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	<title>The Mossberg Solution &#187; handheld</title>
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		<title>A BlackBerry Priced Right For Newcomers</title>
		<link>http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers/</link>
		<comments>http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 07:52:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers-2/</guid>
		<description><![CDATA[A new BlackBerry costs less than any other BlackBerry did at launch—that is, if you buy it at the right place.]]></description>
			<content:encoded><![CDATA[<p>Web browsing and email have comfortably migrated to mobile handhelds like the iPhone, BlackBerry and Palm (PALM) Pre. But many of these gadgets still cost a lot compared with cellphones that come free with renewed two-year contracts. </p>
<p>This week, I tested a new BlackBerry that costs less than any other BlackBerry did at launch—that is, if you buy it at the right place. Research in Motion&#8217;s (RIMM) BlackBerry Curve 8520 costs just $49 at Wal-Mart (WMT)—or $130 if you buy it at T-Mobile. Both prices are with two-year T-Mobile contracts.</p>
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<p>The BlackBerry Curve has been one of the company&#8217;s most popular models. All iterations of the Curve combine a full QWERTY keyboard with a sleeker, more stylish look than bigger BlackBerry models like the Bold. And Curves typically cost less than their larger counterparts. In February, RIM refreshed its Curve brand for the first time in over two years with the 8900. This model was a real upgrade for Curve users, thanks to a brighter screen, faster performance and flatter keys that were easier to press. But six months later, it still costs as much as $199 (after rebate)—a steep asking price considering how some older 8300-series Curves are offered for around $50 with two-year contracts.</p>
<p>This newest $49 Curve 8520 lowers that price barrier. Its monthly T-Mobile service plans are also relatively inexpensive, starting at $55 for voice and data (not including MMS or SMS messaging). </p>
<p>It has two features never before seen on a BlackBerry. First, in place of a trackball or scroll wheel, this Curve uses a trackpad—a mini version of those used for mouse navigation on laptops.  </p>
<p>Second, it has designated physical buttons for playing, pausing and skipping ahead or back within media like videos and music. These rubbery buttons are built into the top edge of the BlackBerry.</p>
<p>I like the look of the Curve 8520—especially how the surface covering its screen extends down to the trackpad and its four surrounding buttons, giving it a smooth facade. It comes in two colors, black and frost (I used the black). Its low price, alone, will be enough to draw customers.  </p>
<p>But something about the way its keyboard and navigational keys worked felt cheap. Letter keys felt light and hollow while the Send, Menu, Escape and End keys around the trackpad clicked as I touched them.</p>
<p>The specifications of this BlackBerry tell the tale more specifically. Its 320&#215;240 pixel screen looks faded next to that of the Curve 8900, which is 480&#215;360. The blinking red indicator light at the top front corner of all BlackBerrys is a barely noticeable dot on this device. </p>
<p>And its camera is only two megapixels, not 3.2 megapixels like on the 8900, and is the first on a BlackBerry not to have a built-in flash. Also, it doesn&#8217;t run on the fast 3G network, though it uses Wi-Fi and automatically connects to trusted networks when in range of them. </p>
<p>First-time smartphone owners may not notice or care about these small details, but veteran BlackBerry users will pick up on them right away.</p>
<p>The Curve 8520 incorporates useful physical features found on previous models like right- and left-side convenience keys that work as handy shortcuts. It comes with a 1-gigabyte microSD memory card so users don&#8217;t have to buy their own before loading this device with photos, music and videos. </p>
<p>A strip of rubber runs around the Curve&#8217;s edge, covering up and smoothing over its convenience keys and volume buttons. This rugged addition isn&#8217;t visible from the front of the BlackBerry and it will probably go a long way in preventing nicks and dings. The word &#8220;Curve&#8221; is imprinted on the back of the BlackBerry, proudly branding this model.</p>
<p>The navigational trackpad is a cinch to use and moves the cursor up, down, right and left with very little effort. To select, one needs only to press in on the trackpad just as with the  trackball. Unlike the trackball, which rolls in place and can get stuck once in a great while, the trackpad doesn&#8217;t have any moving parts.</p>
<p>The physical media keys on the Curve 8520&#8217;s top edge work to instantly start playing media from any screen, like a music video that I watched. If you were to use your BlackBerry as your sole portable media player, these would be more valuable. And their position on the top of the Curve makes them easy to reach if the device is in a pocket or purse. </p>
<p>In my everyday usage scenarios, I usually forgot about these shortcut buttons and just used the trackpad to find and select a track or video for playing.  </p>
<p>BlackBerry&#8217;s App World store for applications that users can load onto the device still only offers 2,000 apps, compared to Apple&#8217;s (AAPL) 65,000. This means that for now, this new Curve can&#8217;t be enhanced with as many outside programs, which is a real downside.  And if you do download a lot of apps, or music or videos or photos, you may have to get a bigger memory card.</p>
