The Mossberg Solution » instant messaging

Lost in Immersion: Speaking French on the Web

Katherine Boehret — Tue, 18 Aug 2009 23:00:52 +0000

The home page of Totale shows your learning progress and options for playing language games by yourself or with other students.

If you’ve ever learned a foreign language, you know the vast difference between completing workbook activities and speaking with others. The latter experience can involve sounding out unfamiliar accents or guttural pronunciations and, though intimidating, is ultimately more rewarding. By immersing yourself in a language and navigating through situations, you learn how to speak and eventually think in that language.

Rosetta Stone (RST) has long used visual learning without translations by pairing words with images—one of the ways a baby learns to speak. For the past week, I’ve been testing its newest offering: Rosetta Stone Totale (pronounced toe-tall-A), which is the company’s first fully Web-based language-learning program. It aims to immerse you in a language using three parts: online coursework that can take up to 150 hours; live sessions in which you can converse over the Web with a native-speaking coach and other students; and access to Rosetta World, a Web-based community where you can play language games by yourself or with other students to improve your skills.

[ See post to watch video ]

Totale costs a whopping $999, so if you aren’t serious about learning a language it’s a tough sell. Rosetta Stone says this program is comparable to an in-country language-immersion school. The company’s most expensive offering before Totale was a set of CDs (lessons one, two and three) that cost $549, included about 120 hours of course work and had no online components.

The Totale Package

Since Totale is Web-based it doesn’t come loaded onto several disks in a yellow box like the company’s previous products. But despite this digital transition, buyers of Totale will still receive Rosetta’s familiar yellow box, now filled with a USB headset and supplemental audio discs for practicing away from the PC—mostly while in the car.

I’ve spent over eight hours learning French in Totale throughout the past week, and I have to say that I’m surprised by how much I feel I’ve already learned. I realized this when I spent a 30-minute car ride listening to one of the supplemental audio CDs. I mentally identified and translated practically every vocabulary word and phrase, and I repeated the words aloud with what I thought sounded like a pretty decent French accent. This was after just four hours of work online.

Totale users can speak with a coach and three others in studio sessions.

Intensive Coursework

The core of Totale is the time-intensive online coursework. But even though this takes a lot of effort, its layout is attractive and each screen has only a few things on it so it doesn’t feel overwhelming. Lessons include identifying photos of objects or situations as they are described aloud, writing phrases (my least favorite part), and using deductive reasoning to construct and dictate your own sentences about a photo. Totale’s headset comes in handy during exercises that require you to repeat words or sounds out loud into the microphone.

Activities in Rosetta World—including solo, two-person and group games—were addictively fun. One game plays like Bingo: I listened to someone speaking French and marked words on the board as I heard them, racing to get five words horizontally, vertically or diagonally before my opponent beat me to it. I waded into these games cautiously at first, playing alone before I got familiar enough to challenge another Totale user.

Helpful indicators show how many people are available at any given time for each type of game in Rosetta World—meaning that person is logged into Totale and studying the same language as you. I never saw more than five people in the community, and it gets a little old playing (or worse, losing) to the same person after a while. Since Totale was only recently released, this community should grow over time.

A chat window at the bottom left of the browser window reminded me of Facebook’s built-in instant-messaging program, listing users against whom I competed in online games. But unlike when I’m on Facebook, I didn’t feel comfortable instant messaging with these people.

No Flashcards

Rosetta Stone’s methods, while natural and easy to pick up, aren’t what my brain expects when learning a different language. I minored in Spanish in college, learning in traditional classroom style by studying verb conjugations on flashcards and vocabulary definitions in English. So at certain times throughout Totale’s French-only lessons, a part of me wanted to know the exact definition of a phrase or the reasoning behind why something was the way it was.

The moment of truth came when I attended a real-time, 50-minute studio session online with one of the live coaches—all of whom are native speakers—and two other students (four students is the maximum allowed per class).

Rosetta Stone recommends that students complete an entire unit before joining one of these studio sessions, and the only language you are permitted to speak during the studio is the one being studied. I proudly remembered all of my new vocabulary words as our coach pointed the cursor to animals, colors and clothing, asking us questions and prompting us to ask one another questions. The coach kindly corrected us when we made mistakes, made jokes about words and used an on-screen tool to type out a few of the harder phrases.

But I fumbled around trying to remember the correct phrases and grammar to go along with my vocabulary.

I frustratingly realized that I didn’t even know how to ask my coach in French, “Why is that blanc and not blanche?” Our coach eventually answered that question and some others without anyone’s prompting because it was obvious that none of us knew what forms of some words were right or why; Totale’s coursework doesn’t include explanations. A few of the phrases our coach explained still puzzled me and I was starting to miss my flashcards from Spanish class.

Team Effort

Rosetta Stone is determined to make sure you don’t feel like you’re alone as you work through the Totale program. A “Customer Success Team” representative calls you within a day of your product purchase to answer any questions or concerns about how everything works. And this team keeps calling or emailing (you tell them which contact method you prefer) whenever you have passed a milestone in the program—or to encourage you to pick it up again if you haven’t logged on in a while.

Even for $999, you can go back in and re-use every feature in Totale, but only for one year. You can reset your scores and completely start over, attending online studios again and playing games in Rosetta World as many times as you like. But once a year is up, you’re finished with the program.

