The Mossberg Solution » settings

Windows 7 Upgrade Made Easy

Katherine Boehret — Tue, 13 Oct 2009 22:16:03 +0000

Windows 7, Microsoft Corp.’s new operating system due out next week, is giving the company a lot to be happy about. By early reports, it’s fast, easy on the eyes and fixes most of the problems that plagued its predecessor, Vista. But while Microsoft (MSFT) employees are doing the dance of joy, some consumers are confused and scared about the prospect of upgrading their computers to Windows 7.

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The upgrade from Windows XP to Windows 7 is particularly daunting because it requires first wiping the computer’s hard disk to perform what’s called a “custom” or “clean” install. This clears out the old operating system—as well as all of your programs, files and settings. To save personal files, XP users must back them up first, typically on an external hard disk, then transfer them back. Programs, however, will be lost altogether, so users must re-install these using their original CDs or installation files, and then also re-install all the program updates they’ve accumulated over the years.

People upgrading to Windows 7 from Vista may have it easier. In some common cases, they can upgrade to Windows 7 “in place,” which means they can save programs, files and settings right where they were. But since Vista was such a dud, many Windows users still use XP.

This week, I tested a program that tries to make the upgrade to Windows 7 just as easy for XP users as it is for some Vista users. I tested Laplink Software Inc.’s PCmover Windows 7 Upgrade Assistant (http://bit.ly/JeafI), a $15 program that saves programs, files and settings on the computer in a place that won’t be affected by the installation of Windows. This eliminates the hassle of using an external hard disk or re-installing programs. The company uses the analogy of a moving van to load up your computer’s information, storing it locally until it can be unloaded again on the same PC with a new operating system.

I tested this program using an Acer Aspire One netbook running Windows XP. It took me two hours from start to finish, a three-part process of installing the Upgrade Assistant, installing Windows 7, and then re-installing the PCmover program. I followed instructions and the process of upgrading was really quite easy, showing me the programs and files (photos, videos and documents) I had on my old operating system.

Afterward, I did have to dig around on my computer a little bit to make some adjustments, like fixing Apple’s (AAPL) iTunes music program so it opened in Windows 7. And I found it a little annoying that, throughout the process, the Upgrade Assistant tried to get me to buy more software programs, like RegistryBooster and DiskImage, by saying the programs would better prepare my old PC for the switch.

Laplink’s $15 PCmover Windows 7 Upgrade Assistant helps smooth the way for some XP users to upgrade to Windows 7.

The Upgrade Assistant also works with PCs running Vista. Microsoft offers an in-place upgrade option from Vista to 7, but this mainly works for people transferring from an identical version of Vista to an identical version of 7, like Windows Vista 32-bit Home Premium to Windows 7 32-bit Home Premium.

This program won’t magically fix every upgrade issue you face. If you bought your computer many years ago, it may not be able to run Windows 7 at all, because the hardware may be insufficient.

Another problem is that most netbooks and some laptops don’t come with built-in disk drives, making it a challenge to install Windows 7, since it comes on a DVD. I had to call around town to find a Radio Shack selling an external DVD disk drive that plugged into my Acer netbook via a USB cord.

Some security software programs, like that from McAfee Inc. (MFE) and Symantec Corp.’s (SYMC) Norton Antivirus, may not transfer over to Windows 7, though you should be able to manually install them after the migration.

When first installing the Upgrade Assistant, you can choose to do a full migration (files, settings and programs); just move files and settings; move files only; or perform a custom migration. You also can specify which user accounts to include or exclude and you can opt to exclude certain types of files, like temporary files.

After the PCmover program assessed the contents of my PC, it explained that it was packing my content into a “moving van”—a file for holding the content—and offered to break the moving van’s content into smaller parts for people who have storage limitations while transferring.

It’s a little nerve-wracking to think about transferring your computer’s entire contents over without being able to see where the files are going. At least on an external hard disk, you feel like the files are stored on something tangible and accessible—even if some step in the migration goes terribly wrong and the laptop never starts again, however unlikely.

