The Mossberg Solution » iPhone

Palm Pixi Needs a Dusting of Speed

Katherine Boehret — Wed, 18 Nov 2009 00:52:55 +0000

Since the debut of the Palm Pre in June, Palm has talked about the value of the device’s webOS operating system, which offers fast responsiveness, multitasking, universal search and smart synchronization. These features are accessed using delightful multitouch gestures like swiping with a fingertip. So it makes perfect sense that Palm would want to expand its family of products running this great mobile operating system.

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This week, Palm (PALM) introduced a second device with webOS: the Palm Pixi (palm.com/pixi). This is a stripped-down version of the Pre and it costs $100 (after a $50 instant rebate and a $100 mail-in rebate and with a two-year service contract) compared with the $150 Pre. Walmart.com is currently selling the Pixi for even less—$50 (http://3.ly/oSE). Both the Pixi and the Pre run on Sprint’s (S) network.

I’ve been testing the Pixi and I’ve found that the physical differences from the Pre are acceptable variations that most people won’t mind and may not even detect. These include a smaller, lower-resolution screen, a two-megapixel camera rather than the Pre’s three-megapixel camera and stationary keyboard instead of one that slides out. The Pixi isn’t as pebble-shaped as the Pre, but its back cover is rounded to fit comfortably in a hand. And like the Pre, it has an eight-gigabyte storage capacity and it’s thin and light enough to forget in a jeans pocket or to comfortably hold up to your ear during phone calls.

The Pixi’s internal changes are much tougher to accept. It lacks Wi-Fi capability and so must rely solely on Sprint’s 3G network for its connection, which I found to be frustratingly slow at times. This littler phone also runs on a weaker processor than the Pre, a decision that Palm says helped cut costs and make the Pixi small. But this processor’s speed is slow enough to notice immediately and it robs webOS of its lightning-fast speed. The Pixi’s progress indicator—a spinning, white circle—appeared on my screen too often.

The $100 Palm Pixi is like a mini version of the Pre. A $70 Touchstone accessory (right) magnetically holds the Pixi as it charges.

Like its super-smartphone competitors, including Apple’s (AAPL) iPhone, Research in Motion’s (RIMM) newer BlackBerrys and Google’s (GOOG) Android phones, the Palm Pixi taps into a virtual store from which users can download apps for the device. But Palm’s App Catalog currently holds fewer than 400 apps and roughly 80 of those aren’t yet configured for the Pixi. This means that people who buy the $100 Pixi can choose from just around 300 apps for download, compared with the 100,000 apps available for Apple’s $100 iPhone 3G.

Some apps come preloaded on the Pixi, like Facebook and NFL Mobile Live. I downloaded others, including Pandora radio, Tweed for Twitter and a game called Word Whirl Lite. I logged into my Pandora account and played songs from one of my personalized radio stations while reading through email. A tiny “P” icon at the bottom of the Pixi’s screen notified me that Pandora was running. Other notifiers, like new emails or instant messages, appear at the bottom as well.

If you aren’t familiar with webOS, it’s easy to learn. Functions are designed to be more people-centric rather than program-centric. For example, I can look at a name in Contacts and see how I’m linked to that person—like through Facebook or Google Talk. If I want to start an instant-messaging conversation with that person, I can do so right there rather than opening AIM or Google Talk first to find a person’s name and then initiate conversation. I logged onto the Pixi with a Google account and the device was smart enough to also synchronize data from my Google Talk, Google Calendar and Gmail contacts.

The Card View, a display of all the programs that are simultaneously running at any given time, can be exposed with a simple, upward finger swipe starting below the screen. To close a program, simply touch it with a finger and toss it upward, as if throwing it away. This is one of the most satisfying gestures in webOS. And it’s a good thing, too, because Pixi users will need to use it more often than they did with the Pre. Palm suggests running only seven programs at once for the best performance, rather than the 10 you can leave opened on the Pre.

But my Pixi stuttered with just five programs—sometimes fewer—opened. Simple tasks like opening an email or searching for an app in the App Catalog were painfully slow. I received an email containing one digital photo, and the process of opening just the email—not even the photo—took about 10 seconds. When I finally opened the email and its photo, I saved it to my Pixi and tapped on a menu option to upload it to Facebook. But five minutes later, the spinning progress indicator was still on my Pixi’s screen and I gave up. I tried again and the same thing happened. Finally, on the third try, my photo posted to Facebook.

As was the case for the Palm Pre, the Pixi can be charged by plugging into a normal AC adaptor or by resting it on the Touchstone, a $70 accessory that, with the help of a special back cover that snaps onto the Pixi, magnetically holds this device as it charges. A handful of stylish “Artist Series” back covers will sell on Palm.com for $50 each and will ship in early December.

The Pixi’s 2.6-inch screen has a 320×400 resolution, which is a step down from the Pre’s 3.1-inch, 320×480-resolution screen. Palm estimates the Pixi’s battery lasts for five hours of talk time, the same as the Pre, but for 350 hours of standby time—or 50 more hours than the Pre.

The Palm Pixi’s keyboard is tiny but sufficient. People who are used to BlackBerry or even iPhone keyboards might be irked that the Pixi keyboard doesn’t have built-in shortcuts like holding down a key to capitalize it or pressing the space bar twice to add a period to the end of a sentence.

Like its predecessor, the Pixi has a designated Gesture Area just beneath its screen where users can swipe a fingertip for quickly navigating through screens, like swiping right-to-left to go back a screen. Unlike the Pre, the Pixi doesn’t have a silver button below its screen that immediately takes users to Card View, but I didn’t miss this button.

Though the Palm Pixi is $50 less than the Palm Pre, its downgraded performance doesn’t make that dollar savings worth it.

Write to Katherine Boehret at mossbergsolution@wsj.com

A Downsized BlackBerry Bold With Oomph

Katherine Boehret — Tue, 10 Nov 2009 23:16:08 +0000

Almost exactly one year ago, Research In Motion introduced what I then called the Buick of BlackBerrys: the BlackBerry Bold. It was bulky, heavy and seemed made for the holster-wearing set. But what it lacked in style it made up for in comfort. It had a generously sized keyboard, bright screen and even a leatherette back to accent its luxurious side. The Bold was RIM’s first BlackBerry to run on the fast 3G network, and AT&T was asking $300 for it—$100 more than the least expensive Apple iPhone at the time.

