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	<title>The Mossberg Solution &#187; Internet Explorer</title>
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		<title>The Swiss Army Knife of Portable Videos</title>
		<link>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</link>
		<comments>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 22:50:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</guid>
		<description><![CDATA[RealPlayer SP grabs videos from the Web and converts and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, RealPlayer’s trio of talent make it like a digital Swiss army knife.]]></description>
			<content:encoded><![CDATA[<p>Every once in a while I watch an online video that&#8217;s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.</p>
<p>Enter RealPlayer SP beta (<a href="http://realplayer.com">realplayer.com</a>), the latest in RealNetworks Inc.&#8217;s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP&#8217;s trio of talent makes it like a digital Swiss army knife.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=30C264FE-4D33-489A-A95C-579ABA5AB11A&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={30C264FE-4D33-489A-A95C-579ABA5AB11A}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p>After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion&#8217;s (RIMM) BlackBerrys, T-Mobile&#8217;s G1 and Sidekick, Nokia&#8217;s (NOK) N97 and certain basic cellphones—is a major plus.</p>
<h5 class="subhed">Behavior Problem</h5>
<p>My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can&#8217;t be downloaded by the RealPlayer SP.</p>
<p>Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.</p>
<h5 class="subhed">Mac Version Coming Soon</h5>
<p>The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn&#8217;t work on Apple&#8217;s Safari browser but does work on Firefox, Internet Explorer and Google&#8217;s (GOOG) Chrome browser; I used all three with success.</p>
<p>If you&#8217;re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week&#8217;s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn&#8217;t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step<sup>1</sup>.</p>
<p>And though I&#8217;ve mostly focused on the RealPlayer SP&#8217;s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.</div>
<p>A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can&#8217;t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.</p>
<p>I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small &#8220;Download This Video&#8221; message above videos that aren&#8217;t copyright-protected. Downloading videos worked on most sites, including <a href="http://AllThingsD.com">AllThingsD.com</a>, <a href="http://Slate.com">Slate</a>, <a href="http://YouTube.com">YouTube</a>, Salon and CNET. As expected, I wasn&#8217;t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That&#8217;s because videos from these sites were copyright-protected and didn&#8217;t allow for downloading.</p>
<h5 class="subhed">A Glitch</h5>
<p>In one instance with a <a href="http://WSJ.com">WSJ.com </a>video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.</p>
<p>The RealPlayer SP&#8217;s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.</p>
<h5 class="subhed">The Downloader Window</h5>
<p>When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there&#8217;s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.</p>
<p>RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer&#8217;s converted videos are sent for transferring to iPhones and iPods.</p>
<p>RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they&#8217;ll stop using it after just a few tries.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p><sup>1</sup> Real Networks says its RealPlayer SP Beta&#8217;s Twitter video sharing capability has an automatic URL-shortening tool built in. This week&#8217;s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Organizing Your Online Shopping</title>
		<link>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</link>
		<comments>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/#comments</comments>
		<pubDate>Wed, 13 May 2009 00:20:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Amazon.com]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</guid>
		<description><![CDATA[Snipi organizes online-shopping results by gathering, or "snipping," product information from Web pages and saving the information to lists.]]></description>
			<content:encoded><![CDATA[<p>Last winter, I spent a good hour shopping online for the perfect black leather boots. I used tabbed browsing to open at least 25 Web pages, comparing each pair&#8217;s cost, heel height, zipper, leather and toe style. I emailed a friend with links to a few sites so I could get her opinion. And when I finally decided on the right pair, I dug through my email inbox to find a coupon code for 20% off.</p>
<p>This week I tested a solution that might have made my quest for boots a little simpler. Snipi, which became available as a free download from <a href="http://Snipi.com">Snipi.com</a> on Monday, helps you organize your online-shopping results by gathering, or &#8220;snipping,&#8221; product information from Web pages and saving the information to lists.</p>
<p>These lists are stored on your personalized Snipi page, where you can access them later. Snipi also can save photos and videos to lists. And it has a coordinating iPhone app that shows up-to-date versions of the lists created on the computer, so you can have them with you on the go.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" rel="lightbox" title="Snipi"><img src="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" width="300" height="119" style="float: none;" alt="Snipi" /></a><br />
<br />
The Snipi Toolbar collects and displays the user&#8217;s online research.</div>
<p>To do all this, you use the Snipi Toolbar, a horizontal window that pops up within your browser so you never have to navigate away from the site where you&#8217;re shopping. If you see an item you like, simply drag and drop an image of it into the toolbar, where details about the item &#8212; including its title, price and image &#8212; are automatically filled in. If the item was previously snipped by another Snipi user, a description box will be filled with whatever that person wrote or pasted in from the product page; you can fill in the box yourself, too.</p>
<p>Snipi has a partnership with Shopzilla Inc., so the Snipi Toolbar also has comparison shopping built in: It displays links to Web sites where your snipped product, or products like it, can be found at lower prices.</p>