After installing Windows 7 and then re-installing the PCmover program, I was finished. The next time I turned on the PC, a program called StartUp immediately started to run. This appeared to show me a list of programs that automatically ran on my old operating system but which PCmover disabled from running automatically on Windows 7. A quick step allowed programs that I selected to automatically run again.

One thing to note as you upgrade from Windows XP is that your PC may not be equipped to deliver the full Windows 7 experience. Windows 7 Upgrade Advisor Beta, Microsoft’s own tool, analyzes what will and won’t work properly when the newest version of Windows installs. The Upgrade Advisor warned me that Windows Aero, the name used for some of the gorgeous visuals in Windows 7, wasn’t capable of working with my netbook’s graphics adapter. Sure enough, Aero’s ability to show tiny, pop-up previews of programs that are running in your taskbar as you hover over them didn’t work. Instead, the names of the files and programs appeared in text-only preview panes.

The downloadable version of the Upgrade Assistant is now $15 for one license to use on one PC—a special pre-release price before Windows 7 is available Oct. 22. After that, the downloadable version will cost $20 from Laplink.com for one license to use on one PC. If you would rather not download this program, it also will be available for purchase in retail stores by the end of October. Of course, you also will have to buy a copy of Windows 7; the version most consumers will want is called Home Premium and it costs $120 as an upgrade.

If you are considering Windows 7 and you are currently using Windows XP on a relatively new PC, a simpler and better-organized migration process is worth the nominal price of Laplink’s PCmover Windows 7 Upgrade Assistant.

Edited by Walter. S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

How to Tweak Outlook Email To Work for You

Katherine Boehret — Tue, 15 Sep 2009 22:26:03 +0000

If you have a job, chances are you use Microsoft Outlook.

But are you using it to your best advantage?

Despite the popularity of Microsoft Outlook, several of its functions aren’t noticeable unless you dig around in menus or try out keystroke shortcuts. Many of these tricks can be found by reading a user manual, but users would rather be spending their time in Outlook responding to or writing emails.

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In last week’s column I reviewed a program called Postbox, which displays email and its contents in unique ways. In that review I mentioned that Outlook, too, has extra functions, but that these aren’t always as obvious as they should be. Below, I’ve compiled a list of what I consider to be some of Outlook’s lesser-known talents. I focused on Outlook 2007, which many people currently use, and I also included a handful of notes about what Outlook 2010—due out late spring or early summer—will include. With any luck, you’ll find a few tips here that make your time in Outlook better spent.

Search Me

Rather than simply entering a word into the Outlook search box, you can help the search engine narrow its results by giving it specific parameters. For example, if I remember that my friend sent an email with “LSU tickets” in the subject line, I can type “subject: LSU” to pull out all emails about the Louisiana university. Or if I want to find all emails from Molly, I can write, “from: Molly.” This works with several other terms including “to,” “sent,” “cc” and “message size.”

Search Folders, shown in the folder list with a magnifying glass icon beside them, offer a way of saving the searches you perform most often. If, for example, you often search for flight confirmation emails, you could make a Search Folder called “Travel” that would contain a constantly updated list of emails containing the names of airlines.

New folders can be set up by right clicking on the Search Folders icon, selecting New Search Folder and following steps to select a type of folder from one of many pre-set types of folders—such as “mail sent directly to me,” “large mail” or “mail flagged for follow up.” Or you can create a custom Search Folder by telling it to search for certain words that appear within specific message fields.

Color Coding

To make certain emails stand out in a large list—like emails from your boss or messages addressed only to you—you can set up a rule that makes the email show up in a specific color. Or you can set certain emails to appear in bold font, or in a specific font type and size. Just think of all the emails from your mom that will never go unnoticed again thanks to red type, 14-point font and underlined text.

Setting up the way emails are displayed can be done by going to the Tools menu, selecting Organize, Using Colors and then choosing specific colors for emails from specific people. More advanced automatic settings for applying font type and size to emails can be added by selecting Automatic Formatting in the top right corner of the Using Colors screen. Click “Add” to create more rules.

