&#8221; to refer to people who are connected with one another, but Twitterers can simply follow one another&#8217;s messages by finding a person&#8217;s username and selecting a &#8220;Follow&#8221; option. This alerts the person that you&#8217;re following them, and they can reciprocally choose to follow you, or not.</p>
<p><strong>Why use it?</strong> While some people primarily use Twitter to post updates about their activities or comments on the news, I use the service more as a follower, allowing me to see quick snippets of news as it occurs. Most tweets are written by real people, while others, such as updates from news organizations that you&#8217;ve selected, are automatically generated. Many tweets include the addresses of Web sites with relevant articles that tell readers more on a topic.</p>
<p><strong>Where is it?</strong> Twitter works on your Web browser at Twitter.com, where user updates appear in a simple list form as they are submitted. After you&#8217;ve signed up and started following other people, those people&#8217;s updates, or tweets, will appear when you log onto Twitter.com using a username and password.</p>
<p>Twitter also works on mobile phones, where the 140-character limit allows messages to be sent and received via SMS text messaging. Tweets can also be sent and received via email. Users with smartphones like BlackBerrys or iPhones can use one of the many popular mobile applications for accessing Twitter, which offer much richer options than simple SMS does; I&#8217;ll get into these later.</p>
<p><strong>Privacy:</strong> Unlike other social-networking sites such as Facebook, Twitter isn&#8217;t focused on holding and sharing personal information about its members. Indeed, the service operates with a majority (80%, according to the company) of users opting to keep their updates public, that is, follow-able by anyone, without permission. This openness encourages people to follow one another or to see who others are already following, and then follow the same people.</p>
<p>However, users can opt to protect their updates, meaning they must grant permission for others to follow them. If you&#8217;d like to sign up for Twitter, but aren&#8217;t comfortable putting your first and/or last name on the site, you don&#8217;t have to; instead, just tell others your username.</p>
<p><strong>Twitter Page Personalization:</strong> Each user has a Twitter page showing all of his or her updates, or tweets. (Mine is twitter.com/kabster728, and you can follow me.) This page also shows the number of people a user follows, how many people follow her and how many total updates she has posted.</p>
<p>Twitterers can customize their Twitter page by uploading a photo to be used as the background. The icon representing each user can also be personalized, and this is important because it appears beside that person&#8217;s tweets on Twitter.com, where followers recognize and appreciate its familiarity. Some people, including me, use pictures of themselves as their icons, while others use random shots.</p>
<p><strong>Apps/Clients:</strong> Twitter works on any browser, and will also work on a mobile browser. If you have a mobile device like the BlackBerry or iPhone, you can jazz up the experience by downloading a third-party app like TwitterFon, TwitterBerry, Tweetie or Twitteriffic. Twittervision, another mobile app, plots points on maps to show where tweets originated. Desktop clients also abound, including Twhirl and TweetDeck. Twitterfeed will set your blog to automatically post content to Twitter.</p>
<p><strong>@Replies, Direct Messages:</strong> Each tweet that appears in your Twitter feed can be replied to using a shortcut arrow that appears beside the tweet, and these responses to tweets are called @Replies. So if JoeSchmo tweets to say he saw the new James Bond movie and hated it, you can reply to this with a tweet of your own that says, &#8220;@JoeSchmo I still adore Daniel Craig.&#8221; These @Replies appear for everyone to see, and must start with @ plus the username of whomever you&#8217;re responding to.</p>
<p>Direct Messages differ from @Replies because they can be sent only between people who are following one another. These messages aren&#8217;t posted publicly. They appear on your Twitter.com page in a right-side section labeled Direct Messages and will also be sent to your mobile device if you have one registered with Twitter.</p>
<p><strong>Favorites:</strong> If you read a tweet that you really like, you can save it as a favorite by selecting a small star beside the tweet, thus adding it to a Favorites section on your homepage. Anyone can see anyone else&#8217;s Favorites, regardless of whether or not they&#8217;re following one another.</p>
<p><strong>Problems:</strong> Twitter&#8217;s bare-bones approach gets to the point quickly, displaying tweets in a simple, quick-read format. But the site is lacking in many areas. It used to enable searching for people on Twitter, but that capability is currently down. Now, to search for friends on Twitter, you must upload your email contacts from a Web-based mail service. The company says it plans to have people-search working again by the end of the year. Meanwhile, search.twitter.com enables keyword or location searches.</p>
