<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The Mossberg Solution &#187; PDF</title>
	<atom:link href="http://solution.allthingsd.com/tag/pdf/feed/" rel="self" type="application/rss+xml" />
	<link>http://solution.allthingsd.com</link>
	<description>from The Wall Street Journal</description>
	<lastBuildDate>Wed, 25 Nov 2009 05:24:40 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<image>
		  <url>http://allthingsd.com/theme/images/logo-rss.jpg</url>
		  <title>All Things Digital</title>
		  <link>http://allthingsd.com/</link>
		  <width>144</width>
		  <height>22</height>
	</image>		<item>
		<title>A Program That Makes Your Inbox Less Scary</title>
		<link>http://solution.allthingsd.com/20090908/a-program-that-makes-your-inbox-less-scary/</link>
		<comments>http://solution.allthingsd.com/20090908/a-program-that-makes-your-inbox-less-scary/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 04:02:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Action Bar]]></category>
		<category><![CDATA[address book]]></category>
		<category><![CDATA[Apple Mail]]></category>
		<category><![CDATA[attachments]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[Compose Sidebar]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[contacts]]></category>
		<category><![CDATA[Content Tabs]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[firewall]]></category>
		<category><![CDATA[folders]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[Hotmail]]></category>
		<category><![CDATA[images]]></category>
		<category><![CDATA[IMPAP]]></category>
		<category><![CDATA[inbox]]></category>
		<category><![CDATA[Inspector Pane]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[license]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Microsoft Exchange]]></category>
		<category><![CDATA[Microsoft Word]]></category>
		<category><![CDATA[Mozilla Corp.]]></category>
		<category><![CDATA[OS X]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[photos]]></category>
		<category><![CDATA[POP]]></category>
		<category><![CDATA[Postbox 1.0]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[SMTP]]></category>
		<category><![CDATA[spreadsheet]]></category>
		<category><![CDATA[Topics]]></category>
		<category><![CDATA[trial]]></category>
		<category><![CDATA[tweets]]></category>
		<category><![CDATA[upgrade]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Web links]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20090908/a-program-that-makes-your-inbox-less-scary/</guid>
		<description><![CDATA[Postbox, a program that sorts through your email and detects its contents, is a good option for someone who wants a fast search option built into email, writes Katherine Boehret.]]></description>
			<content:encoded><![CDATA[<p>For many people, email is the main way they communicate with friends, co-workers and family members. It contains bills, class assignments, trip itineraries, photos and love notes. But as much as it gets used every day, the software that we utilize to read and sort our email isn&#8217;t as clever or time-saving as it could be.</p>
<p>This week I tested Postbox 1.0, a program designed to handle your email in a smart, helpful manner. Starting Wednesday, this program is available at <a href="http://www.postbox-inc.com/">www.Postbox-Inc.com</a>. Postbox sorts through your email and detects its contents so you can see Web links, photos, contacts and other items themselves with one button click—whether Microsoft Word (MSFT) documents, PDFs or spreadsheets—without digging through messages. Since its inbox is constantly being indexed, all search queries return near-instant results.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/EK-AF027_MOSSBE_G_20090908171033.jpg" rel="lightbox" title="MOSSBERG"><img src="http://online.wsj.com/public/resources/images/EK-AF027_MOSSBE_G_20090908171033.jpg" width="360" height="240" style="float: none;" alt="MOSSBERG" /></a><br />
<br />
Postbox uses an Inspector Pane on the right side of each email to extract and display elements like images, attachments and contact information.</div>
<p>Postbox&#8217;s founders come from Mozilla Corp., maker of the popular Firefox browser, so Postbox is based on Mozilla technology and its security standards. Email is indexed locally on your computer, so none of it is sent back across the Web to Postbox. It uses Content Tabs (tabs are another feature borrowed from Firefox) to help visually organize folders, messages and content extracted from those messages. It displays the most important elements of each message in a right-side panel. Received emails can even be edited so they aren&#8217;t sitting in your inbox with subject lines like, &#8220;Fw: Re: Re: Sept.&#8221; Instead, you can rewrite the subject to something like &#8220;Flight times.&#8221;</p>
<p>But this program isn&#8217;t free like Gmail, Hotmail or other Web-based email programs, nor does it come preloaded on a computer the way Apple Mail (AAPL) is on every Mac. Users can try Postbox for a free 30-day trial period after which each license costs $40, allowing one person to use their license on multiple computers (i.e. at work, at home, on a laptop). For another $20, a Family Pack option will give up to five family members use of Postbox. An additional $25 buys a Lifetime Upgrades plan that entitles you to receive free of charge any major version of Postbox that&#8217;s released; other nonmajor releases are free upgrades.</p>
<p>I used Postbox on a Mac and a Windows Vista computer, filling it up with thousands of emails from Gmail, Hotmail and .Mac accounts. It didn&#8217;t run properly on my company-issued computer, which is plugged into a network firewall. Postbox says it supports open protocols like IMPAP, POP and SMTP, and that it would work with Microsoft Exchange if Exchange were set to use those open protocols.</p>
<p>For all of Postbox&#8217;s terrific features, it can be hard to suddenly see your email in a different way since most of our email programs haven&#8217;t changed much in years. Outlook, for example, has plenty of hidden features that many people never learn how to use. Postbox seems to know how slow users are to adapt to change and so it reveals many of its features whenever it gets the chance.</p>
<p>For example, Postbox pops up an alert that shows you how to connect this email program to Facebook and Twitter so that you can post status updates or tweets without leaving your email. These connections also let Postbox try to pull one representative photo for each of your email contacts by matching a name in an email with someone&#8217;s Facebook or Twitter name—if you follow the person. It also uses photos assigned to contacts in the Mac OS X address book, which is used by Apple Mail.</p>