<p>One of the big drawbacks to Snipi is that it currently works only as a browser plug-in with Mozilla&#8217;s Firefox, not Microsoft&#8217;s (MSFT) Internet Explorer or Apple&#8217;s (AAPL) Safari. Snipi says it plans to introduce versions of its toolbar &#8212; though less functional ones &#8212; for IE and Safari by early to mid-June. Even so, downloading and installing a browser plug-in isn&#8217;t yet a routine thing for most people. And often, people who use plug-ins forget to keep them up-to-date.</p>
<p>Another downside to Snipi is that its comparison-pricing feature failed with apparel. The feature only really worked when used with &#8220;hard goods&#8221; like electronics, which are sold at retailers that participate in price-comparison networks. Yet Snipi still makes pricing suggestions for clothing and shoes, however irrelevant. For example, when I snipped a $150 Banana Republic dress, a link to $16 eye shadow sold at <a href="http://Sephora.com">Sephora.com</a> appeared in the Price Compare column. To reduce confusion, Snipi shouldn&#8217;t make such suggestions for apparel.</p>
<p>A handy feature built into the Snipi Toolbar lets you immediately share items via email or post them on Facebook, Twitter or Wordpress blogs. This would have been useful while I was shopping online for boots because I could have more quickly shared my finds with friends, rather than copying and pasting URLs into emails.</p>
<p>While browsing on <a href="http://BestBuy.com">BestBuy.com</a> (BBY), I found a Sony (SNE) Cybershot DSC-W220 with 12 megapixels and a 4x zoom lens for $199. Selecting a small icon in the Firefox browser&#8217;s bottom right corner, I opened the Snipi Toolbar and created a &#8220;Digicams&#8221; list, including the Sony. Snipi suggested alternative prices for this camera, including $159 for the same thing on <a href="http://Amazon.com">Amazon.com</a> (AMZN).</p>
<p>I got an early start on bathing-suit shopping by browsing Web sites for J. Crew, Victoria&#8217;s Secret and Macy&#8217;s. As expected, the price-comparison suggestions didn&#8217;t make sense. For one $58 Victoria&#8217;s Secret bathing suit, Snipi suggested a list of alternatives, including a $170 Kohler shower door, $203 Giorgio Armani glasses and an $82 corded telephone. I assure you that the bathing suit looked nothing like any of those items.</p>
<p>Confusing alternatives aside, I liked using the Snipi Toolbar as a place to gather my online research. It displayed images of items neatly lined up in a row, and when I selected an item, the description appeared. Someone like my sister, who is planning a wedding, might enjoy using the Snipi Toolbar for saving photos of various locations in a list she could call &#8220;Wedding Venues.&#8221; She could then share the entire list with me in one step. Or she could go visit some of the places and bring an iPhone with the Snipi app to see her list.</p>
<p><img src="http://online.wsj.com/public/resources/images/PJ-AP698A_MOSSB_DV_20090512221101.jpg" alt="Snipi iPhone App" class="aligncenter" /></p>
<p>I tried the iPhone app, and it was a cinch to tap My Lists to see the online research I&#8217;d gathered. Here, as on the browser toolbar, visuals make it easy to glance through many products.</p>
<p>The toolbar can save various lists that you name and categorize into Shop, Photos or Videos, and these can be kept private, shared with friends or made public. Public lists are seen by all other users on <a href="http://Snipi.com">Snipi.com</a>, which is also a social-networking site. I wouldn&#8217;t use it as such, because I already rely on other social-networking outlets, but some people might.</p>
<p>Snipi, which uses a guessing algorithm to fill in details like a product&#8217;s price, says its toolbar will improve as more people use it. If you do a lot of research or online shopping or you simply want an online tool for saving images and videos from the Web, Snipi will work well for you. Its price-comparison suggestions need some improvement, but I felt more organized after using the Snipi Toolbar for a week&#8217;s worth of browsing.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Skipping Your Computer's Warm-Up Time</title>
		<link>http://solution.allthingsd.com/20090120/skipping-your-computers-warm-up-time/</link>
		<comments>http://solution.allthingsd.com/20090120/skipping-your-computers-warm-up-time/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 02:10:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<category><![CDATA[Phoenix Technologies]]></category>
		<category><![CDATA[photo manager]]></category>
		<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[processor]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[Splashtop]]></category>
		<category><![CDATA[Sudoku]]></category>
		<category><![CDATA[ThinkPad X301]]></category>
		<category><![CDATA[Toshiba]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090120/skipping-your-computers-warm-up-time/</guid>
		<description><![CDATA[The time it takes to boot up a computer can be a source of frustration -- especially if you're in a rush and just want to log on, get information and move on with your day. If televisions took as long as PCs take to start working, we'd miss game-winning touchdowns.]]></description>
			<content:encoded><![CDATA[<p>The time it takes to boot up a computer can be a source of frustration &#8212; especially if you&#8217;re in a rush and just want to log on, get information and move on with your day. If televisions took as long as PCs take to start working, we&#8217;d miss game-winning touchdowns. Slow boot-up times are especially common with the Windows Vista operating system.</p>
<p>One way to evade slow boot-up syndrome is to use a special operating environment that performs a handful of basic tasks and works as an alternative to Windows. If installed on your computer, a system like this can start up instantly when you press your PC&#8217;s power button &#8212; like turning on a TV.</p>
<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=3BDF9FDD-6E19-4E55-86F2-054F0197D948&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3BDF9FDD-6E19-4E55-86F2-054F0197D948}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=ptec'>Phoenix Technologies</a> Ltd. (PTEC) and DeviceVM Inc. both offer popular quick-start environments. Phoenix offers two solutions, called HyperSpace Dual and HyperSpace Hybrid, for five PC manufacturers, including Lenovo, Toshiba and Acer. DeviceVM&#8217;s product, called Splashtop, comes preloaded on PCs from Asus, VooDooPC and Lenovo, and each brand calls this feature something different, like &#8220;Quick Start&#8221; on a Lenovo laptop. I used HyperSpace Hybrid on a Lenovo ThinkPad X301, but didn&#8217;t get a chance to try Splashtop.</p>