Much has changed in a year, most notably the growing number of serious competitors vying to steal customers from RIM (RIMM) and Apple (AAPL), and the surge of applications (“apps” for short) available for these super smart phones.

[ See post to watch video ]

This week, I tested RIM’s new BlackBerry Bold 9700 (na.blackberry.com), which will be available on Nov. 27 for $200 with a two-year T-Mobile contract. Like the original Bold, the Bold 9700 has a leatherette back. But that’s where the similarities end. This new version reminds me of the original Bold after a diet: smaller in every dimension—width, height, depth and weight—and, physically, it’s a lot like the newer BlackBerry Curve models. (I use the Curve 8900 every day, and after using the two together for a week I still mistook them for one another at a glance.)

RIM has long been proud of its diverse selection and the fact that it doesn’t force a “one size fits all” theory on its users. Instead, it offers BlackBerrys in all shapes and sizes, ranging from the Pearl Flip, a flip phone with a built-in BlackBerry, to the Storm 2, a touch-screen device without a physical keyboard, and several models in between.

Now, the Bold has dropped its distinguished characteristics. The Buick of BlackBerrys has become as common as the Toyota Camry. Is there nothing left for the user who likes a large, luxurious BlackBerry?

In a side-by-side comparison between this new Bold 9700, the Curve 8900 ($150 after a $100 mail-in rebate) and the Tour 9630 ($150 after Verizon’s $100 online discount), the physical differences are almost imperceptible. And these models don’t look all that different from the Curve 8520, which costs $50 with a two-year T-Mobile contract when bought at Wal-Mart (WMT).

The new Bold’s smaller size means its keyboard also is slightly smaller than its predecessor: It measures about 5.5 centimeters across rather than 5.9 centimeters. I still found it relatively comfortable to use. But this keyboard is almost exactly the same as the keyboard on the BlackBerry Tour, except the new Bold’s bottom row of keys is slightly shorter. Unlike the keyboard found on the Curve 8900 and other less-expensive Curves, the keys on the Bold 9700 are positioned side by side with no spaces between them, and horizontal rows are divided by chrome frets.

Look familiar? The BlackBerry Bold 9700 now resembles existing BlackBerrys.

While the Bold 9700 looks rather undistinguished, it has a few less-obvious attributes that give it a little oomph. For starters, it uses a trackpad for scrolling the screen. Longtime Blackberry users will remember the original scroll wheel, which was on the right side of the device. In 2006, the scroll wheel was replaced with a trackball on the front of the device. This September, that trackball was replaced by a trackpad as first seen on the Curve 8520, and its appearance on this new Bold confirms RIM’s decision to use it as the navigational tool of choice.

This trackpad is a tiny, touch-sensitive square that works by sensing a finger’s directional movements. Pressing in on the trackpad, like pressing in on the trackball, selects something on the screen. At first, I missed the satisfying physical feel of scrolling with the trackball, and the trackpad felt fast and less controllable to my thumb. But I soon got used to the trackpad and appreciated that it does away with all moving parts that could possibly get stuck—a trackball hazard for many BlackBerry users. The trackpad also establishes a flat layer beneath the screen that looks sleek and smooth in line with the four navigational buttons.

Another advantage of the Bold 9700 is its battery life. If you take off this BlackBerry’s leatherette back, a battery that measures almost the size of the device itself lies beneath. This large battery supplies the Bold 9700 with enough juice to last up to 19 days in standby mode. By comparison, the BlackBerry Tour and Curve 8900 last for up to 14 days each in standby. The new Bold’s talk time is up to six hours, slightly better than the Curve 8900’s 5½ and an hour better than the Tour’s five-hour talk time.

This thinner, lighter, smaller Bold is more comfortable to use for phone calls than the original, which could make users feel like they were holding a small piece of toast up to their ear during calls. I made several calls with no problems. Emailing on this Bold 9700 was as simple as always, and I set up four email accounts for testing.

Despite its fancy new BlackBerrys, RIM needs to overhaul the way it handles apps. The Bold 9700 comes preloaded with a prominently positioned icon for RIM’s BlackBerry App World store. But apps downloaded from here still go right into the “Downloads” folder, sending users unfamiliar with this system into a frantic search for their newly downloaded app.

And not all apps go into that folder; the Facebook app goes straight to the “Apps” folder. Why not put every new app right on the home screen and let me put them into folders if I so choose?

Once apps are downloaded, RIM neglects to notify you when all apps need to be updated. On my personal Curve 8900, I recently dug into the settings of my TwitterBerry and Facebook apps and manually checked to see if updated versions were available for each. This was the case, and I downloaded the new versions, but most people would never think to check for this kind of thing. Instead, RIM should send notifications about available updates for all apps.

The Bold 9700 runs on T-Mobile’s 3G network, which isn’t nearly as established as the 3G networks that Verizon (VZ) and AT&T (T) offer. It also can connect to Wi-Fi and allows voice calls to be made over Wi-Fi. (The BlackBerry Tour connects to Verizon’s 3G network but doesn’t have Wi-Fi—a huge downside. The Curve 8900 connects to Wi-Fi but not to 3G.)

The other attributes of the Bold 9700 are like the BlackBerry Curve 8900 and Tour: They all have cameras with flashes that are capable of capturing 3.2-megapixel photographs, bright 480×360-pixel displays, built-in GPS and slots for microSD memory cards so as to expand their memory.

If you’re considering a BlackBerry upgrade, the Bold 9700 offers 3G and Wi-Fi, a combination not offered by another BlackBerry with a full physical keyboard—other than the original Bold. But since many of the Bold 9700’s features are about the same as less-expensive BlackBerrys, it’s worth considering the Tour and Curve 8900 before you spend $200 on a device that no longer lives up to its bold name.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Countertrend: H-P Says Please Print Often

Katherine Boehret — Tue, 29 Sep 2009 23:18:02 +0000

If your company makes printers but general trends are leaning toward using less paper and moving digital content to e-readers and smartphones, what can you do? Hewlett-Packard’s solution is to find new ways to get people to print more.

