The Mossberg Solution » Hulu

A Clicker To Watch TV Online

Katherine Boehret — Wed, 25 Nov 2009 01:43:07 +0000

Finding TV shows online can be a major hassle. If you can remember which network hosts the show, you then must hunt through a maze of listings of several other television shows on that network’s Web site to find it. The show you want to watch might not even be available since many networks rotate only a handful of recent episodes online at a time. And if you do finally find the correct episode, you may be required to download a special media player to watch it.

Some services make this process a little easier. Hulu holds episodes from 1,200 television shows, but is still missing many. Apple’s (AAPL) iTunes Store offers over 50,000 episodes, but unlike network sites or Hulu, it requires viewers to pay to download and watch them (though they are commercial-free). Video search engines like Truveo browse the entire Web, returning an often-overwhelming number of results. And while YouTube is the king of Web video, it can too easily return a search result that isn’t a complete and genuine episode of the show you’re seeking.

[ See post to watch video ]

This week, I’ve been testing Clicker, a free Web site that aims to be the TV Guide for all full episodes available to watch on the Web. It searches over 1,200 sources, so it can index some 400,000 episodes from 7,000 shows. Results include television programs as well as “Web originals,” or shows that are native to the Internet and are of broadcast quality. Clicker either plays the video on its site or links you to where this content is shown on another hosting site—like NBC or Hulu. If a show isn’t available online, Clicker tells you so you don’t have to keep hunting all over for it.

I like Clicker and found it to be a quick resource for finding all sorts of shows online. In many cases, it directed me to find the episodes I wanted to watch and saved me the hassle of less efficient searching. It also suggested shows I might like and offered a playlist where I could subscribe to receive episodes as they became available or save available videos to watch later.

Clicker makes descriptive pages about each show

Though it has a search box, Clicker feels more like a directory than purely a robotic search engine that relies mainly on algorithms. In fact, Clicker created a descriptive page for almost every show, and these pages can be edited or created via user submissions, which Clicker will review before posting them to the site. And because it’s focused on TV shows or Web originals, it won’t clutter your results with kids’ birthday parties or cats on skateboards.

The site is still rather new, so it has some kinks to work out—like links to videos that didn’t actually play if, for example, they were pulled by the network. But these were rare, and for the most part, if a video wasn’t available, a clear, brief explanation was displayed at the top of the page. Also, if Clicker sends you back out to a network’s site and that network uses a special player for videos, you’ll still have to download that player.

Filtering Results

Clicker’s program pages contain a description of the show, and a way to filter results by season, airdate or popularity. And the site shows the actual airdate of each video—something that not many other sites do. A column on the right side of each page displays several related shows, like the suggestion of “Modern Family” for fans of “How I Met Your Mother”; and “Roswell” and “Dead Like Me” suggested for people who like “Heroes.” In December, these recommendations will become even more personalized.

Some of Clicker’s sources include NBC, Fox, ABC, PBS, the Food Network and Web original content (i.e. “The Onion”). It also can search movies and music videos; the movies can be watched free in some cases, or paid for via Amazon’s (AMZN) Video on Demand or Netflix (NFLX) Instant Streaming. In January, Clicker plans to incorporate shows and movies from iTunes, using Apple’s pay-and-download method.

Clicker is especially handy when you’re looking for a show that isn’t where you think it should be. “Seinfeld,” for example, is on TBS rather than NBC, where it originally aired, and only nine episodes are available at once before they rotate out and are replaced by nine more. “Friends” is found on theWB.com, rather than on NBC’s site. “Damages” isn’t available on its network site, FX; instead, it can be found at Crackle.com, another video-hosting site. It’s easy to understand why people settle for missing an episode rather than trying to find a show online.

Clicker finds over 400,000 television and Web-original episodes so you can search less and watch more.

Clicker also comes in handy when you’re querying something or someone you need to learn about. By typing in a term like “Thanksgiving travel,” I get news results from NBC’s “Nightly News with Brian Williams,” the “CBS Evening News” and the Associated Press. I also get tips for traveling during this busy time of year from an AOL Travel online video, as well as a 1968 episode of “The Beverly Hillbillies” called “The Thanksgiving Spirit.”