<p>The Curve 8520 isn&#8217;t made for BlackBerry fanatics. But it&#8217;s a good entry-level BlackBerry for users who still haven&#8217;t let go of their basic cellphones. At Wal-Mart&#8217;s $49 price, it&#8217;s hard to beat.  </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/OB-EF761_Mossbe_NS_20090811225653.jpg" rel="lightbox" title="Mossberg-Bberry"><img src="http://online.wsj.com/public/resources/images/OB-EF761_Mossbe_NS_20090811225653.jpg" width="360" height="454" style="float: none;" alt="Mossberg-Bberry" /></a>
</div>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Flip Camcorder Goes High-Def</title>
		<link>http://solution.allthingsd.com/20081111/flip-camcorder-goes-high-def/</link>
		<comments>http://solution.allthingsd.com/20081111/flip-camcorder-goes-high-def/#comments</comments>
		<pubDate>Wed, 12 Nov 2008 01:40:05 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081111/flip-camcorder-goes-high-def/</guid>
		<description><![CDATA[Katie reviews the Pure Digital Technologies Flip MinoHD, a handheld camcorder that is capable of capturing high-definition footage in 1280×720 pixel resolution, or 720p. (The regular Mino records at 640×480 pixels.)]]></description>
			<content:encoded><![CDATA[<p>Over the past couple of years, Pure Digital Technologies has changed the way people think about video cameras by turning these heavy, expensive, intimidating devices into affordable, user-friendly gadgets that fit into a shirt pocket.</p>
<p>To keep the prices of its Flip camcorders affordable, Pure Digital always made some sacrifices in quality and style. And though the company improved on style in June by releasing the sleek $180 Flip Mino, it stuck with standard definition while other companies boasted high-definition capturing capabilities.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN617_MOSSBE_G_20081111185248.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN617_MOSSBE_G_20081111185248.jpg" alt=" Flip MinoHD" height="253" width="380" /></a><br />The $230 Flip MinoHD is the first camcorder from Pure Digital Technologies to use high definition.</div>
<p>Today, Pure Digital adds a high-def member to its family: the $230 Flip MinoHD. This handheld camcorder looks like the original Mino (more digital camera than video camera), but the MinoHD is capable of capturing high-definition footage in 1280&#215;720 pixel resolution, or 720p. (The regular Mino records at 640&#215;480 pixels.)</p>
<p>Both cameras can be personalized with colorful designs that people can either make themselves or select from <a href="http://TheFlip.com" rel="external">TheFlip.com</a>. It&#8217;s also possible to upload personal photos to decorate the camcorder. This personalization process is free on new Minos, but people who want to personalize Minos they already own are out of luck.</p>
<p>I brought my MinoHD along on a weekend trip to a lake in North Carolina and used it to capture beautiful images of leaves at their color-changing peak and games of charades among friends. Overall, I really liked the quality of the footage, which had rich hues and sharp details such as glistening ripples of waves on the lake&#8217;s surface. And the MinoHD&#8217;s improved sound even clearly picked up the voices of two guys paddling away from our dock in a canoe.</p>
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<p>But if you&#8217;re the type of person who likes to play back videos after capturing them, you might be disappointed that the MinoHD&#8217;s 1.5-inch screen is no larger than the previous models. This means you won&#8217;t get a good look at the high-definition footage until you play clips back on a computer.</p>
<p>Another downside is that high-definition footage is much too large to easily send to others in its original format, so it must be compressed to 480&#215;270-pixel resolution for sharing on Pure Digital&#8217;s software. Previous Flips also compressed videos for sharing (the Mino uses 360&#215;270), but I particularly missed the ability to easily show others my videos in HD quality via the camera&#8217;s software. Pure Digital says it&#8217;ll enable HD sharing through a partner company by early next year.</p>
<p>The Flip MinoHD weighs 3.3 ounces and has four gigabytes of internal memory, or twice that of its predecessor, yet both hold 60 minutes of video because the HD format takes up twice as much space. In true Pure Digital style, the camera&#8217;s seven buttons are easy to use: Press the red record button to start and stop, and press plus or minus buttons to zoom in or out with a 2x digital zoom while recording. A play/pause button plays back videos and a delete button gets rid of unwanted footage to free up memory; alternatively, videos can be offloaded to a PC.</p>
<p>The MinoHD comes loaded with new software called FlipShare. I found this worked much better than Pure Digital&#8217;s previous sharing software, which was rather straightforward but had its share of quirks and rough edges. FlipShare worked on Macs and PCs running Windows Vista and XP. I should note that the software crashed and insisted on changing the color scheme on my Vista laptop the first two times I plugged in my MinoHD, but I had no problems after that.</p>
<p>FlipShare&#8217;s use of drag-and-drop video organizing resembles the way that Apple (AAPL) iTunes songs can be dragged into playlists. And just as iTunes searches for music when it&#8217;s installed, FlipShare scoured my computers for other Flip videos, neatly arranging those clips into folders. I easily named videos, and clips not saved to the computer were clearly marked as &#8220;Unsaved.&#8221; Eight large icons at the bottom of the FlipShare software illustrate what can be done with the videos: save to computer; play full screen; share via email, greeting card or Web site (YouTube, AOL Video or MySpace &#8212; no Facebook as of yet); or create a movie, snapshot or DVD.</p>