Souped-Up Calendar

The Outlook Calendar can be organized to look the way you want it rather than the way it’s set up by default. For example, if you like looking at your day in hourly intervals rather than Outlook’s default 30-minute blocks, you can right click anywhere you see hours shown and select 60 minutes. Other increments are also available, like five, 10 and 15 minutes.

Outlook can also display other time zones right beside your own time zone by right clicking on the listed meeting hours, selecting Change Time Zone and checking the box labeled Show an Additional Time Zone. This is helpful for people who often work with distant colleagues, saving them from making a mistake and not factoring the right time zone for the other person. A Swap Time Zone button here quickly changes from one set zone to another, which could be a boon for people who regularly travel to different places and want their Outlook settings to reflect that they’re working from there.

Like color-coded emails, calendar events can be automatically sorted into pre-set categories like Personal, Travel and Family by setting formatting to look for certain words like Tennis (Personal), United (Travel) and Mom, Dad or Allison (Family). Added events that use these words automatically get labeled with a designated color to give your calendar a visual way of distinguishing different types of activities.

Another useful calendar tip: You can hold Control while selecting certain dates on the small view of the calendar and you’ll see only the schedules for those dates. So if I want to see Sept. 19, 22 and 24, I hold Control while selecting each date to see the three days’ activities displayed in the right viewing panel.

Visual Contacts

All Contacts in Outlook can be labeled with a photo of the person, which you add by double clicking on the small head icon in someone’s contact card and then choosing a photo from your collection. People who work in the same company and use Outlook can add their own photo to their contact and it will show up with their emails.

The top right corner of each contact card shows what a person’s digital business card would look like; this is an image that can be edited and copied using a right click, and then it can be copied and pasted to any email signature.

Looking Ahead

In Outlook 2010, due out next year, Microsoft (MSFT) says it hopes to streamline work in Outlook, creating smarter rules that do more with less manual work.

One example of this approach is that emails in the next version of Outlook will be, by default, sorted into conversations—a little like Gmail’s current system. An Ignore button will move all future emails related to the same conversation into the Deleted Items folder. That will include those with changed subject lines because Microsoft uses a special identifier to know which emails are associated with one another. A Clean Up button moves all redundant replies to the Deleted Items folder, leaving just the most recent message in the conversation.

Another feature is Reply with Meeting, a button in Outlook 2010 that will let users create a meeting out of an email. Selecting Reply with Meeting automatically invites those included in the email to attend a meeting.

The title of the meeting is the same as the subject of the email. If the users are in the same corporate network and they all use Outlook Calendar, this tool also looks for the next available time and date on everyone’s calendar.

Quick Steps, another streamlined feature of Outlook 2010, are one-click shortcuts that simultaneously perform several common actions that people take when handling email. If you select a Quick Step called Reply and Delete, it replies to an email and deletes the original. Users can create their own personalized Quick Steps like one labeled Social that, when selected, marks the email as read, moves it to a special folder and labels it under a certain category.

Edited by Walter S. Mossberg.

Write to
Katherine Boehret at mossbergsolution@wsj.com

Tracking Friends the Google Way

Katherine Boehret — Wed, 04 Feb 2009 05:02:04 +0000

For the past week, I’ve been stalking my sister, my boyfriend and my boss. They’ve also been stalking me, and we still like one another.

All four of us have been using an application that, once downloaded onto a mobile device, uses location-based technology to track its users’ movements. The app then displays the user’s location on a map for friends to see, so they can know where the person is at all times.

We used Google Latitude, a new feature in the search giant’s Google Maps mobile application as of today. People can get this if they upgrade their current version of Google Maps or install Maps for the first time. It works on Google’s G1, most color BlackBerrys, most Windows Mobile devices and some other smart phones. Google says it will soon work on the iPhone, iPod touch and Sony Ericsson phones.

