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Palm Pixi Needs a Dusting of Speed

Katherine Boehret — Wed, 18 Nov 2009 00:52:55 +0000

Since the debut of the Palm Pre in June, Palm has talked about the value of the device’s webOS operating system, which offers fast responsiveness, multitasking, universal search and smart synchronization. These features are accessed using delightful multitouch gestures like swiping with a fingertip. So it makes perfect sense that Palm would want to expand its family of products running this great mobile operating system.

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This week, Palm (PALM) introduced a second device with webOS: the Palm Pixi (palm.com/pixi). This is a stripped-down version of the Pre and it costs $100 (after a $50 instant rebate and a $100 mail-in rebate and with a two-year service contract) compared with the $150 Pre. Walmart.com is currently selling the Pixi for even less—$50 (http://3.ly/oSE). Both the Pixi and the Pre run on Sprint’s (S) network.

I’ve been testing the Pixi and I’ve found that the physical differences from the Pre are acceptable variations that most people won’t mind and may not even detect. These include a smaller, lower-resolution screen, a two-megapixel camera rather than the Pre’s three-megapixel camera and stationary keyboard instead of one that slides out. The Pixi isn’t as pebble-shaped as the Pre, but its back cover is rounded to fit comfortably in a hand. And like the Pre, it has an eight-gigabyte storage capacity and it’s thin and light enough to forget in a jeans pocket or to comfortably hold up to your ear during phone calls.

The Pixi’s internal changes are much tougher to accept. It lacks Wi-Fi capability and so must rely solely on Sprint’s 3G network for its connection, which I found to be frustratingly slow at times. This littler phone also runs on a weaker processor than the Pre, a decision that Palm says helped cut costs and make the Pixi small. But this processor’s speed is slow enough to notice immediately and it robs webOS of its lightning-fast speed. The Pixi’s progress indicator—a spinning, white circle—appeared on my screen too often.

The $100 Palm Pixi is like a mini version of the Pre. A $70 Touchstone accessory (right) magnetically holds the Pixi as it charges.

Like its super-smartphone competitors, including Apple’s (AAPL) iPhone, Research in Motion’s (RIMM) newer BlackBerrys and Google’s (GOOG) Android phones, the Palm Pixi taps into a virtual store from which users can download apps for the device. But Palm’s App Catalog currently holds fewer than 400 apps and roughly 80 of those aren’t yet configured for the Pixi. This means that people who buy the $100 Pixi can choose from just around 300 apps for download, compared with the 100,000 apps available for Apple’s $100 iPhone 3G.

Some apps come preloaded on the Pixi, like Facebook and NFL Mobile Live. I downloaded others, including Pandora radio, Tweed for Twitter and a game called Word Whirl Lite. I logged into my Pandora account and played songs from one of my personalized radio stations while reading through email. A tiny “P” icon at the bottom of the Pixi’s screen notified me that Pandora was running. Other notifiers, like new emails or instant messages, appear at the bottom as well.

If you aren’t familiar with webOS, it’s easy to learn. Functions are designed to be more people-centric rather than program-centric. For example, I can look at a name in Contacts and see how I’m linked to that person—like through Facebook or Google Talk. If I want to start an instant-messaging conversation with that person, I can do so right there rather than opening AIM or Google Talk first to find a person’s name and then initiate conversation. I logged onto the Pixi with a Google account and the device was smart enough to also synchronize data from my Google Talk, Google Calendar and Gmail contacts.

The Card View, a display of all the programs that are simultaneously running at any given time, can be exposed with a simple, upward finger swipe starting below the screen. To close a program, simply touch it with a finger and toss it upward, as if throwing it away. This is one of the most satisfying gestures in webOS. And it’s a good thing, too, because Pixi users will need to use it more often than they did with the Pre. Palm suggests running only seven programs at once for the best performance, rather than the 10 you can leave opened on the Pre.

But my Pixi stuttered with just five programs—sometimes fewer—opened. Simple tasks like opening an email or searching for an app in the App Catalog were painfully slow. I received an email containing one digital photo, and the process of opening just the email—not even the photo—took about 10 seconds. When I finally opened the email and its photo, I saved it to my Pixi and tapped on a menu option to upload it to Facebook. But five minutes later, the spinning progress indicator was still on my Pixi’s screen and I gave up. I tried again and the same thing happened. Finally, on the third try, my photo posted to Facebook.

As was the case for the Palm Pre, the Pixi can be charged by plugging into a normal AC adaptor or by resting it on the Touchstone, a $70 accessory that, with the help of a special back cover that snaps onto the Pixi, magnetically holds this device as it charges. A handful of stylish “Artist Series” back covers will sell on Palm.com for $50 each and will ship in early December.

The Pixi’s 2.6-inch screen has a 320×400 resolution, which is a step down from the Pre’s 3.1-inch, 320×480-resolution screen. Palm estimates the Pixi’s battery lasts for five hours of talk time, the same as the Pre, but for 350 hours of standby time—or 50 more hours than the Pre.

The Palm Pixi’s keyboard is tiny but sufficient. People who are used to BlackBerry or even iPhone keyboards might be irked that the Pixi keyboard doesn’t have built-in shortcuts like holding down a key to capitalize it or pressing the space bar twice to add a period to the end of a sentence.

Like its predecessor, the Pixi has a designated Gesture Area just beneath its screen where users can swipe a fingertip for quickly navigating through screens, like swiping right-to-left to go back a screen. Unlike the Pre, the Pixi doesn’t have a silver button below its screen that immediately takes users to Card View, but I didn’t miss this button.

Though the Palm Pixi is $50 less than the Palm Pre, its downgraded performance doesn’t make that dollar savings worth it.

Write to Katherine Boehret at mossbergsolution@wsj.com

A Downsized BlackBerry Bold With Oomph

Katherine Boehret — Tue, 10 Nov 2009 23:16:08 +0000

Almost exactly one year ago, Research In Motion introduced what I then called the Buick of BlackBerrys: the BlackBerry Bold. It was bulky, heavy and seemed made for the holster-wearing set. But what it lacked in style it made up for in comfort. It had a generously sized keyboard, bright screen and even a leatherette back to accent its luxurious side. The Bold was RIM’s first BlackBerry to run on the fast 3G network, and AT&T was asking $300 for it—$100 more than the least expensive Apple iPhone at the time.

Much has changed in a year, most notably the growing number of serious competitors vying to steal customers from RIM (RIMM) and Apple (AAPL), and the surge of applications (“apps” for short) available for these super smart phones.