<p>FlipShare works with other Pure Digital camcorders, and users of the older software will get a prompt to upgrade to FlipShare next week. It&#8217;s also fully compatible with Apple&#8217;s video applications, including iMovie and iDVD. And when I plugged in my MinoHD, iTunes opened and asked if I wanted to import my MinoHD footage.</p>
<p>Pure Digital says the MinoHD&#8217;s internal battery lasts for two hours of overall use (recording, playback, standby, etc.) or for 90 minutes of straight recording. Compared with other Flip video cameras, this battery life is half that of the Mino and on par with the older Flip Ultra, which runs on two double-A batteries.</p>
<p>After using the fully charged device to record 60 minutes of footage over a weekend, I still had about one hour remaining. It charges by plugging its pop-out USB connector into any computer&#8217;s USB port, and will also work with some USB chargers, though not Apple&#8217;s. Pure Digital will sell a standalone charger for $20 that should be available by the end of the year.</p>
<p>If you&#8217;re in the market for a simple camcorder that records high-quality video, the Flip MinoHD is definitely worth $50 more than the regular Flip Mino. But don&#8217;t say I didn&#8217;t warn you so when you&#8217;re bummed out by the screen&#8217;s still-small size and its inability to share true HD footage via the FlipShare software.</p>
<p>&#8211; <em>Edited by Walter S. Mossberg</em></p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Apple's Updates for the iPhone and iPod Touch</title>
		<link>http://solution.allthingsd.com/20080123/apples-updates-for-the-iphone-and-ipod-touch/</link>
		<comments>http://solution.allthingsd.com/20080123/apples-updates-for-the-iphone-and-ipod-touch/#comments</comments>
		<pubDate>Wed, 23 Jan 2008 23:59:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080123/apples-updates-for-the-iphone-and-ipod-touch/</guid>
		<description><![CDATA[Apple's updates for the iPhone and iPod Touch enable more customization and outfit each device with a handful of new features, making both gadgets much more useful and fun.]]></description>
			<content:encoded><![CDATA[<p>Next month Apple Inc. will officially unlock its famed iPhone, allowing outsiders to create software programs for this gadget and the similar iPod touch. But last week the company gave its own software developers another shot before handing over the keys, announcing updates for both the iPhone and iPod touch. These updates outfit each device with a handful of new features, enable more customization and nudge the iPod touch a little closer to the iPhone.</p>
<p>Owners of the $399 iPhone can get a free update, but those with the $299 (8 gigabyte) or $399 (16 gigabyte) iPod touch must pay $20 for their update because Apple tracks revenues differently for iPhones compared with its iPods.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL673_MOSSBE_20080122191009.jpg" alt="iPhone" height="206" width="245" /><br />Updates for the iPhone and iPod touch add Web bookmarks to the home screen and a redesigned Maps application that displays a user&#8217;s current location.</div>
<p>This week, I&#8217;ve been using an iPhone and iPod touch with these updates, and I must say that both devices are much more useful and fun with these improvements. Web clips, or browser bookmarks that take the form of icons on the home screen, give these gadgets a new sense of instant gratification because they direct users to specific Web pages seconds after the device turns on. These little icons can be labeled and moved around, letting you group favorite Web sites on one screen, games on another screen, saved Web research on a third screen and so on.</p>
<h5 class="subhed">Getting Synched</h5>
<p>Both devices can be updated by synching with iTunes; the iPhone does so automatically and the iPod touch updates only if the owner buys this upgrade through the iTunes Store. New iPod touches include the updated software free.</p>
<p>New to both devices is a redesigned Maps application that, at the touch of a button, displays a user&#8217;s current location in an on-screen map &#8212; without using Global Positioning Systems. Other non-GPS devices currently do this, but they depend solely on cellphone towers to determine your spot. The iPhone uses both cellphone towers and nearby Wi-Fi hot spots to find your location; the touch uses only the Wi-Fi method.</p>
<p>The iPod touch also now has the same stellar Mail program that is found in the iPhone, a real plus for owners who have been curious about mobile email but weren&#8217;t necessarily ready to plunge into a BlackBerry or iPhone, or don&#8217;t want to pay for a monthly data plan.</p>
<p>Both devices can store numerous Web clips on up to nine different home screens, each of which has room for 16 icons. A handful of permanent applications appear by default on the main home screen, but these can be shuffled around. Along with Maps and Mail, applications for Stocks, Weather and Notes were also added to the iPod touch.</p>
<p>Multi-touch technology only improves these new features. For example, home screens are easily navigated by flicking a finger horizontally to get from one to the next. Holding a finger on any Web clip causes all of them to jiggle like tiny pieces of digital Jell-O, waiting for you to either delete or drag them around wherever you would like them to stay. Pressing the Home key cements the icons in place.</p>