The $399 H-P Photosmart Premium All-in-One with Touch-Smart Web (hp.com/go/touchprinting) will print, copy, fax and scan like other all-in-ones. But it connects to the Internet using built-in Wi-Fi and displays customized Web applications on its 4.33-inch touch screen. These apps are designed to promote printing in any way possible, including photos from Snapfish, Sudoku puzzles, movie tickets from Fandango, coupons, maps from Google (GOOG) Maps, coloring-book pages and news articles—all without using a computer.

[ See post to watch video ]

The print apps are part of the new H-P App Studio, H-P’s (HPQ) answer to the flurry of app stores—Apple’s (AAPL) App Store, RIM’s (RIMM) BlackBerry World, Android Marketplace, Palm’s (PALM) App Catalog and Microsoft’s (MSFT) Zune Marketplace—that ease the process of downloading onto mobile devices. A “Get More” icon on the printer’s touch screen presents descriptions of available apps. There are currently 15 available for download onto your printer, and more will be added in coming months.

The Photosmart All-in-One connects to Web apps that promote printing of everything from photos to tickets.

This printer is designed to work with more than just the H-P App Studio. A downloadable tool called the H-P Photo Print Gadget installs on computers running Windows 7 or Vista (not Windows XP) so people can drag and drop photos to it for printing. PlayStation 3 owners can capture and print screen shots as evidence of their game success. And a long-available free app in Apple’s App Store called H-P iPrint Photo lets iPhone and iPod Touch owners send photos to this and other H-P printers.

The goal of this product is obviously to get people to print more, and in my case, it worked. I used more paper in a week of testing the Photosmart Premium All-in-One than I normally print out in three weeks at my office. The printer quickly churned out dual-sided pages with photos in rich colors.

But the concept of adding apps to a printer while also asking people to become more paper-reliant seems like one step forward, two steps back. I could see this concept working on a thin, stylish printer that could fit neatly on an entryway table, making it a cinch for people to grab maps, movie tickets and coupons on their way out the door. But this is a large, all-in-one machine that takes up some serious space.

And if this all-in-one is truly meant to work without a PC, it should do a better job of letting you interact with pages, like zooming in on a document to preview before printing. In the current document preview screen, the text is too small to read. Likewise, the Google Calendar app printed a nice one-page calendar month view, but I couldn’t zoom in on the print preview to see specific appointments. This forced me to print the page to see its contents, using more ink and more paper.

Other apps are shamelessly begging users to press Print. A Toys and Crafts app made by H-P itself includes paper dolls with cut-out clothes that can be snipped and folded to stay on the doll’s form. For the doll’s face, kids are encouraged to use a photo of themselves that–surprise, surprise—they can print using their all-in-one.

Coupons.com supplies two apps—one for coupons and one for recipes. I browsed through 87 product coupons in my ZIP Code and marked those that I wanted to print using a small check-box on the touch screen. Pressing “Print” compiled three coupons on one piece of paper. Recipes from Coupons.com printed with brightly colored photos of the end result; I’m looking forward to following one for Curried Chicken Salad.

For now, the Google Maps app isn’t ready for prime time: It prints only maps, not directions. H-P says it’s planning to add directions but wouldn’t say when. And a Nickelodeon app couldn’t load on my printer. Some apps took from 10 to 30 seconds to load—precious time when you’re running out the door.

One of the smartest apps, Tabbloid, lets people assemble a personalized tabloid-style print-out of news from a variety of sources like Daily Kos for politics and FanHouse for sports. But this assembling must be done on a computer, thus negating this printer’s no-PC approach. I chose from a list of 10 topics including automotive, celebrity, politics and sports and created a printable Tabbloid that, with one click, was sent wirelessly to the corresponding app on my printer. I printed it out to read during my commute.

I liked using the Photosmart Premium All-in-One’s generous screen for touch gestures like flicking left-to-right through a carousel of icons that represent apps. An on-screen keyboard appeared when I had to type in passwords for things like my Snapfish account.

H-P says it will introduce other products with TouchSmart Web capability and access to the HP App Studio, and one hopes these products will include low-end printers rather than expensive all-in-ones. The apps on the H-P Photosmart Premium All-in-One with TouchSmart Web are user-friendly, but I’m not convinced they’ll incite people to print more things more often.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

New Perspective On BlackBerrys And iPhones

Katherine Boehret — Tue, 25 Aug 2009 22:02:04 +0000

The old adage that the grass is always greener on the other side of the fence can be extended to our technology cravings. Even the person holding the shiniest new gadget can’t help but eye a neighbor who has a different device and wonder, “What does that do that mine doesn’t?”

Thoughts like these are especially prevalent when it comes to the devoted owners of BlackBerrys and iPhones. All too often, the people carrying these smart phones are curious about what one device has that the other lacks. This week, I’m going to save you the trouble and outline some of the personal usage ups and downs to each device.

Because I regularly use both gadgets and am accustomed to their different features, I have included fresh observations from five people who recently switched from BlackBerrys to iPhones. At my request, these people kept track of their impressions, noting the things they missed on their BlackBerrys along with things they preferred on the iPhones. This column isn’t meant to promote one device over the other; rather, it is a summary of some people’s sentiments, combined with my own observations in hopes of enlightening readers. I inevitably left out some differences.

The most outstanding observation from my switch group in favor of the iPhone was an appreciation for its applications, or apps.

They used things like driving directions for the first time because these apps looked and worked better on the iPhone than on the BlackBerry. And they went through a downloading frenzy during which time they found all sorts of apps for the iPhone, such as games, entertainment and those that enhanced business-travel productivity. “Browsing for games. Probably should leave the office now,” said one person’s notes.

Though Research in Motion’s (RIMM) BlackBerrys also run apps (including some of the same ones as for the iPhone), BlackBerry’s App World offers only a little better than 2,000 apps. Apple’s (AAPL) App Store boasts more than 65,000. A shortcut to the App Store ships preloaded on iPhones. BlackBerry App World is preloaded or virtually preloaded by carriers at their discretion, so a shortcut to App World may not be visible.