[ See post to watch video ]

This week, I tested RIM’s new BlackBerry Bold 9700 (na.blackberry.com), which will be available on Nov. 27 for $200 with a two-year T-Mobile contract. Like the original Bold, the Bold 9700 has a leatherette back. But that’s where the similarities end. This new version reminds me of the original Bold after a diet: smaller in every dimension—width, height, depth and weight—and, physically, it’s a lot like the newer BlackBerry Curve models. (I use the Curve 8900 every day, and after using the two together for a week I still mistook them for one another at a glance.)

RIM has long been proud of its diverse selection and the fact that it doesn’t force a “one size fits all” theory on its users. Instead, it offers BlackBerrys in all shapes and sizes, ranging from the Pearl Flip, a flip phone with a built-in BlackBerry, to the Storm 2, a touch-screen device without a physical keyboard, and several models in between.

Now, the Bold has dropped its distinguished characteristics. The Buick of BlackBerrys has become as common as the Toyota Camry. Is there nothing left for the user who likes a large, luxurious BlackBerry?

In a side-by-side comparison between this new Bold 9700, the Curve 8900 ($150 after a $100 mail-in rebate) and the Tour 9630 ($150 after Verizon’s $100 online discount), the physical differences are almost imperceptible. And these models don’t look all that different from the Curve 8520, which costs $50 with a two-year T-Mobile contract when bought at Wal-Mart (WMT).

The new Bold’s smaller size means its keyboard also is slightly smaller than its predecessor: It measures about 5.5 centimeters across rather than 5.9 centimeters. I still found it relatively comfortable to use. But this keyboard is almost exactly the same as the keyboard on the BlackBerry Tour, except the new Bold’s bottom row of keys is slightly shorter. Unlike the keyboard found on the Curve 8900 and other less-expensive Curves, the keys on the Bold 9700 are positioned side by side with no spaces between them, and horizontal rows are divided by chrome frets.

Look familiar? The BlackBerry Bold 9700 now resembles existing BlackBerrys.

While the Bold 9700 looks rather undistinguished, it has a few less-obvious attributes that give it a little oomph. For starters, it uses a trackpad for scrolling the screen. Longtime Blackberry users will remember the original scroll wheel, which was on the right side of the device. In 2006, the scroll wheel was replaced with a trackball on the front of the device. This September, that trackball was replaced by a trackpad as first seen on the Curve 8520, and its appearance on this new Bold confirms RIM’s decision to use it as the navigational tool of choice.

This trackpad is a tiny, touch-sensitive square that works by sensing a finger’s directional movements. Pressing in on the trackpad, like pressing in on the trackball, selects something on the screen. At first, I missed the satisfying physical feel of scrolling with the trackball, and the trackpad felt fast and less controllable to my thumb. But I soon got used to the trackpad and appreciated that it does away with all moving parts that could possibly get stuck—a trackball hazard for many BlackBerry users. The trackpad also establishes a flat layer beneath the screen that looks sleek and smooth in line with the four navigational buttons.

Another advantage of the Bold 9700 is its battery life. If you take off this BlackBerry’s leatherette back, a battery that measures almost the size of the device itself lies beneath. This large battery supplies the Bold 9700 with enough juice to last up to 19 days in standby mode. By comparison, the BlackBerry Tour and Curve 8900 last for up to 14 days each in standby. The new Bold’s talk time is up to six hours, slightly better than the Curve 8900’s 5½ and an hour better than the Tour’s five-hour talk time.

This thinner, lighter, smaller Bold is more comfortable to use for phone calls than the original, which could make users feel like they were holding a small piece of toast up to their ear during calls. I made several calls with no problems. Emailing on this Bold 9700 was as simple as always, and I set up four email accounts for testing.

Despite its fancy new BlackBerrys, RIM needs to overhaul the way it handles apps. The Bold 9700 comes preloaded with a prominently positioned icon for RIM’s BlackBerry App World store. But apps downloaded from here still go right into the “Downloads” folder, sending users unfamiliar with this system into a frantic search for their newly downloaded app.

And not all apps go into that folder; the Facebook app goes straight to the “Apps” folder. Why not put every new app right on the home screen and let me put them into folders if I so choose?

Once apps are downloaded, RIM neglects to notify you when all apps need to be updated. On my personal Curve 8900, I recently dug into the settings of my TwitterBerry and Facebook apps and manually checked to see if updated versions were available for each. This was the case, and I downloaded the new versions, but most people would never think to check for this kind of thing. Instead, RIM should send notifications about available updates for all apps.

The Bold 9700 runs on T-Mobile’s 3G network, which isn’t nearly as established as the 3G networks that Verizon (VZ) and AT&T (T) offer. It also can connect to Wi-Fi and allows voice calls to be made over Wi-Fi. (The BlackBerry Tour connects to Verizon’s 3G network but doesn’t have Wi-Fi—a huge downside. The Curve 8900 connects to Wi-Fi but not to 3G.)

The other attributes of the Bold 9700 are like the BlackBerry Curve 8900 and Tour: They all have cameras with flashes that are capable of capturing 3.2-megapixel photographs, bright 480×360-pixel displays, built-in GPS and slots for microSD memory cards so as to expand their memory.

If you’re considering a BlackBerry upgrade, the Bold 9700 offers 3G and Wi-Fi, a combination not offered by another BlackBerry with a full physical keyboard—other than the original Bold. But since many of the Bold 9700’s features are about the same as less-expensive BlackBerrys, it’s worth considering the Tour and Curve 8900 before you spend $200 on a device that no longer lives up to its bold name.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Easy Way to Log In Face Time

Katherine Boehret — Wed, 17 Jun 2009 00:20:02 +0000

Nowadays, new laptops usually come with built-in Webcams, including the ultra-small, inexpensive models known as netbooks. But many people don’t know what to do with these Webcams or how to use them for videoconferencing with other people. Some don’t even realize their computers have these tiny videocameras.

[ See post to watch video ]

This week, I tested a new videoconferencing-software program designed to help these people. It’s made especially for non-techies who simply want to use their Webcams to see someone while they’re talking to them. These people don’t want to conference several people into a call. And they especially don’t want to have to sign up for a confusing, intimidating videoconferencing service.

I used Logitech Vid by downloading it from www.logitech.com/vid. This program comes from Logitech Inc. and makes use of technology from SightSpeed, the videoconferencing-software company that Logitech acquired last fall. Vid works with Macs and Windows PCs that have built-in Webcams or those that use Webcams that plug into a computer’s USB port; it can even work if only one person has a Webcam so the person without one still sees video and hears audio from the other person.

Expiration Date for Some

If this was a free download for all, Logitech Vid would be a slam dunk for the consumer. But as of now, it is free only for people who use Logitech Webcams or the people they invite, and for people who are registered on SightSpeed or Dell Video Chat, Dell’s version of the SightSpeed service, regardless of their Webcam brand.