<p>Or take a feature in Postbox called Topics. This is a way of auto-organizing messages into different groups after you label them as being part of a certain topic, say &#8220;Mom&#8217;s Birthday.&#8221; All messages in an email conversation are grouped into &#8220;Mom&#8217;s Birthday,&#8221; as are any future responses to the same conversation. Postbox gives you three ways to label an email conversation as being part of a certain topic: from the toolbar, using a Topics button in the message header or by pressing &#8220;T&#8221; from within a message. You can also select a topic as you&#8217;re composing an email, pre-sorting that conversation into a designated topic.</p>
<p>Not everyone will like Topics because, however helpful the feature is, it makes the user do more work when he or she just want to get through a huge pile of unread emails. Labeling each email with a certain topic doesn&#8217;t take long, but it&#8217;s still an extra step. I would like Postbox to create automatic topics for sorting emails. For example, I recently sent and received at least 50 emails related to rescheduling tennis matches. Even though all the messages had the word &#8220;tennis&#8221; in them, not all of them were related to the same email, so they wouldn&#8217;t sort into the topic I created, &#8220;Tennis Make-Up.&#8221; Postbox says it has considered automatic options like these and may try to incorporate something similar in future versions of the product.</p>
<p>If my 30-day trial ran out tomorrow, I&#8217;d miss Postbox&#8217;s Inspector Bar the most. This feature works like a filter, instantly sucking out the most important parts in each email—including messages, attachments, images or links—and displaying them in a blue, right-side panel.</p>
<p>Another useful tool in Postbox is the Compose Sidebar. This also appears as a right-side panel but it shows up when someone is writing an email. This panel can display attachments, images, links or contacts found in all emails so you can simply drag and drop that item into your email as you&#8217;re composing it. This took me a while to get comfortable using because I&#8217;m so used to hunting through emails for things that I need to find. But once it became a habit, I found myself using the Compose Sidebar often.</p>
<p>If you have Postbox running in the background and you get an email, small notifications appear in the bottom left of your screen telling you which email account received the message and who sent it.</p>
<p>In the Content Tabs, which fill up with all attachments, images, links or contacts found in your indexed email, a feature called the Action Bar lets you save, send, or instantly glance at a document. This saves you from opening each email and its attachment, a process that sometimes requires opening a slow-to-open program to see the document. A slider in this Action Bar lets you adjust the size of images from small to large.</p>
<p>Postbox shines a unique light on email and the way we work with it every day. Not all of its features will come naturally for long-time users of the same email program. But for someone who wants a fast search option built into email, Postbox is a winner.</p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p class="tagline">Email <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20090908/a-program-that-makes-your-inbox-less-scary/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>A Desktop That Begs to Be Organized</title>
		<link>http://solution.allthingsd.com/20090407/a-desktop-that-begs-to-be-organized/</link>
		<comments>http://solution.allthingsd.com/20090407/a-desktop-that-begs-to-be-organized/#comments</comments>
		<pubDate>Wed, 08 Apr 2009 04:02:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[3D]]></category>
		<category><![CDATA[Bump Technologies]]></category>
		<category><![CDATA[BumpTop]]></category>
		<category><![CDATA[BumpTop.com]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Fusion]]></category>
		<category><![CDATA[HP TouchSmart PC]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Mozilla]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Parallels]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[photo]]></category>
		<category><![CDATA[Picasa]]></category>
		<category><![CDATA[printer]]></category>
		<category><![CDATA[slide show]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Toronto]]></category>
		<category><![CDATA[touch screen]]></category>
		<category><![CDATA[TweetDeck]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Web site]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20090407/a-desktop-that-begs-to-be-organized/</guid>
		<description><![CDATA[BumpTop, a program that displays items in a way that makes programs and files easy to see and open, turns your digital desktop into a three-dimensional environment.]]></description>
			<content:encoded><![CDATA[<p>Like many people today, I keep a lot of my important documents and communications in digital form. But I still print out the files and put them on my desk so I can have them in front of me instead of buried in computer subfolders within folders.</p>
<p>This week, I tested BumpTop, a program that displays items in a way that makes programs and files easy to see and open. It does this by turning your digital desktop into a three-dimensional environment that looks like your physical desktop. A few quick gestures neatly stack piles of items or tack important items onto one of four virtual walls. You can even flick your mouse to &#8220;toss&#8221; files to programs or group files into a pile, like stacking all your PDF files together. Special photo frames on the walls show slideshows of photos from PC folders or feeds from photo Web sites like Flickr or Picasa.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=F677D5AA-9183-47DA-BC8F-CEB4D306F0D3&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={F677D5AA-9183-47DA-BC8F-CEB4D306F0D3}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>BumpTop comes from Toronto-based Bump Technologies Inc. and it has been in a private testing stage for a little over a year. Starting Wednesday, it&#8217;s available for anyone to download at <a href="http://bumptop.com" rel="external">BumpTop.com</a>. It comes in a free or $29 Pro version. In Pro, files you use most often will grow bigger over time and you can flip through a pile&#8217;s contents by rolling the mouse&#8217;s scroll wheel, among other things.</p>