<p>Twitter lacks the ability to sort tweets according to what the user wants. If I just want to see tweets from real people and not those that are automatically generated, I&#8217;m out of luck. Same goes if I want to keep certain friends&#8217; tweets in a prominent place on my homepage; Twitter has no way of doing this.</p>
<p>Twitter users aren&#8217;t notified when someone responds to their tweet with an @Reply. I recently happened to look at @Replies on my Twitter homepage and found three from people who follow me (I don&#8217;t follow them).</p>
<p>If you&#8217;re adding a Web address to a tweet and the characters in the URL take up too much space, Twitter will automatically use TinyURL behind the scenes to shrink your long link into a shorter one when you post your tweet. But this works only if you have enough remaining characters in your tweet to fit the long version of your link. A built-in TinyURL converter on the page would help immensely.</p>
<p>Twitter says it&#8217;s working to make @Replies more effective. It also says it plans to do more with filtering and sorting, so that the Twitter interface is more useful. In the meantime, Twitter does a good job of giving people simplified news about others and the world around them. If you&#8217;re often in a rush, Twitter can be a great resource for fast information.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Kinoma Touches Up  Clunky Windows Mobile</title>
		<link>http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/</link>
		<comments>http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/#comments</comments>
		<pubDate>Tue, 26 Aug 2008 21:36:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/</guid>
		<description><![CDATA[Kinoma Play is one application that is desperately needed by Windows Mobile users, and it just might remind them that there's a better way to navigate media and media-related Web services without needing to buy a new mobile device.]]></description>
			<content:encoded><![CDATA[<p>Think about a mobile device with a touch screen that&#8217;s designed to work with smart software. A single tap on its surface instantly zooms in on images; a flicking gesture moves one photo off the screen and pulls another one on. Menus appear with clever animation, and actions like downloading and emailing photos and videos are intuitively incorporated, rarely more than one step away.</p>
<p>Bet you&#8217;re thinking about Apple&#8217;s (AAPL) iPhone.</p>
<p>I&#8217;m actually describing a Windows Mobile device. In fact, any touch-screen Windows Mobile device made in the past couple of years can perform the aforementioned functions &#8212; as long as it&#8217;s running a new application called Kinoma Play.</p>
<p>This much-needed shot in the arm for Windows Mobile comes from Kinoma Inc. and for $30 can be downloaded onto a computer or directly onto a device from <a href="http://www.kinoma.com" rel="external">www.kinoma.com</a>. It works on touch and nontouch screens alike, though touch features do add a lot of pizzazz. After installation, Kinoma Play seems to totally take over the device&#8217;s multimedia functions, hiding every trace of Windows Mobile&#8217;s clunky, antiquated, menu-driven operating system.</p>
<div class="media-CENTER" style="width: 300px;"><img src="http://online.wsj.com/public/resources/images/AK-AH705_MOSSBE_NS_20080826162719.jpg" alt="Mossberg image" height="335" width="300" /><br />Kinoma Play in action, clockwise from top left: a media interface, touch-screen navigation, upload to YouTube, picture rotation, search by characters, and photo zoom.</div>
<p>It smoothly opens and displays all types of media, including photos, videos and music. But it&#8217;s also a fast search engine for multimedia content on the phone, on the Web or even on your computer via remote search. Kinoma Play works with services including YouTube, Audible, Flickr, iDisk, Live365, Orb and SHOUTcast. And a section called the Kinoma Guide compiles over 100,000 podcast episodes, radio stations, videos, live television and Webcam clips, panoramas and photos into easy-to-browse categories.</p>
<p>After almost a week with this application, I changed the way I thought about on-the-go Web browsing for media. I forgot about typical browser functions like typing a Web site&#8217;s name into a URL bar and instead did plenty of things online with my portable device without deliberately thinking about being online.</p>
<p>Kinoma Play is so well-designed that I wish it could entirely replace the dated Windows Mobile user interface, which still lags behind the iPhone&#8217;s. But, alas, it&#8217;s about media only. It isn&#8217;t designed to supplant, and doesn&#8217;t change or improve, any of the phone&#8217;s more common functions, like overall email and Web browsing, calendar, contacts or productivity programs.</p>
<p>Kinoma is working on Symbian, Linux and even iPhone versions of its application and will release one of those versions by the end of this year.</p>