Rosetta Stone Totale works on all major Mac and Windows PC browsers, though participating in a studio session while using some browsers requires you turn off their pop-up blockers.

I still have work to do in Totale, but I’m looking forward to it—even though I find some aspects to be a bit vague. This program does a terrific job of immersing you in a language and may be the next best thing to living in a country, surrounded by native speakers. Best of all, unlike my semester abroad in Spain where college friends gave me my daily fix of the English language, Totale never lets you slip out of using the language you’re studying.

Edited by Walter S. Mossberg. Email Katherine Boehret at
mossbergsolution@wsj.com.

IPod to Reach Out and Touch Someone

Katherine Boehret — Wed, 29 Apr 2009 01:02:03 +0000

Apple’s iPhone has changed the game since its debut almost two years ago — building a powerful platform for on-the-go Web browsing and applications, in addition to making cellphone calls. Just a few months after the iPhone appeared, Apple (AAPL) introduced the very similar iPod Touch, which didn’t get as much attention, perhaps because its name understates the scope of its features.

The Touch resembles the iPhone, only thinner, with the same multitouch screen, fast Web browser, iPod media player and ability to run almost all of the 35,000 apps in Apple’s App Store. It doesn’t have a camera, or a few other iPhone features, and it can’t connect to cellphone networks, relying instead on Wi-Fi for its Internet connection.

[ See post to watch video ]

The Touch has caught on: Apple recently indicated that it has sold 16 million of them. One reason for the popularity is that its freedom from a phone company eliminates pricey monthly bills. But the Touch can’t easily make voice calls right out of the box. So this week, I tested ways to make the Touch even more like the iPhone: apps that use the Internet to make phone calls.

Three Apps to Test

I successfully tested three apps that can be downloaded free of charge from Apple’s App store — Skype, Fring and Truphone. Skype gave me the best connection, and my friends wouldn’t have known I was using it unless I told them. (Skype’s app is popular, with 2.8 million downloads in just four weeks.) Fring and Truphone let users make calls using Skype’s service within their apps, and they also run other programs like AIM and MSN Messenger. But Fring’s phone calls didn’t sound as clear, and I had technical difficulties with Truphone.

The downside to using these apps on an iPod Touch is that you must be connected to a Wi-Fi network. For a lot of people who work and live in areas surrounded by wireless networks, this won’t be a problem most of the time. But in those moments when mobility comes into play — like driving in a car — you’ll miss having a steady line through a phone carrier. You also can’t use these apps to make 911 emergency calls.

Another negative is that third-party applications can’t run in the background on the iPhone and iPod Touch. This means you can’t use a Touch for browsing the Web or reading email while waiting for a call from a friend via Skype or Fring. Fring offers an option that emails you when friends call or message, so you can sign on and call them back. Truphone has built-in voicemail. Skype doesn’t currently offer a notification feature.

(The next version of the iPhone OS is supposed to include notifications, which could improve the usability of these apps.)

The Touch comes in three models: an eight-gigabyte version for $229; a 16-gigabyte for $299; and a 32-gigabyte for $399. Because the Touch doesn’t have a built-in microphone, you must use something like the iPhone Stereo Headset, which costs $29 and has a microphone in its cord.

Skype Plans

Free Skype accounts, which can be used for making calls with all three apps, take just a few minutes to set up. And calls from one Skype user to another are free. Skype calls to landlines or cellphones are relatively cheap. Skype Credit, a pay-as-you-go plan, charges 2.1 cents a minute in the U.S.; Skype Subscription is a flat monthly fee that costs $2.95 when used for calls made to and from the U.S. A monthly fee of $5.95 gets you unlimited calling to one country, and $12.95 a month pays for unlimited calls to 42 countries.

The Skype, Fring, and Truphone apps let you easily import contact names and numbers from your iPod Touch. They also enable instant messaging between you and your friends. Delightful sounds indicate incoming messages and calls, and these can be heard even when the headset isn’t plugged in — as long as you put the Touch down without closing the app.

I had the most success with the Skype app. My Skype-to-landline calls sounded perfect to my boss on the other end. Skype-to-cell and Skype-to-Skype calls sounded good, but weren’t always as clear; I used my Skype account to call a friend in New Orleans on her Skype account, and I heard echoing a couple times during our 30-minute chat. Skype says this could be attributed to the fact she was on a laptop.

Fring calls made using Skype — to landlines, cellphones, and other Skype contacts — weren’t as good as the Skype app. Friends’ voices sounded slightly shaky and muffled. This kind of thing isn’t the end of the world in a quick chat, but could be a real burden during an important call. Fring offers a long list of add-ons, letting you sign in to various accounts all within the same app. These include Skype, MSN Messenger, ICQ, Google (GOOG) Talk, Twitter, Yahoo (YHOO), and AIM.

Technical Difficulties

Truphone calls to landlines and cellphones sounded a bit fuzzy. Truphone is a service unto itself, like Skype, with free calls between Truphone users, pay-as-you-go plans and monthly plans. Like Fring, Truphone enables use of other programs within its app, like AIM and Yahoo Messenger. And it includes free voicemail. But the app didn’t always work for me.

A feature in all three apps lets you call an automated voice test line so you can hear how you sound before calling others.