<p>I used BumpTop Pro for over two weeks and tried it on four computers running three different Windows operating systems: XP, Vista, and the prerelease version of Windows 7. BumpTop says it hopes to develop a Mac version in the future. (It should work on Parallels, a program that runs Windows virtually on a Mac, according to Bump Technologies, but not on Fusion, a similar program.)</p>
<h5 class="subhed">Good-Looking Display</h5>
<p>This program is a real looker. When I showed it to friends, they immediately wanted to play with it, dragging pictures to pin on virtual walls and drawing circles around several icons at once to stack them into piles like magic. And when you toss files to certain programs, they perform functions. A Microsoft Word document tossed to the email icon generates an email with the document attached. Photos I tossed to the Facebook icon were posted on the social-networking site. Files can be tossed to a printer, the recycle bin, other piles and, in the Pro version, attached USB drives.</p>
<h5 class="subhed">Program Switch</h5>
<p>But as much as I liked BumpTop, I kept coming back to the same conclusion: It was fun while I was using it, but I wasn&#8217;t naturally inclined to leave the program I was using &#8212; like my email program, my browser or TweetDeck &#8212; just to do something on the desktop in a more visually pleasing way. And since the computer&#8217;s desktop has never been as functional as popular programs, it&#8217;s hard to expect people to spend a lot of time there.</p>
<div class="media-CENTER" style="width: 300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP076_pjMOSS_G_20090407220837.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AP076_pjMOSS_G_20090407220837.jpg" alt="Mossberg" class="aligncenter" height="200" width="300" /></a><br />BumpTop creates a three-dimensional desktop where files can be cleverly organized or displayed.</div>
<p>Also, while BumpTop introduces a new, attractive user interface to the desktop, its 3-D functionality doesn&#8217;t extend throughout the whole computer, so you find yourself jumping back and forth between different ways of doing things.</p>
<p>BumpTop requires a computer with 3-D graphics and drivers, which older machines won&#8217;t have. Just for kicks I installed BumpTop on my older XP machine, which didn&#8217;t have the necessary requirements, and sure enough, it ran slowly and didn&#8217;t represent programs like Microsoft Outlook (MSFT) and Mozilla&#8217;s Firefox with the correct icons. Specific system requirements for BumpTop, along with a list of what the Pro version has that the free version lacks, can be found at BumpTop.com/download.</p>
<p>BumpTop&#8217;s point of view is like looking down from the ceiling in a room with four walls. It installs with three picture frames on its walls, and these display content from three sources: your computer&#8217;s My Pictures folder, Flickr.com&#8217;s main photo feed and a Flickr feed of photos Bump Technologies chose. You can change the images in settings, or delete the frames altogether.</p>
<p>The picture frames show ever-changing slideshows, and to do this, they only load low-resolution thumbnails of the images they display. This looks good when you&#8217;re quickly glancing at BumpTop, but if you double-click on a frame to zoom in, you&#8217;ll see a blurry photo. Bump Technologies says it plans to improve this where possible. Any photos on BumpTop other than those displayed in frames are visible in high resolution when you zoom in.</p>
<p>BumpTop loads with icons representing Twitter, Facebook and Email pinned to its right wall. And you can add your printer to the wall and toss things to it, printing them immediately.</p>
<h5 class="subhed">Wall Clingers</h5>
<p>The small visual details built into BumpTop make it a pleasure to use. Every time you open something, its representative icon hurls toward you in 3-D as if it were thrown. Items that are pinned to a wall flip end over end and playfully cling to the wall surface like a starfish with sticky, suction feet.</p>
<p>Special mouse movements generate on-screen options for organizing your BumpTop. Lassoing multiple images by drawing a line around them with your mouse pulls up a pie menu with options like &#8220;Grow,&#8221; &#8220;Shrink&#8221; and &#8220;Grid.&#8221; A &#8220;Pile by Type&#8221; option can organize all or just some of your desktop icons into piles arranged by similar characteristics, which by itself could be a big help.</p>
<p>Searching for something on your desktop isn&#8217;t a hassle anymore. Any time BumpTop is open, you can start typing and the program will search names of all items in BumpTop for results with the text you&#8217;re typing; those that match your request will glow.</p>
<p>I tried BumpTop on a touch-screen PC running Windows 7 &#8212; the HP TouchSmart PC &#8212; and the feeling of reaching out and tossing things around with my finger was even more enjoyable than using the mouse. As touch-screen PCs become more popular, BumpTop and programs like it will fit in more naturally.</p>
<p>If you miss seeing the photo that was on your regular desktop, an adjustment in Settings lets you use your Windows background on the BumpTop floor. Images can be assigned to each of the four walls; I assigned a photo of the National Mall at night to my back wall and a photo of my favorite lighthouse to my floor.</p>
<p>BumpTop is a pleasure to use and for no cost, the free version is certainly worth a try. If you like what you see and you&#8217;re willing to change the way you use your desktop, the Pro version might be worthwhile. Just be sure your computer has the correct specifications and be ready for blurry close-ups of the picture frames.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com" rel="external">http://solution.allthingsd.com</a></li>
</ul>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20090407/a-desktop-that-begs-to-be-organized/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Printing Parts of the Web</title>
		<link>http://solution.allthingsd.com/20070926/printing-parts-of-the-web/</link>
		<comments>http://solution.allthingsd.com/20070926/printing-parts-of-the-web/#comments</comments>
		<pubDate>Wed, 26 Sep 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[home page]]></category>
		<category><![CDATA[navigate]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[print]]></category>
		<category><![CDATA[printer]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20070926/printing-parts-of-the-web/</guid>
		<description><![CDATA[The H-P Smart Web Printing program is a useful free solution that organizes online research right in your browser, but only works for PC users of Internet Explorer -- for now.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no denying the Web&#8217;s value as a resource, but the temptation to quickly navigate from one site to the next makes it challenging to remember where the content was found.</p>