For everyone else, the software expires after 30 days, with no option to pay for continued use. This means Logitech misses out on the growing number of people whose laptops and desktops have built-in Webcams, but who don’t want to buy a Logitech camera just to use Vid (and shouldn’t have to). Logitech says it intends to add a payment plan for Vid.

I tested Vid with my parents, who recently bought a netbook for the kitchen but — before this column — didn’t quite know how to use its Webcam. I also tried it with tech-savvy friends who have video-chatted with me on programs like Skype, Apple’s iChat and Google Chat. Everyone had the same reaction: They liked Logitech Vid’s refreshingly clean interface and simple setup. My Mom appreciated Vid’s easy instructions, which are written in plain terms that anyone can understand.

Vid worked while I was video-chatting from one Mac to another; from a Mac to a Windows PC and vice versa; and from one Windows PC to another.

Invitations to Chat

I ran into trouble one night when Vid invitations that I sent to friends and family didn’t go through until after several attempts. Logitech says Vid was undergoing some behind-the-scenes server maintenance, which caused the glitches. (People who have trouble sending invitations like I did can alternatively direct friends to Logitech’s Web site to download the software.) And Vid didn’t work properly when I tried using it on my company-issued PC, which runs on a corporate network protected by firewalls. Logitech says Vid is targeted for consumer use, and not for sophisticated corporate environments.

Logitech Vid arranges photos of friends, along with their availability, in a visually pleasing carousel display.

People who are used to more advanced videoconferencing programs may find Vid unsatisfying. It doesn’t let friends instant message or share photos with one another, nor does it pull in buddy lists from outside videoconferencing programs. Vid isn’t designed to record conversations, host multiparty calls or take still photos during chats. Like other videoconferencing programs, slow Internet connections can occasionally cause video and audio to stutter.

But for simple video chats, Vid was a pleasure to use. If not for its 30-day expiration, I would definitely see myself chatting with my parents through this program on a regular basis. I used it to hold up three colors of dresses for my Mom so she could help me decide whether tea rose, azalea or peppermint was the best shade for my sister’s wedding (we’re leaning toward tea rose). My Dad and I had a face-to-face talk about my latest job news, and I saw a New Orleans friend and her dog, Boudreaux, appear on my computer screen almost as if they were in my house.

Smile for the Camera

Vid users invite others to chat by entering the other person’s email address. For invitees to accept an invitation, they must download the Vid software, which could be a deterrent for some. Those who do download the software and start their own Vid accounts (by just entering an email and password) appear to the original inviter in a carousel-like display of their contacts’ photographed faces.

These images are taken by the Webcam when someone sets up a Vid account, rather than allowing one to select his or her own photo from elsewhere on the computer. This is one example of Vid’s nod to simplicity and fewer choices. Likewise, the carousel of friends is organized in left-to-right alphabetical order showing those who are online followed by those offline. A simple status line below each person’s face identifies them as Unavailable, Available or Busy (already in a videoconference).

Clicking on a Pic

I called someone by clicking on their photo. The video-chat screen has four buttons that change its size, hide a small-image view of yourself, pause your video feed or end the conversation.

In a few instances, I heard a steady, high-pitched chirp and so did the person on the call with me. And we occasionally heard the echo of our own voices. Logitech said this sometimes happens when both users have open-air microphones and speakers turned up at the same time. Turning the speakers down usually solves the problem.

By August, all of Logitech’s standalone Webcams will come loaded with Vid software that starts up when the Webcam is plugged in. Now, the software is only downloadable from the Web.

Logitech Vid isn’t fancy, but it works well and presents its users with a satisfying experience so they can concentrate on enjoying their conversations. But it is a shame that Logitech doesn’t offer a payment plan for people who don’t use Logitech Webcams. If it did, Vid could help many people appreciate the Webcams they might never have otherwise used.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

A BlackBerry That's Easy on Your Thumbs

Katherine Boehret — Wed, 28 Jan 2009 01:04:04 +0000

People who use smart phones with physical keyboards are well aware that they don’t look as cool as someone who touches glass to type and flicks a finger to scroll through emails, Web pages and photos. But for many, physical keyboards are easier to use than touch screens, and this fact, alone, cures even the worst case of touch-screen envy.

In two weeks, Research in Motion Inc. (RIMM) and T-Mobile will make available the latest version of the BlackBerry: the Curve 8900. This device works as a basic BlackBerry and doesn’t have a sleek touch screen or completely overhauled operating system, nor is it meant to compete with the likes of Apple’s iPhone. But it has a physical keyboard and still manages to look stylish — and that’s no small feat.

[ See post to watch video ]

The Curve 8900 costs $200 after a $100 mail-in rebate and with a two-year T-Mobile contract. In the BlackBerry family, this model falls into the Goldilocks category of not too big, not too small — just right. RIM’s $300 BlackBerry Bold came out in November, but its large size and high price were turn-offs for some. The BlackBerry Pearl and Pearl Flip are tiny and portable, but use condensed keyboards with multiple letters on each key, which can hinder fast typing.

After using the new Curve for a week, I found it offers a satisfying combination of high-end features, ideal size and good looks. Best of all, its physical keyboard is a dream for thumbs. Unfortunately, its $200 price comes with very little memory — only 256 megabytes built in and a memory card that adds another 256 megabytes. To expand this memory, users must buy microSD cards.

The new Curve is lighter, thinner and not as wide compared with its predecessor. Its surface, including the keyboard, is glossy black with a striking silver frame. The device’s top edge slopes off in a smooth diagonal that cleverly disguises the Lock and Mute/Standby buttons beneath that top-edge piece of black plastic. Number keys are labeled in red so they stand out on the black keyboard and are easy to see when making phone calls. Right and left convenience keys on each side of the BlackBerry can be assigned to open your favorite functions.

The $200 Curve 8900

Unlike older BlackBerrys that all use the same USB cables and chargers, the Curve 8900 has a micro USB port, which is slightly smaller than those on older cables and won’t work with them.

Photo Opportunity

The Curve 8900 shares two features with the touch screen BlackBerry Storm: Both use the same 3.2-megapixel camera with auto focus, image stabilization, 2x digital zoom and flash; and both have the same 480×360 pixel bright screen resolution. I used the camera on my Curve 8900 to capture some photos of Pennsylvania Avenue in Washington, D.C., a few days after the inaugural parade, and friends couldn’t believe I took them using a BlackBerry. This camera can also capture video clips.

I really enjoyed using the Curve 8900’s newly designed keyboard. Its keys are flatter than those of the old Curve, which felt like typing on plastic bubbles when I switched back. The flatter design of the new Curve’s keys made them feel less resistant, and allowed my fingers to more quickly move from one key to the next. The larger Send, Menu, Escape and End keys that surround the trackball also are flatter and are on the same plane as the screen, giving the surface a smoother look.