<h5 class="subhed">Closed Windows</h5>
<p>It&#8217;s misleading to say that the Phoenix HyperSpace products offer a faster way to start up your computer, because they don&#8217;t actually open Windows, which is your computer&#8217;s heart and soul. Instead, they offer a primitive, bare-bones user interface that relies on Web-based applications. For example, you can send and receive email, but only by using a Web-based email program like Gmail or Hotmail. Documents must be created using a program like Google Docs, and when you watch videos, you must use a player like YouTube rather than something like Windows Media Player or QuickTime. Photos can be viewed either via a photo Web site like Flickr or in the HyperSpace browser. Nothing like Word or PowerPoint is available in this slimmed-down environment.</p>
<p>HyperSpace Dual, which costs $40 a year or $100 for three years, operates only one environment or the other (Windows or HyperSpace) at a time and must shut one system down to start the other. HyperSpace Hybrid costs $60 annually or $150 for three years and can run both Windows and HyperSpace side by side. Hybrid users can easily toggle back and forth between systems by pressing the F4 key. If your PC meets the required specifications, you can download a 21-day free trial of HyperSpace Dual or Hybrid from <a href="http://HyperSpace.com" rel="external">HyperSpace.com</a>.</p>
<p>(DeviceVM&#8217;s Splashtop doesn&#8217;t run side-by-side with Windows, so is more comparable to HyperSpace Dual. But it does have features that are currently missing in both versions of HyperSpace, including a music player, photo manager, Skype and an instant-messaging program that works with popular IM services.)</p>
<p>Though Windows exists on the same machine, its contents aren&#8217;t capable of synchronizing with the Phoenix quick-start system. So if I wrote and saved a draft of this column in Windows, and opened HyperSpace on my laptop a few days later, I wouldn&#8217;t be able to see my column or any other files on the Windows side. And browser bookmarks don&#8217;t synchronize with the HyperSpace browser.</p>
<p>In HyperSpace Hybrid, you can download files from the Web, like photos from Flickr, and save them to a My Documents folder. Confusingly, this has nothing to do with the My Documents folder on the Windows side, and Windows can&#8217;t view those files. But anything I download to HyperSpace Hybrid (not HyperSpace Dual) can be transferred to and opened in Windows by clicking an option that says &#8220;Open in Windows.&#8221; This is essentially using Windows as a viewer.</p>
<h5 class="subhed">Using Less Power</h5>
<p>In addition to zippy start times, Phoenix claims that its quick-start environment doesn&#8217;t use as much power as a full operating system like Windows. According to the company, both versions of HyperSpace are capable of improving a machine&#8217;s battery life by up to 30% because while HyperSpace is working, Windows is automatically set into sleep mode, fewer things are happening in HyperSpace compared with Windows, and the processor is operating at a lower speed.</p>
<p>Before I could download HyperSpace, I had to make some adjustments to the laptop&#8217;s internal startup system, or BIOS, which I did without much trouble by following some clear directions from HyperSpace&#8217;s Web page. I also had to change my hard-disk partition to allow for more room so that HyperSpace would fit. When I finally installed HyperSpace Hybrid, its wireless Internet didn&#8217;t work at all, and it also shut down the wireless capability on the Windows Vista side of my machine. Phoenix Technologies said these were special circumstances related to my laptop, and that not everyone would have the same experience I did.</p>
<h5 class="subhed">Links to Web Apps</h5>
<p>The HyperSpace environment has a left-side panel filled with icons that link to Web-based applications like Facebook, Flickr, Amazon (AMZN) and Gmail. It seems odd that a subscription program comes loaded with what could be seen as advertisements. What&#8217;s more, none of these widgets can be removed or repositioned in the panel. And users can&#8217;t add their own icons linking to Web sites that they like.</p>
<p>In March, the company says an updated version of HyperSpace will be able to synchronize some information between Windows and HyperSpace, like Internet Explorer favorites, and it will include built-in players for DVDs and music, as well as games like Sudoku. The new version also will let people plug a digital camera into their HyperSpace Hybrid PC to view and save photos; now, USB ports are turned off in Hybrid to save battery life, disallowing digital-photo uploads.</p>
<p>If you dread the time-sucking process of booting up your PC just to do a quick Internet search, you might want to try downloading HyperSpace. But the confusing installation process might persuade average computer users to get a laptop with a pre-installed quick-start program or suffer with slow boot times.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Web Searches That Really Bear Fruit</title>
		<link>http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/</link>
		<comments>http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 00:18:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[algorithm]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[Craigslist]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[dog]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[history]]></category>
		<category><![CDATA[inauguration]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[LexisNexis]]></category>
		<category><![CDATA[LexisWeb.com]]></category>
		<category><![CDATA[link]]></category>
		<category><![CDATA[Malia]]></category>
		<category><![CDATA[Microsoft Live Search]]></category>
		<category><![CDATA[my.surfcanyon.com]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[personalization]]></category>
		<category><![CDATA[preferences]]></category>
		<category><![CDATA[President-elect]]></category>
		<category><![CDATA[profile]]></category>
		<category><![CDATA[puppy]]></category>
		<category><![CDATA[rank]]></category>
		<category><![CDATA[real-time]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[Sasha]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[SearchWiki]]></category>
		<category><![CDATA[shopping]]></category>
		<category><![CDATA[sports]]></category>