<h5 class="subhed">Trouble Finding Home</h5>
<p>But these updates left room for improvement. Maps had trouble on both my iPod touch and iPhone when I asked it to find me in my home in Washington, D.C., and in my office near the White House &#8212; the former test circled a 30-block radius while the latter marked me four blocks away. Tests in other locations worked well, and clever &#8220;Drop Pin&#8221; tools helped me mark and label specific places. But I wouldn&#8217;t rely on this feature if I was completely lost and hoping the iPhone or iPod would tell me where I was.</p>
<p>And though I was excited to have email on my iPod touch, this device lacks a speaker and vibrating capabilities, so it can&#8217;t chime or buzz to signal newly received email. Because of this, the touch wouldn&#8217;t work for me as a serious, everyday tool like the BlackBerry and iPhone.</p>
<p>The free update for the iPhone lets you text message multiple people simultaneously, something the most basic cellphones have been doing for years. But individual responses to these mass texts can&#8217;t be seen in the same thread of conversation as that which you started; instead, they generate new text message threads.</p>
<p>On the iPhone and iPod touch, the Maps application now shows hybrid views that combine satellite maps with labeled street names, which are helpful.</p>
<p>The iPod touch is a testament to what can be done on a mobile device without a cellphone carrier&#8217;s help. By tapping into Wi-Fi hot spots, which are almost everywhere, I easily checked email, stocks and weather. I had a little more trouble using the Maps application with Wi-Fi because I was more often checking my location while on-the-go in a car or walking.</p>
<h5 class="subhed">Collecting Web Clips</h5>
<p>I had fun populating the many screens of my iPod touch and iPhone with new Web clips. These are easily added by hitting a &#8220;+&#8221; symbol at the bottom of any Web page, naming the Web clip and watching it appear on a home screen, often with a colorful accompanying icon like that for AllThingsD.com.</p>
<p>Snapshots of a Web page can be captured and saved in a Web clip by zooming in on a certain section of a page and saving that specific view. This proved helpful when I needed to quickly glance at the Georgetown basketball schedule a few times in one day.</p>
<p>Web applications can be found at <a href="http://www.apple.com/webapps" rel="external">www.apple.com/webapps</a>. A game called Ditto involves repeating a pattern on blue, yellow, red and green squares using the touch screen &#8212; a digital version of the Simon handheld game. Memory, the old card game, is updated with animated animals on cards. FlyTunes lets users listen to customizable channels from Internet radio, while an app called Floort presents an opinionated topic and asks people to vote on whether they agree or disagree. Even simple Web apps were useful, such as one that turns the screen into a virtual ruler with inches on one side and centimeters on the other.</p>
<p>But it&#8217;s good to keep in mind that these are Web applications, and are useless without the Web and/or an AT&amp;T connection.</p>
<p>All in all, Apple&#8217;s software updates for the iPhone and iPod touch are exciting, especially because they make home screens much more useful and individualistic. These tiny devices continue to become truly mobile computers.</p>
<ul>
<li>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>.</li>
</ul>
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		<title>Extending Cellphones' Reach</title>
		<link>http://solution.allthingsd.com/20071107/extending-cellphones-reach/</link>
		<comments>http://solution.allthingsd.com/20071107/extending-cellphones-reach/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071107/extending-cellphones-reach/</guid>
		<description><![CDATA[The $150 Vtech LS5145 Expandable Cordless Phone System synchronizes with your cellphone and redirects incoming cell calls to ring wherever the VTech phones are placed in the house.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s fair to say that cellphones can induce laziness. They enable effortless directory assistance, mobile Web access and the ever-important luxury of calling someone in the next room so you don&#8217;t need to get up. But this laziness can be reversed in an instant: Just misplace your cellphone at home, hear it ring and note how quickly you move &#8212; running, climbing stairs or flipping couch cushions &#8212; to find the phone before a caller hangs up.</p>
<p>VTech Communications wants to put an end to this mad phone dash with its new $150 Expandable Cordless Phone System with Bluetooth, the LS5145. This device synchronizes with your cellphone and redirects incoming cell calls to ring wherever the VTech phones are placed in the house. It works with your landline and up to two Bluetooth-linked cellphones, and can be expanded using additional handsets that cost $80 each.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL259_MOSSBE_20071106222620.jpg" alt="VTech" height="216" width="245" /><br />The $150 Expandable Cordless Phone System with Bluetooth from <highlight type=\"BOLD\">VTech Communications Inc.</highlight></div>
<p>The concept of a cellphone extender isn&#8217;t new, but not many of them have caught on. Another popular add-on to cellphones at home is the repeater, which focuses on boosting a phone&#8217;s signal in a place with poor coverage. The VTech 5145 could work as a repeater, assuming you put it and the finicky cellphone in a place with good coverage. But if your entire house has lousy cell coverage, it won&#8217;t work as a repeater.</p>