This BlackBerry uses T-Mobile’s Quad-band EDGE, not a 3G connection like the BlackBerry Bold or Apple iPhone. For an extra $10 a month in addition to a monthly plan, users may opt for T-Mobile’s Unlimited HotSpot Calling.

Wi-Fi Detector

This feature works so that the Curve automatically detects when it’s near a pre-set Wi-Fi network and uses that network for voice calling or data instead of T-Mobile’s connection. Phone calls that are started in Wi-Fi networks will seamlessly be handed over to the T-Mobile network and the minutes won’t be docked from your data plan; calls started in the cellular network will switch over to Wi-Fi but will continue to dock minutes from your voice plan.

I made a handful of phone calls on the Curve, and the connection sounded clear on both ends. According to RIM, the battery life of the Curve 8900 beats that of the old Curve 8300 in talk time — 5.5 hours compared with four hours — but is a little weaker than the old Curve’s standby battery life, lasting just 15 days between charges, compared with 17 days. I didn’t run an exact battery test, but I noticed that I didn’t have to change my charging schedule from what I regularly do with the old Curve 8300.

I downloaded a few apps, including Facebook, Google Maps and TwitterBerry, and these worked as they do on my older Curve, though a bit faster. Compared with the iPhone’s selection, BlackBerry apps look rather primitive. RIM plans to open an app store in March that will sell apps that will work with this new Curve and other BlackBerrys. Apple (AAPL) and Google (GOOG) have already established app stores that users can access from their devices.

Too Little Memory

This is where the 8900’s relatively minuscule memory becomes a problem. It’s easy to use up the 512 megabytes of total memory by downloading apps like these and taking large-sized photos or video clips with the built-in camera. Comparatively, the $199 iPhone comes with 8 gigabytes of built-in memory. But memory cards are fairly inexpensive today; a quick search on BestBuy.com (BBY) found 2-gigabyte microSD cards for $15.

A 512-megahertz processor gives this new Curve some zip, and I had no trouble quickly surfing the Web, opening Web links embedded in emails or attached photos and Word documents. Videos, including a John Mayer music video and various YouTube clips, played without any jerky skips. Sound was emitted from a small but mighty speaker on the back of the Curve.

Some people simply won’t abandon their physical keyboards for touch screen, no matter what. For them, the BlackBerry Curve 8900 blends the comfortable size, attractive keyboard and stylish design necessary to make a winning device.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Helping Your Data Decamp to a Mac

Katherine Boehret — Wed, 10 Dec 2008 01:52:02 +0000

With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it’s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.

Apple (AAPL) has promoted this PC-to-Mac switching concept heavily over recent years — particularly with its “I’m a Mac” commercials, which bluntly compare the Windows and Mac operating systems. Windows Vista has been a source of consternation all its own, and some people have opted for the Mac rather than risking problems with a Vista PC. Apple recently reported that about 50% of the people buying Macs in the Apple stores are new to the Mac.

[ See post to watch video ]

If you buy a new Mac from the Apple store, staffers there (”Geniuses,” as they call themselves) will transfer your files over to the new machine free. This process takes place in the store, though Apple says it generally isn’t a “while you wait” task. If you buy a Mac elsewhere, such as online or at Best Buy (BBY), Apple stores charge $50 for this transfer.

But some people aren’t comfortable with the idea of handing a computer filled with their personal files over to a stranger. If this is the case for you, some other viable options include copying your old PC’s data onto a portable hard drive or onto discs that are compatible with the new computer. If several home computers are networked, files can be transferred onto a drive accessible by all the machines.

This week, I tried yet another method, copying data from a Windows machine over to a new MacBook using a special transfer cable from Belkin International Inc. The aptly named Switch-to-Mac Cable plugs into USB ports on two computers. It came out a month ago and is available for $50 at places like Best Buy and Apple stores. Like other transferring methods, it moves only files and not programs or applications, such as Microsoft Word (MSFT). (Windows applications can run on a Mac using programs like Boot Camp, Fusion or Parallels.)

The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac.

I tested the Belkin Switch-to-Mac Cable by transferring data to a new Apple MacBook from my two-year-old Lenovo ThinkPad X60, which runs Vista. (Most people will transfer from an older PC that doesn’t run Vista.)

After installing the software included and connecting the transfer cable to both the Mac and Windows PC, short, on-screen prompts walked me through the steps for copying data from one computer to the other. On one instructional screen, I checked boxes to indicate what I wanted to transfer, including documents, pictures, music, videos, Internet Explorer bookmarks, desktop wallpaper and desktop files. Here, I could also opt to transfer a custom folder as well as personal information from Outlook like email, contacts and calendar.

I liked Belkin’s simple approach, including unintimidating software and a straightforward cable with a glowing, white indicator. But the files didn’t all properly transfer from my Windows laptop to my Mac. Most notably, the software prompted me to move files on my desktop, but the cable moved only five of the 23 selected files stored there.

Also, I use Mozilla’s Firefox as my default browser, but Belkin doesn’t move Firefox bookmarks to the Mac. Still, my Internet Explorer bookmarks moved over into Safari, Apple’s browser. Belkin explained that it left out Firefox transfers, instead focusing on programs like Safari that come installed on Macs. Even without a cable, Firefox itself will export bookmarks to be moved to the Mac in just a few simple steps.

I had no problems transferring everything else, and things like photos and music moved to the Mac appeared there in logical places. For example, photos stored in the “My Pictures” folder on my Windows PC automatically moved over to iPhoto on the Mac and retained their original folder labels in iPhoto.

In most cases, newly transferred files were clearly labeled on the Mac in folders marked “Windows PC.” After my initial transfer, I used the cable for additional transfers, and the data moved in those follow-ups were labeled “Windows PC-2″ and so on. When my email, contacts and calendar transferred from my Windows Live Mail desktop client, I wasn’t sure where this data had moved within Apple Mail because I didn’t see a “Windows PC” folder. A Belkin representative explained that files transferred to Apple Mail are stored in an “Import” folder.

If your transfer doesn’t work perfectly the first time, try moving stray files into a folder that transferred successfully in a previous attempt. I did this with some of my desktop files when they didn’t move over and it worked, albeit with an extra step.

Over the phone, I walked through numerous troubleshooting scenarios with Belkin to figure out why my desktop files didn’t transfer over to the new Mac, but nothing helped. Belkin said it hadn’t seen my desktop transfer problem in its tests.

I was frustrated to find that Belkin doesn’t offer much in the way of detailed instructions for users, such as a FAQs Web site or troubleshooting steps for common hiccups. Its simplicity is an asset, but when performing an important task like transferring data, I’d rather have the option of knowing more than less. Belkin says it plans to add more help for users in the future.