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Google (GOOG) is arriving late to the party where location-based apps like Loopt (Loopt.com) from Loopt Inc. and Where (where.com) from uLocate Communications are already following people on a variety of mobile devices ranging from basic cellphones to iPhones. These apps rely on GPS satellites, Wi-Fi or cellular towers to locate you and your friends, and then use this data to encourage people to find nearby attractions, local information or social networks.

Latitude is an opt-in-only feature, meaning no one can see your location — or vice versa — without permission. It uses either GPS satellites or cell-tower and Wi-Fi location technology depending on your mobile device’s specifications and what’s most available in certain spots. My trusted testers and I used Google Latitude on three different kinds of BlackBerrys: the Pearl 8130, Curve 8320 and two Curve 8900s. Of these, only the 8900s made use of GPS.

Latitude, a feature in Google Maps, shares someone’s location, status and photo with friends. Location data can update every several minutes when a user is moving.

Along with their locations, friends can share other information on Latitude by updating a status line or changing their picture, which appears as a tiny representative icon on a map. Changes to one’s status or picture will be reflected in Google Talk, Google’s instant-messaging tool, but this doesn’t integrate with other status-related social-networking programs like Facebook or Twitter, and thus may saddle people with another status entry to update.

It’s easy to find fault in Latitude since it often spots people inaccurately, including showing my sister in Boston’s Charles River, rather than in a neighborhood along the river. It’s worth noting that tracking technology in general, including GPS, can be inaccurate. But even with these inaccuracies, my friends and I liked finding one another on our respective maps and used this geographic information to send location-specific messages to each other: I joked with my boyfriend about not leaving his house on time for a dinner and commended my sister on getting up early for church on Sunday.

Usability issues aside, location-based services like Latitude can be just plain creepy, especially when a Big Brother like Google is tracking your whereabouts. So Google incorporated easy-to-change privacy settings so that locations can be automatically detected, manually entered or completely hidden from other people. Or people can sign out of Latitude altogether.

Likewise, users can adjust the level of geographic information they’re willing to share with each person. For example, I might want to share with my boyfriend my best available location information, like a specific spot on a street, and share only city-level location information with my boss.

The city-level information would be helpful for my parents, who often wish they had a better idea of when I’m traveling for work and where I’ll be. But my parents aren’t likely to download Google Latitude onto their mobile devices anytime soon. For them, a special Latitude widget in iGoogle — Google’s personalized home page feature on a PC — might be best. This widget is also useful for people who may have Latitude on a mobile device but are sitting at their desks and want to see where their friends are.

As expected, Latitude worked differently between me and the people who live in the same area, compared with how it worked between me and people who live hundreds of miles away, like my sister in Boston. For example, my boyfriend and I are more likely to use our respective locations to plan where we’ll meet for dinner, while my sister’s current location is just fun to see. Still, my sister and I know one another’s neighborhoods well enough to have an idea of where the other was, and we felt a little more plugged in with each other’s lives when we saw one another on our maps.

People who live in urban settings will likely use Latitude differently than those who live in the suburbs. One of my testers noted that it could be fun using Latitude to see where friends are out in a city on any given night. But because Latitude sometimes pegs people’s locations as a lot farther away than they are — one test spotted a friend 1.5 miles away from his real location — this might be tough data to go on.

After using Latitude for a while, I grew to recognize familiar location mistakes like home or work, and knew where my friends actually were. But it’s unfortunate that locations aren’t more accurately marked.

Latitude returned the most precise location results when determining where the two GPS-using BlackBerry Curve 8900s were at any given time, though these spots still weren’t perfect. If a mobile device doesn’t have GPS or if GPS simply isn’t available in the area, cellular towers and Wi-Fi will help a determine location. These alternate methods use less battery than GPS, so they will work instead of GPS when Google Maps isn’t running in the foreground of a device.

