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	<title>The Mossberg Solution &#187; cellphone</title>
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	<link>http://solution.allthingsd.com</link>
	<description>from The Wall Street Journal</description>
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		  <title>All Things Digital</title>
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		<title>A BlackBerry Priced Right For Newcomers</title>
		<link>http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers/</link>
		<comments>http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 07:52:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090812/a-blackberry-priced-right-for-newcomers-2/</guid>
		<description><![CDATA[A new BlackBerry costs less than any other BlackBerry did at launch—that is, if you buy it at the right place.]]></description>
			<content:encoded><![CDATA[<p>Web browsing and email have comfortably migrated to mobile handhelds like the iPhone, BlackBerry and Palm (PALM) Pre. But many of these gadgets still cost a lot compared with cellphones that come free with renewed two-year contracts. </p>
<p>This week, I tested a new BlackBerry that costs less than any other BlackBerry did at launch—that is, if you buy it at the right place. Research in Motion&#8217;s (RIMM) BlackBerry Curve 8520 costs just $49 at Wal-Mart (WMT)—or $130 if you buy it at T-Mobile. Both prices are with two-year T-Mobile contracts.</p>
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<p>The BlackBerry Curve has been one of the company&#8217;s most popular models. All iterations of the Curve combine a full QWERTY keyboard with a sleeker, more stylish look than bigger BlackBerry models like the Bold. And Curves typically cost less than their larger counterparts. In February, RIM refreshed its Curve brand for the first time in over two years with the 8900. This model was a real upgrade for Curve users, thanks to a brighter screen, faster performance and flatter keys that were easier to press. But six months later, it still costs as much as $199 (after rebate)—a steep asking price considering how some older 8300-series Curves are offered for around $50 with two-year contracts.</p>
<p>This newest $49 Curve 8520 lowers that price barrier. Its monthly T-Mobile service plans are also relatively inexpensive, starting at $55 for voice and data (not including MMS or SMS messaging). </p>
<p>It has two features never before seen on a BlackBerry. First, in place of a trackball or scroll wheel, this Curve uses a trackpad—a mini version of those used for mouse navigation on laptops.  </p>
<p>Second, it has designated physical buttons for playing, pausing and skipping ahead or back within media like videos and music. These rubbery buttons are built into the top edge of the BlackBerry.</p>
<p>I like the look of the Curve 8520—especially how the surface covering its screen extends down to the trackpad and its four surrounding buttons, giving it a smooth facade. It comes in two colors, black and frost (I used the black). Its low price, alone, will be enough to draw customers.  </p>
<p>But something about the way its keyboard and navigational keys worked felt cheap. Letter keys felt light and hollow while the Send, Menu, Escape and End keys around the trackpad clicked as I touched them.</p>
<p>The specifications of this BlackBerry tell the tale more specifically. Its 320&#215;240 pixel screen looks faded next to that of the Curve 8900, which is 480&#215;360. The blinking red indicator light at the top front corner of all BlackBerrys is a barely noticeable dot on this device. </p>
<p>And its camera is only two megapixels, not 3.2 megapixels like on the 8900, and is the first on a BlackBerry not to have a built-in flash. Also, it doesn&#8217;t run on the fast 3G network, though it uses Wi-Fi and automatically connects to trusted networks when in range of them. </p>
<p>First-time smartphone owners may not notice or care about these small details, but veteran BlackBerry users will pick up on them right away.</p>
<p>The Curve 8520 incorporates useful physical features found on previous models like right- and left-side convenience keys that work as handy shortcuts. It comes with a 1-gigabyte microSD memory card so users don&#8217;t have to buy their own before loading this device with photos, music and videos. </p>
<p>A strip of rubber runs around the Curve&#8217;s edge, covering up and smoothing over its convenience keys and volume buttons. This rugged addition isn&#8217;t visible from the front of the BlackBerry and it will probably go a long way in preventing nicks and dings. The word &#8220;Curve&#8221; is imprinted on the back of the BlackBerry, proudly branding this model.</p>
<p>The navigational trackpad is a cinch to use and moves the cursor up, down, right and left with very little effort. To select, one needs only to press in on the trackpad just as with the  trackball. Unlike the trackball, which rolls in place and can get stuck once in a great while, the trackpad doesn&#8217;t have any moving parts.</p>
