The Mossberg Solution » storage

Palm Pixi Needs a Dusting of Speed

Katherine Boehret — Wed, 18 Nov 2009 00:52:55 +0000

Since the debut of the Palm Pre in June, Palm has talked about the value of the device’s webOS operating system, which offers fast responsiveness, multitasking, universal search and smart synchronization. These features are accessed using delightful multitouch gestures like swiping with a fingertip. So it makes perfect sense that Palm would want to expand its family of products running this great mobile operating system.

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This week, Palm (PALM) introduced a second device with webOS: the Palm Pixi (palm.com/pixi). This is a stripped-down version of the Pre and it costs $100 (after a $50 instant rebate and a $100 mail-in rebate and with a two-year service contract) compared with the $150 Pre. Walmart.com is currently selling the Pixi for even less—$50 (http://3.ly/oSE). Both the Pixi and the Pre run on Sprint’s (S) network.

I’ve been testing the Pixi and I’ve found that the physical differences from the Pre are acceptable variations that most people won’t mind and may not even detect. These include a smaller, lower-resolution screen, a two-megapixel camera rather than the Pre’s three-megapixel camera and stationary keyboard instead of one that slides out. The Pixi isn’t as pebble-shaped as the Pre, but its back cover is rounded to fit comfortably in a hand. And like the Pre, it has an eight-gigabyte storage capacity and it’s thin and light enough to forget in a jeans pocket or to comfortably hold up to your ear during phone calls.

The Pixi’s internal changes are much tougher to accept. It lacks Wi-Fi capability and so must rely solely on Sprint’s 3G network for its connection, which I found to be frustratingly slow at times. This littler phone also runs on a weaker processor than the Pre, a decision that Palm says helped cut costs and make the Pixi small. But this processor’s speed is slow enough to notice immediately and it robs webOS of its lightning-fast speed. The Pixi’s progress indicator—a spinning, white circle—appeared on my screen too often.

The $100 Palm Pixi is like a mini version of the Pre. A $70 Touchstone accessory (right) magnetically holds the Pixi as it charges.

Like its super-smartphone competitors, including Apple’s (AAPL) iPhone, Research in Motion’s (RIMM) newer BlackBerrys and Google’s (GOOG) Android phones, the Palm Pixi taps into a virtual store from which users can download apps for the device. But Palm’s App Catalog currently holds fewer than 400 apps and roughly 80 of those aren’t yet configured for the Pixi. This means that people who buy the $100 Pixi can choose from just around 300 apps for download, compared with the 100,000 apps available for Apple’s $100 iPhone 3G.

Some apps come preloaded on the Pixi, like Facebook and NFL Mobile Live. I downloaded others, including Pandora radio, Tweed for Twitter and a game called Word Whirl Lite. I logged into my Pandora account and played songs from one of my personalized radio stations while reading through email. A tiny “P” icon at the bottom of the Pixi’s screen notified me that Pandora was running. Other notifiers, like new emails or instant messages, appear at the bottom as well.

If you aren’t familiar with webOS, it’s easy to learn. Functions are designed to be more people-centric rather than program-centric. For example, I can look at a name in Contacts and see how I’m linked to that person—like through Facebook or Google Talk. If I want to start an instant-messaging conversation with that person, I can do so right there rather than opening AIM or Google Talk first to find a person’s name and then initiate conversation. I logged onto the Pixi with a Google account and the device was smart enough to also synchronize data from my Google Talk, Google Calendar and Gmail contacts.

The Card View, a display of all the programs that are simultaneously running at any given time, can be exposed with a simple, upward finger swipe starting below the screen. To close a program, simply touch it with a finger and toss it upward, as if throwing it away. This is one of the most satisfying gestures in webOS. And it’s a good thing, too, because Pixi users will need to use it more often than they did with the Pre. Palm suggests running only seven programs at once for the best performance, rather than the 10 you can leave opened on the Pre.

But my Pixi stuttered with just five programs—sometimes fewer—opened. Simple tasks like opening an email or searching for an app in the App Catalog were painfully slow. I received an email containing one digital photo, and the process of opening just the email—not even the photo—took about 10 seconds. When I finally opened the email and its photo, I saved it to my Pixi and tapped on a menu option to upload it to Facebook. But five minutes later, the spinning progress indicator was still on my Pixi’s screen and I gave up. I tried again and the same thing happened. Finally, on the third try, my photo posted to Facebook.