<p>A query on hotels in Italy might lead you to select a link about Florence, then two links about Michelangelo and four links to Italian Renaissance art. Suddenly, the home page for a carefully researched hotel is forgotten. It&#8217;s especially tough to backtrack through research using new sites with rich Web 2.0 features that display extra data directly within a Web page.</p>
<p>Some people try to organize Web research by opening Microsoft Word documents alongside their browsers. They copy and paste data from sites into the documents, but this is usually a messy process that traps users into wasting time fixing formats and deleting ads. Others press Print whenever a helpful site appears, resulting in wasted paper and ink. Savvier users create folders within their Web browsers that hold multiple URLs about a research topic, but these data can&#8217;t easily be shared or printed for use away from the PC.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL002_MOSSBE_20070925204606.jpg" alt="photo" height="530" width="245" /><br />The HP Smart Web Printing Software gathers Web content into one document that can be printed.</div>
<p>There&#8217;s a better way, and this week I took it for a spin. I tested the HP Smart Web Printing Software, a free program from<a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=hpq'> Hewlett-Packard</a> Co. that aims to help users compile a virtual clip book of content from Web sites while they&#8217;re browsing, within the same window. Using a tool in the browser, users highlight and copy images and text from a Web page and add them to the clip book. These clips can be edited, enhanced, saved as a PDF or printed out, without excess banner ads or sidebars.</p>
<p>I tried a version of this program that will be available for download at the end of next month from <a href="http://www.hp.com/go/smartwebprinting" rel="external">www.hp.com/go/smartwebprinting</a>. It improves on the first version of the program (available now using the same URL) in various ways, including allowing you to add your own text to the clip book and crop clip-book items.</p>
<p>HP Smart Web Printing Software isn&#8217;t without its quirks: It only works on Windows computers, not Macs, and only with Microsoft&#8217;s Internet Explorer 6.0 and 7.0. Not everything copies over to the clip book perfectly. Also, typed-in text has its limits: changing the font type, size or color of one word changes all words in the text box.</p>
<p>But all in all, I found this smart program to be a real boon. It&#8217;s unobtrusive enough to stay hidden until used, and you&#8217;ll remember how it works even if you only use the program once in a while. It functions as a printing assistant, helping to send certain sections of a Web site to the printer, and it will also save whatever you&#8217;re working on as a PDF &#8212; the universal format for sharing with others.</p>
<p>H-P likes to tout its HP Smart Web Printing Software&#8217;s environmentally friendly qualities, namely its ability to print just what you want, without wasting ink or paper on extra pages that would otherwise print. But make no mistake about it: This product, while helping users not to print extra items from Web sites, still encourages users to print, thus helping H-P sell more of its high-margin ink and paper.</p>
<p>I used the program to trim content from Web sites, printing more of what I wanted to read in fewer pages. I focused on this program&#8217;s clip-book functionality, which works as a bare-bones virtual scrapbook to organize research.</p>
<p>I downloaded and used the newest version of this free program on computers running Windows Vista and XP operating systems. I came across a few items that, when highlighted and moved over to the clip book, didn&#8217;t actually move, but most of the text and image clips moved without a problem. H-P explained that some images are rendered on Web sites in such a way so as to not be copied for copyright and protection purposes.</p>
<p>A small HP Smart Select icon appears in the Internet Explorer command bar after this program is downloaded; selecting it toggles its highlighting capability on or off. By default, the clip book is hidden from view, but a quick change in settings opens this on the right edge of the Internet Explorer window.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL004_MOSSBE_20070925204836.jpg" alt="photo" height="180" width="245" /></div>
<p>The HP Smart Web Printing program proved useful for online-shopping research. I&#8217;ve been gathering a lot of information from various Web sites to find a special new handbag for work, including which bag is sold where, how much it costs and what it looks like.</p>
<p>When I saw a bag that interested me, I selected it by holding the left mouse button down and moving my cursor over the text or image. Releasing the left mouse button automatically opens a tiny drop-down menu with two simple options: clip (place in the clip book) or print (send directly to the printer). Items that I clipped were moved into the right panel clip book in order of most recently added items at the top.</p>
<p>A helpful checkbox appeared beside each item in the clip book; items without checkmarked boxes weren&#8217;t visible when I edited clips. Within the editing screen, I dragged and dropped images around the page, organizing bags in ascending price order. I resized photos to make them smaller or larger and cropped a couple shots such as an image of a black leather bag with an unrelated text description below it.</p>
<p>I filled the equivalent of two clip-book pages with images of bags and brief descriptions of each, copied directly from store sites. I added my own text boxes in to write my impressions. As I worked, opening the edit screen and closing it to return to the browser, I clicked on a simple Save button so my work wouldn&#8217;t be lost each time I closed this screen. When finished, I selected one button to save the document as a PDF, which I could email to friends for their feedback on which bag they liked best.</p>
<p>In another test, I assembled a clip book filled with various news blurbs about presidential campaigns from online sites including WSJ.com and CNN.com before printing a single page that included bits and pieces from each in a neat format without ads on the page.</p>
<p>I also tried organizing a few maps in the clip book; these copied from Google Maps and Yahoo Maps without a problem, and in one instance I cropped a map to include just the section of Manhattan where The Wall Street Journal is located.</p>