<p>The physical media keys on the Curve 8520&#8217;s top edge work to instantly start playing media from any screen, like a music video that I watched. If you were to use your BlackBerry as your sole portable media player, these would be more valuable. And their position on the top of the Curve makes them easy to reach if the device is in a pocket or purse. </p>
<p>In my everyday usage scenarios, I usually forgot about these shortcut buttons and just used the trackpad to find and select a track or video for playing.  </p>
<p>BlackBerry&#8217;s App World store for applications that users can load onto the device still only offers 2,000 apps, compared to Apple&#8217;s (AAPL) 65,000. This means that for now, this new Curve can&#8217;t be enhanced with as many outside programs, which is a real downside.  And if you do download a lot of apps, or music or videos or photos, you may have to get a bigger memory card.</p>
<p>The Curve 8520 isn&#8217;t made for BlackBerry fanatics. But it&#8217;s a good entry-level BlackBerry for users who still haven&#8217;t let go of their basic cellphones. At Wal-Mart&#8217;s $49 price, it&#8217;s hard to beat.  </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/OB-EF761_Mossbe_NS_20090811225653.jpg" rel="lightbox" title="Mossberg-Bberry"><img src="http://online.wsj.com/public/resources/images/OB-EF761_Mossbe_NS_20090811225653.jpg" width="360" height="454" style="float: none;" alt="Mossberg-Bberry" /></a>
</div>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>The Swiss Army Knife of Portable Videos</title>
		<link>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</link>
		<comments>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 22:50:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</guid>
		<description><![CDATA[RealPlayer SP grabs videos from the Web and converts and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, RealPlayer’s trio of talent make it like a digital Swiss army knife.]]></description>
			<content:encoded><![CDATA[<p>Every once in a while I watch an online video that&#8217;s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.</p>
<p>Enter RealPlayer SP beta (<a href="http://realplayer.com">realplayer.com</a>), the latest in RealNetworks Inc.&#8217;s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP&#8217;s trio of talent makes it like a digital Swiss army knife.</p>
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<p>After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion&#8217;s (RIMM) BlackBerrys, T-Mobile&#8217;s G1 and Sidekick, Nokia&#8217;s (NOK) N97 and certain basic cellphones—is a major plus.</p>
<h5 class="subhed">Behavior Problem</h5>
<p>My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can&#8217;t be downloaded by the RealPlayer SP.</p>
<p>Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.</p>
<h5 class="subhed">Mac Version Coming Soon</h5>
<p>The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn&#8217;t work on Apple&#8217;s Safari browser but does work on Firefox, Internet Explorer and Google&#8217;s (GOOG) Chrome browser; I used all three with success.</p>
<p>If you&#8217;re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week&#8217;s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn&#8217;t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step<sup>1</sup>.</p>
<p>And though I&#8217;ve mostly focused on the RealPlayer SP&#8217;s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.</div>
<p>A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can&#8217;t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.</p>
<p>I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small &#8220;Download This Video&#8221; message above videos that aren&#8217;t copyright-protected. Downloading videos worked on most sites, including <a href="http://AllThingsD.com">AllThingsD.com</a>, <a href="http://Slate.com">Slate</a>, <a href="http://YouTube.com">YouTube</a>, Salon and CNET. As expected, I wasn&#8217;t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That&#8217;s because videos from these sites were copyright-protected and didn&#8217;t allow for downloading.</p>
<h5 class="subhed">A Glitch</h5>
<p>In one instance with a <a href="http://WSJ.com">WSJ.com </a>video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.</p>
<p>The RealPlayer SP&#8217;s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.</p>
<h5 class="subhed">The Downloader Window</h5>
<p>When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there&#8217;s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.</p>
<p>RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer&#8217;s converted videos are sent for transferring to iPhones and iPods.</p>
<p>RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they&#8217;ll stop using it after just a few tries.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p><sup>1</sup> Real Networks says its RealPlayer SP Beta&#8217;s Twitter video sharing capability has an automatic URL-shortening tool built in. This week&#8217;s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>IPod to Reach Out and Touch Someone</title>