My switchers were frustrated by the iPhone’s battery life and complained of running low on battery. One person said, “I need to charge my iPhone a couple of times throughout the day which can be inconvenient, especially when traveling. With my BlackBerry I just charged it while I slept and it was good to go for the day.”

Granted, these people were all using the iPhone 3GS and had previously used various models of BlackBerrys that ran on slower networks and had smaller screens—two features that require less battery. Still, worrying about running out of juice is a hassle. One person said his iPhone’s weak battery was a tribute to the fact that he used it more often and for more things than he did the BlackBerry.

The most obvious difference between iPhones and BlackBerrys are the keyboards. The iPhone uses an on-screen keyboard, while the BlackBerry (except the touch-screen Storm model) uses a tactile QWERTY keyboard. As expected, the switchers had trouble using the iPhone keyboard–especially for the first few days. But after about a week, most people in the group had adjusted well to the on-screen keys and the iPhone’s auto-correct feature that fixes mistakes as long as you keep typing rather than stopping to fix an error. One person said, “I was a skeptic, and didn’t think the typing would work for me at all, but it actually hasn’t been too bad.”

Another said typing can be a real challenge at first, but that this could be overcome with a bit of practice.

Several people said they were still able to use their thumbs for iPhone typing as they did on the BlackBerry, though most preferred turning the screen horizontally to do this with slightly larger keys. Some said that they weren’t typing quite as fast as with the BlackBerry’s QWERTY keys but that they weren’t too far off.

The BlackBerry keyboard’s static position below its screen means all letters, numbers and symbols must come solely from pressing those keys; this is done by pressing ALT or Shift keys for numbers and symbols. Some switchers noted that pressing a button to change the iPhone’s on-screen keyboard from letters to capital letters or numbers took a bit longer than on the BlackBerry.

My switchers were ecstatic about using the iPhone’s Safari Web browser. They enthusiastically said searching, browsing and reading were all made much better and more visually pleasing compared with their experiences on the BlackBerry browser.

If you are a BlackBerry user, you know that all received and sent emails are listed on the same screen. The iPhone behaves more like a computer, storing sent emails in a special folder you must back up to open. This takes a little while to get used to.

Some switchers said they wished the iPhone had something like BlackBerry Messenger, the always-on messaging system that works to allow communication between all BlackBerrys.

The iPhone automatically changes its time when you enter a new time zone. BlackBerrys remain set to their home time zone for time stamping all emails with that time–unless you change the time in settings.

RIM prides itself on being able to run multiple applications at once; the iPhone allows this with its own preloaded programs like Mail and Safari, but not with other apps.

One switcher, for example, was frustrated that Pandora, a radio-like app that plays music according to user likes and dislikes, turned off when he opened Mail to read emails while listening to songs.

The BlackBerry’s AC adaptor takes up two power outlet spots, while the small, square iPhone plug occupies only one outlet, making it more versatile and able to charge in more locations.

The iPhone only works on one cellular service: AT&T (T). The BlackBerry is available from Verizon (VZ), AT&T, T-Mobile, Sprint (S) and other carriers. My group used T-Mobile before changing to the iPhone’s AT&T service.

There will always be something on someone else’s device that looks more appealing than the one in your hand.

But the experience of using apps on the iPhone–and the huge selection of apps in the App Store–significantly enhance Apple’s device.

RIM is continually improving its own store, but it needs to move quickly to keep its loyal users contented.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

A BlackBerry Priced Right For Newcomers

Katherine Boehret — Wed, 12 Aug 2009 07:52:03 +0000

Web browsing and email have comfortably migrated to mobile handhelds like the iPhone, BlackBerry and Palm (PALM) Pre. But many of these gadgets still cost a lot compared with cellphones that come free with renewed two-year contracts.

This week, I tested a new BlackBerry that costs less than any other BlackBerry did at launch—that is, if you buy it at the right place. Research in Motion’s (RIMM) BlackBerry Curve 8520 costs just $49 at Wal-Mart (WMT)—or $130 if you buy it at T-Mobile. Both prices are with two-year T-Mobile contracts.

[ See post to watch video ]

The BlackBerry Curve has been one of the company’s most popular models. All iterations of the Curve combine a full QWERTY keyboard with a sleeker, more stylish look than bigger BlackBerry models like the Bold. And Curves typically cost less than their larger counterparts. In February, RIM refreshed its Curve brand for the first time in over two years with the 8900. This model was a real upgrade for Curve users, thanks to a brighter screen, faster performance and flatter keys that were easier to press. But six months later, it still costs as much as $199 (after rebate)—a steep asking price considering how some older 8300-series Curves are offered for around $50 with two-year contracts.

This newest $49 Curve 8520 lowers that price barrier. Its monthly T-Mobile service plans are also relatively inexpensive, starting at $55 for voice and data (not including MMS or SMS messaging).

It has two features never before seen on a BlackBerry. First, in place of a trackball or scroll wheel, this Curve uses a trackpad—a mini version of those used for mouse navigation on laptops.

Second, it has designated physical buttons for playing, pausing and skipping ahead or back within media like videos and music. These rubbery buttons are built into the top edge of the BlackBerry.

I like the look of the Curve 8520—especially how the surface covering its screen extends down to the trackpad and its four surrounding buttons, giving it a smooth facade. It comes in two colors, black and frost (I used the black). Its low price, alone, will be enough to draw customers.

But something about the way its keyboard and navigational keys worked felt cheap. Letter keys felt light and hollow while the Send, Menu, Escape and End keys around the trackpad clicked as I touched them.

The specifications of this BlackBerry tell the tale more specifically. Its 320×240 pixel screen looks faded next to that of the Curve 8900, which is 480×360. The blinking red indicator light at the top front corner of all BlackBerrys is a barely noticeable dot on this device.

And its camera is only two megapixels, not 3.2 megapixels like on the 8900, and is the first on a BlackBerry not to have a built-in flash. Also, it doesn’t run on the fast 3G network, though it uses Wi-Fi and automatically connects to trusted networks when in range of them.

First-time smartphone owners may not notice or care about these small details, but veteran BlackBerry users will pick up on them right away.