As was the case for the Palm Pre, the Pixi can be charged by plugging into a normal AC adaptor or by resting it on the Touchstone, a $70 accessory that, with the help of a special back cover that snaps onto the Pixi, magnetically holds this device as it charges. A handful of stylish “Artist Series” back covers will sell on Palm.com for $50 each and will ship in early December.

The Pixi’s 2.6-inch screen has a 320×400 resolution, which is a step down from the Pre’s 3.1-inch, 320×480-resolution screen. Palm estimates the Pixi’s battery lasts for five hours of talk time, the same as the Pre, but for 350 hours of standby time—or 50 more hours than the Pre.

The Palm Pixi’s keyboard is tiny but sufficient. People who are used to BlackBerry or even iPhone keyboards might be irked that the Pixi keyboard doesn’t have built-in shortcuts like holding down a key to capitalize it or pressing the space bar twice to add a period to the end of a sentence.

Like its predecessor, the Pixi has a designated Gesture Area just beneath its screen where users can swipe a fingertip for quickly navigating through screens, like swiping right-to-left to go back a screen. Unlike the Pre, the Pixi doesn’t have a silver button below its screen that immediately takes users to Card View, but I didn’t miss this button.

Though the Palm Pixi is $50 less than the Palm Pre, its downgraded performance doesn’t make that dollar savings worth it.

Write to Katherine Boehret at mossbergsolution@wsj.com

Family Snapshots in the Splendor of HD

Katherine Boehret — Wed, 26 Nov 2008 01:28:02 +0000

This Thanksgiving, families across the country will gather around the television just as quickly as they gather around the turkey. And with good reason: Many people will be staring at beautiful high-definition TV sets. (According to the Consumer Electronics Association, 47% of U.S. households had HDTVs as of July, a percentage that’s likely to increase as the date for analog-to-digital conversion approaches.) But if Eastman Kodak (EK) has its way, many people will be gathered round the TV this holiday season, gazing at family memories in full HD splendor.

The Kodak Theatre HD Player’s motion-sensing pointer remote works much like a mouse on a TV screen.

This week I tested the Kodak Theatre HD Player, the photo-centric company’s attempt to snag valuable real estate in the living room. This small, black box pulls photos and videos from computers around the house and displays them on an HDTV. It also enables the sending and receiving of photos via Kodak Gallery, and connects to Web-based photos stored on Flickr, Facebook, Picasa, .Mac and others. Podcasts, Internet Radio and updates from news feeds, weather forecasts and stock quotes are also accessible using the HD Player. And it has a terrifically simple motion-sensing remote that works like using a mouse on a TV screen.

But the HD Player isn’t all smiles. Its $299 price doesn’t include any built-in storage for keeping content directly on the device. It currently has no way of accessing HD movies or television shows, nor will it work with Macs. In comparison, Apple’s (AAPL) $229 Apple TV has 40 gigabytes of storage, can access HD television shows and movies via the iTunes Store, and works with Macs and Windows PCs. This is important because as budgets tighten in the current economy, gadgets have to prove their value and versatility more than ever.

After using the Kodak Theatre HD Player with Windows XP and Vista machines over the past week, I can conclude that this device’s interface shines in its simplicity and is a lot of fun to use. Kodak teamed with Hillcrest Labs to make the player’s motion-sensitive remote and corresponding software, which includes satisfying extra features like images that automatically magnify when the remote control’s cursor points at them and icons that make chirping sounds when selected. The remote itself is shaped to rest comfortably in a hand and has three simple buttons and a scroll wheel.

Quick-access memory-card slots for six types of memory cards appear on the box’s front, and two USB ports can connect to digital cameras or USB storage devices.

Currently, the player’s software works directly with Flickr, RadioTime (8,750 radio stations) and FrameChannel, which grants access to various “channels” like Facebook, .Mac, Picasa, People.com news and National Geographic. Kodak says it will incorporate YouTube access in January; I got a sneak peek at the interface for this and it looks well-organized.