		<link>http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/</link>
		<comments>http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 01:02:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/</guid>
		<description><![CDATA[New phone applications have been added to Apple's iPod Touch, but the features come with a few drawbacks.]]></description>
			<content:encoded><![CDATA[<p>Apple&#8217;s iPhone has changed the game since its debut almost two years ago &#8212; building a powerful platform for on-the-go Web browsing and applications, in addition to making cellphone calls. Just a few months after the iPhone appeared, Apple (AAPL) introduced the very similar iPod Touch, which didn&#8217;t get as much attention, perhaps because its name understates the scope of its features.</p>
<p>The Touch resembles the iPhone, only thinner, with the same multitouch screen, fast Web browser, iPod media player and ability to run almost all of the 35,000 apps in Apple&#8217;s App Store. It doesn&#8217;t have a camera, or a few other iPhone features, and it can&#8217;t connect to cellphone networks, relying instead on Wi-Fi for its Internet connection.</p>
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<p>The Touch has caught on: Apple recently indicated that it has sold 16 million of them. One reason for the popularity is that its freedom from a phone company eliminates pricey monthly bills. But the Touch can&#8217;t easily make voice calls right out of the box. So this week, I tested ways to make the Touch even more like the iPhone: apps that use the Internet to make phone calls.</p>
<h5 class="subhed">Three Apps to Test</h5>
<p>I successfully tested three apps that can be downloaded free of charge from Apple&#8217;s App store &#8212; Skype, Fring and Truphone. Skype gave me the best connection, and my friends wouldn&#8217;t have known I was using it unless I told them. (Skype&#8217;s app is popular, with 2.8 million downloads in just four weeks.) Fring and Truphone let users make calls using Skype&#8217;s service within their apps, and they also run other programs like AIM and MSN Messenger. But Fring&#8217;s phone calls didn&#8217;t sound as clear, and I had technical difficulties with Truphone.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP496_pjMOSS_DV_20090428223718.jpg" width="262" height="394" alt="iPod" /></div>
<p>The downside to using these apps on an iPod Touch is that you must be connected to a Wi-Fi network. For a lot of people who work and live in areas surrounded by wireless networks, this won&#8217;t be a problem most of the time. But in those moments when mobility comes into play &#8212; like driving in a car &#8212; you&#8217;ll miss having a steady line through a phone carrier. You also can&#8217;t use these apps to make 911 emergency calls.</p>
<p>Another negative is that third-party applications can&#8217;t run in the background on the iPhone and iPod Touch. This means you can&#8217;t use a Touch for browsing the Web or reading email while waiting for a call from a friend via Skype or Fring. Fring offers an option that emails you when friends call or message, so you can sign on and call them back. Truphone has built-in voicemail. Skype doesn&#8217;t currently offer a notification feature.</p>
<p>(The next version of the iPhone OS is supposed to include notifications, which could improve the usability of these apps.)</p>
<p>The Touch comes in three models: an eight-gigabyte version for $229; a 16-gigabyte for $299; and a 32-gigabyte for $399. Because the Touch doesn&#8217;t have a built-in microphone, you must use something like the iPhone Stereo Headset, which costs $29 and has a microphone in its cord.</p>
<h5 class="subhed">Skype Plans</h5>
<p>Free Skype accounts, which can be used for making calls with all three apps, take just a few minutes to set up. And calls from one Skype user to another are free. Skype calls to landlines or cellphones are relatively cheap. Skype Credit, a pay-as-you-go plan, charges 2.1 cents a minute in the U.S.; Skype Subscription is a flat monthly fee that costs $2.95 when used for calls made to and from the U.S. A monthly fee of $5.95 gets you unlimited calling to one country, and $12.95 a month pays for unlimited calls to 42 countries.</p>
<p>The Skype, Fring, and Truphone apps let you easily import contact names and numbers from your iPod Touch. They also enable instant messaging between you and your friends. Delightful sounds indicate incoming messages and calls, and these can be heard even when the headset isn&#8217;t plugged in &#8212; as long as you put the Touch down without closing the app.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP498_pjMOSS_DV_20090428224302.jpg" width="262" height="394" alt="iPod" /></div>