These iPod Touch apps aren’t perfect, and the next version of the iPhone OS may let them can run more productively in the background. But making calls from the iPod Touch is a pretty cool experience when it works well, and free or low-price plans are an attractive alternative to cellphone carriers.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

App Aims to Up Social Status of Some Basic Cellphones

Katherine Boehret — Tue, 10 Mar 2009 23:46:03 +0000

Believe it or not, there are people who want nothing to do with smart phones like BlackBerrys and iPhones — they just want a basic cellphone for making and receiving calls. Maybe it’s because they think smart phones are too big or too expensive. But as email becomes harder to miss and social-networking sites grow more popular, these people might start to feel a twinge of smart-phone envy, and wish that they, too, had a way to stay plugged in.

Notifier’s home screen condenses quick snapshots of data from various sources into: “New,” “My Update” and “My Stream.”

For the past week, I’ve been testing an application called Notifier by iSkoot Inc. (iSkoot.com), which is designed to give basic cellphones a smart-phone-like shot in the arm. Notifier aggregates updates from various sources and social communities — including email, Facebook, Twitter, news feeds and instant messaging — into one application made for no-frills phones.

I tried Notifier on a Samsung Propel that costs $50 with a two-year contract and rebate. I appreciated the app’s way of keeping so much content in one spot, which saved me from checking various places for information. And Notifier is designed so you should need to sign into an account only once. But I found serious drawbacks in the experience.

Unlike on a BlackBerry or an iPhone, on which you can place programs you use frequently on the very first screen, Notifier is buried on the phone in a section called “My Stuff,” under a section called “Games and Apps,” which takes 10 clicks to reach. That’s a tremendous pain when you just want to quickly check Facebook. There aren’t any shortcuts or hard keys on phones that will open Notifier more quickly.

Second, Notifier’s user interface can be awkward. Posting updates to my social networks through Notifier was a clumsy process that was riddled with extra steps. My phone even had a slide-out QWERTY keyboard, but I preferred to use Notifier for its namesake purpose: It “notified” me of news like friends’ status updates, new messages (tweets) on Twitter and RSS news feeds.

Notifier costs $3 monthly and is exclusively available on roughly 30 AT&T (T) phones, 21 of which don’t have QWERTY keyboards. AT&T advises people who use it to do so with a data plan; these start at $15 monthly for unlimited data without text messaging. You must buy Notifier in AT&T’s online store, MEdia Mall.

Smart phones are flush with apps that aggregate content from several social networks into one spot, including Xumii for the BlackBerry or iPhone and a feature called Pulse in Yahoo’s (YHOO) oneConnect for the iPhone. There’s even a fun — though not too functional — iPhone app called Ziibii that floats social-network tidbits down an on-screen river.

Whether they’re on smart phones or basic cellphones, apps that display a lot of data in one condensed place need to do so clearly. Notifier does this by displaying a ribbon of icons at the top of the phone’s screen that it calls the carousel, and you can move the phone’s directional arrows left or right to switch from one program to the next. Whatever icon is highlighted in the carousel is the program that appears on the rest of the screen.

A tiny house icon represents the home screen, where three categories of boxes show quick snapshots of data: “New,” “My Update” and “My Stream.” The top box, labeled New, shows names of programs with numbers to show how many new items, or updates, were submitted to that program. For example, “Inbox: 3″ means that three new emails were received; “Feeds: 54″ represents 54 newly received snippets of news from an easy-to-use RSS reader built into Notifier.

Below this data are the My Update and My Stream sections, with left and right arrows to let you scan through various subcategories within each section. My Update shows your status on the various social networking sites.

I found My Stream to be a little confusing. It lets you arrow left or right to see what’s going on in your social network — if you received a new email, for instance, or someone sent you an instant message. But because you’re arrowing left or right, not up and down in a list, it’s hard to find the beginning of this stream. And Facebook notifications are a little too vague; one might say, “Barbie Roberts updated her Facebook profile,” without telling you what she did to update it.

Another Facebook glitch that I ran into was that I had to sign in more than once. This could be a hassle if you’re on the road and nowhere near a computer. In one instance, I was signed in and typed out a status update, but had to sign into Facebook yet again to post my new status. ISkoot says this and other Facebook navigation issues will be fixed within a week.

I flicked through My Stream while standing in line to board a plane and minimized the Notifier screen to get back to the phone’s functionality. Notifier can alert you of new messages even when it’s minimized. This works because the app stays connected to the network, so when you get a new message on Facebook, an email or an instant message, an indicator pops up asking if you’d like to open up the Notifier screen.

The trouble with this indicator is that it doesn’t specify what kind of message you received. I care a lot more about email and instant messages than I do about Facebook messages and would rather not be notified about Facebook. And messages received in the Facebook inbox won’t display in Notifier’s “New” inbox; instead users must take an extra step out to the browser. The company says it’s working on fixing this.

I liked the Notifier news feeds, which were easy to set up. A technology category offered content from 11 sources, and the entertainment category’s seven sources ranged from Rolling Stone to the Onion to Perez Hilton. These feeds are mixed into My Stream, like email or any other news from your network.

Instant messaging, however, required too many steps. It took a while for buddy lists to load. When I selected a person’s name to start an IM conversation, a white screen appeared that looked like a place where I could type my message, but I had to select a “Write” option to skip to another screen and start composing. Likewise, emails couldn’t be typed on the screen of the message itself; rather, you have to open a separate screen for text entry. You might get used to this after a while, but it felt clumsy to me.