Latitude users can opt to allow their location to automatically update every several minutes while they’re moving. A Friends List that appears with the map lists people in order of who is moving starting with who moved most recently. Users can send text messages or call friends directly from this list, or find nearby spots like bars or movie theaters by typing into a search box; restaurant information includes ratings and reviews. Directions to and from friends’ locations are also available, and you can plan your route via car, mass transit or walking.

Location-based services like Latitude are great for keeping tabs on friends and could even come in handy in other situations — such as when parents want to know where their kids are or when elderly relatives want to let someone always know their whereabouts. But I wouldn’t want to depend on them in an emergency.

Google Latitude Web Site

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Digital Cameras That Do Thinking for You

Katherine Boehret — Wed, 23 Apr 2008 00:01:00 +0000

Most digital cameras have more settings than the average person knows what to do with — from common adjustments for nighttime and face shots to obscure settings for sports, fireworks and snow scenes.

When the moment comes to take the perfect picture of a snowy mountaintop, Fourth of July fireworks or soccer goal in midkick, most people forget about these features or don’t know how to use them. And while many digital cameras can now detect faces and make sure they are in focus, they can’t tell whether that face is smiling or not. The results aren’t bad, but they could be much better.

Sony’s Cyber-shot DSC-W170 uses Smile Shutter Mode to snap pictures when a subject smiles.

This week, I tested three new digital cameras that claim to do the thinking for you. Some digitally analyze the scene you’re about to capture, automatically choosing the setting that would take the best picture. Others can detect when a subject is smiling so as to automatically know when to snap the photo. One camera even attempts to digitally alter frowning faces into smiles, with amusing results.

I tried out Sony’s $300 Cyber-shot DSC-W170, Kodak’s $250 EasyShare Z1085 IS and Olympus’s $200 FE-340. Only the Sony (SNE) includes all three of the aforementioned features; the Kodak (EK) has scene detection, and the Olympus (OCPNF.PK) camera has built-in smile detection. I found the automatic scene detection offered in the Sony and Kodak cameras to be the most useful feature for everyday photos. It improved my photos and didn’t require any extra adjustments. I handed the cameras to other people to take pictures, without having to change any settings.

The automatic smile detection offered in the Sony and Olympus cameras was fun to use and could be especially helpful for families whose young kids never seem to smile at the right moment. But it didn’t work consistently and had trouble detecting my bearded boss’s smile and even that of a beard-free colleague.

I found Sony’s frown-fixing tool, which is called Happy Face Retouch, to be rather unusual. It took already captured images of my friends’ faces and turned their frowns or ambivalent looks into smiles, but didn’t adjust the subjects’ eyes. Though this was good for laughs, the eerie-looking grins pasted on faces reminded me of painted-on clowns’ mouths. And some attempts to retouch a face couldn’t detect the face to alter it. But a handful of the Happy Face Retouches looked somewhat natural.

Similar Specs

These cameras boast many similar specifications. All three use 5x optical zoom lenses, and the Sony Cyber-shot DSC-W170 and Kodak EasyShare Z1085 IS each have 10.1 and 10 megapixel image sensors while the least expensive Olympus FE-340 has 8 megapixels. The Sony and Olympus both have generous 2.7-inch viewing screens and almost identically sleek builds, though the Sony is the only one of these three cameras to have an optical viewfinder.

The Kodak’s viewing screen is slightly smaller than the other two digital cameras, measuring 2.5 inches, but its build isn’t nearly as compact as the others. It reminded me more of small, high-end SLR camera, with its comfortably large hand grip, a settings knob on the top edge of the camera, and a protruding zoom lens.

Sony’s Happy Face Retouch feature digitally changes facial expressions into smiles, but all it did was make me look unnatural and awkward.

Kodak’s EasyShare Z1085 IS takes Secure Digital (SD) memory cards, which are more common than the Memory Stick and xD cards that work in the Sony and Olympus cameras, respectively.

The Kodak and Sony digital cameras have different names for their automatic scene-detection features. By default, the Kodak camera works in Smart Capture Mode, which includes intelligent scene detection, capture control and image processing. I focused on the camera’s scene detection, which automatically determines whether the photo should be taken in Macro, Text (for shots of text in a book, for example), Face, Landscape or Night settings.