		<category><![CDATA[surf]]></category>
		<category><![CDATA[Surf Canyon]]></category>
		<category><![CDATA[URL]]></category>
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		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web search]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20090113/web-searches-that-really-bear-fruit/</guid>
		<description><![CDATA[There's nothing more frustrating than a fruitless Web search -- or one that returns results that distract you from your original goal. This week I tested two free tools that attempt to make your Web searches more relevant by learning from users' reactions to search results.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s nothing more frustrating than a fruitless Web search &#8212; or one that returns results that distract you from your original goal. Search giant Google knows this all too well and realizes that there&#8217;s a chance you might switch to another search engine if you get tired of poor results.</p>
<p>This week I tested two free tools that attempt to make your Web searches more relevant by learning from users&#8217; reactions to search results: Google&#8217;s SearchWiki and Surf Canyon Inc.&#8217;s namesake tool for Web browsers. These two don&#8217;t necessarily compete against each other; in fact, they can be used in tandem. But after initially entering a search query, SearchWiki requires additional work on the part of the user that many people may not want to do. Surf Canyon works automatically as you go, sorting results according to real-time user behavior.</p>
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<p>SearchWiki depends on people to rank their own search results by promoting favored URLs to the top of a screen and knocking others to the bottom. It is available to most people who are logged into a Google account, and these user preferences are remembered if the same searches are performed at other times.</p>
<p>This sorting is done using elegant animation; preferred URLs float to the top of the screen when selected and unwanted results disappear in a magic-trick-like poof when removed. Comments about a link can be typed into a word bubble beside the URL and all comments are available to the public, labeled as posted by &#8220;Searcher&#8221; unless you create another nickname for yourself. People can also add preferred URLs to a search-results page if, for example, they know a better link about something than those that show up.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO043_pjMOSS_G_20090113130846.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO043_pjMOSS_G_20090113130846.jpg" alt="Web Searches That Really Bear Fruit" height="253" width="380" /></a><br />Google&#8217;s SearchWiki</div>
<p>But who wants to do all this work? Google (GOOG) says your votes don&#8217;t influence the way other Google users see search results, nor do they affect your search results if you aren&#8217;t logged into Google. You can see the number of votes a URL got from fellow voters, as well as comments made about the URL &#8212; but only after you select a link at the bottom of the search-results page. If you promote a URL, you&#8217;ll automatically see what other people think about this link.</p>
<p>For your efforts, you&#8217;ll create a small collection of results that are saved in your account, sorted by date and time should you ever want to revisit them. This could come in handy in some circumstances, such as if you were researching a topic and you forgot to save Web pages as you went. Google confusingly calls these &#8220;SearchWiki notes,&#8221; though they really include all of the links you voted on, as well as typed-in notes about links.</p>
<p>SearchWiki is a tough sell because most of us are already trained to surf the Web quickly, skipping ahead and back through links without taking the time to rank those results or comment on them. And it only works with Google searches.</p>
<p>If you like the idea of more personalized Web searches but would like to use other search engines or don&#8217;t want to do extra work, you might like Surf Canyon. Once downloaded, this tool displays bull&#8217;s-eyes beside certain results to show that Surf Canyon has found additional related hits. Clicking on this bull&#8217;s-eye reveals those suggested links, pulled from deeper down in the search results, and these links might have bull&#8217;s-eyes of their own. This cascade of data goes on and on as an algorithm studies which of the returned results you do or don&#8217;t choose.</p>
<p>You might be deterred from using Surf Canyon because it must be downloaded before it works on Internet Explorer or Firefox. (A version of Surf Canyon for Apple&#8217;s (AAPL) Safari browser is due out within a month.) This tool works with Google, Yahoo (YHOO), Microsoft Live Search (MSFT) and Craigslist, and just started working with LexisNexis&#8217;s LexisWeb.com legal-search engine.</p>
<p>Surf Canyon might not seem to be doing much at first, but it changes and reflects your preferences as you make them. For example, a search for &#8220;Obama dog&#8221; originally returned results about how the President-elect and his family are narrowing their search for a puppy. But as I opened more links related specifically to Mr. Obama&#8217;s daughters, more results appeared on screen about Sasha and Malia. Each time I hit the browser&#8217;s Back button to return to the original search page, Surf Canyon offered a new set of relevant URLs.</p>
<p>I tried looking at Craigslist.com for last-minute inauguration tickets, and one hit listed an inauguration-appropriate dress that someone was giving away free. The Surf Canyon bull&#8217;s-eye appeared beside this result, and when I selected it, three more dress listings appeared.</p>
<p>Surf Canyon recently released an option for users who want long-term personalization, found at my.surfcanyon.com. It lets people select sources from which they prefer to receive news, shopping, research, or sports and entertainment results. Individual sites not listed on this page can also be added to a list of sources to use; likewise, sites can be added to a blacklist so results never come from them.</p>
<p>Unlike Google, Surf Canyon doesn&#8217;t save your history or usage profile. And if you haven&#8217;t created personalized preferences using the link above, it responds solely using your as-they-happen signals, like when you choose one link over another.</p>