<p>I ran into a few problems while using Kinoma Play. On three different occasions using two different devices, my touch screen froze when I tried to start the application, and the only way I could fix the problem was by completely rebooting my device. Once in a while, I experienced slow performance, though this could have been attributed to my network connection. And Kinoma Play lacks a one-step shortcut to its home screen; currently, users must press a &#8220;Back&#8221; soft key on each screen until they reach the home screen.</p>
<p>But the pluses of Kinoma Play outweighed these hassles, especially considering how enjoyable this application was to use. I tested Kinoma on two Palm (PALM) devices running Windows Mobile: the not-yet-released Treo Pro, which will be available here in the fall for an unlocked, unsubsidized price of $549, and the $250 (after discounts and two-year-contract rebates) Treo 800w available from Sprint (S). Both have touch screens that work best with an included stylus, though a fingernail or fingertip worked for me in most cases.</p>
<p>Upon installation, Kinoma Play automatically scans a device&#8217;s media and organizes it into categories under a section called My Media Files. I was especially eager to see how photos were handled, so I started out in the Pictures category.</p>
<p>All Kinoma screens have a set of familiar navigational tools that appear as soft keys at the bottom of the screen; they show up when the bottom section of the screen is touched and disappear when touched again. On the bottom left, a &#8220;Back&#8221; arrow takes users to the previous screen. On the bottom right, a list-like icon represents what Kinoma calls the Menu Pod. When touched, this pulls up three succinct menus &#8212; for media, settings and another action related to the program that&#8217;s open.</p>
<p>I opened some photos that were stored on the Palm Treo Pro and touched the center of the screen with my finger. A quick tap on the screen zooms in on each photo, and a small inset of the photo with a box representing the magnified area appears on the lower right of the screen. I dragged this tiny box around in the inset image to change where I was zooming. To zoom in on a photo slowly, I simply touched and held my finger on the screen for a longer period of time. A quick tap after either zooming method will quickly snap the image back to normal view.</p>
<p>I moved from one photo to the next as I do on my iPod Touch: by placing a finger on one edge of the photo and flicking left or right across the screen. Rotating was fun and easy to do when I drew a circle on the photo with my fingertip in the direction that I wanted it to rotate. The image followed whatever motion I drew. To rotate the photo 180 degrees, I drew a larger half-circle.</p>
<p>I selected Flickr from Kinoma Play&#8217;s list of services and signed into my Flickr account in just a few steps. My photos and those of friends were just as easy to browse as my own photos, thanks to Kinoma Play&#8217;s built-in tools. The Menu Pod icon offered a one-step way to play all photos in slide shows; music could be selected to play in the background.</p>
<p>With a touch on the Menu Pod icon, users can add any media to favorites or to an &#8220;on-the-go&#8221; list. This same tool also sends multimedia to others via email; I used it to send friends photos of a recent trip to California as well as a YouTube link to video footage of Sen. Joe Biden speaking.</p>
<p>Kinoma makes something out of every action. The Menu Pod button seems to jump into the center of the screen when summoned, and each of its three menus spins like a tiny top to get out of the way so another menu can be seen. Other screens seemed to do a mini back flip as they opened or closed. And long lists seemed to bounce when scrolling reached the top or bottom.</p>
<p>In the Services menu, I used Audible to listen to part of an audio book and listened to rock and country songs on Web radio stations from SHOUTcast and Live365.</p>
<p>I particularly liked using the Kinoma Guide, which is constantly updated with material that streams to your devices when you open it. I found a Restaurant Guys podcast in which chef Cat Cora was interviewed, and even saved it for later listening by downloading this seven-megabyte podcast to my device in one clean step. Kinoma wisely adds all downloads to a special section that&#8217;s easy to find. The last 100 things you looked at on Kinoma Play can be found in a section called History.</p>
<p>These days in the tech world, much attention is being paid to applications sold on Apple&#8217;s App Store for use with the iPhone or iPod Touch. But Kinoma Play is one application that is desperately needed by Windows Mobile users, and it just might remind them that they can better navigate media-related Web services &#8212; without having to buy a new mobile device.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find all our columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>A How-to Guide to How-to Videos</title>
		<link>http://solution.allthingsd.com/20080507/a-how-to-guide-to-how-to-videos/</link>
		<comments>http://solution.allthingsd.com/20080507/a-how-to-guide-to-how-to-videos/#comments</comments>