Yet the HD Player’s smart combination of software and remote left me wishing it did a bit more. Photo sharing is enabled only via Kodak Gallery, so you can’t use another Web-based account to share photos directly from your TV. Likewise, a blue light on the box slowly blinks only when new Picture Mail (a message containing shared photos) is received on a Kodak Gallery account, not when new photos are added on other sources such as Flickr Photostreams or Facebook pages.

The Home screen of the HD Player shows four categories: Pictures & Videos, Kodak Gallery, Music and Entertainment. Subcategories are where you might guess they would be, for example podcasts are listed under Entertainment. And a tiny Home icon appears in the top right corner of every screen so you can always get Home with one click. The Pictures & Videos category holds photos and videos from a currently selected Windows PC.

An unlimited number of Windows PCs can wirelessly pair with the player as long as they have special Kodak software installed on them. But only one PC’s content can be accessed at a time. I toggled between two paired computers without a problem, but would’ve preferred accessing music and photos from both sources simultaneously.

The HD Player’s motion-sensing pointer remote works much like a Wii remote control. Wherever you move it, a tiny leaf-shaped cursor appears on-screen. A Hide button on the remote will hide the cursor while you watch slideshows. The remote’s Back button is helpful; when pressed, it backs you out of one screen using visual effects that make the screen shrink into the TV as if you were moving backward.

A play button appears on the first photo in a folder so users can select this icon to quickly start slideshows. Whenever the HD Player receives new Kodak Gallery Picture Mail, or a slideshow is created on a connected PC, yellow alert circles appear on the screen to notify users and a number in the middle of these yellow circles indicates how many new items are available for viewing.

Some content on my PCs took a little while to be recognized by the HD Player, including podcasts that I subscribe to on iTunes. When they did show up, both audio and video podcasts played without issue and on-screen playback buttons made them easy to control.

The HD Player uses your photos to create automatically generated slideshows, called Picture Chronicles, once a week. These Picture Chronicles use up to 50 photos from the same time of year in all of your folders, for instance grouping all Thanksgiving photos together from the past five years.

Kodak has plans to make its player Mac-compatible in the future and also hopes to add other partnerships with new types of content following its YouTube announcement early next year.

The Kodak Theatre HD Player does its job well, bringing photos and videos that might otherwise live only on your PC to your big screen HDTV. For the holidays, this device could be a real plus. But Kodak has some work to do to make this a more useful Web-connected tool.

Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

The App Test: Rating Programs for Google's G1

Katherine Boehret — Tue, 21 Oct 2008 23:30:02 +0000

Today, people interested in seeing the first Google-branded consumer-hardware product will get to satisfy their curiosity as the company, joining with T-Mobile (DT), unveils its $179 G1 handheld computer. This touch-screen device will compete with Apple’s iPhone, and it includes a key feature missing in the iPhone: a physical keyboard.

The G1 is built around a model of openness, enabling developers to create applications — software programs, called “apps” for short — that will succeed or fail according to the feedback from the online community. Naturally, these community-contributed programs need a marketplace where G1 users can find them, and the Android Market provides just that.

This week, I installed various applications from the Android Market on a G1 and tested them out. Google (GOOG) says it will launch with around 40 to 50 applications in this virtual store, and these and all other apps will be available free of charge from now until at least the start of next year.

BreadCrumbz makes maps.

I found these apps to be useful, entertaining and mostly straightforward. There were a few that I felt tried to jam too much into one application, such as BreadCrumbz, an app that asks users to add pictures, instructional arrows and labels to maps that they make for friends. Other apps kept it short and sweet, like Wi-Fi Toggle — a one-touch button that turns wireless capability on or off to save battery power.

The G1’s apps are more utilitarian than most apps I’ve tested for Apple’s iPhone — and not quite as visually pleasing. I even compared one G1 program, Plusmo College Football, directly with the same app running on the iPhone, and I missed the artsy touches of the Apple (AAPL) version — like menus that flipped 180 degrees when selected rather than simply opening.

One downside: Only a measly 70 megabytes of internal flash memory are reserved on the G1 for storing these third-party applications. Once you fill that limited internal storage space, you have to delete some of your apps to add more. You can’t currently store apps on the phone’s roomier removable memory card. (A one-gigabyte microSD comes with the G1.) The iPhone doesn’t set such an arbitrary limit on application-storage space. The Android Market, like Apple’s iTunes, keeps a record of each user’s installed apps so they can be easily downloaded again later at no extra charge (if they carried a fee). But, unlike the iPhone, the G1 can’t back up your apps to a PC or Mac.