Clicker isn’t the site to use if you want to find the hot video clip that everyone is watching. When I searched for “Whitney Houston” the morning after the American Music Awards, the most recent video I found was the singer performing on “Good Morning America” in September—not the one showing her singing during the awards show the night before.

But the fact that Clicker can find Whitney Houston on “Good Morning America” is useful in itself. A search for Warren Buffett’s most recent appearance on the “Charlie Rose” show can be conducted in a similar manner—either by typing his name into the box at the top of the page or by opening the show’s page and searching within that show for anyone who has appeared as a guest. Performing a search within a show like this anywhere else is nowhere near as easy as on Clicker.

Playlist of Your Shows

Clicker can be used as a TiVo (TIVO) of sorts if you create a username on the site or simply sign in using Facebook Connect, which I did.

Users can make playlists where they can add just one episode, all episodes, or new episodes to this list—subscribing to receive all new episodes in the playlist as they become available. I added episodes of “The Amazing Race” and “It’s Always Sunny in Philadelphia” to my playlist. This list can be accessed anytime, and it’s helpful for people who don’t have enough time to watch a show that they found. In December, email and Facebook notifications will be added to tell users that new episodes are in their playlists.

If you spend a lot of time in front of your computer and find yourself searching all over the Web for the TV shows you’d like to watch, Clicker will be a huge help. And even if your show isn’t available, you might find something similar—or better—in Clicker’s recommendations.

Edited by Walter S. Mossberg. Email mossbergsolution@wsj.com

The Swiss Army Knife of Portable Videos

Katherine Boehret — Tue, 30 Jun 2009 22:50:04 +0000

Every once in a while I watch an online video that’s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.

Enter RealPlayer SP beta (realplayer.com), the latest in RealNetworks Inc.’s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP’s trio of talent makes it like a digital Swiss army knife.

[ See post to watch video ]

After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion’s (RIMM) BlackBerrys, T-Mobile’s G1 and Sidekick, Nokia’s (NOK) N97 and certain basic cellphones—is a major plus.

Behavior Problem

My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can’t be downloaded by the RealPlayer SP.

Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.

Mac Version Coming Soon

The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn’t work on Apple’s Safari browser but does work on Firefox, Internet Explorer and Google’s (GOOG) Chrome browser; I used all three with success.

If you’re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week’s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn’t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step¹.

And though I’ve mostly focused on the RealPlayer SP’s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.

RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.

A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can’t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.

I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small “Download This Video” message above videos that aren’t copyright-protected. Downloading videos worked on most sites, including AllThingsD.com, Slate, YouTube, Salon and CNET. As expected, I wasn’t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That’s because videos from these sites were copyright-protected and didn’t allow for downloading.

A Glitch

In one instance with a WSJ.com video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.

The RealPlayer SP’s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.

The Downloader Window

When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there’s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.

RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer’s converted videos are sent for transferring to iPhones and iPods.

RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they’ll stop using it after just a few tries.

Corrections and Amplifications

¹ Real Networks says its RealPlayer SP Beta’s Twitter video sharing capability has an automatic URL-shortening tool built in. This week’s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

A Search Engine With a Real Eye for Videos

Katherine Boehret — Wed, 19 Nov 2008 01:52:03 +0000

Web video has transformed the way the Internet is used, but finding the exact clip you want can be incredibly hard. And it’s no wonder, considering that sites like YouTube conduct their hunts by looking at a clip’s “contextual metadata” — tags, video title and description — and thus can often be misled by false information. For example, a homemade video about cooking might be inaccurately tagged with a popular search word like “Obama” so as to get more traction.

At the top of a VideoSurf results page for ‘Mad Men,’ users can search for clips featuring specific characters.

This week I tested VideoSurf.com, a site that claims to be the first to search videos by “seeing” images that appear in these videos. The company says its technology can analyze a clip’s visual content, as well as its metadata — especially when searching for people. VideoSurf has analyzed and categorized more than 12 billion visual moments on the Web to understand who the most important characters and scenes are in a video, and it uses this knowledge to sort clips according to relevancy.