<p>I had the most success with the Skype app. My Skype-to-landline calls sounded perfect to my boss on the other end. Skype-to-cell and Skype-to-Skype calls sounded good, but weren&#8217;t always as clear; I used my Skype account to call a friend in New Orleans on her Skype account, and I heard echoing a couple times during our 30-minute chat. Skype says this could be attributed to the fact she was on a laptop.</p>
<p>Fring calls made using Skype &#8212; to landlines, cellphones, and other Skype contacts &#8212; weren&#8217;t as good as the Skype app. Friends&#8217; voices sounded slightly shaky and muffled. This kind of thing isn&#8217;t the end of the world in a quick chat, but could be a real burden during an important call. Fring offers a long list of add-ons, letting you sign in to various accounts all within the same app. These include Skype, MSN Messenger, ICQ, Google (GOOG) Talk, Twitter, Yahoo (YHOO), and AIM.</p>
<h5 class="subhed">Technical Difficulties</h5>
<p>Truphone calls to landlines and cellphones sounded a bit fuzzy. Truphone is a service unto itself, like Skype, with free calls between Truphone users, pay-as-you-go plans and monthly plans. Like Fring, Truphone enables use of other programs within its app, like AIM and Yahoo Messenger. And it includes free voicemail. But the app didn&#8217;t always work for me.</p>
<p>A feature in all three apps lets you call an automated voice test line so you can hear how you sound before calling others.</p>
<p>These iPod Touch apps aren&#8217;t perfect, and the next version of the iPhone OS may let them can run more productively in the background. But making calls from the iPod Touch is a pretty cool experience when it works well, and free or low-price plans are an attractive alternative to cellphone carriers.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>App Aims to Up Social Status of Some Basic Cellphones</title>
		<link>http://solution.allthingsd.com/20090310/app-aims-to-up-social-status-of-some-basic-cellphones/</link>
		<comments>http://solution.allthingsd.com/20090310/app-aims-to-up-social-status-of-some-basic-cellphones/#comments</comments>
		<pubDate>Tue, 10 Mar 2009 23:46:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[cellphone]]></category>
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		<category><![CDATA[instant messaging]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[ISkoot Inc.]]></category>
		<category><![CDATA[MEdia Mall]]></category>
		<category><![CDATA[news feed]]></category>
		<category><![CDATA[Notifier]]></category>
		<category><![CDATA[Onion]]></category>
		<category><![CDATA[online store]]></category>
		<category><![CDATA[Perez Hilton]]></category>
		<category><![CDATA[Pulse]]></category>
		<category><![CDATA[Rolling Stone]]></category>
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		<category><![CDATA[Samsung Propel]]></category>
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		<category><![CDATA[social networking]]></category>
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		<category><![CDATA[user interface]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090310/app-aims-to-up-social-status-of-some-basic-cellphones/</guid>
		<description><![CDATA[Katie reviews iSkoot's Notifier, an application designed to give basic cellphones smart-phone-like capabilities.]]></description>
			<content:encoded><![CDATA[<p>Believe it or not, there are people who want nothing to do with smart phones like BlackBerrys and iPhones &#8212; they just want a basic cellphone for making and receiving calls. Maybe it&#8217;s because they think smart phones are too big or too expensive. But as email becomes harder to miss and social-networking sites grow more popular, these people might start to feel a twinge of smart-phone envy, and wish that they, too, had a way to stay plugged in.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AO641_MOSSBE_DV_20090310152926.jpg" alt="Notifier" height="394" width="262" /><br />Notifier&#8217;s home screen condenses quick snapshots of data from various sources into: &#8220;New,&#8221; &#8220;My Update&#8221; and &#8220;My Stream.&#8221;</div>
<p>For the past week, I&#8217;ve been testing an application called Notifier by iSkoot Inc. (<a href="http://iSkoot.com" rel="external">iSkoot.com</a>), which is designed to give basic cellphones a smart-phone-like shot in the arm. Notifier aggregates updates from various sources and social communities &#8212; including email, Facebook, Twitter, news feeds and instant messaging &#8212; into one application made for no-frills phones.</p>
<p>I tried Notifier on a Samsung Propel that costs $50 with a two-year contract and rebate. I appreciated the app&#8217;s way of keeping so much content in one spot, which saved me from checking various places for information. And Notifier is designed so you should need to sign into an account only once. But I found serious drawbacks in the experience.</p>