As its name indicates, the Belkin Switch-to-Mac Cable isn’t designed to transfer data from one Mac to another, nor from one Windows PC to another. Nor will it transfer data from a Mac to a Windows PC. Additionally, all hidden directories and system directories are ignored, as are all files with the following extensions: .exe, .com, .dll, .scr, .ini, .db, .lnk.

Not tested was a competing product from Detto Technologies, the $50 Move2Mac, which comes in two versions: One enables transfers from older PCs without USB ports, the other enables transfers from PCs with USB ports that are running Windows 98, Millennium, 2000 or XP — but not Vista, which the Belkin enables.

If you’re moving away from a Windows PC, Belkin’s Switch-to-Mac Cable is one tool that can make this transition easier.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

BlackBerry Bold Is Big, Bulky And Beautiful

Katherine Boehret — Wed, 05 Nov 2008 02:18:03 +0000

Change is a familiar concept in the mobile-phone industry. Most recently, Apple and Google introduced mobile devices with two vital innovations: They run on fast 3G networks and use touch screens. Yesterday Research In Motion (RIMM), maker of the BlackBerry, brought out a device that goes halfway: the BlackBerry Bold, which runs on AT&T’s 3G network, but doesn’t have a touch screen.

The $300 (with two-year contract) Bold doesn’t pose as RIM’s real iPhone competitor; that distinction will fall to the touch-screen BlackBerry Storm due out later this month. Instead, the Bold serves as an upgraded version of the company’s BlackBerry 8800 series devices. These models are popular with corporations because they focus most on functionality over style. As a result, they tend to be a bit on the large side — especially compared with the BlackBerry Curve or BlackBerry Pearl.

[ See post to watch video ]

I’ve been using the Bold for the past couple of weeks, both in New York City and in Washington, D.C., and had almost no trouble doing email and Web browsing with its 3G network connection and Wi-Fi capability. I admit that I didn’t use it much as a phone, mostly because its bulky size made it awkward to hold to my ear while chatting.

On the plus side, the BlackBerry Bold has a bright, beautiful screen and one of the most comfortable keyboards I’ve used on a mobile device. Behind the scenes, it has a speedy processor that handles email, Web browsing and video playback with ease. The Bold’s 2.66-inch screen is the largest yet on a BlackBerry.

But the Bold reminded me of my grandparents’ new Buick: handsomely polished and luxuriously comfortable, with plenty of extra bells and whistles. As much as I like the plush feel of this ride, it can feel as big as a boat when I need to park or navigate narrow city streets. Likewise, the Bold’s large size affords mobile extravagances like a keyboard I could use without looking down and a leatherette-covered back panel. But when tossed in a bag or even held in my hand, the BlackBerry Bold simply feels too heavy and too big.

Blackberry Bold

Short Memory

Furthermore, this device’s $300 price is steep considering it comes with only one gigabyte of memory, and a memory-card slot for expanding that should you choose to do so. By comparison, Apple’s (AAPL) smallest $199 iPhone comes with eight gigabytes of memory.

The Bold’s battery lasted for me just over a day after being fully charged. RIM says a full charge will last for four and a half hours of talk time and about 13.5 days of standby. The BlackBerry 8820, by comparison, lasts a bit longer: five hours of talk time and 22 days of standby.

But the Bold’s brighter screen and faster network allow it to do things that were slow and stuttering in previous models, such as quickly loading and watching YouTube clips on the device’s browser.

Icons on the Bold’s main menu look like pale white versions of the colorful, cartoon-like icons found on previous BlackBerrys; perhaps these more-staid icons were added to make the device look more sophisticated. The Bold’s edges are distinguished with silver chrome, and buttons abound on all sides: a volume rocker on the right edge, customizable convenience keys on the right and left sides, a microSD card slot on the left, a mute button on the top edge and a one-touch button on the bottom that releases the entire back panel.

The Bold’s leatherette-covered back panel gave the device a richer feel — a far cry from the flimsy plastic back on my BlackBerry Curve that falls off if I drop it. This black leatherette back can be swapped out for other colors like blue, red, slate and brown, which can be bought at ShopBlackBerry.com.

This BlackBerry’s Web browser uses an on-screen magnifying-glass icon to remind users that they can zoom in to more easily read Web pages. Google’s G1 device uses a similar magnifying glass. The Bold’s Menu button (to the left of the trackball) offers a helpful way to browse using the Go To command. This command opens a screen with a blank address bar; a search box that can be set to use Google (GOOG), Wikipedia or Dictionary.com; and a list of bookmarks and recent history.

Roomy Keyboard

Emailing on the BlackBerry Bold was a breeze. I grew so fond of its keyboard design — made with flat, roomy keys and silver “frets,” or dividing lines, that separate each row — that I found myself touch typing without looking down after only three days of use.

RIM says that each key has a subtle high point on it that makes typing more comfortable, and I agreed, rarely typing an incorrect keystroke. Attachments opened in a blink, and DataViz Inc.’s Word To Go, Sheet To Go and Slideshow To Go make it simple to open and edit Microsoft Word, Excel and PowerPoint documents.

As the presidential election approached, friends often emailed links to videos or Web sites with information about the latest news. On my BlackBerry Curve, I rarely even bother trying to open these links because that device’s EDGE connection is so slow. But the Bold opened Web addresses and videos with no problem, whether I was on AT&T’s 3G network or Wi-Fi in my home or office.

A pre-installed AT&T (T) application called CV, which stands for Cellular Video, holds a selection of clips from sources like CNN, ESPN and ABC as well as full episodes of TV shows (I watched a good portion of “30 Rock”). Categories at the bottom of the CV menu screen combine videos into groups like Most Watched, Entertainment and HBO Mobile, which costs $5 a month extra.

Driving Directions

While you’re driving, AT&T Navigator, by TeleNav, makes use of the Bold’s big, bright screen by flashing clear turn-by-turn directions on the device as you go.

I found the BlackBerry Bold to be a huge asset for on-the-go productivity, and some users won’t mind this mobile device’s large build and higher price because of its luxuriously comfortable features.

If you’re thinking of upgrading your BlackBerry to get a faster experience, and don’t want to wait to try the BlackBerry Storm’s touch screen later this month, the Bold is definitely worth a look.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Log On, Listen, Blog, Discuss

Katherine Boehret — Wed, 12 Dec 2007 00:01:00 +0000

When you hear a catchy new song, it’s hard not to tell your friends about it. The opposite is also true: it’s nearly impossible to discuss a song when you haven’t heard it first. Yet there are plenty of blogs and Web sites where music is discussed under the assumption that other bloggers know how a song, album or artist sounds.

This week, I dived into the music blogging world of MOG.com, a Web site where enthusiasts can read, blog and network with one another. Starting today, this site will integrate with Rhapsody, the subscription-based music service, so that MOG users, or MOGGERS, can simultaneously blog about and listen to millions of songs that fuel their online discussions.