Icon on the Screen

I snapped pictures around Washington, D.C., noting a tiny icon on the camera’s screen that indicated which of the five scene modes was being used to capture the photo. A flower icon indicating Macro appeared on my screen when I stooped to get a close-up shot of a tulip, and an icon of a dark sky and stars showed on the screen when I took photos at night. The camera’s flash, focus and exposure changed according to the type of photo.

The Sony camera uses what it calls Intelligent Scene Recognition to decide which settings should go along with certain photos. Like the Kodak, icons on the Sony’s screen indicated the scene settings that were automatically deemed appropriate, including Backlight, Backlight Portrait, Twilight, Twilight Portrait and Twilight Using a Tripod.

The Sony’s Intelligent Scene Recognition isn’t on by default like Kodak’s feature. Instead, it must be turned on from within a menu, but once on, it stays on until you turn it off. ISR can be used in either Auto or Advanced mode; Auto takes a single photo with automatically determined settings, while Advanced takes two shots — one with manual settings you can choose and another shot immediately following the first with automatic settings according to what the camera thinks is best.

I experienced surprising results with the Sony Cyber-shot DSC-W170 and Olympus FE-340 while testing their automatic smile-detecting functions. My friends thought I was joking when I told them the camera would take their picture only if they were smiling. When the flash went off multiple times as they kept smiling, they were intrigued by this feature.

Sony’s version, which it calls Smile Shutter Mode, is easy to switch into by turning a dial on the camera to a smiley face. Once this setting is chosen and the camera’s shutter button is pressed, the Cyber-shot will search for smiles in its subjects, and will take photos whenever it detects a smile. Settings within this mode can be set to specifically detect an adult’s smile or a child’s smile, and the degree of smile can be set to low, medium or high; I kept things simple by leaving the smile detector on default settings.

Capturing Smiles

Olympus calls this feature Smile Shot, capturing three rapid shots in a row to make sure everyone’s smiling. The idea of taking three shots would be extra helpful with an indecisive baby, but most of my friends were able to hold their smiles, which produced three almost exactly identical shots each time someone smiled. Smile Shot is harder to get to in a pinch compared with the Sony: it’s buried in a list of 13 settings on the Olympus when the camera is set in Scene mode.

The Olympus seemed to be a bit slower than the Sony when it came to detecting smiles, but both had trouble with bearded men and even some folks without beards. And people felt silly standing around with a smile on their faces waiting for the camera to finally work. Closed-mouth, no-teeth smiles were harder for these cameras to detect, but not impossible. In group situations, the Olympus camera will focus on whoever’s face appears largest, which could mean the person closest to the camera, while the Sony takes a picture whenever anyone in the group smiles.

Putting a Happy Face On

If someone isn’t smiling, Sony’s Happy Face Retouch tool can come in handy, but don’t count on liking the results. In a group shot of five friends, two people who weren’t smiling put a bit of a damper on the whole shot. I used Happy Face Retouch, but it picked up on only one of the nonsmiling faces, turning a confused look into a smile that looked passable. But other results weren’t usable. A serious-looking shot of me deliberately not smiling looked freakishly unnatural after the touch-up, mostly because the rest of my face didn’t join the smile. I looked more like someone who had received too many Botox treatments.

Sony says that, in group shots, it can detect and change up to eight faces, but in my tests it usually changed only one. This retouching tool is also difficult to find: It took me 16 button presses to change each image into a smile — or what Sony calls a smile. A few times, Happy Face Retouch couldn’t identify a face in the photo, even when just one person stood in the frame.

These digital cameras took good photos, overall, and are fun to use because they take pressure off the photographer. I found the automatic scene-detection tools of the Kodak and Sony to be the most realistic and useful offerings, and I’m sure it won’t be long before automatic scene detection becomes as commonplace as an automatic flash.

The chart below compares features of the three cameras described. Click on it to make it larger.

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