<p>Google&#8217;s SearchWiki is asking users to do extra work, which may not be practical for many users. But if you do use it, this tool&#8217;s personalized, saved results could be a real boon. Surf Canyon worked well for me with multiple search engines, retrieving data from result pages I likely wouldn&#8217;t have opened. Either way, your days of futile Web searching are numbered.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
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		<title>Organizing Your Web Life in One Place</title>
		<link>http://solution.allthingsd.com/20081216/organizing-your-web-life-in-one-place/</link>
		<comments>http://solution.allthingsd.com/20081216/organizing-your-web-life-in-one-place/#comments</comments>
		<pubDate>Wed, 17 Dec 2008 02:06:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[Microsoft]]></category>
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		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Bing Crosby]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[Calendar and Events]]></category>
		<category><![CDATA[Chat]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Family Safety]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Hotmail]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Keith Urban]]></category>
		<category><![CDATA[Mail]]></category>
		<category><![CDATA[Messenger]]></category>
		<category><![CDATA[MobileMe]]></category>
		<category><![CDATA[Movie Maker Beta]]></category>
		<category><![CDATA[Mozilla Firefox]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Outlook Express]]></category>
		<category><![CDATA[Pandora]]></category>
		<category><![CDATA[Photo Gallery]]></category>
		<category><![CDATA[Photobucket]]></category>
		<category><![CDATA[profile]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[sharing]]></category>
		<category><![CDATA[Shutterfly]]></category>
		<category><![CDATA[SkyDrive]]></category>
		<category><![CDATA[slide show]]></category>
		<category><![CDATA[Spaces]]></category>
		<category><![CDATA[Toolbar]]></category>
		<category><![CDATA[tweets]]></category>
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		<category><![CDATA[Web]]></category>
		<category><![CDATA[White Christmas]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows Live]]></category>
		<category><![CDATA[Windows Live Essentials]]></category>
		<category><![CDATA[Windows PC]]></category>
		<category><![CDATA[WordPress]]></category>
		<category><![CDATA[Writer]]></category>
		<category><![CDATA[Xbox Live]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://solution.allthingsd.com/20081216/organizing-your-web-life-in-one-place/</guid>
		<description><![CDATA[Katie reviews Windows Live, Microsoft's Web-based attempt to consolidate many of the regular activities you perform on the Internet: sharing photos on Flickr, emailing via Hotmail, posting status updates on Facebook, following tweets on Twitter, sending instant messages on Google Chat and keeping a calendar on Apple's MobileMe.]]></description>
			<content:encoded><![CDATA[<p>If you use the Internet regularly, your activities are likely spread out all over the Web. You might be sharing photos on Flickr, emailing via Hotmail, posting status updates on Facebook, following tweets on Twitter, sending instant messages on Google (GOOG) Chat and keeping a calendar on Apple&#8217;s MobileMe. You hop from one site to the next, juggling different user names and passwords.</p>
<p>Last month, Microsoft unveiled Windows Live, its Web-based attempt to consolidate many of these activities. Windows Live can be found at <a href="http://home.live.com" rel="external">home.live.com</a> and includes programs that cover a lot of ground: Hotmail (email), SkyDrive (online storage), Spaces (blogging), Calendar and Events (online invitations). Four new Windows Live categories &#8212; Profile, People, Photos and Groups &#8212; create a Facebook/MySpace-like feel by following activities of networked users and sharing that data with others.</p>
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<p>If you&#8217;re using a Windows PC, you can additionally download a suite of seven free desktop applications called Windows Live Essentials from <a href="http://download.live.com" rel="external">download.live.com</a> that enhance and coordinate with the Windows Live services. These include Messenger, Photo Gallery, Mail, Writer, Movie Maker Beta, Family Safety and Toolbar. I downloaded the Essentials and enjoyed using many of them, especially Mail, Messenger and Toolbar.</p>
<p>But I focused my testing this week on the Windows Live Web services, which, as advertised, let me control various elements of my digital life in one place with one password. SkyDrive is a simple and approachable online-storage repository that will be truly useful for a lot of folks who want a central place to keep files. The Windows Live Profile offers handsome personalized pages with bright colors and designs; compared side-by-side with a Facebook page, it made Facebook look dull and sparse. I also used Windows Live Photos to upload digital photos onto my Profile and then shared them with friends and family in three quick steps.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN841_MOSSBE_G_20081216145332.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN841_MOSSBE_G_20081216145332.jpg" alt="New Windows Live programs" height="253" width="380" /></a><br />New Windows Live programs include Profile, which offers personalized pages.</div>
<p>Microsoft (MSFT) smartly realized that most people already visit a variety of sites for online pursuits and will want to add those activities to their Windows Live Profile. Users can currently link to 12 other sources, including Twitter, Flickr, Photobucket, WordPress, Pandora and Yelp &#8212; but not Facebook or MySpace. Microsoft says that it&#8217;s working to build relationships with Facebook and MySpace and hopes to have related news next year.</p>
<p>But though various Web activities can be added to a Live Profile, this connection isn&#8217;t as productive as it could be. Take Twitter, for example. I added my Twitter account to my Live Profile, but on Live Profile I could see only tweets from myself and from people in my Windows Live network. To see tweets from the 50 people I follow on Twitter, I had to go to <a href="http://Twitter.com" rel="external">Twitter.com</a>.</p>
<p>I had a similar experience with Pandora. I added my Pandora account to my Live Profile, and when I bookmarked Keith Urban as a favorite artist, this tidbit appeared on my Live Profile page. But when I listened to Christmas tunes for a few hours, nothing on my Profile page reflected this (i.e., &#8220;Katie is listening to Bing Crosby&#8217;s &#8216;White Christmas&#8217;&nbsp;&#8221;).</p>