Rhapsody is now integrated into MOG’s site for music aficionados.

MOG Inc. prides itself on working as a destination for people who hope to discuss music tastes and opinions, like TripAdvisor.com works for travelers. MOG’s first public beta, or test version, came out about a year and a half ago.

Its use of a subscription model comes at a time when CD profits are lagging and larger social-networking sites are negotiating with record labels to incorporate music streaming. Plenty of people still prefer purchasing music a la Apple Inc.’s iTunes Store, where there aren’t restrictions due to streaming or subscriptions.

Along with built-in Rhapsody, this newly enhanced version of MOG includes other improvements, such as a better search engine and a speedy tool that generates personal profiles for each MOG user according to his or her musical tastes.

I was granted early access to MOG’s revamped site and was most impressed by its fast search tool, which works just like the Spotlight search in Apple’s operating system. Results are narrowed with each typed letter and returned in neatly divided categories. Best of all, music results came back as fast as if they were on my hard drive instead of various MOG pages and Rhapsody’s database.

MOG also does a good job of marrying its contents with Rhapsody in a way that isn’t overly obvious; tiny Play icons beside song titles can be selected to start hearing a tune through the Rhapsody player, which hums along in the background, and similar icons add songs to playlists in one step.

But for a site that prides itself on appealing to music enthusiasts, I found certain genres much more represented than others. The rock music category, for example, had plenty of related posts and coinciding Rhapsody music, but the classical music section was almost nonexistent and country tunes were poorly represented. I typed “Bach” into the search box, expecting to be flooded with results, but saw no music and only one post by a MOG user about why she thought Bach was a great composer. The company says it will fix this in the next couple of months.

Unlimited Rhapsody access costs $13 monthly and is offered free for the first 14 days. But, like all subscription models, it blocks access to music if you don’t pay this monthly fee. MOGGERS who don’t want to pay or don’t plan on using Rhapsody as much can choose from two free options: one that allows users to listen to 25 songs a month and another that only allows free 30-second clips of song.

MOGGERS can upload their own MP3s within blog posts on the site. But linking to Rhapsody songs was easier and faster.

I got started by clicking a giant “Magic Button” icon on the MOG site. This installed MOG-O-MATIC, a tool that automatically searched my computer’s hard drive for all of my music files, then indexed them and created a profile of my music taste on a personalized My MOG page. This tool was also available in the first version of MOG but is 10 times as fast now, indexing 10,000 songs an hour compared with 1,000 songs previously.

I liked that MOG-O-MATIC did some page-creation work for me, making a list of the songs I listened to most recently — regardless of what program I used to listen to the song (iTunes, Windows Media Player or Rhapsody). Another list that was automatically generated from my music showed which artist was best represented in my collection. If you don’t want the world to know about your Barry Manilow obsession, this list can be altered to fudge the truth.

Because MOG-O-MATIC scans your entire music collection, it knows what music you like. A Recommendations page shows you what other MOGGERS with similar tastes are listening to, helping you discover new tunes. I found these suggestions to be pretty accurate, and even discovered a great song on another MOGGER’s recommended playlist called “Summer Teeth” by Wilco. I checked out the page belonging to the MOGGER who created this playlist, and found other tunes that were in line with my musical taste.

Using Rhapsody, I played entire Web pages of recommended songs with one click. Likewise, entire music collections belonging to other people can be played the same way, as long as you have the right Rhapsody account to play that many songs.

I wrote a blog post on MOG about the newest album from “Fountains of Wayne,” and it automatically included a Play button icon, enabling the song I wrote about to play along with my post. This auto-linking is done with fill-in-the-blank boxes that tag each post with music.

MOG isn’t trying to be a social-networking site that enables all things. Instead, it focuses on one thing, music, and successfully improves the way people discuss, share and discover music online.

Email mossbergsolution@wsj.com.

No Excuses: a Wire-Free Way to Upload Photos

Katherine Boehret — Wed, 21 Nov 2007 00:01:00 +0000

No matter how perfectly shot or emotionally meaningful your digital photos may be, if they aren’t uploaded to your computer or to a Web site, no one else will ever see them as they languish in your camera. This problem has plagued the digital-photo industry for years, though the cameras themselves have improved.

Most users know how to upload photos, but don’t want to hassle with USB cords and slow upload speeds when transferring images onto a computer or photo-sharing site. Camera docks and memory-card readers built into PCs have attempted to alleviate these transferring problems, but these so-called shortcuts still require a certain amount of dedication to the process.

In the past couple of years, a handful of companies have gone a step farther by introducing Wi-Fi enabled digital cameras, notably Nikon Inc. and Eastman Kodak Co. But this capability works only in certain cameras and even then requires users to walk through a number of steps to send the photos through a service created by the company instead of sending them to a computer or Web site.

Little Effort Needed

This week, I tested a refreshingly simple gadget that solves this problem and does what most technology products don’t: It works in existing devices and requires next to no effort. The $100 Eye-Fi Card by Eye-Fi Inc. (www.eye.fi) is a two-gigabyte SecureDigital memory card with a built-in wireless chip. It slips into any camera with an SD-card slot, and whenever the camera is turned on, looks for a familiar Wi-Fi network and uploads your photos to your Mac or PC and one of 17 photo-sharing sites. After a quick, one-time setup, the user does nothing more than turning on the digital camera.

I thought this thing was too good to be true and set out to find its flaws. But after using it with two digital cameras (one brand new and the other over three years old), three different computers (each with different operating systems) and five photo-sharing sites, I’m convinced that the Eye-Fi is a terrific little tool. It works quickly and is a no-brainer to get going. The only people who won’t like it are those who enjoy razzing their lazy friends for forgetting to share digital photos.

Minor Inconveniences

The Eye-Fi’s flaws are minor enough to dismiss. For one thing, it doesn’t work on Wi-Fi networks that use log-in pages like those in Starbucks; instead, it’s meant to work on home networks or other “open” networks. Secondly, there’s no way to know when Eye-Fi finishes transferring photos unless you check your computer. Finally, your digital camera must stay on for the duration of the wireless transfer, which slightly taxes battery power, and slower networks and/or transferring numerous higher-resolution photos will require a bit more juice. Likewise, Eye-Fi looks for Wi-Fi networks whenever the camera is on, though the company says this only uses a minimal amount of the camera’s battery power.

The Eye-Fi Card comes in a small, colorful box that reminded me of a pop-up book: Pull one side and a quick-start guide appears on the right while the left swings out a piece holding the Eye-Fi card reader and SD card. This reader is only needed for the initial setup on each computer, which only took a few minutes per system.