Search results on VideoSurf spread out videos in a filmstrip-like format, distinguishing one scene from the next. Users can choose an option to show only faces, which helps if you’re looking for a specific person in a long video or movie. And when looking at videos from certain sources, you can select a scene from the filmstrip and jump ahead to that scene rather than sit through the entire clip.

When it works, VideoSurf is one of those technologies that make you wonder why someone didn’t think of it sooner. The site aggregates content from about 60 sources, including YouTube, CNN Video, Hulu, ESPN and Comedy Central, and a sorting tool weeds out unwanted results like the irksome slideshows that are labeled as videos. VideoSurf can find videos on all kinds of subjects, but it really shines when it finds well-known people.

But VideoSurf has some rough edges and doesn’t always work as it should. In its defense, the site is still in its public beta, or trial, stage, and plans to be full-blown by early next year. Right now, one of its best features, the ability to jump ahead to specific scenes, works with video from only a handful of sources including YouTube, MetaCafe, DailyMotion and Google (GOOG) Video. Videos from Hulu.com confusingly allow jumping ahead only from certain screens.

Additionally, I came across a couple of videos that were no longer available, though they were listed in search results. And a customizable VideoSurf home page for users with accounts on the site saves searches but not specific clips; VideoSurf plans to fix this next week by adding a favorites page where users can store and share favorite videos with others.

Still, I really grew to like VideoSurf’s clear way of displaying content that would be otherwise buried within videos. Rather than trying to guess a video’s contents by looking at a single representative image, VideoSurf’s filmstrip views showed me exactly what I’d be watching. In many cases, I viewed a video I might not have otherwise watched because its filmstrip showed shots of scenes that looked interesting.

On the left-hand side of the search-results page, VideoSurf users can narrow results according to Content Type, Categories and Video Sources to see just what they’re looking for — or, often more important, what they’re not looking for. Content Type, for example, includes slideshows, Web series, full television episodes and full movies; a search can include only videos in a particular category (say, slideshows) or exclude that category altogether by unmarking the box beside it.

Most search-results pages include tiled still images at the top representing the characters in the videos. By selecting one of these characters, users can refine search results to show only videos with that character. For example, I typed the title of a favorite television show, “Brothers and Sisters,” into the search box and saw the names and images of seven actors on the show at the top of the screen. I selected Sally Field and was redirected to results of videos featuring only the mother she plays on the show.

I used VideoSurf to search for Beyonce’s “Single Ladies” music video, and then changed the date parameters to find only videos posted this week. This retrieved a Saturday Night Live skit in which the pop singer spoofs her own video with help from three men in tights — including Justin Timberlake. While the SNL skit ran, a list of related videos appeared in a column on the right, including clips of J.T.’s past SNL skits.

Occasionally, annotations appear on videos, but these come from the source — not VideoSurf. If overlaid text appears on YouTube videos, it can be turned off using an icon in the bottom right of the YouTube screen. Video-sharing sites that use introductory pages such as pre-rolls before each video will still show those pages.

VideoSurf makes it easy to send specific clips of videos to friends. I did so by selecting a Share option and adjusting slide bars to trim the clip to start and end at scenes I preferred. Clips shared with friends via email are sent with the VideoSurf filmstrip, giving others the ability to also know what the video will include so that they, too, can discern whether or not they want to watch it.

Clips can be shared on social-networking sites like del.icio.us, MySpace and Facebook, though VideoSurf’s helpful filmstrip didn’t show up on these sites like it did in emails.

I also tested an add-on for the Mozilla Firefox browser called Greasemonkey that works with VideoSurf. When installed, this displays VideoSurf’s helpful filmstrip beneath search results from Google Video, YouTube, Yahoo (YHOO) or CBS.com (CBS). Once installed, filmstrips illustrating important scenes appear along with the normal text results for videos, and some of the filmstrips enable jumping ahead to specific scenes. This somewhat techie Greasemonkey extension can save people the extra step of making a separate visit to VideoSurf.com to watch a specific clip.

VideoSurf uses smart technology that can save people the aggravation of watching videos that aren’t what they appear to be. Since so much Web content now includes videos, a visual search tool that can better assess videos like VideoSurf is a good idea. When this site improves its now-flaky ability to jump ahead to specific scenes in videos, it will be even more valuable.

Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com