		<pubDate>Wed, 07 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080507/a-how-to-guide-to-how-to-videos/</guid>
		<description><![CDATA[It's not always easy to learn from the information you find online, and how-to videos can be a big help--especially when they're well-made and discoverable using sites featuring instructional clips.]]></description>
			<content:encoded><![CDATA[<p>If there&#8217;s a skill or process you want to learn or know more about, chances are there&#8217;s an online video for it. These days you can find a video that will teach you to cook, survive college, build your own headphones or even become a better kisser.</p>
<p>This week, I took a look at just a few Web sites that make finding these videos easy, including Howcast Media Inc.&#8217;s <a href="http://Howcast.com" rel="external">Howcast.com</a>, <a href="http://WonderHowTo.com" rel="external">WonderHowTo.com</a> from WonderHowTo Inc. and eHow Inc.&#8217;s <a href="http://eHow.com" rel="external">eHow.com</a>. Howcast.com, which launched in February, encourages users to make and share good-quality, entertaining videos by providing tools on its site, and has about 5,000 videos so far. WonderHowTo.com, launched in January, used a different strategy by aggregating over 110,000 videos from various sources &#8212; including Howcast, YouTube and Scripps Networks (SSP) &#8212; rather than publishing its own content. EHow, a site that started in 1999 with text-only content, contains over 100,000 instructional articles submitted by its users or eHow editors, and has a small catalog of videos.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AM323B_MOSSB_20080506181914.jpg" alt="Photo" height="166" width="245" /><br />Howcast videos can be seen in full-screen mode using a player that illustrates step-by-step text instructions beside video screens.</div>
<p>After testing each of these sites, I found that my favorite how-to videos had steps that were clearly labeled and numbered and the ability to fast forward to or play back specific parts in the video &#8212; tools that Howcast included in almost all of its videos. At least some of the videos on the three sites simply illustrate things you could likely figure out how to do without watching a video, such as &#8220;How to Make Green Beer.&#8221; (Add food coloring.) Howcast.com and WonderHowTo both require users to sign in, which confirms their date of birth, before looking at what they consider &#8220;mature&#8221; content.</p>
<p>These three free sites are advertisement-supported, and Howcast&#8217;s ads run alongside videos. WonderHowTo.com runs ads at the top and side of its own site, on which it will play certain videos. But because videos on WonderHowTo come from other sources, those other sites can show video-embedded ads according to their rules. EHow&#8217;s videos run pop-up text advertisements displaying names and links of other related (and sometimes unrelated) Web sites. But I couldn&#8217;t get the pop-up ads to stay closed.</p>
<p>Overall, I preferred the look of Howcast&#8217;s site and its well-organized videos. But its content paled in comparison to WonderHowTo&#8217;s 110,000 videos and even eHow&#8217;s 100,000 instructional articles. WonderHowTo.com does a nice job of gathering content from across the Web, though the inconsistencies of other sites (including advertisements, layout and video player) were a bit frustrating. EHow&#8217;s articles were useful, as were its few videos, but I couldn&#8217;t get over the site&#8217;s unyielding video pop-up ads.</p>
<p>Howcast.com&#8217;s content was informative with an amusing edge, including a video titled &#8220;How to Tell If Your Boyfriend&#8217;s A Psycho.&#8221; (If he calls 50 times a day, for example.) Other videos on the site are more serious, like &#8220;How to Make Sushi&#8221; by an executive sushi chef in New York City.</p>
<p>The founders of Howcast Media formerly worked in Google&#8217;s (GOOG) video department, including during the acquisition of YouTube. All of Howcast&#8217;s content comes from one of four sources: written and produced by Howcast in its studios; emerging filmmakers who apply and are accepted into the Howcast Directors Program to receive $50 a video and 50% of the advertising revenue generated from videos that generate over 40,000 views on the site; content partners like Popular Science; and Howcast users&#8217; personal how-to videos.</p>
<p>In order to make it easier for average users to upload better-looking videos, Howcast provides an Upload and Enhance tool that simply and quickly adds professional-looking graphics and printable steps to go along with how-to videos. This formula makes videos more enjoyable to watch.</p>
<p>Videos made in the Howcast Studios include accompanying music, good narratives and actors who add humor to an otherwise humdrum how-to. Among its helpful features is a video player that has smart blue markers to show where facts are sprinkled throughout the video and green markers to illustrate where tips appear. For example, the fact at the end of a video for beginner guitarists called &#8220;How to Play a Basic Bar Chord&#8221; is &#8220;The late Kurt Cobain claimed he was trying to rip off the Pixies when he wrote &#8216;Smells Like Teen Spirit. &#8216;&#8221; In full-screen view, users can zoom in on any part of a video, and written-out steps and thumbnail stills of the scene appear to the right of the screen.</p>