Notifier’s extra $18 monthly cost (not including a voice plan) might be worthwhile if you just need a way to stay plugged in and notified of the latest goings-on with friends and email. And compared with the cost of a smart phone, it might be an economical alternative. But its awkward interface and poor placement on the cellphone leave a lot of room for improvement.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

Tracking Friends the Google Way

Katherine Boehret — Wed, 04 Feb 2009 05:02:04 +0000

For the past week, I’ve been stalking my sister, my boyfriend and my boss. They’ve also been stalking me, and we still like one another.

All four of us have been using an application that, once downloaded onto a mobile device, uses location-based technology to track its users’ movements. The app then displays the user’s location on a map for friends to see, so they can know where the person is at all times.

We used Google Latitude, a new feature in the search giant’s Google Maps mobile application as of today. People can get this if they upgrade their current version of Google Maps or install Maps for the first time. It works on Google’s G1, most color BlackBerrys, most Windows Mobile devices and some other smart phones. Google says it will soon work on the iPhone, iPod touch and Sony Ericsson phones.

[ See post to watch video ]

Google (GOOG) is arriving late to the party where location-based apps like Loopt (Loopt.com) from Loopt Inc. and Where (where.com) from uLocate Communications are already following people on a variety of mobile devices ranging from basic cellphones to iPhones. These apps rely on GPS satellites, Wi-Fi or cellular towers to locate you and your friends, and then use this data to encourage people to find nearby attractions, local information or social networks.

Latitude is an opt-in-only feature, meaning no one can see your location — or vice versa — without permission. It uses either GPS satellites or cell-tower and Wi-Fi location technology depending on your mobile device’s specifications and what’s most available in certain spots. My trusted testers and I used Google Latitude on three different kinds of BlackBerrys: the Pearl 8130, Curve 8320 and two Curve 8900s. Of these, only the 8900s made use of GPS.

Latitude, a feature in Google Maps, shares someone’s location, status and photo with friends. Location data can update every several minutes when a user is moving.

Along with their locations, friends can share other information on Latitude by updating a status line or changing their picture, which appears as a tiny representative icon on a map. Changes to one’s status or picture will be reflected in Google Talk, Google’s instant-messaging tool, but this doesn’t integrate with other status-related social-networking programs like Facebook or Twitter, and thus may saddle people with another status entry to update.

It’s easy to find fault in Latitude since it often spots people inaccurately, including showing my sister in Boston’s Charles River, rather than in a neighborhood along the river. It’s worth noting that tracking technology in general, including GPS, can be inaccurate. But even with these inaccuracies, my friends and I liked finding one another on our respective maps and used this geographic information to send location-specific messages to each other: I joked with my boyfriend about not leaving his house on time for a dinner and commended my sister on getting up early for church on Sunday.

Usability issues aside, location-based services like Latitude can be just plain creepy, especially when a Big Brother like Google is tracking your whereabouts. So Google incorporated easy-to-change privacy settings so that locations can be automatically detected, manually entered or completely hidden from other people. Or people can sign out of Latitude altogether.

Likewise, users can adjust the level of geographic information they’re willing to share with each person. For example, I might want to share with my boyfriend my best available location information, like a specific spot on a street, and share only city-level location information with my boss.

The city-level information would be helpful for my parents, who often wish they had a better idea of when I’m traveling for work and where I’ll be. But my parents aren’t likely to download Google Latitude onto their mobile devices anytime soon. For them, a special Latitude widget in iGoogle — Google’s personalized home page feature on a PC — might be best. This widget is also useful for people who may have Latitude on a mobile device but are sitting at their desks and want to see where their friends are.

As expected, Latitude worked differently between me and the people who live in the same area, compared with how it worked between me and people who live hundreds of miles away, like my sister in Boston. For example, my boyfriend and I are more likely to use our respective locations to plan where we’ll meet for dinner, while my sister’s current location is just fun to see. Still, my sister and I know one another’s neighborhoods well enough to have an idea of where the other was, and we felt a little more plugged in with each other’s lives when we saw one another on our maps.

People who live in urban settings will likely use Latitude differently than those who live in the suburbs. One of my testers noted that it could be fun using Latitude to see where friends are out in a city on any given night. But because Latitude sometimes pegs people’s locations as a lot farther away than they are — one test spotted a friend 1.5 miles away from his real location — this might be tough data to go on.

After using Latitude for a while, I grew to recognize familiar location mistakes like home or work, and knew where my friends actually were. But it’s unfortunate that locations aren’t more accurately marked.

Latitude returned the most precise location results when determining where the two GPS-using BlackBerry Curve 8900s were at any given time, though these spots still weren’t perfect. If a mobile device doesn’t have GPS or if GPS simply isn’t available in the area, cellular towers and Wi-Fi will help a determine location. These alternate methods use less battery than GPS, so they will work instead of GPS when Google Maps isn’t running in the foreground of a device.

Latitude users can opt to allow their location to automatically update every several minutes while they’re moving. A Friends List that appears with the map lists people in order of who is moving starting with who moved most recently. Users can send text messages or call friends directly from this list, or find nearby spots like bars or movie theaters by typing into a search box; restaurant information includes ratings and reviews. Directions to and from friends’ locations are also available, and you can plan your route via car, mass transit or walking.

Location-based services like Latitude are great for keeping tabs on friends and could even come in handy in other situations — such as when parents want to know where their kids are or when elderly relatives want to let someone always know their whereabouts. But I wouldn’t want to depend on them in an emergency.