<p><a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=t'>AT&amp;T</a> licenses its corded and cordless phones through VTech, which sells a less-expensive product similar to the 5145 called the AT&amp;T EP5632. It costs $100 and has the same basic functions as the 5145, but is clunky and much less stylish. Its additional handhelds cost $60 each.</p>
<p>This week, I put my feet up and tried the VTech 5145 and one of its accessory handsets, the LS5105. These phones are stylishly thin and have bright color display screens, which can be set to one of 27 still color wallpaper images or four animated designs. It took me only a minute to pair cellphones with the system using Bluetooth, a wireless technology that connects devices that are within about 30 feet of one another. And the VTech&#8217;s primary function &#8212; extending the cellphone throughout a house to make it more convenient to answer &#8212; worked well, ringing much louder than my cellphone.</p>
<p>But the 5145 didn&#8217;t display the numerous names and numbers stored on my cellphone&#8217;s contact list. Unless I wanted to painstakingly enter the data into the VTech, incoming calls were only identified with phone numbers, so I rarely knew who was calling. And I could only call the handful of numbers that I know by heart.</p>
<p>Bluetooth technology isn&#8217;t incapable of transmitting data: My BlackBerry Curve even tried to transfer its contacts to the 5145, but couldn&#8217;t. VTech chose to use headset Bluetooth synchronization on the 5145 rather than hands-free synchronization. Hands-free is the same technology used in most Bluetooth-equipped cars; it provides more access to the Bluetooth device, such as phone-book integration.</p>
<p>I also missed other features on my cellphone when it wasn&#8217;t by my side, such as text messaging and voice mail. Incoming text messages were sent to my cellphone unbeknownst to me since I wasn&#8217;t near it, and when I didn&#8217;t answer incoming calls through the VTech, I had no way of knowing if the caller left a voice mail on my cellphone.</p>
<p>The 5145 includes a base station and primary phone; the 5105 additional handset includes a small stand just big enough to hold it upright. I set up the base station near where I drop my work bag after coming home each night. After the initial pairing during setup, phones automatically link to the VTech, meaning I never had to take my cellphone out of my bag.</p>
<p>I paired the 5145 with two phones at once: a Motorola Razr using Verizon and a BlackBerry Curve with AT&amp;T service. I also tested pairing a third phone with the system, the HTC Pocket PC 6800 from Sprint, though only two cellphones can be paired simultaneously. Just one of the Bluetooth phones can be used at a time, in addition to the landline. As long as the two paired phones stayed within about 30 feet of the base station, they automatically started routing calls through the VTech.</p>
<p>Call waiting worked like using my actual cellphone, except I pressed different buttons on the 5145 to &#8220;swap&#8221; calls. If you&#8217;re chatting on a landline call, you can answer an incoming cellphone call by placing the landline call on hold. If each line &#8212; landline and cellular &#8212; has call waiting, a total of four callers could potentially be linked to the VTech system at once.</p>
<p>In my house, we gave up our landline years ago, so I tested the system using only cellphones. I saved myself a few trips racing up and down the stairs to find where I had left my cellphone, instead placing the base station on one floor and the additional handset on the other. Using cordless phones for the first time in years reminded me of the issues that accompany this system. The line became fuzzy when I moved too far away from a phone&#8217;s base station, though VTech says a connection can stay clear for up to about 900 feet.</p>
<p>I almost forgot that cordless phones can&#8217;t be taken out of the house. While on a phone call, I had to stop myself from heading out the front door and continuing my chat as I walked to the corner store. Cellular calls that are in progress on VTech handsets can be continued on the cell by adjusting a setting on the cellphone, or by walking far enough away from the base station to receive a cellphone prompt to disconnect from the system.</p>
<p>I made calls from the handsets by first choosing which of the paired cellphones to use. My calls were received by friends and family just as if I was calling on my cellphone, though a couple of people told me that the connection didn&#8217;t sound quite as good.</p>
<p>Each handset is equipped with a speakerphone, and missed calls are noted on the color screen and in a call log, along with the date and time. A built-in intercom system lets handsets communicate with the other or the base station. Users can choose from one of 23 ringtone-like melodies; I chose a steel drum tune for one handset.</p>
<p>If you&#8217;re looking for an easier way to answer your cellphone whenever and wherever it rings, VTech&#8217;s system might be a good solution for you. But if you rely on your cellphone&#8217;s address book to identify callers and aren&#8217;t up for inputting these data again, it might be worth waiting for a Bluetooth cordless phone system that will automatically copy data from your cellphone.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></li>
</ul>