<p>After linking my Live Profile to my Flickr account, I posted photos on <a href="http://Flickr.com" rel="external">Flickr.com</a>, and seconds later, these pics appeared on my Live Profile. But other activities from Flickr weren&#8217;t reflected on my Live Profile, such as when my contacts posted photos or when those in a Flickr group of which I&#8217;m a member posted photos. To see this, I had to visit Flickr.com.</p>
<p>Microsoft says that in the case of Web activities, the outside companies choose what to show and what not to show. But I can&#8217;t use Windows Live as a home base for my other online activities unless it displays useful data that save me trips to other Web sites.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN842_MOSSBE_G_20081216150455.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN842_MOSSBE_G_20081216150455.jpg" alt="Windows Live Messenger" height="253" width="380" /></a><br />Messenger displays friends&#8217; updates.</div>
<p>Like many social-networking services, Windows Live gives special privileges to those who are in the network. To belong to a Windows Live network, one must first have a Windows Live ID, which anyone can get by signing up for Hotmail, Windows Live Messenger or Xbox Live.</p>
<p>Windows Live also allows interaction with people outside the network. For instance, I can share any of the photos that I upload to my profile with friends and family who don&#8217;t have Windows Live IDs by simply emailing a link to them. These people don&#8217;t need a Windows Live ID to look at the photos.</p>
<p>When I used Windows Live to share photos with my sister, who has received hundreds of digital shots from me on every photo-sharing Web site I&#8217;ve tested, she wasn&#8217;t impressed. She correctly pointed out that other sharing sites, like Shutterfly, allow full-screen slideshow views; Windows Live limits slide shows to the size of the browser window.</p>
<p>Windows Live Web services work best on Microsoft&#8217;s own Internet Explorer browser, version 6 and up, and a special quick-photo-upload tool works only with Internet Explorer. This uploading tool doesn&#8217;t work with Apple&#8217;s (AAPL) Safari browser or the Mozilla Firefox browser; instead, you must slowly add each photo to your page, selecting them one at a time.</p>
<p>If you&#8217;re using a Windows PC, the Windows Live Essentials are definitely worth installing. Photo Gallery enables simple photo publishing directly from your computer&#8217;s collection of My Pictures, and specific faces can be labeled and tagged in each shot. Windows Live Mail, which replaced Outlook Express last year, is a smoothly designed program that I rely on every day for use with three different email accounts. Windows Live Messenger links into the Live Web services specifically by retrieving the status updates for each person in your network and displaying those in a ticker-like panel at the bottom of Messenger. The Windows Live Toolbar works only in Internet Explorer but shows an at-a-glance view of your network&#8217;s updates, along with photos, email and calendar &#8212; all in the top panel of the browser.</p>
<p>Windows Live Essentials are still in beta, or testing, mode, and Windows Live Web services will add more partnerships next month. I&#8217;ll be anxious to see if these new partnerships operate more productively with the Live Profile. Aggregating content from across the Web isn&#8217;t worthwhile unless that content is fully and usefully accessible in its new home.</p>
<p>Still, Windows Live Web services and Essentials provide solid tools that can help you organize your email, messaging, photos, storage, scheduling and social networking in one place with one password. That, by itself, is a relief.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Helping Your Data Decamp to a Mac</title>
		<link>http://solution.allthingsd.com/20081209/helping-your-data-decamp-to-a-mac/</link>
		<comments>http://solution.allthingsd.com/20081209/helping-your-data-decamp-to-a-mac/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 01:52:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<description><![CDATA[With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it’s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.]]></description>
			<content:encoded><![CDATA[<p>With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it&#8217;s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.</p>
<p>Apple (AAPL) has promoted this PC-to-Mac switching concept heavily over recent years &#8212; particularly with its &#8220;I&#8217;m a Mac&#8221; commercials, which bluntly compare the Windows and Mac operating systems. Windows Vista has been a source of consternation all its own, and some people have opted for the Mac rather than risking problems with a Vista PC. Apple recently reported that about 50% of the people buying Macs in the Apple stores are new to the Mac.</p>
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<p>If you buy a new Mac from the Apple store, staffers there (&#8221;Geniuses,&#8221; as they call themselves) will transfer your files over to the new machine free. This process takes place in the store, though Apple says it generally isn&#8217;t a &#8220;while you wait&#8221; task. If you buy a Mac elsewhere, such as online or at Best Buy (BBY), Apple stores charge $50 for this transfer.</p>
<p>But some people aren&#8217;t comfortable with the idea of handing a computer filled with their personal files over to a stranger. If this is the case for you, some other viable options include copying your old PC&#8217;s data onto a portable hard drive or onto discs that are compatible with the new computer. If several home computers are networked, files can be transferred onto a drive accessible by all the machines.</p>
<p>This week, I tried yet another method, copying data from a Windows machine over to a new MacBook using a special transfer cable from <a href="http://www.belkin.com/">Belkin International Inc.</a> The aptly named Switch-to-Mac Cable plugs into USB ports on two computers. It came out a month ago and is available for $50 at places like Best Buy and Apple stores. Like other transferring methods, it moves only files and not programs or applications, such as Microsoft Word (MSFT). (Windows applications can run on a Mac using programs like Boot Camp, Fusion or Parallels.)</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN792_pjMOSS_G_20081209144741.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN792_pjMOSS_G_20081209144741.jpg" alt="The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac." height="253" width="380" /></a><br />The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac.</div>