Google Latitude Web Site

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Skipping Your Computer's Warm-Up Time

Katherine Boehret — Wed, 21 Jan 2009 02:10:03 +0000

The time it takes to boot up a computer can be a source of frustration — especially if you’re in a rush and just want to log on, get information and move on with your day. If televisions took as long as PCs take to start working, we’d miss game-winning touchdowns. Slow boot-up times are especially common with the Windows Vista operating system.

One way to evade slow boot-up syndrome is to use a special operating environment that performs a handful of basic tasks and works as an alternative to Windows. If installed on your computer, a system like this can start up instantly when you press your PC’s power button — like turning on a TV.

[ See post to watch video ]

Phoenix Technologies Ltd. (PTEC) and DeviceVM Inc. both offer popular quick-start environments. Phoenix offers two solutions, called HyperSpace Dual and HyperSpace Hybrid, for five PC manufacturers, including Lenovo, Toshiba and Acer. DeviceVM’s product, called Splashtop, comes preloaded on PCs from Asus, VooDooPC and Lenovo, and each brand calls this feature something different, like “Quick Start” on a Lenovo laptop. I used HyperSpace Hybrid on a Lenovo ThinkPad X301, but didn’t get a chance to try Splashtop.

Closed Windows

It’s misleading to say that the Phoenix HyperSpace products offer a faster way to start up your computer, because they don’t actually open Windows, which is your computer’s heart and soul. Instead, they offer a primitive, bare-bones user interface that relies on Web-based applications. For example, you can send and receive email, but only by using a Web-based email program like Gmail or Hotmail. Documents must be created using a program like Google Docs, and when you watch videos, you must use a player like YouTube rather than something like Windows Media Player or QuickTime. Photos can be viewed either via a photo Web site like Flickr or in the HyperSpace browser. Nothing like Word or PowerPoint is available in this slimmed-down environment.

HyperSpace Dual, which costs $40 a year or $100 for three years, operates only one environment or the other (Windows or HyperSpace) at a time and must shut one system down to start the other. HyperSpace Hybrid costs $60 annually or $150 for three years and can run both Windows and HyperSpace side by side. Hybrid users can easily toggle back and forth between systems by pressing the F4 key. If your PC meets the required specifications, you can download a 21-day free trial of HyperSpace Dual or Hybrid from HyperSpace.com.

(DeviceVM’s Splashtop doesn’t run side-by-side with Windows, so is more comparable to HyperSpace Dual. But it does have features that are currently missing in both versions of HyperSpace, including a music player, photo manager, Skype and an instant-messaging program that works with popular IM services.)

Though Windows exists on the same machine, its contents aren’t capable of synchronizing with the Phoenix quick-start system. So if I wrote and saved a draft of this column in Windows, and opened HyperSpace on my laptop a few days later, I wouldn’t be able to see my column or any other files on the Windows side. And browser bookmarks don’t synchronize with the HyperSpace browser.

In HyperSpace Hybrid, you can download files from the Web, like photos from Flickr, and save them to a My Documents folder. Confusingly, this has nothing to do with the My Documents folder on the Windows side, and Windows can’t view those files. But anything I download to HyperSpace Hybrid (not HyperSpace Dual) can be transferred to and opened in Windows by clicking an option that says “Open in Windows.” This is essentially using Windows as a viewer.

Using Less Power

In addition to zippy start times, Phoenix claims that its quick-start environment doesn’t use as much power as a full operating system like Windows. According to the company, both versions of HyperSpace are capable of improving a machine’s battery life by up to 30% because while HyperSpace is working, Windows is automatically set into sleep mode, fewer things are happening in HyperSpace compared with Windows, and the processor is operating at a lower speed.

Before I could download HyperSpace, I had to make some adjustments to the laptop’s internal startup system, or BIOS, which I did without much trouble by following some clear directions from HyperSpace’s Web page. I also had to change my hard-disk partition to allow for more room so that HyperSpace would fit. When I finally installed HyperSpace Hybrid, its wireless Internet didn’t work at all, and it also shut down the wireless capability on the Windows Vista side of my machine. Phoenix Technologies said these were special circumstances related to my laptop, and that not everyone would have the same experience I did.

Links to Web Apps

The HyperSpace environment has a left-side panel filled with icons that link to Web-based applications like Facebook, Flickr, Amazon (AMZN) and Gmail. It seems odd that a subscription program comes loaded with what could be seen as advertisements. What’s more, none of these widgets can be removed or repositioned in the panel. And users can’t add their own icons linking to Web sites that they like.

In March, the company says an updated version of HyperSpace will be able to synchronize some information between Windows and HyperSpace, like Internet Explorer favorites, and it will include built-in players for DVDs and music, as well as games like Sudoku. The new version also will let people plug a digital camera into their HyperSpace Hybrid PC to view and save photos; now, USB ports are turned off in Hybrid to save battery life, disallowing digital-photo uploads.

If you dread the time-sucking process of booting up your PC just to do a quick Internet search, you might want to try downloading HyperSpace. But the confusing installation process might persuade average computer users to get a laptop with a pre-installed quick-start program or suffer with slow boot times.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

The App Test: Rating Programs for Google's G1

Katherine Boehret — Tue, 21 Oct 2008 23:30:02 +0000

Today, people interested in seeing the first Google-branded consumer-hardware product will get to satisfy their curiosity as the company, joining with T-Mobile (DT), unveils its $179 G1 handheld computer. This touch-screen device will compete with Apple’s iPhone, and it includes a key feature missing in the iPhone: a physical keyboard.