The G1’s open model means extra setup steps during app installation. For example, if an application will access certain information — such as a user’s Internet connection, location data (as identified by GPS) or other personal information (calendar, contacts, etc.) — warnings appear during installation, and the user must grant permission. In addition, many apps come with license agreements that must be okayed before users can continue. If something goes wrong with an app, people can post complaints on community boards or email developers, whose email addresses appear during installation.

The Android Market home page.

To offer a general idea of what’s available, I’ve highlighted a handful of apps that I like. I broke the applications into three groups: Functional, Fun (if occasionally kitschy) and Frills.

Functional

Wi-Fi Toggle: This does what it says. Once installed, it adds an icon to the G1’s desktop that provides a quick way to turn Wi-Fi on and off without digging into the settings menu.

Locale: Like Wi-Fi Toggle on steroids, this app allows a user to set up a G1 so it dynamically changes its settings in specific conditions. The settings can respond to calls from certain people or changes in the phone’s battery power, calendar, the user’s location or the time. For instance, the Wi-Fi can automatically turn off, ringer volume can go up or down, desktop wallpaper can change or a post can be sent. Just think of all the churchgoers who could ensure their cellphone ringers are turned off on Sunday mornings or when the church’s location is sensed.

Ringdroid: Make ringtones from your own songs by adjusting bars to mark the start and end of each ringtone. Hitting Save automatically keeps the ringtone, labeled with the song’s name by default, for use on the phone.

Video Player: The G1 doesn’t have a built-in way to play videos, and this app does the trick in a clear-cut, reliable way.

Fun

Movie ShowTimes: This lets people use a finger to flick across the G1’s touch screen to page through movie poster images, titles and brief descriptions. Below each movie description, an on-screen button labeled “Showtimes Near You” uses GPS to generate lists of nearby movie times.

Pac-Man: The classic arcade game never gets old. You can move Pac-Man through his maze with one of three methods: tilting the G1 so its accelerometer moves the Pac-Man, swiping with a finger to point Pac-Man in the right direction or using the trackball to move him around the screen. I preferred the trackball.

Cooking Capsules: This program demonstrates food-making without being either too intimidating or too dull and simplified. Though there were only six “capsules” when I tested it, each includes steps for watching (an instructional video), shopping (using an on-screen list of items) and cooking (with numbered instructions on how to cook the food).

Bonsai Blast is a gaming app that’s now available for the G1.

Bonsai Blast: This colorful, Asian-themed game directs people to shoot colorful marbles at other chains of marbles, with a goal of getting three matching marbles lined up beside one another so they’ll disappear.

Krystle II: Turns your G1’s entire screen into a picture of fur that purrs and vibrates as you touch it. There’s no real point, but Krystle II is addictive and strangely comforting during long conference calls.

Frills

Ecorio: This well-intended app aims to track users’ travel carbon footprints in order to make them more responsible for the environment. It asks users to enter things like recent transit routes and carpools and suggests ways to reduce and offset people’s footprints.

Maverick: An IM program that allows people to add scribbles, location data or even photos to active instant-messaging conversations. Maverick signs users into Google Talk and Picasa simultaneously, adding IM images into an auto-generated Picasa album for later viewing.

PicSay: Add word balloons, titles, props and effects to digital photos captured and/or stored on the G1, then send the images via multimedia messaging service or email, or save one as a caller ID.

There are many more G1 apps to try, and developers are expected to keep making them for this new device. As with the iPhone, apps obtained for the G1 from the Android Market enable it to morph into a different device with different tools every day.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

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Sending Large Files Down the Tubes

Katherine Boehret — Wed, 03 Oct 2007 00:01:00 +0000

Too many times, I’ve shared a large batch of digital files with friends or family members only to realize that I included an unwanted photo or shared with someone accidentally. But once these documents are sent, they’re out of my control and on a server somewhere being distributed via email or through a photo-sharing service. Making certain files private or changing who has access to those files is a complicated, time-consuming process.

Tubes installs a program on the desktop (right) into which files can be dragged and shared using automatic synchronization.