<p>I tested the Belkin Switch-to-Mac Cable by transferring data to a new Apple MacBook from my two-year-old Lenovo ThinkPad X60, which runs Vista. (Most people will transfer from an older PC that doesn&#8217;t run Vista.)</p>
<p>After installing the software included and connecting the transfer cable to both the Mac and Windows PC, short, on-screen prompts walked me through the steps for copying data from one computer to the other. On one instructional screen, I checked boxes to indicate what I wanted to transfer, including documents, pictures, music, videos, Internet Explorer bookmarks, desktop wallpaper and desktop files. Here, I could also opt to transfer a custom folder as well as personal information from Outlook like email, contacts and calendar.</p>
<p>I liked Belkin&#8217;s simple approach, including unintimidating software and a straightforward cable with a glowing, white indicator. But the files didn&#8217;t all properly transfer from my Windows laptop to my Mac. Most notably, the software prompted me to move files on my desktop, but the cable moved only five of the 23 selected files stored there.</p>
<p>Also, I use Mozilla&#8217;s Firefox as my default browser, but Belkin doesn&#8217;t move Firefox bookmarks to the Mac. Still, my Internet Explorer bookmarks moved over into Safari, Apple&#8217;s browser. Belkin explained that it left out Firefox transfers, instead focusing on programs like Safari that come installed on Macs. Even without a cable, Firefox itself will export bookmarks to be moved to the Mac in just a few simple steps.</p>
<p>I had no problems transferring everything else, and things like photos and music moved to the Mac appeared there in logical places. For example, photos stored in the &#8220;My Pictures&#8221; folder on my Windows PC automatically moved over to iPhoto on the Mac and retained their original folder labels in iPhoto.</p>
<p>In most cases, newly transferred files were clearly labeled on the Mac in folders marked &#8220;Windows PC.&#8221; After my initial transfer, I used the cable for additional transfers, and the data moved in those follow-ups were labeled &#8220;Windows PC-2&#8243; and so on. When my email, contacts and calendar transferred from my Windows Live Mail desktop client, I wasn&#8217;t sure where this data had moved within Apple Mail because I didn&#8217;t see a &#8220;Windows PC&#8221; folder. A Belkin representative explained that files transferred to Apple Mail are stored in an &#8220;Import&#8221; folder.</p>
<p>If your transfer doesn&#8217;t work perfectly the first time, try moving stray files into a folder that transferred successfully in a previous attempt. I did this with some of my desktop files when they didn&#8217;t move over and it worked, albeit with an extra step.</p>
<p>Over the phone, I walked through numerous troubleshooting scenarios with Belkin to figure out why my desktop files didn&#8217;t transfer over to the new Mac, but nothing helped. Belkin said it hadn&#8217;t seen my desktop transfer problem in its tests.</p>
<p>I was frustrated to find that Belkin doesn&#8217;t offer much in the way of detailed instructions for users, such as a FAQs Web site or troubleshooting steps for common hiccups. Its simplicity is an asset, but when performing an important task like transferring data, I&#8217;d rather have the option of knowing more than less. Belkin says it plans to add more help for users in the future.</p>
<p>As its name indicates, the Belkin Switch-to-Mac Cable isn&#8217;t designed to transfer data from one Mac to another, nor from one Windows PC to another. Nor will it transfer data from a Mac to a Windows PC. Additionally, all hidden directories and system directories are ignored, as are all files with the following extensions: .exe, .com, .dll, .scr, .ini, .db, .lnk.</p>
<p>Not tested was a competing product from Detto Technologies, the $50 Move2Mac, which comes in two versions: One enables transfers from older PCs without USB ports, the other enables transfers from PCs with USB ports that are running Windows 98, Millennium, 2000 or XP &#8212; but not Vista, which the Belkin enables.</p>
<p>If you&#8217;re moving away from a Windows PC, Belkin&#8217;s Switch-to-Mac Cable is one tool that can make this transition easier.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to</strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a> </p>
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		<title>Social-Networking Software Becomes Neighborly</title>
		<link>http://solution.allthingsd.com/20080805/social-networking-software-becomes-neighborly/</link>
		<comments>http://solution.allthingsd.com/20080805/social-networking-software-becomes-neighborly/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 21:32:45 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<description><![CDATA[We tested Meebo, Adium and Digsby, free instant-messaging programs that work by being a one-stop shop for online communication. All three are straightforward and work without much effort or instruction.]]></description>
			<content:encoded><![CDATA[<p>Instant-messaging programs, once the snobby little kids of the online communication world, have had to learn to play well with others.</p>
<p>AOL&#8217;s AIM started out with enough popularity to freely ignore the need to integrate with other programs; now, it can be argued that AIM retains its relevancy by operating with other messaging programs like <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a>&#8217;s Gmail chat and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a>&#8217;s iChat. Other IM clients paired up with one another to increase usability, like when <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=msft'>Microsoft</a> and <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=yhoo'>Yahoo</a> became interoperable over two years ago.</p>
<p>But nowadays, social-networking offerings &#8212; like leaving messages on Facebook walls and receiving Twitter &#8220;tweets&#8221; from friends &#8212; compete with traditional instant-messaging programs. And advanced technology in mobile devices has helped these chats move from desktops to iPhones and BlackBerrys, where conversations can continue on-the-go, using mobile applications.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/AK-AH543_MOSSBE_20080805122133.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/AK-AH543_MOSSBE_20080805122133.jpg" alt="Image" height="301" width="380" /></a><br />Three free programs &#8212; Meebo, Adium and Digsby &#8212; work by consolidating numerous messaging accounts into <highlight type=\"BOLD\">one combined program</highlight>.</div>