The G1 is built around a model of openness, enabling developers to create applications — software programs, called “apps” for short — that will succeed or fail according to the feedback from the online community. Naturally, these community-contributed programs need a marketplace where G1 users can find them, and the Android Market provides just that.

This week, I installed various applications from the Android Market on a G1 and tested them out. Google (GOOG) says it will launch with around 40 to 50 applications in this virtual store, and these and all other apps will be available free of charge from now until at least the start of next year.

BreadCrumbz makes maps.

I found these apps to be useful, entertaining and mostly straightforward. There were a few that I felt tried to jam too much into one application, such as BreadCrumbz, an app that asks users to add pictures, instructional arrows and labels to maps that they make for friends. Other apps kept it short and sweet, like Wi-Fi Toggle — a one-touch button that turns wireless capability on or off to save battery power.

The G1’s apps are more utilitarian than most apps I’ve tested for Apple’s iPhone — and not quite as visually pleasing. I even compared one G1 program, Plusmo College Football, directly with the same app running on the iPhone, and I missed the artsy touches of the Apple (AAPL) version — like menus that flipped 180 degrees when selected rather than simply opening.

One downside: Only a measly 70 megabytes of internal flash memory are reserved on the G1 for storing these third-party applications. Once you fill that limited internal storage space, you have to delete some of your apps to add more. You can’t currently store apps on the phone’s roomier removable memory card. (A one-gigabyte microSD comes with the G1.) The iPhone doesn’t set such an arbitrary limit on application-storage space. The Android Market, like Apple’s iTunes, keeps a record of each user’s installed apps so they can be easily downloaded again later at no extra charge (if they carried a fee). But, unlike the iPhone, the G1 can’t back up your apps to a PC or Mac.

The G1’s open model means extra setup steps during app installation. For example, if an application will access certain information — such as a user’s Internet connection, location data (as identified by GPS) or other personal information (calendar, contacts, etc.) — warnings appear during installation, and the user must grant permission. In addition, many apps come with license agreements that must be okayed before users can continue. If something goes wrong with an app, people can post complaints on community boards or email developers, whose email addresses appear during installation.

The Android Market home page.

To offer a general idea of what’s available, I’ve highlighted a handful of apps that I like. I broke the applications into three groups: Functional, Fun (if occasionally kitschy) and Frills.

Functional

Wi-Fi Toggle: This does what it says. Once installed, it adds an icon to the G1’s desktop that provides a quick way to turn Wi-Fi on and off without digging into the settings menu.

Locale: Like Wi-Fi Toggle on steroids, this app allows a user to set up a G1 so it dynamically changes its settings in specific conditions. The settings can respond to calls from certain people or changes in the phone’s battery power, calendar, the user’s location or the time. For instance, the Wi-Fi can automatically turn off, ringer volume can go up or down, desktop wallpaper can change or a post can be sent. Just think of all the churchgoers who could ensure their cellphone ringers are turned off on Sunday mornings or when the church’s location is sensed.

Ringdroid: Make ringtones from your own songs by adjusting bars to mark the start and end of each ringtone. Hitting Save automatically keeps the ringtone, labeled with the song’s name by default, for use on the phone.

Video Player: The G1 doesn’t have a built-in way to play videos, and this app does the trick in a clear-cut, reliable way.

Fun

Movie ShowTimes: This lets people use a finger to flick across the G1’s touch screen to page through movie poster images, titles and brief descriptions. Below each movie description, an on-screen button labeled “Showtimes Near You” uses GPS to generate lists of nearby movie times.

Pac-Man: The classic arcade game never gets old. You can move Pac-Man through his maze with one of three methods: tilting the G1 so its accelerometer moves the Pac-Man, swiping with a finger to point Pac-Man in the right direction or using the trackball to move him around the screen. I preferred the trackball.

Cooking Capsules: This program demonstrates food-making without being either too intimidating or too dull and simplified. Though there were only six “capsules” when I tested it, each includes steps for watching (an instructional video), shopping (using an on-screen list of items) and cooking (with numbered instructions on how to cook the food).

Bonsai Blast is a gaming app that’s now available for the G1.

Bonsai Blast: This colorful, Asian-themed game directs people to shoot colorful marbles at other chains of marbles, with a goal of getting three matching marbles lined up beside one another so they’ll disappear.

Krystle II: Turns your G1’s entire screen into a picture of fur that purrs and vibrates as you touch it. There’s no real point, but Krystle II is addictive and strangely comforting during long conference calls.

Frills

Ecorio: This well-intended app aims to track users’ travel carbon footprints in order to make them more responsible for the environment. It asks users to enter things like recent transit routes and carpools and suggests ways to reduce and offset people’s footprints.

Maverick: An IM program that allows people to add scribbles, location data or even photos to active instant-messaging conversations. Maverick signs users into Google Talk and Picasa simultaneously, adding IM images into an auto-generated Picasa album for later viewing.

PicSay: Add word balloons, titles, props and effects to digital photos captured and/or stored on the G1, then send the images via multimedia messaging service or email, or save one as a caller ID.