<p>Howcast tries to run ads alongside videos that relate to the content. A video titled &#8220;How To Clean Your Dog&#8217;s Teeth&#8221; has an ad for PetSmart (PETM) Stores running on its page.</p>
<p>WonderHowTo.com was developed by a former television executive with the intention of using the site to produce its own video, like Howcast.com. Instead, WonderHowTo.com opted to tap the vast selection of how-to videos already available on the Web.</p>
<p>A Browse button pulls down 35 categories from which users can sort content, including Spirituality, Dating &amp; Relationships and Fitness. In the Fashion subcategory under Beauty &amp; Style, I found 290 videos including one on &#8220;How to Tie a Windsor Knot&#8221; and another titled &#8220;How to Turn Old Underpants Into a Bra&#8221; &#8212; neither of which I&#8217;ll be using anytime soon. Other categories include Clip of the Day, Recommendations (for users who are logged in) and Fresh, where new videos are listed. Users can grade videos to help others tell which they think are the best, and a Top Grade category compiles the top-ranked videos.</p>
<p>WonderHowTo&#8217;s content comes from over 700 sites, according to the company. I used the site to find a video on YouTube about how to do a front-flip, clips on VideoJug.com that provided terrific tennis tips from a coach, and a video from EasyBarTricks.com about how to stick a beer bottle to a wall without glue or gum. (Hint: You&#8217;ll need a corner and a wall you don&#8217;t mind marking up.) WonderHowTo made it easier to find these videos than by performing a general search on the Web.</p>
<p>I submitted a non-how-to video to this site by simply entering a URL, without logging in. I never found the video I submitted on the site; WonderHowTo explained that it screens all videos prior to posting them, so it must have found my video.</p>
<p>EHow.com uses its database of articles to encourage people to watch videos, when they&#8217;re relevant. This site uses calm, pastel colors to give a relaxed feeling &#8212; especially compared with WonderHowTo, where banner ads surround the page. EHow&#8217;s 26 categories include Parenting, Parties &amp; Entertaining and Weddings. Twelve subcategories within Weddings led to 23 articles about Bridal Party Responsibilities &#8212; a popular topic was &#8220;How To Deal With a Bridezilla.&#8221; Related videos, such as &#8220;How To Get Rid of Wedding Day Jitters,&#8221; ran along the right of the page.</p>
<p>Videos can also be found on eHow within a marked tab at the top of the page. But unlike the articles on eHow, these videos weren&#8217;t well organized or as easily searchable. I watched one of eHow&#8217;s Featured Videos called &#8220;How to Know if Your Toe Is Broken,&#8221; but after closing a pop-up ad for UPS (UPS) during Step One of the video, another ad popped up during Step Five. Neither ad had anything to do with broken toes.</p>
<p>But the eHow videos were professional-looking and included quite a few tips that I didn&#8217;t know. That broken toe video was submitted by the eHow Health Editor, and a link at the top of the page led me to hundreds of other health-related articles. I found another video on &#8220;How To Remove Wallpaper,&#8221; which was posted by the Home &amp; Garden Editor and included a list of things I would need to proceed, along with numbered steps.</p>
<p>It isn&#8217;t always easy to learn from the information you find online, and how-to videos can be a big help &#8212; especially when they&#8217;re well-made and easy to find using one of these sites. Howcast.com has well-presented content that was enjoyable to watch, but WonderHowTo.com offers a better variety of instructional videos.</p>
<ul>
<li>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></li>
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		<title>When the Web Becomes the Family Dinner Table</title>
		<link>http://solution.allthingsd.com/20071031/when-the-web-becomes-the-family-dinner-table/</link>
		<comments>http://solution.allthingsd.com/20071031/when-the-web-becomes-the-family-dinner-table/#comments</comments>
		<pubDate>Wed, 31 Oct 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071031/when-the-web-becomes-the-family-dinner-table/</guid>
		<description><![CDATA[Myfamily.com serves as a place where members can upload photos, videos, news, recipes, family-tree entries and other data in a few steps. Its ace in the hole is its popular relative, Ancestry.com.]]></description>
			<content:encoded><![CDATA[<p>Have you ever felt guilty for hearing news about your mother second-hand? It&#8217;s all too easy to fall out of sync with your family, especially when relatives are spread out in different states, time zones or countries. So it makes sense to use the Web to keep in touch. And while email has its place, as do photo-sharing sites and blogs, none of these solutions truly knits family members together in an environment where everyone can share, post and comment on content &#8212; much like sitting around the dinner table.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL218A_MOSSB_20071030185330.gif" alt="mossberg" height="185" width="245" /><br />For a demonstration go to