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		<title>The iPhone Is a Breakthrough Handheld Computer</title>
		<link>http://solution.allthingsd.com/20070626/the-iphone-is-breakthrough-handheld-computer/</link>
		<comments>http://solution.allthingsd.com/20070626/the-iphone-is-breakthrough-handheld-computer/#comments</comments>
		<pubDate>Tue, 26 Jun 2007 18:15:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg and Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20070626/the-iphone-is-breakthrough-handheld-computer-2/</guid>
		<description><![CDATA[The iPhone is a beautiful and breakthrough handheld computer, Walt Mossberg and Katherine Boehret say. A major drawback: the network it uses. Video]]></description>
			<content:encoded><![CDATA[<p><img src="http://allthingsd.com/theme/images/byline-katie-walt.jpg" width="123" height="123" class="byline-solution" alt="Walter S. Mossberg and Katherine Boehret" /></p>
<p>One of the most important trends in personal technology over the past few years has been the evolution of the humble cellphone into a true handheld computer, a device able to replicate many of the key functions of a laptop. But most of these &#8220;smart phones&#8221; have had lousy software, confusing user interfaces and clumsy music, video and photo playback. And their designers have struggled to balance screen size, keyboard usability and battery life.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1077968178}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Now, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=aapl'>Apple</a> Inc., whose digital products are hailed for their design and innovation, is jumping into this smart-phone market with the iPhone, which goes on sale in a few days after months of the most frenzied hype and speculation we have ever seen for a single technology product. Even though the phone&#8217;s minimum price is a hefty $499, people are already lining up outside Apple stores to be among the first to snag one when they go on sale Friday evening.</p>
<p>We have been testing the iPhone for two weeks, in multiple usage scenarios, in cities across the country. Our verdict is that, despite some flaws and feature omissions, the iPhone is, on balance, a beautiful and breakthrough handheld computer. Its software, especially, sets a new bar for the smart-phone industry, and its clever finger-touch interface, which dispenses with a stylus and most buttons, works well, though it sometimes adds steps to common functions.</p>
<p>The Apple phone combines intelligent voice calling, and a full-blown iPod, with a beautiful new interface for music and video playback. It offers the best Web browser we have seen on a smart phone, and robust email software. And it synchronizes easily and well with both Windows and Macintosh computers using Apple&#8217;s iTunes software.</p>
<p>It has the largest and highest-resolution screen of any smart phone we&#8217;ve seen, and the most internal memory by far. Yet it is one of the thinnest smart phones available and offers impressive battery life, better than its key competitors claim.</p>
<div class="media-LEFT" style="width: 100px;"><img src="http://online.wsj.com/public/resources/images/PJ-AK475_pjMOSS_20070626175439.jpg" alt="iphone" height="295" width="100" /><br />The phone is thinner than many smart phones.</div>
<p>It feels solid and comfortable in the hand and the way it displays photos, videos and Web pages on its gorgeous screen makes other smart phones look primitive.</p>
<p>The iPhone&#8217;s most controversial feature, the omission of a physical keyboard in favor of a virtual keyboard on the screen, turned out in our tests to be a nonissue, despite our deep initial skepticism. After five days of use, Walt &#8212; who did most of the testing for this review &#8212; was able to type on it as quickly and accurately as he could on the Palm Treo he has used for years. This was partly because of smart software that corrects typing errors on the fly.</p>
<p>But the iPhone has a major drawback: the cellphone network it uses. It only works with AT&amp;T (formerly Cingular), won&#8217;t come in models that use Verizon or Sprint and can&#8217;t use the digital cards (called SIM cards) that would allow it to run on T-Mobile&#8217;s network. So, the phone can be a poor choice unless you are in areas where AT&amp;T&#8217;s coverage is good. It does work overseas, but only via an AT&amp;T roaming plan.</p>
<p>In addition, even when you have great AT&amp;T coverage, the iPhone can&#8217;t run on AT&amp;T&#8217;s fastest cellular data network. Instead, it uses a pokey network called EDGE, which is far slower than the fastest networks from Verizon or Sprint that power many other smart phones. And the initial iPhone model cannot be upgraded to use the faster networks.</p>
<p>The iPhone compensates by being one of the few smart phones that can also use Wi-Fi wireless networks. When you have access to Wi-Fi, the iPhone flies on the Web. Not only that, but the iPhone automatically switches from EDGE to known Wi-Fi networks when it finds them, and pops up a list of new Wi-Fi networks it encounters as you move. Walt was able to log onto paid Wi-Fi networks at Starbucks and airports, and even used a free Wi-Fi network at Fenway Park in Boston to email pictures taken during a Red Sox game.</p>
<p>But this Wi-Fi capability doesn&#8217;t fully make up for the lack of a fast cellular data capability, because it is impractical to keep joining and dropping short-range Wi-Fi networks while taking a long walk, or riding in a cab through a city.</p>