This week, I tested another product in the long line of programs that uses automatic synchronization to simplify the process of sharing large files by giving you the ability to change files and privacy options at any time. It’s called Tubes (www.tubesnow.com) from Tubes Networks and it takes its name from the pneumatic vacuum-tube system commonly used in bank drive-throughs that motivated me to join my Mom on visits to the bank as a kid. Mom would pull up and a container would whoosh over through a tube to arrive beside the car window; after a quick exchange it returned with her deposit slip and a lollipop for me.

Tubes aims to work with the same sort of magic. Once installed, its desktop application stays opened on your computer as a place where “tubes” are made for sending files. Any type of file can be dragged, dropped and sent off to share with other people using these virtual tubes. As soon as you release data into a tube, a whoosh sounds (like that of the vacuum tube) and your files are encrypted and uploaded to the Tubes server.

Invited guests view your tube’s data in its full, uncompressed format. The owner of the tube always has the final say on what is shared with whom, and changes made to tubes on your hard drive are detected instantly via automatic synchronization, guaranteeing viewers will always see the latest version of the tube. Shared tubes are also accessible via the Web, saving viewers from downloading the Tubes desktop program.

Other products like Sharpcast (www.sharpcast.com) and Pando (www.pando.com) also offer ways to share large digital files; Sharpcast uses synchronization similar to that of Tubes — it all happens behind the scenes without any work on the user’s part.

Tubes is available in a free version that provides a gigabyte of storage, or in paid versions with five, 10 and 20 gigabytes of storage for $6, $11 or $21, respectively.

Most of the time, Tubes worked well for me when I installed it on two Windows machines, one running XP and one running Vista. Tubes’ smart use of an already familiar process — dragging and dropping — gives you the impression that you already know how to use it and makes sharing files seem easy. I started dragging all sorts of files into tubes that I created, naming them and labeling them with a representative icon (one of 10 offered by Tubes or one of my own images).

For all its usefulness, Tubes certainly has room for improvement. For now, there isn’t a Mac version of the program, and when friends and I tried accessing shared tubes using a Mac Web browser, the results were inconsistent and sometimes didn’t work at all. Windows Vista had its own issues. After installing Tubes on my Vista laptop, an error message labeled “invalid argument” made me feel like a member of the debate team. And I couldn’t see thumbnail images of photos in my tubes using Vista, though I could on Windows XP.

Today, Tubes is releasing an updated version of its program that aims to improve the usability and look of the product, including refining the processes of sharing tubes and looking at tubes via the Web.

Before sharing tubes, I adjusted the permissions granted to each guest by labeling them as a Reader, Author or Editor; only the Owner can invite others to view a tube. But these labels can get confusing. More than once, I granted guests the highest level of permission, which is Editor, allowing them to make changes to the files in my tube, only for the guest to be asked for his registered Tubes email and password, which an invited guest shouldn’t need.

The Tubes experience was best when the recipient of my Tubes invitations had the application installed on his or her desktop.

After installing Tubes on a computer at work, I installed it on my home PC and easily auto-synched tubes that I created at work onto my home PC — a big plus.

Tubes incorporates the Web by assigning a unique URL to every file in every tube, and every tube automatically generates its own Web site, or “tubeSite,” as it’s called. Individual URLs for each file can be found by right clicking on a file and selecting an option to copy the URL into an email or browser. I copied the URL of a shared MP3 audio file and pasted it into my browser; it played a Fountains of Wayne song with no problem. But sharing these URLs with others is only possible if the owner gives permission.

Comments about tubes can be made in the “tubeBlog” — accessible through any tube in the application or online. I created a tubeBlog for a tube with photos from one of my vacations, adding descriptions and comments to specific photos. Others, with my permission, could do the same, using the photos from the tube or just leaving comments.

A friend used Tubes to share photos with me while vacationing in Italy and Amsterdam. I added my own travel photos and an itinerary made in Microsoft Word to his tube and changed the tube’s title; these alterations synched instantly.

Even if you aren’t online, you can access tubes or make changes to them by dragging files in or taking them out; updates are made automatically the next time your computer connects to the Web.

Tubes is off to a good start, but it needs to improve its system to make permission levels more understandable for tube owners and those invited to see a shared tube. With a few improvements, Tubes could be a product that I’ll continue using on Windows computers long after this column.

Email mossbergsolution@wsj.com

Write to Katherine Boehret at katie.boehret@wsj.com