The Curve 8520 incorporates useful physical features found on previous models like right- and left-side convenience keys that work as handy shortcuts. It comes with a 1-gigabyte microSD memory card so users don’t have to buy their own before loading this device with photos, music and videos.

A strip of rubber runs around the Curve’s edge, covering up and smoothing over its convenience keys and volume buttons. This rugged addition isn’t visible from the front of the BlackBerry and it will probably go a long way in preventing nicks and dings. The word “Curve” is imprinted on the back of the BlackBerry, proudly branding this model.

The navigational trackpad is a cinch to use and moves the cursor up, down, right and left with very little effort. To select, one needs only to press in on the trackpad just as with the trackball. Unlike the trackball, which rolls in place and can get stuck once in a great while, the trackpad doesn’t have any moving parts.

The physical media keys on the Curve 8520’s top edge work to instantly start playing media from any screen, like a music video that I watched. If you were to use your BlackBerry as your sole portable media player, these would be more valuable. And their position on the top of the Curve makes them easy to reach if the device is in a pocket or purse.

In my everyday usage scenarios, I usually forgot about these shortcut buttons and just used the trackpad to find and select a track or video for playing.

BlackBerry’s App World store for applications that users can load onto the device still only offers 2,000 apps, compared to Apple’s (AAPL) 65,000. This means that for now, this new Curve can’t be enhanced with as many outside programs, which is a real downside. And if you do download a lot of apps, or music or videos or photos, you may have to get a bigger memory card.

The Curve 8520 isn’t made for BlackBerry fanatics. But it’s a good entry-level BlackBerry for users who still haven’t let go of their basic cellphones. At Wal-Mart’s $49 price, it’s hard to beat.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Yahoo Renovates Its Home Page

Katherine Boehret — Tue, 28 Jul 2009 23:52:02 +0000

Makeovers are always fun to watch. Someone swoops in on an unsuspecting fashion “don’t,” improves him or her with a new hairstyle, makeup and wardrobe, and presents the finished product to overjoyed friends and family.

Last week, Yahoo (YHOO) unveiled the results of its latest makeover: the revamped home page. Carol Bartz, the company’s relatively new CEO, has said that Yahoo’s home page needed just such a makeover. After not changing significantly since 2006, the home page fits the role of a fashion don’t. And consumers, like family and friend observing the aftermath of a makeover, will either be overjoyed or nonplussed by the finished product.

Yahoo’s cleaner, streamlined home page emphasizes its ability to view content from other Web sites.

I’ve been using this new home page for over a week now and I can report that Yahoo followed one of the most important makeover rules by doing more with less. Gone is the busy screen saturated with advertisements and clutter. The new home page is clean and easier to absorb.

Favorite ‘Apps’

Yahoo’s home-page makeover goes beyond surface improvements. Its most useful feature is a list called My Favorites, which contains a variety of Web sites from within and outside of Yahoo. When your cursor hovers over one of these entries, which Yahoo calls “apps,” a pane opens with a preview of content from that site. This turns your Yahoo home page into an aggregator of information, bringing glimpses of information to you in one place so you don’t have to waste time navigating to other sites.

But if a greater number of these apps were more robust, you would be able to do more right within the hover pane, like watch videos or play a game. Currently, the hover preview pane only lets you see content, update social-network statuses and enter search terms, the results of which are shown on a new Web page.

[ See post to watch video ]

This makeover comes at an interesting time in the world of online news aggregation. Competitors like Google (GOOG) and Microsoft (MSFT) incorporate data from all over the Web into iGoogle.com and MSN.com, respectively. And the concept of the home page as a starting point isn’t as popular as it once was: Many people now start browsing the Web by first clicking on a link in an email or in one of many social-networking sites, like Twitter.

Traffic Driver

Of course, Yahoo plans to use this redesigned home page to drive traffic to the company’s own sites like Shine, Answers, Health and OMG (a celebrity gossip site). These Yahoo sites make up half of the 65 apps designed especially for My Favorites. Yahoo says that its apps for other sites, including WSJ.com, were made by Yahoo and the outside company running the Web site. An ad runs on the hover preview page of each app and the revenue for this ad goes to Yahoo, not the content provider.

Yahoo will use your list of My Favorites apps to learn about what sites you use so as to target ads at users. This proved true for most of the ads I saw on my home page, but strangely, the AllThingsD.com app displayed ads for Mars chocolate and Del Monte fruit snacks rather than technology products.

Module Thinking

My Favorites is fixed on the far left of the Yahoo home page and a large search box sits prominently at the top of the home screen.

The top middle section of the screen shows a carousel of images and current news that Yahoo calls the Today Module; below this is the News Module, which houses tabs labeled News, World, Local, and Finance. The Local and Finance tabs can be customized by entering a ZIP Code and stock tickers, respectively. The Today and News Modules can switch positions if you click on a small arrow.

The revamped home page will serve as a starting point for the Yahoo Application Platform, or YAP. Sometime around late September, Yahoo will open its YAP (no pun intended) to software developers so they can make all kinds of apps with a variety of functions for the home page, not just apps that are tied to Web sites.

You can customize the home page for style or content changes if you sign on using a user ID and password. Changes should appear the next time you log in. But this didn’t work as well as it should. I set my page to display in a tangerine color, one of six colors offered for customizing the page, but the home page wasn’t tangerine-colored the next time I logged in.

Some Problems

I had trouble logging into my Gmail account using a special Gmail app, but this and the color problem were fixed by the time this column went to press.

Some apps didn’t work at all, like the Facebook app, which couldn’t connect to my Facebook account. Yahoo said the problem should be fixed this week.

The home page seemed to have a longer memory when it came to the list of My Favorites. I edited my list, adding more pre-made apps and creating some of my own using a built-in tool that lets you enter a Web site. Yahoo has preloaded icons for some popular Web sites such as cnn.com; otherwise, it will use a generic star.

Permanent Apps

Two apps are permanent fixtures at the top of the My Favorites list: One shows a list of all Yahoo sites and the other shows Yahoo Mail. Everything else can be deleted, added and moved around in the list. One of my favorite apps was for Epicurious.com, the food and recipe site. When I hovered over the Epicurious app, images of food with recipe names appeared in the hover preview pane. One click on an image sent me to the Web site for the full version of the recipe.