<link linkend=\"i3-SB119379023503976952\" type=\"EXTERNAL\">www.myfamily.com/demo</link></div>
<p>This week, I tested one of the many Web sites created specifically to target families: <a href="http://myfamily.com" rel="external">myfamily.com</a>. Myfamily is a free site that serves as a place where invited members can upload photos, videos, news, recipes, family-tree entries and other data in a few steps. Naturally, this idea of helping families stay in touch through a Web site is one which many companies are anxious to monopolize. Sites vying for the spotlight include the likes of Famster, The Family Post and <a href="http://MyGreatBigFamily.com" rel="external">MyGreatBigFamily.com</a>. Some of these charge monthly or annual fees and offer features like online chatting within the site or ritzy background music while the site is being viewed, neither of which are currently included in myfamily.</p>
<p>Myfamily&#8217;s ace in the hole is its popular relative, <a href="http://Ancestry.com" rel="external">Ancestry.com</a>. Both sites are owned by parent company, Generations Network Inc., which means that Ancestry&#8217;s wealth of digitally scanned data and genealogy research can be linked to myfamily.com, enriching the site. Another big plus for myfamily is that it gives users the chance to add voice recordings to photos. These can be used to narrate a slide show (called SnapGenies) or when commenting on a shared image. Voice comments are added by following on-screen instructions and calling a 1-800 number.</p>
<p>I enlisted help from seven of my family members to test our own myfamily.com site. With a little coaching, my 82-year-old grandfather added a digital photo and an accompanying audio comment to our site. My Mom supplied images, voice comments and text comments. And my Dad needed only a little time during a busy week to add his voice comments to photos I posted of last year&#8217;s Thanksgiving.</p>
<p>But myfamily.com isn&#8217;t without its flaws. The site has been around by name for 10 years; however, I tested the newest version of this site, myfamily.com 2.0, which is still in its beta, or test, stages and is definitely still working out some of its bugs.</p>
<p>For example, a &#8220;What&#8217;s New&#8221; list on the home page should display recent site changes yet unseen by the user, but a video that I posted didn&#8217;t show up here, nor did new comments about photos. Also, two of my relatives received error messages when first trying to access the site with my invitation. And when a friend of mine added a 96-person family tree to her own site, the tree disappeared upon her next visit. (Luckily, she found it via an emailed link from the company.)</p>
<p>Myfamily cleverly starts new users on a page where they can create a site, rather than first asking for a username and password, as is done by many sites. It works on Macs and PCs, and on all three major browsers, though Apple&#8217;s Safari browser has a few hiccups.</p>
<p>For now, myfamily.com doesn&#8217;t offer unique URLs like <a href="http://www.boehretfamily.com" rel="external">www.boehretfamily.com</a>; instead, users go to myfamily.com and sign in with a username and password. The site automatically remembers you when you return, so regularly accessing it from the same computer is a cinch.</p>
<p>The family member who creates the site (in this case, me) is designated the administrator and can invite anyone to become a site member. Invitees are labeled as either members or guests; the former can add content to the Web site while the latter can only view and comment on the site&#8217;s contents.</p>
<p>Administrators can choose from four themes with different colors and patterns, and each site is laid out in the same way: members listed on the left, three advertisements, a centered photo and lists of What&#8217;s New and Upcoming Events. Myfamily will introduce themes with more variety in the next few weeks.</p>
<p>Simple tabs running across the top ridge of the page organize the site&#8217;s content into Photos, Videos, Discussions, SnapGenies, Trees (as in family trees), Events, Files and People. I got started by dragging and dropping batches of digital photos from my hard drive onto the site using a fast uploading tool. Photos can be listed alone or in virtual albums, which organize them a bit better. I also added videos to the site, and though these took a little longer to load, they were as easy to post as my digital photos.</p>
<p>Myfamily.com&#8217;s integration with voice comments is a huge plus for the site. I smiled listening to my Mom&#8217;s emotional tone in a heartfelt comment that she left with a photo of my cousin&#8217;s 21st birthday. On another photo of two relatives asleep in chairs after Thanksgiving dinner, my Dad left a voice comment in which he joked about how exciting the dinner must have been. These comments could easily have been left in text form, but by following on-screen instructions to call a number, enter a PIN and leave a message, my own family site suddenly became much more personal.</p>