I tried my Eye-Fi first on a Windows XP machine, plugging the card reader and card into a USB port. The software setup walks users through clear, quick steps like testing the computer’s firewall to be sure it can work through it and asking which folder should be designated to receive wirelessly transferred images. Here, I also typed in my account information for sharing images on Kodak Gallery; later I added Shutterfly, Snapfish, Picasa and Flickr. Other online destinations included blogs like Vox and TypePad, along with social-networking giant Facebook. The last step instructed me to insert the Eye-Fi SD card into my camera to snap the first test photo of myself, making sure it was working properly.

Managing Your Photos

Transferred photos are all reflected in the Eye-Fi Manager, a Web-based, password-protected site that tells which images were uploaded to photo-sharing sites and the computer. Users can opt to only upload from the Eye-Fi to one or the other or both, but only one photo-sharing site and one Mac or PC can be selected at a time. Account information for any of the 17 sharing sites can be saved within Eye-Fi, making it a cinch to switch where you want to send photos.

Around the office, within my registered Wi-Fi network, I took photos that showed up seconds later on my computer screen. At home, I entered my password-protected network’s information one time and watched as captured photos transferred wirelessly from my camera to either my Mac or Windows Vista laptop.

Quick Transfers

On average, it took about 40 seconds to upload each image to a Web site and about 40 seconds more after that for a photo to transfer onto my hard drive. I got home from a friend’s cocktail party and set my camera on a table with its power on. Ten minutes later, I turned on my computer to check the transfer and 12 photos from the party were uploaded to my Kodak Gallery account and my iMac’s hard drive.

Images upload in JPEG formats using their original, full resolutions. Some sharing sites change the formats for photos, but this varies between sites and isn’t related to Eye-Fi.

Eye-Fi won’t do absolutely everything for you, so for certain photo-sharing sites, you’ll still need to log on to send out emails for sharing albums with friends. But double clicking on any of the images in the Eye-Fi Manager takes you directly to wherever that image lives — whether on Picasa, Flickr, or your own hard drive.

I swapped the Eye-Fi SD card from one camera, an older Konica-Minolta Dimage X50 that still works well, to a new Kodak EasyShare V1253, which ironically has built-in photo emailing capability that isn’t nearly as easy to use as Eye-Fi. The Eye-Fi didn’t miss a beat and operated the same way in both cameras.

The Eye-Fi Card is as simple as it sounds and works with most cameras that use SD cards (for a complete list of compatible cameras, see http://support.eye.fi/compatibility/). If someone you know is constantly taking pictures that are never seen again by anyone else and they use a Wi-Fi network, Eye-Fi will serve as a carefree solution that takes the aggravation out of transferring photos to share with others.

Edited By Walter S. Mossberg

Email mossbergsolution@wsj.com

From the PC to the TV

Katherine Boehret — Wed, 24 Oct 2007 00:01:00 +0000

With video content making up a huge chunk of the online world nowadays, wouldn’t it make sense to have a one-step way to transfer videos from a PC to a TV, just as easily as moving files from one computer to another?

SanDisk’s Sansa TakeTV plugs into a PC to load videos, then into your TV to watch the videos.

Imagine a special device that not only plugged into your PC so you could drag and drop video files onto it, but also then hooked up to your TV to play back those videos. Rather than watching TV shows or movies on your laptop, you’d be doing so while comfortably relaxing on the couch, no high-tech networking required.

SanDisk Corp.’s Sansa TakeTV (www.take.tv) attempts to do just that, but is more complicated than it should be. This device, essentially a 4½-inch USB thumb drive with attachable accessories, costs $100 or $150 for four or eight gigabytes, respectively. By itself, it moves videos from a Mac or Windows PC to a TV, but only certain types of files are transferable.

Since TakeTV won’t work with videos downloaded from other online services, such as Apple Inc.’s iTunes Store, SanDisk created its own service, called Fanfare (www.fanfare.com), to work with TakeTV. Users plug TakeTV into a PC, download a movie or TV episode from Fanfare, unplug the device and attach it to a TV to watch the videos. Fanfare is still in its beta, or testing, stage and doesn’t currently offer much content. Its big-name networks include Showtime and CBS, but only certain episodes of some shows, like “Dexter,” “Survivor” and “CSI Miami,” are available.

SanDisk’s TakeTV and Fanfare are just getting started, and because of that have plenty of restrictions. On the upside, Fanfare is a visually attractive program — a real change for a company best known for selling flash storage. And the quality of the video playback was impressive. But for now, this device-and-service combination is frustratingly green.

Fanfare works only on Windows right now, and downloaded videos can’t be played back on the PC. Because of its current beta status, fees for movies and episodes of TV shows are being waived for a limited time. Content providers will eventually charge $1.99 per episode or nothing if they choose to use an ad-supported model.

SanDisk plans to keep improving Fanfare’s content, now limited to a total of 90 episodes from shows on six networks. But playing videos on a TV can be frustrating, lacking simple features like a visible progress bar when you’re rewinding or fast-forwarding. And if you need to stop a video halfway through watching it and happen to power off the TakeTV, your place is lost.

TakeTV gets points for its clever design. Its USB part tucks into a sleek holder that disguises the whole thing as a slender rectangle for porting around. On its own, the holder operates as a remote for controlling TakeTV when it’s connected to your TV. A separate television connector plugs into the TV using red, yellow, and white composite cables or just an S-video cable. This TV connector must also plug into a power outlet.

Not everyone will like the way TakeTV looks hooked up to a television, as its connector uses long, unsightly composite cables.

I started off slow, first just dragging and dropping video files from my computer into TakeTV. At first, I accidentally moved MP4 files, which aren’t compatible with TakeTV. Some types of video files that would transfer: DivX, XviD and MPEG-4 (AVI, MPG and MPEG files fall under this last category). Here’s the problem: Most people don’t know what format their videos are in, so finding the correct formats could be a real hassle.

One file I transferred was a short video of a trip to California. Its footage looked startlingly crisp and clear when played back on a standard definition television. SanDisk says videos will play in DVD quality, and I thought this was an accurate assessment.

Using the Fanfare service was rather straightforward. Upon plugging your TakeTV in for the first time, you’ll be prompted to download the Fanfare client, and to use the client you’ll need to register, creating a user name and password.

The Fanfare program is colorful and animated. It shows the available networks (CBS, Showtime, Smithsonian, The Weather Channel, Jaman and TV Guide) in a vertical list. Network names and titles of show episodes glow as you move your mouse over them; still shots from each movie or show illustrate just what you’ll be getting, including previews of certain videos.

With my TakeTV plugged into a PC at work, I selected a plus icon to download the pilot episode of Showtime’s twisted series, “Dexter.” This 53-minute episode took 30 minutes to download. I downloaded a 17-minute film called “Countdown,” which took just short of 20 minutes to download. But I couldn’t watch these videos until I was in front of my TV at home due to Fanfare’s no-PC-playback policy.