<p>The more I used this program, the more I wished it offered the ability to work with two clip books at once. For instance, if I was planning a trip and was researching hotels and tourist attractions at the same time, I could clip the hotel data into one book and store the touristy information in the other.</p>
<p>H-P says it will release a version of this program for Mozilla&#8217;s Firefox browser sometime in the next six months, and it also hopes to introduce a version that is compatible with Apple&#8217;s Safari browser within a year.</p>
<p>The HP Smart Web Printing program is a useful free solution that organizes online research right in your browser. Its ability to modify and preview documents before printing is also a help.</p>
<p><strong>Email</strong> <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20070926/printing-parts-of-the-web/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Creating Documents for All to Read</title>
		<link>http://solution.allthingsd.com/20070808/creating-documents-for-all-to-read/</link>
		<comments>http://solution.allthingsd.com/20070808/creating-documents-for-all-to-read/#comments</comments>
		<pubDate>Wed, 08 Aug 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Adobe]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Word]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20070808/creating-documents-for-all-to-read/</guid>
		<description><![CDATA[Adobe's PDF is one of the most universally accepted file formats, but creating them yourself can be costly and confusing. A look at several inexpensive options for producing PDFs.]]></description>
			<content:encoded><![CDATA[<p>For years, people have accessed a variety of digital content in one of the most universally accepted formats: Adobe&#8217;s Portable Document Format, better known as the PDF. A PDF holds images and text without altering a document&#8217;s original fonts and layout. It can be searched, protected with a password, disabled from printing and enriched with bookmarks and hyperlinks that make it more navigable.</p>
<p>But while Adobe provides a free reader for viewing PDFs, creating PDFs yourself can be costly and confusing, even though the format is great for saving and sharing documents of almost any kind including images, Web pages, Word documents and emails. For users who want higher-end PDF creation and collaboration software, Adobe Systems Inc. offers its $450 Adobe Acrobat 8 Professional software program. But that&#8217;s pricey for most casual users. So this week I tested some inexpensive or free methods for making PDFs.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AK710A_MOSSB_20070807204700.gif" alt="Photo" height="226" width="245" /><br />Converting documents into PDFs is simplified with Adobe&#8217;s online service (top) and Docudesk&#8217;s deskPDF program (bottom).</div>
<p>There are plenty of Windows programs available for download online that will help you create basic PDFs. On Windows computers, I tried three programs, starting with the $20 standard version of deskPDF from Plano, Texas-based Docudesk Corp. (<a href="http://www.Docudesk.com" rel="external">www.Docudesk.com</a>). I tested a stripped-down and less-expensive version of Adobe&#8217;s program called Create Adobe PDF Online, which works by uploading your document at <a href="http://www.CreatePDF.com" rel="external">www.CreatePDF.com</a> and costs $10 monthly or $100 annually. And I also used a free program called CutePDF from Acro Software Inc. (<a href="http://www.CutePDF.com" rel="external">www.CutePDF.com</a>).</p>
<p>If you own a Mac, things are even simpler. Macs come out of the box with the ability to turn documents into PDFs, and I tested that function as well.</p>
<p>DeskPDF and CutePDF worked roughly the same way, though deskPDF costs $20 and CutePDF is free. Adobe&#8217;s less-expensive program offered a few more features than deskPDF and CutePDF, such as the ability to add password encryption to a document or to make it unprintable by others. Making PDFs on the Mac was a cinch, including options to compress or encrypt a PDF. None of these methods allowed me to add extra features to PDFs like bookmarks and hyperlinks; for that, you&#8217;ll need a more serious program.</p>
<p>When Microsoft&#8217;s Office 2007 program shipped early this year, many people expected that it would have the built-in ability to save documents in PDF format; it didn&#8217;t. Users can find a patch that fixes this on Microsoft&#8217;s Web site.</p>
<p>Apple&#8217;s operating system has long been known for the ease with which it can create PDFs using built-in tools. Put simply, any document that can be printed from a Mac can also be turned into a PDF. Users follow the normal steps necessary to print a document or Web site (usually File, Print), but can choose a button on the Print screen labeled &#8220;PDF&#8221; that converts the document.</p>
<p>In seconds, I turned all types of documents on my iMac into PDFs, including images in JPEG and TIF formats, emails, Word documents and Web sites. This last conversion was helpful for saving not just a view of the current screen, but the entire site from the top of the page to the bottom.</p>
<p>Options labeled &#8220;Compress PDF&#8221; and &#8220;Encrypt PDF&#8221; can be chosen in this Print screen. I chose Encrypt PDF and protected a PDF using a password in one quick step. The option to compress a PDF will decrease the size of an image in a document, but won&#8217;t decrease the size of a text-only document.</p>
<p>Two of the three Windows programs use a method similar to Apple&#8217;s, letting me send documents or Web sites into print mode and converting them into PDFs. Downloading and installing deskPDF or CutePDF adds a virtual printer driver to the computer. Rather than choosing a separate button labeled &#8220;PDF,&#8221; the conversion program is selected from a list of printers, and hitting the Print button saves the document as a PDF file. The first time I did this, I thought my document was printed rather than saved because a printer icon appeared in the bottom right-hand corner of the screen, as if the document was printing. But a screen appeared asking where I wanted to save the new PDF, and I specified a location.</p>
<p>Docudesk offers free 24-hour technical support with all of its deskPDF programs, even trial versions. The company also touts its $40 deskUNPDF program, which restores PDFs to Word documents for editing purposes, one of the features also found in Adobe&#8217;s $450 product.</p>