<p>I also used the phone to create narrated slide shows called SnapGenies. I spoke into the phone to describe each photo and then skipped to the next image on my computer screen before talking about the next shot. When finished, I hung up the phone, and the result was a simple slide show that anyone in my family could play back with ease. The instructions for ending these SnapGenies could stand to be a bit clearer, but myfamily says it is working on this.</p>
<p>Family trees can be created on the site or uploaded from existing family-tree files. Photos, audio and video can be uploaded from your computer to the tree, and these trees are shared with family members who can also contribute to them. With an Ancestry.com subscription (annual U.S. searching cost is $13 a month), users can attach historical census, immigration and military records to their trees, as well as hints about other people. Before the end of the year, myfamily.com users will be able to upload content from a family site directly to the tree.</p>
<p>My sister posted a couple of items under the Discussions tab: a recipe for Skillet Tamale Pie in Recipes, and Web sites related to our next family vacation in the News section. She asked our whole family to take a look at a list of midvacation excursions to decide which ones we wanted to go on, evoking a few responses from the younger members.</p>
<p>In its current state, myfamily doesn&#8217;t limit the amount of data uploaded to a site, though individual file sizes are technically limited (videos can&#8217;t exceed 100 megabytes each and photos can&#8217;t exceed around 10 megabytes each). Myfamily plans to offer an ad-free subscription model at the start of 2008 that will offer more storage; the company estimates that this paid model will cost about $30 annually.</p>
<p>Email updates are sent to site members daily or weekly to inform them about the site&#8217;s latest developments. Improvements are on the horizon for myfamily.com, including person-to-person chatting through the site, simple photo editing and the ability to create hyperlinks in posts.</p>
<p>The myfamily.com name has 10 years behind it &#8212; staying power that resonates with families who worry about their tediously entered data disappearing should a Web site go belly-up. To placate old and new site members, this 2.0 version of the site needs to make sure it&#8217;s dependably usable at all times. The new version of myfamily.com is off to a good start, and family members of all ages will feel comfortable here whether browsing the site or adding content of their own.</p>
<p class="tagline">-Edited By Walter S. Mossberg</p>
<ul>
<li>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></li>
</ul>
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		<title>Sending Large Files Down the Tubes</title>
		<link>http://solution.allthingsd.com/20071003/sending-large-files-down-the-tubes/</link>
		<comments>http://solution.allthingsd.com/20071003/sending-large-files-down-the-tubes/#comments</comments>
		<pubDate>Wed, 03 Oct 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[The Mossberg Solution]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071003/sending-large-files-down-the-tubes/</guid>
		<description><![CDATA[Tubes makes sharing files seem easy, but it needs to make permission levels more understandable, says Walt Mossberg.]]></description>
			<content:encoded><![CDATA[<p>Too many times, I&#8217;ve shared a large batch of digital files with friends or family members only to realize that I included an unwanted photo or shared with someone accidentally. But once these documents are sent, they&#8217;re out of my control and on a server somewhere being distributed via email or through a photo-sharing service. Making certain files private or changing who has access to those files is a complicated, time-consuming process.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL044_MOSSBE_20071002205813.gif" alt="Tubes" height="281" width="245" /><br />Tubes installs a program on the desktop (right) into which files can be dragged and shared using automatic synchronization.</div>
<p>This week, I tested another product in the long line of programs that uses automatic synchronization to simplify the process of sharing large files by giving you the ability to change files and privacy options at any time. It&#8217;s called Tubes (<a href="http://www.tubesnow.com" rel="external">www.tubesnow.com</a>) from Tubes Networks and it takes its name from the pneumatic vacuum-tube system commonly used in bank drive-throughs that motivated me to join my Mom on visits to the bank as a kid. Mom would pull up and a container would whoosh over through a tube to arrive beside the car window; after a quick exchange it returned with her deposit slip and a lollipop for me.</p>