Once TakeTV was plugged into my TV, I chose videos from a list; a pre-created folder called “Fanfare Downloads” automatically holds everything you download from the service.

I was using the $100 four-gigabyte TakeTV, which SanDisk estimates will hold about five hours of video; the $150 eight-gigabyte should hold up to 10 hours. A useful illustration of my device’s capacity showed in Fanfare to indicate how much space was taken (mine was 46% full when I wrote this).

SanDisk knows it has a lot of improving to do, especially if it wants to challenge successful services like Apple’s iTunes. As is, TakeTV has the right idea, but forces users to jump through too many hoops. It plans to make Fanfare usable on Macs sometime in the future, and hopes to enable video playback on PCs before the end of the year. For now, it’s best to hold off on getting excited about this device or its service.

-Edited By Walter S. Mossberg

Email mossbergsolution@wsj.com

Downloadable Movies in a Box: Where's the Magic?

Katherine Boehret — Wed, 10 Oct 2007 00:01:00 +0000

With help from the Web and a little extra cash, almost everything becomes more convenient. Groceries are delivered directly to homes using services like Peapod, rental cars are available in easier-to-reach locations using Zipcar and movie tickets are bought in advance through Fandango.

But how much is too much when it comes to shelling out a little more for convenience, and are you really getting what you pay for? This week, I tested what could be thought of as the ultimate convenience: a box that plugs into your television and Internet connection, letting you download movies whenever you want to watch them. The box costs $399 and doesn’t include the price of movies, which must be rented or purchased for fees as high as $4 or $20 each, respectively.

This box, called Vudu, comes from a Silicon Valley company of the same name (www.vudu.com). Vudu’s biggest strengths are its easy setup, good picture quality and simple user interface, easily navigated using a scroll-wheel remote control.

Vudu costs $399 plus prices to rent or own each movie title.

If the director yelled “Cut!” right here, Vudu would be a box-office smash. But actually using this device is just one problem after another. For starters, though Vudu says it has relationships with the major Hollywood studios, many of the 5,000 titles it offers don’t seem to be popular by mainstream standards. Lots of them are old or obscure. For instance, you won’t find any of the “Pirates of the Caribbean” movies, but how about a 1984 sci-fi/fantasy movie called “The Ice Pirates,” instead?

If you do find a movie that you’d like to watch, you must have a bandwidth speed of at least two megabits per second to download it instantly; millions of broadband homes have slower connections than that. Vudu offers to measure your bandwidth on its home page before you buy it. I tested Vudu for a week on a typical home-type DSL line, and my connection only clocks about 1.5 Mbps, so it took me about 45 minutes to download each movie.

While Vudu’s $399 price tag might take some getting used to, its fees for buying or renting each movie could be harder to swallow after a month’s worth of use: as much as $80 if you bought one top-tier movie a week. Worse, you have to pay in advance. Rather than charging your credit card on a pay-as-you-go basis, Vudu customers must choose a $20, $50 or $100 amount at setup from which movie fees are deducted. When your account hits $0, the amount selected at setup is charged and the debit process begins again.

On top of all this, Vudu relies on a peer-to-peer network system for faster downloading. So, essentially, this company is using your bandwidth to help it save money it would have otherwise spent on its own servers and bandwidth.

I set up Vudu in a snap, plugging it into three things: a wall outlet, the back of a high-definition Sony Bravia television and an Ethernet cord. Wireless connections won’t work with Vudu without a special “bridge” or a power-line adapter. Once Vudu turned on, a friendly voice guided me through setting it up, and I got started in minutes.

Vudu’s home screen is broken down into five menus: Find Movies, New Releases, My Movies, My Wish List and Info & Settings. I used the tiny remote, which fits perfectly in a hand, and rolled through menus using its scroll wheel. This wheel can be pressed down to select something, saving me from glancing down at the buttons. Also, Vudu uses an RF (radio frequency) antenna so you don’t have to point the remote at it.

In Find Movies, I looked through 18 genres, including biography, romance, family and historical. A sorting feature can filter movies by release date, MPAA rating, critics’ rating, studio, availability to rent and availability to own. An on-screen alphabet can be used to type in names of actors, directors or movie titles; the scroll wheel speeds up this process.

Parental controls, which are only accessible with a special code, can be set to block a child from buying or renting movies with certain ratings.

Vudu likes to think of itself as the instant-gratification alternative to running to the video store. But not many people I know still go to Blockbuster for a DVD; instead, they use mail-delivery services like Netflix. Compared with the 85,000 titles offered by Netflix, the selection at Vudu is pretty slim. A more similar comparison might be Amazon’s Unbox for TiVo, which has slightly less than 5,000 movies.

Though I couldn’t find numerous titles, I did discover plenty of movies I’d never heard of. A search for last year’s “Casino Royale” returned Robert DeNiro’s “Casino” from 1995, as well as two Asian films, “Casino Tycoon” and “Casino Tycoon II.” Since I never saw Helen Mirren’s “The Queen,” I tried to find her Oscar-winning performance on Vudu. But the closest I came to royalty were “Barbarella: Queen of the Galaxy,” an alternative name for the cheesy 1968 Jane Fonda sci-fi flick, and “Prom Queen,” which fell under the Gay and Lesbian category. I tried to laugh this off by watching Steve Carell’s “Evan Almighty.” But typing “E-V-A…” into a title search only returned “Deliver Us From Eva,” an R-rated 2003 comedy starring LL Cool J.

I searched and found the same three titles on Netflix, though Amazon Unbox only had “Evan Almighty.”

I downloaded two romantic comedies: “Music and Lyrics,” starring Hugh Grant, a $4 rental, and a Diane Keaton movie called “Because I Said So,” which I bought for $20. I also rented “Zodiac,” a suspense movie starring Jake Gyllenhaal, for $4. Movies that you own never expire, but rented flicks must be watched within 30 days and expire 24 hours after you start watching.

In the case of each movie, the original estimates for time to download were daunting; two started out by estimating “Available in a few hours” and one movie’s estimate read “Available in a few days.” But all three finished downloading in about 45 to 50 minutes. Only one movie can download at a time.

While watching movies, the remote’s scroll wheel can be used to fast forward or rewind scenes. Scrolling faster moves you farther ahead or back (the fastest jump moves you 30 minutes); the slowest scroll moves you ahead or back five seconds.

Vudu might cast a spell on users who don’t mind its poor selection and high-bandwidth requirement to deliver instant downloads. But for me, the convenience of Vudu is no convenience at all. As is, its lackluster selection, high prices and slow downloads make it more of a letdown than anything else.

Edited by Walter S. Mossberg

Email mossbergsolution@wsj.com