<p>AT&amp;T is offering special monthly calling plans for the iPhone, all of which include unlimited Internet and email usage. They range from $60 to $220, depending on the number of voice minutes included. In an unusual twist, iPhone buyers won&#8217;t choose their plans and activate their phones in the store. Instead, they will do so when they first connect the iPhone to the iTunes software.</p>
<p>Despite its simple interface, with just four rows of colorful icons on a black background, the iPhone has too many features and functions to detail completely in this space. But here&#8217;s a rundown of the key features, with pros and cons based on our testing.</p>
<p>Hardware: The iPhone is simply beautiful. It is thinner than the skinny Samsung BlackJack, yet almost its entire surface is covered by a huge, vivid 3.5-inch display. There&#8217;s no physical keyboard, just a single button that takes you to the home screen. The phone is about as long as the Treo 700, the BlackBerry 8800 or the BlackJack, but it&#8217;s slightly wider than the BlackJack or Treo, and heavier than the BlackBerry and BlackJack.</p>
<p>The display is made of a sturdy glass, not plastic, and while it did pick up smudges, it didn&#8217;t acquire a single scratch, even though it was tossed into Walt&#8217;s pocket or briefcase, or Katie&#8217;s purse, without any protective case or holster. No scratches appeared on the rest of the body either.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AK471_pjMOSS_20070626175737.jpg" alt="iphone" height="166" width="245" /></div>
<p>There are only three buttons along the edges. On the top, there&#8217;s one that puts the phone to sleep and wakes it up. And, on the left edge, there&#8217;s a volume control and a mute switch.</p>
<p>One downside: Some accessories for iPods may not work properly on the iPhone. The headphone jack, which supports both stereo music and phone calls, is deeply recessed, so you may need an adapter for existing headphones. And, while the iPhone uses the standard iPod port on the bottom edge, it doesn&#8217;t recognize all car adapters for playing music, only for charging. Apple is considering a software update to fix this.</p>
<p>Touch-screen interface: To go through long lists of emails, contacts, or songs, you just &#8220;flick&#8221; with your finger. To select items, you tap. To enlarge photos, you &#8220;pinch&#8221; them by placing two fingers on their corners and dragging them in or out. To zoom in on portions of Web pages, you double-tap with your fingers. You cannot use a stylus for any of this. In the Web browser and photo program, if you turn the phone from a vertical to a horizontal position, the image on the screen turns as well and resizes itself to fit.</p>
<p>In general, we found this interface, called &#8220;multi-touch,&#8221; to be effective, practical and fun. But there&#8217;s no overall search on the iPhone (except Web searching), and no quick way to move to the top or bottom of pages (except in the Web browser). The only aid is an alphabetical scale on the right in tiny type.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AK476_pjMOSS_20070626175028.gif" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AK476_pjMOSS_20070626175028.gif" alt="chart" height="484" width="380" /></a></div>
<p>There&#8217;s also no way to cut, copy, or paste text.</p>
<p>And the lack of dedicated hardware buttons for functions like phone, email and contacts means extra taps are needed to start using features. Also, if you are playing music while doing something else, the lack of hardware playback buttons forces you to return to the iPod program to stop the music or change a song.</p>
<p><strong>Keyboard:</strong> The virtual keys are large and get larger as you touch them. Software tries to guess what you&#8217;re typing, and fix errors. Overall, it works. But the error-correction system didn&#8217;t seem as clever as the one on the BlackBerry, and you have to switch to a different keyboard view to insert a period or comma, which is annoying.</p>
<p><strong>Web browsing:</strong> The iPhone is the first smart phone we&#8217;ve tested with a real, computer-grade Web browser, a version of Apple&#8217;s Safari. It displays entire Web pages, in their real layouts, and allows you to zoom in quickly by either tapping or pinching with your finger. Multiple pages can be open at the same time, and you can conduct Google or Yahoo searches from a built-in search box.</p>
<p><strong>Email:</strong> The iPhone can connect with most popular consumer email services, including Yahoo, Gmail, AOL, EarthLink and others. It can also handle corporate email using Microsoft&#8217;s Exchange system, if your IT department cooperates by enabling a setting on the server.</p>
<p>BlackBerry email services can&#8217;t be used on an iPhone, but Yahoo Mail supplies free BlackBerry-style &#8220;push&#8221; email to iPhone users. In our test, this worked fine.</p>
<p>Unlike most phone email software, the iPhone&#8217;s shows a preview of each message, so you don&#8217;t have to open it. And, if there is a photo attached, it shows the photo automatically, without requiring you to click on a link to see it. It can also receive and open Microsoft Word and Excel documents and Adobe PDF files. But it doesn&#8217;t allow you to edit or save these files.</p>
<p><strong>Memory:</strong> The $499 base model comes with four gigabytes of memory, and the $599 model has eight gigabytes. That&#8217;s far more than on any other smart phone, but much less than on full-size iPods. Also, there&#8217;s no slot for memory-expansion cards. Our test $599 model held 1,325 songs; a dozen videos (including a full-length movie); over 100 photos; and over 100 emails, including some attachments, and still had room left over.</p>