<p>CutePDF writer and deskPDF must be used with separately installed converter programs, but these are small and free, and their installation is prompted after each of the core programs is downloaded. Both programs are also offered in upgraded versions that cost $50 for CutePDF Pro and $30 for deskPDF Pro, enabling advanced features like hyperlinks, encryption, password protection and printing restrictions.</p>
<p>Adobe&#8217;s Create Adobe PDF Online program offers a few more features than the others, but feels a bit disconnected because it uploads documents to the Web for PDF conversion rather than converting documents in an installed program.</p>
<p>An option called Create Adobe PDF Online Printer installs a printer driver on your PC, like deskPDF and CutePDF. But this saves your PDF online forcing you to retrieve it via Adobe&#8217;s Web site, an emailed link or an emailed attachment.</p>
<p>After registering to use Adobe&#8217;s online conversion product, users must select the file or Web page intended for PDF conversion. Security features are optional with each document, such as requiring a password to view it or not allowing others to print it. I tried both successfully. Once converted, a document can be delivered to you via email in a link or attachment. It can also be retrieved from a Conversion History section on the site or converted directly on the site.</p>
<p>Most of these conversion programs are available in some free capacity. DeskPDF can be used five times free of charge in the standard and professional versions before it starts adding a watermark to each PDF, which is intrusive. Adobe&#8217;s program can be used five times for each email that you register before you must subscribe to its conversion service.</p>
<p>If you need to save a document in a format that has the greatest likelihood of being viewable by all of your recipients, PDFs are the way to go, and they aren&#8217;t difficult to make.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<ul>
<li>Email: <a href="mailto:MossbergSolution@wsj.com" rel="external">MossbergSolution@wsj.com</a></li>
</ul>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20070808/creating-documents-for-all-to-read/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Freeing Google From the Desktop</title>
		<link>http://solution.allthingsd.com/20061115/desktop-free-google/</link>
		<comments>http://solution.allthingsd.com/20061115/desktop-free-google/#comments</comments>
		<pubDate>Wed, 15 Nov 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg and Katherine Boehret</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[Drift]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[Helio]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20061115/freeing-google-from-the-desktop/</guid>
		<description><![CDATA[We put Google's suite of mobile programs through the ringer to see if we might let it infiltrate our on-the-go lifestyle as easily as Google search has become an everyday part of our computer's browser.]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/theme/images/byline-katie-walt.jpg" width="123" height="123" class="byline-solution" alt="Walter S. Mossberg and Katherine Boehret" /></p>
<p>Google has been branching out from its search-engine roots to offer a variety of Web-based applications. Some of these, especially Gmail and Google Maps, have been well received and are quite popular on computers. Now the company wants us to use these and other applications away from the computer, too &#8212; on mobile devices.</p>
<p>This week, we put Google&#8217;s suite of mobile programs through the ringer to see if we might let it infiltrate our on-the-go lifestyle as easily as we&#8217;ve let Google search become an everyday part of our computer&#8217;s browser. Google offers five Web applications for downloading onto your mobile device including Maps, Gmail, SMS, Search and News.</p>
<p>We focused on the first three programs to see how they would fare on a tiny device with a smaller screen that demands more scrolling to view information that is normally contained in a single screen on a computer.</p>
<p>Overall, we were pleasantly surprised by Google Maps for mobile, Gmail for mobile, and Google SMS (Short Messaging Service), a system that uses text messaging to find answers about certain topics. The programs are visually attractive on smaller screens, and didn&#8217;t require much practice, catering to people who want quick assistance without much fuss.</p>
<p>And Gmail for mobile lets you open attachments containing photos, Microsoft Word documents and PDFs &#8212; a capability typically only found on Treos, BlackBerrys and Windows Mobile smart phones, not cellphones.</p>
<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> Inc. isn&#8217;t alone in this field. Many companies, including its rival, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=yhoo'>Yahoo</a> Inc., make mobile applications for cellphones, and this category is likely to keep growing.</p>
<p>We used three mobile devices for our Google tests: the $80 Samsung A900M cellphone from Sprint, the $225 Samsung Drift cellphone, from a new phone carrier called Helio and the $400 Palm Treo 700p with Verizon service (all prices include two-year contracts). Your cellphone carrier must use Java programming language to work with Maps and Gmail for mobile; Verizon does not. The Treo works with Google Maps for mobile but not with this new Gmail version. Any phone with text messaging capability can use Google SMS.</p>
<p>These Google mobile applications are free to download, but your cellphone carrier may charge you for Web browsing or text messaging, depending on your plan.</p>
<p>To download any of these applications, you can go to www.google.com/mobile and enter your cellphone number, triggering the site to send a text message to your device with a URL link for the program you want to download. Or you can enter the URL (found on the Web site) into your cellphone&#8217;s browser. We tried both methods with success, downloading Google Maps for mobile in 10 seconds during one test.</p>
<p>Our Sprint Samsung A900M came preloaded with Gmail for mobile, so we quickly entered our Gmail username and password to get started. In seconds, our screen was filled with up to six emails at a time, each clearly divided by lines. Each email&#8217;s subject, sender and date were visible on our tiny screen, written in a legible font that didn&#8217;t seem squeezed. New emails were listed in bold type.</p>
<p>We used the phone&#8217;s directional buttons to scroll up or down, highlighting and selecting emails to read them. Each email read much like on a computer screen, but (thankfully) without the advertisements that Gmail usually lists along the right side of a computer screen.</p>