There are many more G1 apps to try, and developers are expected to keep making them for this new device. As with the iPhone, apps obtained for the G1 from the Android Market enable it to morph into a different device with different tools every day.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

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Social-Networking Software Becomes Neighborly

Katherine Boehret — Tue, 05 Aug 2008 21:32:45 +0000

Instant-messaging programs, once the snobby little kids of the online communication world, have had to learn to play well with others.

AOL’s AIM started out with enough popularity to freely ignore the need to integrate with other programs; now, it can be argued that AIM retains its relevancy by operating with other messaging programs like Google’s Gmail chat and Apple’s iChat. Other IM clients paired up with one another to increase usability, like when Microsoft and Yahoo became interoperable over two years ago.

But nowadays, social-networking offerings — like leaving messages on Facebook walls and receiving Twitter “tweets” from friends — compete with traditional instant-messaging programs. And advanced technology in mobile devices has helped these chats move from desktops to iPhones and BlackBerrys, where conversations can continue on-the-go, using mobile applications.

Three free programs — Meebo, Adium and Digsby — work by consolidating numerous messaging accounts into one combined program.

This week I tested three free programs that seem to acknowledge the fading star of isolated instant messaging, as we once knew it. Meebo, Adium and Digsby work by consolidating numerous messaging accounts into one combined program. Some of these include social-networking integration or even built-in email notifications, turning the service into a one-stop shop for online communication. The result can save people from choosing one IM system over another.

All three of these programs are straightforward and work without much effort or instruction. They require users to enter the user names and passwords to log onto each IM account, which may make some people uncomfortable, even though each site explains its privacy policy. Of the three, Digsby offers to integrate with the greatest number of programs all at once, including instant messaging, email and social-networking accounts. It also lets people handle email by deleting or sorting it directly in the IM window, which neither of the other programs does.

But Digsby isn’t yet usable on Macs or Linux, and Adium (the second-best offering) is available only on Macs. When used with the correct operating system, these programs perform as promised, easing communication overall and saving people the hassle of logging into various accounts — or missing out on chats with friends because of not signing into certain programs.

Meebo, www.meebo.com, is the only one of these three products that is completely Web-based. It works on all major browsers, including Internet Explorer, Firefox and Safari, and doesn’t require any installation — a plus for those who would like to be using instant messaging in the office but aren’t able to install software on corporate computers. It can log users into one of six messaging programs simultaneously, including Yahoo, Microsoft, AIM, Google, ICQ and Jabber.

I signed onto three instant-messaging accounts at once on Meebo by entering the username and password for each and selecting one overall “Sign In” button, which logged me into each program simultaneously and displayed all of my contacts in one condensed panel. Meebo can be configured to automatically launch within Firefox if a Firefox extension is downloaded.

Meebo.com is also usable on the iPhone and iPod Touch, allowing people to log into multiple accounts simultaneously from their mobile device. As of now, neither Adium nor Digsby has an application that allows it to work with the iPhone or iPod Touch.

Digsby, www.digsby.com, was a cinch to set up on my laptop, which was running Windows Vista. It walked me through the steps of adding accounts from instant-messaging programs, email accounts such as Gmail and Hotmail, and social-networking sites such as Facebook, MySpace and Twitter. Digsby works with IM and emails accounts from AOL/AIM, Yahoo, Microsoft and Google. Jabber, ICQ and Facebook chats also work with Digsby, along with IMAP and POP email accounts.

Once added, all of these accounts are represented in one clean panel. These consolidated communication programs saved me many extra clicks on my computer over a weekend, and I easily chatted with friends while checking messages. New emails received in my Gmail account were visible in a preview panel that popped up when I moved my cursor over the email account name. Right within this email preview panel, I could delete or archive each message; I was also able to mark a message as read or report it as spam. I performed all of these email tasks without opening my Gmail account in a browser or email client. Shortcuts in this preview panel labeled Open, Compose and Inbox sent me to my browser to perform these more-involved tasks.

This in-line functionality also applies to other email accounts, according to Digsby. But though I could see a tally of newly received Hotmail messages in my Digsby preview panel, these messages weren’t as interactive as those received in my Gmail inbox.

Digsby also tracks Twitter alerts and timelines, as well as Facebook newsfeeds and alerts — including posting notifications in your Digsby panel whenever someone “friends” you on Facebook.

Adium, www.adiumx.com, wins points for cuteness. The downloaded program is represented by a goofy, green duck, which plops itself in the Mac operating system dock and closes its eyes when not in use. When new messages are received via Adium, this duck flaps its wings until you open the message. The Adium user interface incorporates sleek visuals, such as status windows that gracefully float above user names whenever a cursor moves over these names.

Adium works with AIM, ICQ, .Mac, Jabber, Google Talk, Windows Live Messenger and Yahoo Messenger. Adium supports new email notifications for some accounts, but doesn’t enable reading or sending email within the program. Instead, it offered to open my account via the browser or using Microsoft Entourage on the Mac. Social networking is limited to MySpace IM on Adium, though the next version will support Facebook Chat.

Adium organizes multiple conversations using tabs stacked at the bottom of a chat window. Icons line the top of each chat window, such as a file icon for transferring files and a lock that switches a conversation to be encrypted and off-the-record. Any conversation that isn’t designated encrypted is automatically stored in a table of Adium transcripts, which can be sorted by To, From or Date. Transcripts can be sorted using rough timelines like “within the past two weeks” or “since yesterday.”