<p>Tubes aims to work with the same sort of magic. Once installed, its desktop application stays opened on your computer as a place where &#8220;tubes&#8221; are made for sending files. Any type of file can be dragged, dropped and sent off to share with other people using these virtual tubes. As soon as you release data into a tube, a whoosh sounds (like that of the vacuum tube) and your files are encrypted and uploaded to the Tubes server.</p>
<p>Invited guests view your tube&#8217;s data in its full, uncompressed format. The owner of the tube always has the final say on what is shared with whom, and changes made to tubes on your hard drive are detected instantly via automatic synchronization, guaranteeing viewers will always see the latest version of the tube. Shared tubes are also accessible via the Web, saving viewers from downloading the Tubes desktop program.</p>
<p>Other products like Sharpcast (<a href="http://www.sharpcast.com" rel="external">www.sharpcast.com</a>) and Pando (<a href="http://www.pando.com" rel="external">www.pando.com</a>) also offer ways to share large digital files; Sharpcast uses synchronization similar to that of Tubes &#8212; it all happens behind the scenes without any work on the user&#8217;s part.</p>
<p>Tubes is available in a free version that provides a gigabyte of storage, or in paid versions with five, 10 and 20 gigabytes of storage for $6, $11 or $21, respectively.</p>
<p>Most of the time, Tubes worked well for me when I installed it on two Windows machines, one running XP and one running Vista. Tubes&#8217; smart use of an already familiar process &#8212; dragging and dropping &#8212; gives you the impression that you already know how to use it and makes sharing files seem easy. I started dragging all sorts of files into tubes that I created, naming them and labeling them with a representative icon (one of 10 offered by Tubes or one of my own images).</p>
<p>For all its usefulness, Tubes certainly has room for improvement. For now, there isn&#8217;t a Mac version of the program, and when friends and I tried accessing shared tubes using a Mac Web browser, the results were inconsistent and sometimes didn&#8217;t work at all. Windows Vista had its own issues. After installing Tubes on my Vista laptop, an error message labeled &#8220;invalid argument&#8221; made me feel like a member of the debate team. And I couldn&#8217;t see thumbnail images of photos in my tubes using Vista, though I could on Windows XP.</p>
<p>Today, Tubes is releasing an updated version of its program that aims to improve the usability and look of the product, including refining the processes of sharing tubes and looking at tubes via the Web.</p>
<p>Before sharing tubes, I adjusted the permissions granted to each guest by labeling them as a Reader, Author or Editor; only the Owner can invite others to view a tube. But these labels can get confusing. More than once, I granted guests the highest level of permission, which is Editor, allowing them to make changes to the files in my tube, only for the guest to be asked for his registered Tubes email and password, which an invited guest shouldn&#8217;t need.</p>
<p>The Tubes experience was best when the recipient of my Tubes invitations had the application installed on his or her desktop.</p>
<p>After installing Tubes on a computer at work, I installed it on my home PC and easily auto-synched tubes that I created at work onto my home PC &#8212; a big plus.</p>
<p>Tubes incorporates the Web by assigning a unique URL to every file in every tube, and every tube automatically generates its own Web site, or &#8220;tubeSite,&#8221; as it&#8217;s called. Individual URLs for each file can be found by right clicking on a file and selecting an option to copy the URL into an email or browser. I copied the URL of a shared MP3 audio file and pasted it into my browser; it played a Fountains of Wayne song with no problem. But sharing these URLs with others is only possible if the owner gives permission.</p>
<p>Comments about tubes can be made in the &#8220;tubeBlog&#8221; &#8212; accessible through any tube in the application or online. I created a tubeBlog for a tube with photos from one of my vacations, adding descriptions and comments to specific photos. Others, with my permission, could do the same, using the photos from the tube or just leaving comments.</p>
<p>A friend used Tubes to share photos with me while vacationing in Italy and Amsterdam. I added my own travel photos and an itinerary made in Microsoft Word to his tube and changed the tube&#8217;s title; these alterations synched instantly.</p>
<p>Even if you aren&#8217;t online, you can access tubes or make changes to them by dragging files in or taking them out; updates are made automatically the next time your computer connects to the Web.</p>
<p>Tubes is off to a good start, but it needs to improve its system to make permission levels more understandable for tube owners and those invited to see a shared tube. With a few improvements, Tubes could be a product that I&#8217;ll continue using on Windows computers long after this column.</p>
<p><strong>Email</strong> <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
<p><strong>Write to</strong> Katherine Boehret at <a href="mailto:katie.boehret@wsj.com" rel="external">katie.boehret@wsj.com</a> </p>
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