<p>This week I tested three free programs that seem to acknowledge the fading star of isolated instant messaging, as we once knew it. Meebo, Adium and Digsby work by consolidating numerous messaging accounts into one combined program. Some of these include social-networking integration or even built-in email notifications, turning the service into a one-stop shop for online communication. The result can save people from choosing one IM system over another.</p>
<p>All three of these programs are straightforward and work without much effort or instruction. They require users to enter the user names and passwords to log onto each IM account, which may make some people uncomfortable, even though each site explains its privacy policy. Of the three, Digsby offers to integrate with the greatest number of programs all at once, including instant messaging, email and social-networking accounts. It also lets people handle email by deleting or sorting it directly in the IM window, which neither of the other programs does.</p>
<p>But Digsby isn&#8217;t yet usable on Macs or Linux, and Adium (the second-best offering) is available only on Macs. When used with the correct operating system, these programs perform as promised, easing communication overall and saving people the hassle of logging into various accounts &#8212; or missing out on chats with friends because of not signing into certain programs.</p>
<p>Meebo, <a href="http://www.meebo.com" rel="external">www.meebo.com</a>, is the only one of these three products that is completely Web-based. It works on all major browsers, including Internet Explorer, Firefox and Safari, and doesn&#8217;t require any installation &#8212; a plus for those who would like to be using instant messaging in the office but aren&#8217;t able to install software on corporate computers. It can log users into one of six messaging programs simultaneously, including Yahoo, Microsoft, AIM, Google, ICQ and Jabber.</p>
<p>I signed onto three instant-messaging accounts at once on Meebo by entering the username and password for each and selecting one overall &#8220;Sign In&#8221; button, which logged me into each program simultaneously and displayed all of my contacts in one condensed panel. Meebo can be configured to automatically launch within Firefox if a Firefox extension is downloaded.</p>
<p>Meebo.com is also usable on the iPhone and iPod Touch, allowing people to log into multiple accounts simultaneously from their mobile device. As of now, neither Adium nor Digsby has an application that allows it to work with the iPhone or iPod Touch.</p>
<p>Digsby, <a href="http://www.digsby.com" rel="external">www.digsby.com</a>, was a cinch to set up on my laptop, which was running Windows Vista. It walked me through the steps of adding accounts from instant-messaging programs, email accounts such as Gmail and Hotmail, and social-networking sites such as Facebook, MySpace and Twitter. Digsby works with IM and emails accounts from AOL/AIM, Yahoo, Microsoft and Google. Jabber, ICQ and Facebook chats also work with Digsby, along with IMAP and POP email accounts.</p>
<p>Once added, all of these accounts are represented in one clean panel. These consolidated communication programs saved me many extra clicks on my computer over a weekend, and I easily chatted with friends while checking messages. New emails received in my Gmail account were visible in a preview panel that popped up when I moved my cursor over the email account name. Right within this email preview panel, I could delete or archive each message; I was also able to mark a message as read or report it as spam. I performed all of these email tasks without opening my Gmail account in a browser or email client. Shortcuts in this preview panel labeled Open, Compose and Inbox sent me to my browser to perform these more-involved tasks.</p>
<p>This in-line functionality also applies to other email accounts, according to Digsby. But though I could see a tally of newly received Hotmail messages in my Digsby preview panel, these messages weren&#8217;t as interactive as those received in my Gmail inbox.</p>
<p>Digsby also tracks Twitter alerts and timelines, as well as Facebook newsfeeds and alerts &#8212; including posting notifications in your Digsby panel whenever someone &#8220;friends&#8221; you on Facebook.</p>
<p>Adium, <a href="http://www.adiumx.com" rel="external">www.adiumx.com</a>, wins points for cuteness. The downloaded program is represented by a goofy, green duck, which plops itself in the Mac operating system dock and closes its eyes when not in use. When new messages are received via Adium, this duck flaps its wings until you open the message. The Adium user interface incorporates sleek visuals, such as status windows that gracefully float above user names whenever a cursor moves over these names.</p>
<p>Adium works with AIM, ICQ, .Mac, Jabber, Google Talk, Windows Live Messenger and Yahoo Messenger. Adium supports new email notifications for some accounts, but doesn&#8217;t enable reading or sending email within the program. Instead, it offered to open my account via the browser or using Microsoft Entourage on the Mac. Social networking is limited to MySpace IM on Adium, though the next version will support Facebook Chat.</p>
<p>Adium organizes multiple conversations using tabs stacked at the bottom of a chat window. Icons line the top of each chat window, such as a file icon for transferring files and a lock that switches a conversation to be encrypted and off-the-record. Any conversation that isn&#8217;t designated encrypted is automatically stored in a table of Adium transcripts, which can be sorted by To, From or Date. Transcripts can be sorted using rough timelines like &#8220;within the past two weeks&#8221; or &#8220;since yesterday.&#8221;</p>
<p>I saved myself time and mouse clicks by using these three consolidation programs, though I preferred Digsby in the end because of its intuitive email integration. These programs will help to take down the instant-messaging barriers that have become turn-offs over the past couple years, and may better integrate IM with the social networks and mobile devices that are on the rise.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong>the Mossberg Solution at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
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