I saved myself time and mouse clicks by using these three consolidation programs, though I preferred Digsby in the end because of its intuitive email integration. These programs will help to take down the instant-messaging barriers that have become turn-offs over the past couple years, and may better integrate IM with the social networks and mobile devices that are on the rise.

Edited by Walter S. Mossberg

Write to the Mossberg Solution at mossbergsolution@wsj.com

An Appointment for Sharing Online Videos

Katherine Boehret — Wed, 16 Apr 2008 00:01:00 +0000

It’s still too hard to share personal videos with friends and family in a truly satisfying manner. Huge video files take a long time to upload and download. And, even when you share clips via online streaming services that eliminate tedious downloads, you don’t get the fun experience of watching your videos together with others.

This week I tested SeeToo, a free service that lets you share videos in the same time that it takes to open and watch them on your own computer. Even better, you get to watch the video along with the people with whom you’re sharing it and type comments to each other in real time.

SeeToo works when one user selects a video to share with other people, who get an emailed hyperlink to SeeToo’s Web site, seetoo.com. After opening the link, these people join a SeeToo session during which everyone can watch the same video at the same time.

With SeeToo, you and your “buddy” can watch and chat about a video at the same time.

While the video is playing for the group, each viewer can pause, rewind and fast-forward the video. A space below the playback screen allows friends to send instant messages to one another during the session. There aren’t any limits to the size or type of video file that is shared, and other types of media — including music and photos — can also be shared on SeeToo without size restrictions.

SeeToo sounds too good to be true, and in many of my tests, it was. The service became available to the public in January in its beta, or test, stage. But I’ve used many other products in beta that were in better shape than SeeToo. And there is one major catch: Once a video-sharing session is over, the participants, other than the person sharing, can no longer access the video.

People who are invited to watch videos on the service can do so using any popular Web browser (Internet Explorer, Firefox or Safari) on Windows (MSFT) computers and Macs (AAPL). But the person actually supplying the video and initiating the sharing session can use only a Windows PC. The initiator also must download a browser plug-in, which seems old-fashioned in the world of Web-based applications. And sharing sessions time out after 15 minutes of inactivity on the initiator’s side, after which point the email link doesn’t work.

I was able to successfully initiate a SeeToo session using Firefox and Internet Explorer on an older Windows XP computer but had trouble with two computers running Windows Vista: Neither worked with SeeToo using Internet Explorer and only one worked using Firefox. SeeToo says this is due in part to Microsoft’s new Service Pack 1 for Vista, and the company claims it will have this problem fixed by today. I also had trouble with the sound.

The concept behind SeeToo is also somewhat limiting. Some people may not be able to watch a video exactly when someone else wants to watch it. Some might rather watch videos alone than with others. And typing out back-and-forth chats while videos are playing could be somewhat of a distraction from watching the video.

I tested SeeToo by sharing video with family and friends and watching video they shared. My sister and I got a kick out of watching video footage from a wedding I attended in October. I shot the video using an inexpensive, low-resolution Flip Video camera and the footage looked pretty good. But SeeToo’s site shares video on a rather small screen, and we both wished it were larger.

We sent instant messages to one another in a small space below the screen, making comments about the guests’ dance moves and the DJ’s choice of music. I used on-screen tools to pause the video when the camera passed by a friend whom I wanted my sister to see. To take a second look, she selected her screen’s Take Control button and rewound the footage to see my friend.

For the first two seconds of a video, users can see a small image in the top right corner of their screen that displays what the other people are seeing. SeeToo explained that this is a way of confirming one person is indeed seeing the same screen as another person.

I originally invited three people to watch the video with me. One friend I invited was at work, where his computer restricts him from watching videos. When he got home that night, the email hyperlink didn’t work — nor did it explain that the session had expired. Instead, it crashed his Firefox browser. I also invited my boss to watch the video with me, but he only saw my invitation two hours later when the session was over.

I didn’t even try to invite my parents to see the video because neither of them sit in front of a computer all day long and they wouldn’t have received my invitation in time to see the video.

In some ways, it was probably better that the other people I invited to watch the video weren’t able to see it, because the instant-message chat screen currently labels everyone as “buddy,” without distinguishing one person from another. SeeToo hopes to change this in future versions of the service by offering users a chance to register, thus receiving a specific nickname for chatting purposes. As of now, no one who uses SeeToo needs to enter any personal information such as a name or email address, which is a plus. SeeToo is also ad-free as of now, but the company plans to monetize parts of the service sometime this summer.

I also shared music and photos with friends using SeeToo, but this feature isn’t obvious; the site is primarily focused on sharing videos. Music playlists can’t currently be shared with friends, nor can photo slideshows be shared. Instead, individual songs or photos must be selected and shared within a session, one at a time.

SeeToo has high hopes of adding many features in the future, probably by June. Those features include a full-size, higher-resolution viewing screen for sharing and watching videos; a fully Web-based, download-free version of SeeToo; photo slideshows; using names to distinguish viewers; and sharing sessions that don’t time out. In addition, it hopes to let Mac users initiate sharing sessions. The site aims to be out of its testing stage by September.

Right now, SeeToo can come in handy if you know someone else is at a computer and ready to watch a video. The invited guest never downloads anything and neither party needs to register to use SeeToo. But its screen is a bit on the small side, and the service needs to become more versatile before it can be seen as a reliable sharing site.

Email mossbergsolution@wsj.com