<p>Email attachments were easy to open and read; we opened a Microsoft Word document and a digital photo in JPG format, the photo was shrunk to fit onto our phone&#8217;s screen so we didn&#8217;t have to scroll. Attachments can&#8217;t be edited.</p>
<p>You can perform every action in Gmail for mobile that you can in regular Gmail, including replying to and starring emails, searching through messages, reporting spam and archiving. We searched through emails for the word &#8220;Walt&#8221; and quickly got a list of relevant emails, and an email that we sent from the phone was received on the other end in seconds. Tasks performed in Gmail for mobile automatically synched with our Gmail account.</p>
<p>Google Maps for mobile was familiar and simple. After downloading it and opening it on our cellphone, we entered our ZIP Code and a map of Washington, D.C., appeared on the entire screen. A list with Find Business, Find Location and Directions options helped us narrow our search.</p>
<p>The select button on each of our devices zoomed in on the map, and scrolling around with directional buttons moved the map accordingly. We quickly switched between map view and satellite view, the latter showing us detailed aerial shots of our tree-filled neighborhoods. A Show Traffic option color-codes highways in 30 major cities to show how fast the cars in that area are moving.</p>
<p>We searched for our local Four Seasons hotel by typing &#8220;Four Seasons&#8221; into the Find Business section of Google Maps for mobile. Nine results were returned, the second was the hotel. The hotel&#8217;s address, phone number, parking fees, room rates and acceptable credit cards were also listed.</p>
<p>The Helio Samsung Drift cellphone comes preloaded with Google&#8217;s Maps for mobile, and also has built-in GPS capability. This feature lets you press &#8220;0&#8243; when using Google&#8217;s mapping program on your phone; a tiny circle marks where you are on the map.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AJ025A_MOSSB_20061114194045.gif" rel="external"><img src="http://online.wsj.com/public/resources/images/PJ-AJ025A_MOSSB_20061114194045.gif" alt="Google" height="437" width="380" /></a></div>
<p>The Google SMS mobile tool is fun to use, and doesn&#8217;t require a download. We just sent questions via text message to GOOGL, or 46645 on the numeric keypad. Various data can be retrieved including local listings, weather, sports scores, trivia, movie times and translations.</p>
<p>We asked for George Bush&#8217;s age and got the 41st president&#8217;s birthday sent back in a text message a second after our question was sent (June 12, 1924, if you&#8217;re curious). While on the way to an Irish pub for dinner, we typed in the slightly odd name of the place and its ZIP Code (RiRa 22201) and got a local listing response, including the address and phone number for the two RiRa Irish Pubs in the area.</p>
<p>Sometimes we had to rephrase our inquiry to receive a helpful Google response, and if you don&#8217;t have text messaging included in your phone&#8217;s plan, this could get costly. But as we used Google SMS more, we got better at asking questions the right way.</p>
<p>If you use a computer every day, chances are good that you&#8217;re spoiled by being able to retrieve helpful data within seconds, thanks to the Internet. Google&#8217;s mobile applications give you that convenience on the go, in a way that doesn&#8217;t leave you missing your computer.</p>
<p><strong>Email:</strong> <a href="mailto:MossbergSolution@wsj.com" rel="external">MossbergSolution@wsj.com</a></p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20061115/desktop-free-google/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Smartphones Get Smarter</title>
		<link>http://solution.allthingsd.com/20060607/smarter-smartphones/</link>
		<comments>http://solution.allthingsd.com/20060607/smarter-smartphones/#comments</comments>
		<pubDate>Wed, 07 Jun 2006 23:59:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg and Katherine Boehret</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Cingular]]></category>
		<category><![CDATA[Earthlink]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Hotmail]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[Nextel]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[PDF]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20060607/smartphones-get-smarter/</guid>
		<description><![CDATA[In a test of two new smartphones, Motorola's Q wins points for its low price tag and striking design. But Palm's improved Treo, with greater speed and other enhancements, is still the best bet for serious users of mobile email, Web and Microsoft's Office.]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/theme/images/byline-katie-walt.jpg" width="123" height="123" class="byline-solution" alt="Walter S. Mossberg and Katherine Boehret" /></p>
<p>The cellphone &#8212; or, more accurately, the device formerly known as the cellphone &#8212; is getting to be more and more like a little portable computer. High-end models, known as smartphones, can handle large volumes of email, complete with attachments; surf the Web at high speed; view and edit Microsoft Office documents; take decent pictures; and play back music and videos.</p>
<p>To manage these laptop-like tasks, they come equipped with faster and faster processors; more and more internal memory; expansion slots for increasingly spacious memory cards; and small, but usable, keyboards, instead of mere phone keypads.</p>
<p>We&#8217;ve been testing two new such phones. One, from Palm Inc., is an improved model of the Treo, which has long been our favorite smartphone. The other, an entirely new design from Motorola Inc., manages to pack most of the Treo&#8217;s functionality into a much thinner and lighter body, at half the Treo&#8217;s price.</p>
<p>The new Palm model, called the Treo 700p, uses the Palm operating system and is being sold by both Verizon Wireless and Sprint Nextel Corp. for $399, with a service contract. The Motorola challenger, called the Q, uses Microsoft&#8217;s Windows Mobile operating system and is being sold by Verizon for $199, with a service contract.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AH915_pjMOSS_20060606202536.jpg" alt="COMMENT:Palm's Treo 700p, priced at $399 with a service contract (left) " height="263" width="245" /><br />Palm&#8217;s Treo 700p, priced at $399 with a service contract (left); Motorola&#8217;s Q, priced at $199 with a service contract (right)</div>