<p><strong>Battery life:</strong> Like the iPod, but unlike most cellphones, the iPhone lacks a removable battery. So you can&#8217;t carry a spare. But its battery life is excellent. In our tests, it got seven hours and 18 minutes of continuous talk time, while the Wi-Fi was on and email was constantly being fetched in the background. That&#8217;s close to Apple&#8217;s claim of a maximum of eight hours, and far exceeds the talk time claims of other smart phones, which usually top out at five and a half hours.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AK475_pjMOSS_20070626175437.jpg" alt="iphone" height="141" width="245" /><br />The interface features \&#8221;cover flow\&#8221; technology for flipping through album covers.</div>
<p>For continuous music playback, again with Wi-Fi on and email being fetched, we got over 22 hours, shy of Apple&#8217;s claim of up to 24 hours, but still huge. For video playback, under the same conditions, we got just under Apple&#8217;s claim of seven hours, enough to watch four average-length movies. And, for Web browsing and other Internet functions, including sending and receiving emails, viewing Google maps and YouTube videos, we got over nine hours, well above Apple&#8217;s claim of up to six hours.</p>
<p>In real life, of course, you will do a mix of these things, so the best gauge might be that, in our two-week test, the iPhone generally lasted all day with a typical mix of tasks.</p>
<p><strong>Phone calls:</strong> The phone interface is clean and simple, but takes more taps to reach than on many other smart phones, because there are no dedicated hardware phone buttons. You also cannot just start typing a name or number, but must scroll through a list of favorites, through your recent call list, or your entire contact list. You can also use a virtual keypad.</p>
<p>One great phone feature is called &#8220;visual voice mail.&#8221; It shows you the names or at least the phone numbers of people who have left you voicemail, so you can quickly listen to those you want. It&#8217;s also very easy to turn the speakerphone on and off, or to establish conference calls.</p>
<p>Voice call quality was good, but not great. In some places, especially in weak coverage areas, there was some muffling or garbling. But most calls were perfectly audible. The iPhone can use Bluetooth wireless headsets and it comes with wired iPod-style earbuds that include a microphone.</p>
<div class="media-RIGHT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/OB-AM258_Map_ph_20070626225933.jpg" alt="iPhone with Google Maps" height="290" width="150" /><br />Google maps on the iPhone.</div>
<p>A downside &#8212; there&#8217;s no easy way to transfer phone numbers, via AT&amp;T, directly from an existing phone. The iPhone is meant to sync with an address book (and calendar) on a PC.</p>
<p>Contacts and calendars: These are pretty straightforward and work well. The calendar lacks a week view, though a list view helps fill that gap. Contacts can be gathered into groups, but the groups can&#8217;t be used as email distribution lists.</p>
<p><strong>Syncing:</strong> The iPhone syncs with both Macs and Windows PCs using iTunes, which handles not only the transfer of music and video, but also photos, contacts, calendar items and browser bookmarks. In our tests, this worked well, even on a Windows Vista machine using the latest version of Outlook as the source for contacts and appointments.</p>
<p><strong>iPod:</strong> The built-in iPod handles music and video perfectly, and has all the features of a regular iPod. But the interface is entirely new. The famed scroll wheel is gone, and instead finger taps and flicking move you through your collection and virtual controls appear on the screen. There&#8217;s also a version of the &#8220;cover flow&#8221; interface which allows you to select music by flipping through album covers.</p>
<p><strong>Other features:</strong> There are widgets, or small programs, for accessing weather, stock prices and Google Maps, which includes route directions, but no real-time navigation. Another widget allows you to stream videos from YouTube, and yet another serves as a notepad. There&#8217;s a photo program that displays individual pictures or slideshows.</p>
<p>The only add-on software Apple is allowing will be Web-based programs that must be accessed through the on-board Web browser. The company says these can be made to look just like built-in programs, but the few we tried weren&#8217;t impressive.</p>
<p><strong>Missing features:</strong> The iPhone is missing some features common on some competitors. There&#8217;s no instant messaging, only standard text messaging. While its two-megapixel camera took excellent pictures in our tests, it can&#8217;t record video. Its otherwise excellent Web browser can&#8217;t fully utilize some Web sites, because it doesn&#8217;t yet support Adobe&#8217;s Flash technology. Although the phone contains a complete iPod, you can&#8217;t use your songs as ringtones. There aren&#8217;t any games, nor is there any way to directly access Apple&#8217;s iTunes Music Store.</p>
<p>Apple says it plans to add features to the phone over time, via free downloads, and hints that some of these holes may be filled.</p>
<p>Expectations for the iPhone have been so high that it can&#8217;t possibly meet them all. It isn&#8217;t for the average person who just wants a cheap, small phone for calling and texting. But, despite its network limitations, the iPhone is a whole new experience and a pleasure to use.</p>
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