After adding many of my own apps to My Favorites, I wished Yahoo had a one-click tool for converting my browser bookmarks into apps. Yahoo says this is something it hopes to introduce in the future.

Mobile Rollout

This week, Yahoo started rolling out a mobile Web site made to run on the iPhone’s Safari browser that coordinates with the more robust version of the home page. I used this Yahoo home page on the iPhone and liked that it immediately pulled up the My Favorites list I had carefully constructed on my computer. Similar offerings will soon be available for other mobile devices.

The new Yahoo home page is a refreshing way of bringing content to you rather than you chasing around the Web looking for it. The My Favorites apps need a little more power to be truly useful and to encourage people to use the Yahoo home page every day, but Yahoo hopes to solve some of that problem in a couple of months when it opens the site to developers.

Write to Katherine Boehret at mossbergsolution@wsj.com edited by Walter S. Mossberg

Second Chances: T-Mobile Tries Again

Katherine Boehret — Wed, 22 Jul 2009 00:08:02 +0000

As the saying goes, you never get a second chance to make a first impression. But it never hurts to try. This week, I tested the T-Mobile myTouch 3G with Google (GOOG), which is the company’s second chance at introducing a “Google phone” to the masses.

Google’s first device, called the T-Mobile G1, came out in October and was less than a sensation. The phone had a touch screen and a handy slide-out physical keyboard, but it was bulky and unattractive. It came with just one gigabyte of memory and lacked important features like compatibility with Microsoft Exchange for use with work email. Its app store, called the Android Market, offered only about 50 applications. The G1 launched with surprisingly few accessories.

[ See post to watch video ]

The $200 (with two-year contract) T-Mobile myTouch 3G (t-mobilemytouch.com) available Aug. 5, has fixed many of these problems. Its new design uses an on-screen keyboard, which gives it a thinner, more stylish build that feels great in the hand. It now comes with four gigabytes of memory, works with Microsoft Exchange and can record and play back video footage. The Android Market has increased its number of apps to about 6,300, and the myTouch will hit stores with accessories like designer shells and docking stations. Its combined voice and data plans are at least $25 less per month than what AT&T’s (T) plans cost for users of Apple’s competing iPhone.

But while using it, I couldn’t help thinking that the myTouch felt less like a new device and more like what the G1 should have been in the first place.

The myTouch, which is built by HTC of Taiwan, runs on an improved version of Google’s operating system, that performs tasks faster has a more streamlined look and supports stereo Bluetooth connections. But it carries on many traits of its predecessor. It still synchronizes over the air with Google account information including email, calendar and contacts. Swiping a finger to the left or right on the myTouch’s home screen will still open other screens, with space for icons representing apps. And its handy window-shade-like Notifications menu can still be pulled down onto the screen at any time to show a list of new messages.

The most dramatic difference on the myTouch is its on-screen keyboard, which may frustrate some people who liked the G1 for its because it had a physical keyboard and a touch screen. Like on Apple’s (AAPL) iPhone, the myTouch keyboard corrects words as you type, recognizing you’ll make more mistakes on it than you would on a physical keyboard. The keyboard suggests words in a horizontal bar that appears above the keyboard and below the text area. You need only type “Washi” and the word “Washington” appears in this bar for you to select. These shortcuts speed up the otherwise frustrating process of on-screen typing.

Unlike on the iPhone, the myTouch keyboard’s keys don’t get larger as your finger hovers over them so as to help you touch the right key. Nor does a word become magnified when you’re trying to place the cursor at a certain spot. The myTouch’s trackball can be used to pinpoint a specific letter but I usually forgot all about the trackball, opting to use the responsive touch screen for navigation.

T-Mobile offers much less expensive monthly plans for the myTouch than AT&T offers for the iPhone. The cheapest voice and data plan from T-Mobile costs $55 compared with AT&T’s $70. Unlimited data and messaging plus minimum voice plans total $65 for T-Mobile and $90 for AT&T. And AT&T’s messaging is currently limited to text, while T-Mobile messaging includes text, picture and video.

On the other hand, T-Mobile offers 3G coverage in far fewer cities than AT&T. The myTouch comes with only a fourth of the built-in memory of the same-priced the 3GS iPhone, and half the memory of the 3G iPhone model, which is costs half the price. And myTouch offers only about a tenth of the apps the iPhone offers, and has a smaller screen.

T-Mobile wants myTouch users to understand apps and download them, starting with the AppPack: a package of eight to 10 apps that T-Mobile will send to myTouch customers via an SMS with a link. Customers can peruse this list of apps and download just the ones they choose. While some people may not appreciate receiving apps suggestions, it could also introduce apps to people who didn’t know how they worked.

The Android Market, where all apps for Google’s phones can be found and purchased,still isn’t as well organized as it should be. It separates games from other applications and organizes them by popularity and date, but doesn’t separate those that are free and those that must be bought. I downloaded several free apps including WordGame, Facebook, Twitter, Sketch-a-Etch and Sherpa. But I was especially irked by the way some of the apps I downloaded kept trying to get me to download additional apps every time I opened them. The Twitter app, which was listed as one of the most popular, displayed prompts to download browsers and RSS readers—even six days after I first used the app. An on-screen message gave me the option to “Ignore Forever,” but this apparently didn’t include prompts to download other programs. Any user would be confused and irritated by these unsolicited messages. Google said that was what the developer chose to do—a major downside to the Android’s open model.

The myTouch’s 3.2-megapixel camera and video camera worked well and started up quickly. An icon labeled Gallery neatly holds still images and videos. And the myTouch has simple ways to upload photos to Picasa or videos to YouTube.

A built-in tool for Google Web searches using voice commands worked remarkably well, even when I tried to trip it up by saying four words at once. It didn’t recognize my last name, but I’ll let it off the hook since it’s spelled differently than it sounds.

The T-Mobile myTouch 3G costs $50 more than the G1, but its extra features are worthwhile. Be ready for a frustrating first-time experience with the on-screen keyboard and try to read user comments in the Android Market to figure out which apps prompt you to download additional programs.