<p>The Q is the bigger news here. In the tradition of Motorola&#8217;s RAZR phone, the Q is a sleek, handsome devil. It demolishes the two biggest problems with smartphones like the Treo: They are bulky and expensive. The Q is a little wider than the Treo 700p, but it&#8217;s just half as thick and, at 4.06 ounces, is more than one-third lighter.</p>
<p>Unfortunately, its Microsoft software is much clumsier than the Treo&#8217;s Palm software, degrading its utility. Also, the Q&#8217;s screen is lower-resolution than the Treo&#8217;s and slightly smaller, and its battery life as a phone is weaker than the Treo&#8217;s. While the Q keyboard is larger than the Treo&#8217;s, we actually found it worse for typing.</p>
<p>Still, the Q is a decent solution for light email users and for those who have avoided a smartphone due to bulk and cost. We assume that, at $199, the Q will sell well and will challenge the Treo and BlackBerry in the marketplace.</p>
<p>However, we still prefer the Treo for serious users of mobile email, Web and Office. And the new model, with greater speed and other enhancements, only adds to the Treo&#8217;s strengths.</p>
<p>Both of these phones run on the new, broadband-like EV-DO data networks offered by Verizon and Sprint, so they are actually practical for Web browsing and for downloading big email attachments. In our tests, both registered speeds of between 200 and 500 kilobits per second, compared with about 70 kbps for the older Sprint and Verizon networks. Neither phone has Wi-Fi wireless capability.</p>
<p>The new Treo 700p is essentially the same as the Treo 700w introduced a few months back, except that the &#8220;p&#8221; model uses the Palm operating system, while the &#8220;w&#8221; model uses Windows software. Like the 700w, the newest model has a squarer shape than that of the older Treo 650. It also has bigger, better keys than the 650, roughly twice the usable internal memory and a higher-resolution 1.3-megapixel camera.</p>
<p>Also, the 700p now has &#8212; built into its memory &#8212; the excellent Documents To Go program from DataViz, which allows you to view, and in some cases edit, Microsoft Word, Excel and PowerPoint documents and Adobe PDF documents.</p>
<p>The main advantage of the 700p, however, is its ability to use the high-speed EV-DO network. And the new Treo can be used as a modem for a laptop, either via a USB cable or a wireless Bluetooth connection.</p>
<p>In our tests, over a couple of weeks, the Treo 700p performed well. Web browsing was a pleasure at the new high speeds. Our only complaint was a short but annoying lag in displaying the text of emails and in performing certain other operations. Also, our test unit crashed twice and had to be restarted. (It didn&#8217;t lose any data in the crash.)</p>
<p>The Q is a mixed bag. Its hardware is elegant. Its software is annoying, often requiring two clicks to do what takes one on the Palm.</p>
<p>Motorola chose a more stripped-down version of Windows Mobile software than the one used on previous keyboard phones, and it does work better one-handed. But it still requires many of the extra steps of its Windows sibling and yet lacks the touch screen and built-in Office programs of other Windows-based smartphones.</p>
<p>In our tests, we found the Q easy to carry, but often irritating to use. Things like muting the phone, locking the keyboard and even playing the built-in solitaire game took much more effort than performing the same tasks on the Treo.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AH914_pjMOSS_20060606202432.gif" rel="external"><img src="http://online.wsj.com/public/resources/images/PJ-AH914_pjMOSS_20060606202432.gif" alt="Smartphones" height="388" width="380" /></a></div>
<p>The Q has four navigation buttons positioned below the screen like the Treo; like a BlackBerry, it has a scroll wheel and back button on the right edge. The Q&#8217;s keyboard has more space between each key than most smartphones, but the rounded shape of the keys themselves makes them uncomfortable to use for more than a few sentences of email.</p>
<p>The familiar green Send and red End keys are prominently located just above the keyboard, and number keys are distinguished in black. We chatted away using the Q&#8217;s phone, and it worked well on voice calls.</p>
<p>Special designated Back and Home keys are next to the Send and End keys, and two other buttons enable direct access to email and the Q&#8217;s digital camera.</p>
<p>We set up email accounts on the Q using EarthLink and Hotmail.com, but Windows Mobile software really started to get annoying while we were navigating through our email. Performing a task as simple as deleting a message requires two steps &#8212; selecting Menu, then selecting Delete &#8212; and we couldn&#8217;t find any way to highlight and delete a group of emails.</p>
<p>By contrast, on the Treo, using the major email programs, you can delete an email with one click and even clean out a whole inbox with a couple of clicks. This may not matter much to people who get little email, but for heavy users, it&#8217;s crucial.</p>
<p>We also had trouble with attachments on the Q. While we successfully received some pictures and documents, a test series of four emails, each with a different type of document attached, failed on the Q. On both of our test Q units, using two different email services, the four attachments simply disappeared, even though they came through fine on the Treo and on Windows and Macintosh computers.</p>
<p>Viewing Microsoft Office and PDF files on the Q is a more cumbersome process than on the Treo, and the files can&#8217;t be edited on the Q.</p>
<p>The 320&#215;240 resolution on the Q&#8217;s screen is 25% lower than that of the Treo 700p, which has a 320&#215;320-resolution screen. Many things &#8212; Web sites, photos, attachments &#8212; just didn&#8217;t look as good on the Q compared side-by-side with the Treo. The Q&#8217;s built-in 1.3-megapixel digital camera captured videos and still shots without a problem, but the view on our screen was cluttered by information bars at the top and bottom.</p>
<p>You might like the $199 Motorola Q because of its price tag or striking design. If you don&#8217;t use email too much, or if you&#8217;ve never used another smartphone, you might not miss the more user-friendly features that the Treo 700p has to offer. We wish that the sleekness of the Motorola Q could be combined with the intuitive features of the Treo 700p. For now, we&#8217;ll stick with what works best &#8212; the newest Treo.</p>
<ul>
<li>Email: <a href="mailto:MossbergSolution@wsj.com" rel="external">MossbergSolution@wsj.com</a></li>
</ul>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://solution.allthingsd.com/20060607/smarter-smartphones/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>