The myTouch is what we expected from Google the first time around. Time will tell if people are ready to give it a second chance.

—Edited by Walter S. Mossberg.

Write to
Katherine Boehret at mossbergsolution@wsj.com

Software That Makes Twitter So Much Tweeter

Katherine Boehret — Wed, 15 Jul 2009 01:02:03 +0000

Most people who aren’t familiar with Twitter are eager to list the reasons why they don’t use this social-networking service. It’s for narcissists. It’s for teenagers. It’s for people who have nothing better to do. It’s a forum for oversharing. While all of these things may be true in some cases, I find Twitter’s 140-character messaging network to be an incredibly useful tool in my everyday life.

I use Twitter as my personalized news feed by following people who “tweet” (write updates) about things that interest me. In one glance I can read White House correspondent Mark Knoller’s tweets about President Obama’s activities, a recipe tweeted by Martha Stewart and WSJ.com tweets with links to news stories.

[ See post to watch video ]

But Twitter works best with a little help from its friends, namely those programs that are designed to make it more customized and useful with minimal work on the user’s behalf. Here’s a rundown of just some of these helpers. I’m focusing only on ones that run on your computer, either in Web browsers or as stand-alone programs. There is also a plethora of Twitter applications that work on mobile devices like the iPhone and BlackBerry, too many to go into here. A few Twitter programs let you lurk and read tweets without a Twitter account, but in most cases these programs require a Twitter user name and password so they can better organize tweets of the people whom you follow.

To get a Twitter account in the first place, you will need to sign up with a user name and password at Twitter.com and start following people—or subscribing to read someone’s updates. These may be friends or people you simply find interesting, like journalists whose work you read (my Twitter user name is kabster728). You can see whom one person follows, and then opt also to follow those same people and the people those people follow and so on. Though it’s possible to lock your account so it’s private, very few people do so because Twitter encourages open communication throughout the Web.

That said, you can always choose to block someone from following you or stop following someone’s Twitter feed. You can comment on a tweet by sending the person who wrote it an “at reply,” named because the reply starts with the “@” sign followed by the user name of the person to whom you are replying. You can also send direct messages to another Twitter user as long as he or she is following you.

All-Purpose Programs

TweetDeck and Seesmic are two programs that do a good job of filtering others’ tweets and aiding the process of writing tweets. Both use Adobe Air, a tool that lets the program work in the background while continuously refreshing its content. This increases productivity because the programs can be set to display pop-up notifications whenever certain tweets appear.

TweetDeck (a free download at TweetDeck.com) organizes tweets into columns that you designate, such as a column of all tweets that mention your name, your company’s name or the word “Wimbledon.” It eases the process of writing tweets by building in ways to shorten Web links, post photos or translate a tweet into one of 35 languages. TweetDeck also integrates with Facebook so that one TweetDeck column displays your Facebook friends’ latest status updates.

The most recent version of TweetDeck enables synchronization of accounts with an email and password. This means that you can download TweetDeck on several computers, log into your account and see the same columns and settings on all platforms. The new version also includes fun extras like search within each column and the option to show how many followers a user has by displaying that number below his or her tweets.

Seesmic (a free download at seesmic.com) is another all-purpose Twitter program. It works much like TweetDeck, but has a few differences. Seesmic also integrates with Facebook, but does so in a more robust way, showing when Facebook friends share photos or Web links and letting you comment on or “like” someone’s status; TweetDeck only shows Facebook status updates.

Seesmic lets you drag photos into a small window for sharing via Twitter. But its overall look isn’t as visually appealing as TweetDeck’s and it lacks some of TweetDeck’s extra features.

Twhirl (twhirl.org) also runs on Adobe Air, working in the background as you use your computer for other activities. Like the aforementioned programs, it also enables easier tweeting with built-in tools for photo uploading and URL shrinking. Unlike TweetDeck and Seesmic, which focus on Twitter and Facebook, Twhirl enables logging into four types of accounts: Twitter, FriendFeed, Laconi.ca and Identica. But Twhirl shows only one category at a time, like a screen of replies, rather than showing all of these categories at a glance like TweetDeck and Seesmic.

Browser Power

Some Twitter programs run in browsers, not as stand-alone programs. This saves you from downloading a program on multiple computers because you can simply log into your account on any computer using its Web browser. But these programs won’t use the helpful pop-up notifications of Adobe Air; instead, you will need to look in your browser to see new information—like opening Twitter.com.

One such browser-based program is HootSuite (HootSuite.com), which uses an owl as its mascot. HootSuite’s unique features include its ability to set tweets to send at a later time or date, giving your followers the illusion that you are tweeting when you’re actually not, and a built-in statistic-tracker to measure how many people opened a link you posted using its ow.ly URL shortener. Like Twhirl, HootSuite shows only certain categories at a time rather than one overall glance at many categories of tweets.

Twitter.com is getting better, though it’s still weak compared with these other programs. I’ve used add-ons in my Firefox browser to enhance Twitter, and one called Power Twitter is like steroids for Twitter.com, adding photo uploading and link shortening right into the Web site. It also makes friends’ tweets richer by displaying details about any Web links that they share.

No Sign-Up Necessary

If you’re just curious about Twitter and want to see what people are talking about without signing up, try sites that are open to everyone. Twitterfall.com, for example, displays tweets about trending Twitter topics and custom search results in a waterfall-like visual with new tweets spilling over the top every half second. TwitterVision.com cleverly displays tweets around the world on a global map as they are posted, showing where the tweets are from, geographically.

Twitter isn’t limited to Twitter.com, and I wouldn’t likely use it as much were it not for programs like the ones I’ve mentioned and others. So give them a try and find out what makes Twitter useful for you.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

The Swiss Army Knife of Portable Videos

Katherine Boehret — Tue, 30 Jun 2009 22:50:04 +0000

Every once in a while I watch an online video that’s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.

Enter RealPlayer SP beta (realplayer.com), the latest in RealNetworks Inc.’s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP’s trio of talent makes it like a digital Swiss army knife.

[ See post to watch video ]

After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion’s (RIMM) BlackBerrys, T-Mobile’s G1 and Sidekick, Nokia’s (NOK) N97 and certain basic cellphones—is a major plus.

Behavior Problem

My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can’t be downloaded by the RealPlayer SP.

Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.

Mac Version Coming Soon

The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn’t work on Apple’s Safari browser but does work on Firefox, Internet Explorer and Google’s (GOOG) Chrome browser; I used all three with success.

If you’re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week’s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn’t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step¹.

And though I’ve mostly focused on the RealPlayer SP’s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.

RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.

A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can’t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.

I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small “Download This Video” message above videos that aren’t copyright-protected. Downloading videos worked on most sites, including AllThingsD.com, Slate, YouTube, Salon and CNET. As expected, I wasn’t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That’s because videos from these sites were copyright-protected and didn’t allow for downloading.

A Glitch

In one instance with a WSJ.com video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.

The RealPlayer SP’s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.

The Downloader Window

When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there’s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.

RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer’s converted videos are sent for transferring to iPhones and iPods.

RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they’ll stop using it after just a few tries.

Corrections and Amplifications

¹ Real Networks says its RealPlayer SP Beta’s Twitter video sharing capability has an automatic URL-shortening tool built in. This week’s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Creating 'Moments' of Your Life

Katherine Boehret — Tue, 23 Jun 2009 23:30:02 +0000

It’s hard to maintain a monogamous relationship with one photo-sharing Web site. You will sign up with a service and use it as your primary online repository for a while. You may even familiarize friends and family with that service so they expect to see your name associated with it in emails. But before long, other sites with flashier features will entice you to start spending time with them while you continue to maintain your accounts on the old site so you don’t lose your digital memories. Can’t they all just get along in one place?

This week, I tested thisMoment.com—a content-sharing Web site that doesn’t mind if you use multiple sharing sites. It acknowledges your accounts on other sites and the fact that you have probably loaded a bunch of photos or videos onto those sites. It even recognizes that you likely still want to remain connected to those services. In fact, thisMoment is made better by your relationships with these other sites. And the service also makes it easy to incorporate into your account material created by others—even strangers.

[ See post to watch video ]

Anyone can use thisMoment.com the old-fashioned way, by uploading personal content and building “moments” (collections of related content) to share with friends. But thanks to thisMoment’s ties to other sharing sites, users may opt to add others’ publicly shared materials like videos, photos and articles to a moment, making it richer and more interesting. This content can come from sources like Flickr, Picasa, YouTube, Facebook—even Life Magazine photos and MTV videos can be interspersed throughout a moment. The Moment Maker tool quickly scans sites for relevant content to add to the moment.

This week, the service introduced an iPhone app for making moments on the go and a Facebook app for creating moments within Facebook. I tried both, in addition to using the thisMoment.com site, and found that resulting moments looked like they took a lot more time and effort to make than they actually did.

ThisMoment’s secret sauce is in its elegant displays. It takes all sorts of content—text, photos, videos—from various sources and meshes it into a handsome slideshow that flows from one visual to the next. Black backgrounds dramatically frame photos and videos, and captions stand out in brightly colored text. Maps from Google (GOOG) pinpoint exactly where the moment took place and a list names other people who were in the moment.

And when you’re all done creating your moment, thisMoment doesn’t mind sharing your final project with others using still more social-networking tools like Twitter, Facebook and some 45 Web publishing sites—if your privacy settings are set for sharing.

For some people, the idea of integrating other online content into their personal moments could be a turn-off. I wasn’t initially sure I would want someone else’s content mixed in with photos and videos I took, or vice versa. And I still wish thisMoment provided a clearer way of differentiating between someone’s personal content and that which was pulled from the Web. (Currently, small print below each item tells where it came from.)

But there’s so much content online that it makes sense to tap these resources. And users can opt to make moments without external content.

ThisMoment artistically assembles digital moments using content from the Web or personal photos and videos.

Rather than just slapping photos on to a Web site where people can see them, thisMoment asks its users to check off descriptive words—or enter their own—to explain how the moment made them feel. Though I originally scoffed at these add-your-own emotions, I later grew to like them when I looked back at my moments and those created by other people. They give these online creations a personal touch that isn’t conveyed in other photo-sharing software programs or Web sites.

Another thisMoment differentiator is its sense of time. You can create moments for things that happen in the past, present or future, like an upcoming wedding or birth, and a timeline at the top of the Web site shows where these moments fit in, according to their dates. If you share a moment with someone who is labeled as being in that moment, she can “seize” the moment, adding it to her own timeline. ThisMoment also encourages you to rate your moments on a scale of small to big according to how much they matter to you, though I often forgot to do this, and to label your moments so they can be organized into different categories.

I soon got the hang of how to use thisMoment to supplement my moments when I didn’t have enough content to create something worth sharing. When I attended a folk rock concert at the Embassy of the Czech Republic here in Washington, D.C., I only captured a few so-so photographs and wouldn’t have otherwise shared any visual memories from the evening with friends. But I used the Moment Maker to troll the Web for content related to Czechomor, the band I saw, and found live concert videos, as well as professional photographs, an online biography of the band and a link to where the group’s album was sold on Amazon.com (AMZN). I used this content and one of my own photos, and made a simple moment in a few minutes. (Check out my moment.)

Likewise, friends of mine recently hosted a murder-mystery dinner, but we were so busy staying in character that we took only one photo of the entire evening. I used that photo of me and my costumed friends as the inspiration for creating a moment filled with photos and videos of murder-mystery dinners from all over. This content came from sites like Photobucket, Picasa, Flickr and YouTube, and I laughed at the number of people who wore stick-on moustaches in these photos.

ThisMoment allows anyone with whom you share a moment to see that moment without signing up for the service. If that person is included in the moment, meaning the creator labeled him or her as a person who participated in the moment, then that person can add his or her own content to the moment—as long as that person signs up as a member of the site.

A variety of privacy options let you restrict who can see your moments—just you, friends, family, people in the moment or everyone. If a moment is set so everyone can see it, they can also use your content in their moments.

You may not always want to use thisMoment to incorporate content from other services and Web sites. But even without outside influences, this service’s stunning visual displays will give your moments a polished look that makes you proud to share.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com