<p>Unlike on a BlackBerry or an iPhone, on which you can place programs you use frequently on the very first screen, Notifier is buried on the phone in a section called &#8220;My Stuff,&#8221; under a section called &#8220;Games and Apps,&#8221; which takes 10 clicks to reach. That&#8217;s a tremendous pain when you just want to quickly check Facebook. There aren&#8217;t any shortcuts or hard keys on phones that will open Notifier more quickly.</p>
<p>Second, Notifier&#8217;s user interface can be awkward. Posting updates to my social networks through Notifier was a clumsy process that was riddled with extra steps. My phone even had a slide-out QWERTY keyboard, but I preferred to use Notifier for its namesake purpose: It &#8220;notified&#8221; me of news like friends&#8217; status updates, new messages (tweets) on Twitter and RSS news feeds.</p>
<p>Notifier costs $3 monthly and is exclusively available on roughly 30 AT&#038;T (T) phones, 21 of which don&#8217;t have QWERTY keyboards. AT&#038;T advises people who use it to do so with a data plan; these start at $15 monthly for unlimited data without text messaging. You must buy Notifier in AT&#038;T&#8217;s online store, MEdia Mall.</p>
<p>Smart phones are flush with apps that aggregate content from several social networks into one spot, including Xumii for the BlackBerry or iPhone and a feature called Pulse in Yahoo&#8217;s (YHOO) oneConnect for the iPhone. There&#8217;s even a fun &#8212; though not too functional &#8212; iPhone app called Ziibii that floats social-network tidbits down an on-screen river.</p>
<p>Whether they&#8217;re on smart phones or basic cellphones, apps that display a lot of data in one condensed place need to do so clearly. Notifier does this by displaying a ribbon of icons at the top of the phone&#8217;s screen that it calls the carousel, and you can move the phone&#8217;s directional arrows left or right to switch from one program to the next. Whatever icon is highlighted in the carousel is the program that appears on the rest of the screen.</p>
<p>A tiny house icon represents the home screen, where three categories of boxes show quick snapshots of data: &#8220;New,&#8221; &#8220;My Update&#8221; and &#8220;My Stream.&#8221; The top box, labeled New, shows names of programs with numbers to show how many new items, or updates, were submitted to that program. For example, &#8220;Inbox: 3&#8243; means that three new emails were received; &#8220;Feeds: 54&#8243; represents 54 newly received snippets of news from an easy-to-use RSS reader built into Notifier.</p>
<p>Below this data are the My Update and My Stream sections, with left and right arrows to let you scan through various subcategories within each section. My Update shows your status on the various social networking sites.</p>
<p>I found My Stream to be a little confusing. It lets you arrow left or right to see what&#8217;s going on in your social network &#8212; if you received a new email, for instance, or someone sent you an instant message. But because you&#8217;re arrowing left or right, not up and down in a list, it&#8217;s hard to find the beginning of this stream. And Facebook notifications are a little too vague; one might say, &#8220;Barbie Roberts updated her Facebook profile,&#8221; without telling you what she did to update it.</p>
<p>Another Facebook glitch that I ran into was that I had to sign in more than once. This could be a hassle if you&#8217;re on the road and nowhere near a computer. In one instance, I was signed in and typed out a status update, but had to sign into Facebook yet again to post my new status. ISkoot says this and other Facebook navigation issues will be fixed within a week.</p>
<p>I flicked through My Stream while standing in line to board a plane and minimized the Notifier screen to get back to the phone&#8217;s functionality. Notifier can alert you of new messages even when it&#8217;s minimized. This works because the app stays connected to the network, so when you get a new message on Facebook, an email or an instant message, an indicator pops up asking if you&#8217;d like to open up the Notifier screen.</p>
<p>The trouble with this indicator is that it doesn&#8217;t specify what kind of message you received. I care a lot more about email and instant messages than I do about Facebook messages and would rather not be notified about Facebook. And messages received in the Facebook inbox won&#8217;t display in Notifier&#8217;s &#8220;New&#8221; inbox; instead users must take an extra step out to the browser. The company says it&#8217;s working on fixing this.</p>
<p>I liked the Notifier news feeds, which were easy to set up. A technology category offered content from 11 sources, and the entertainment category&#8217;s seven sources ranged from Rolling Stone to the Onion to Perez Hilton. These feeds are mixed into My Stream, like email or any other news from your network.</p>
<p>Instant messaging, however, required too many steps. It took a while for buddy lists to load. When I selected a person&#8217;s name to start an IM conversation, a white screen appeared that looked like a place where I could type my message, but I had to select a &#8220;Write&#8221; option to skip to another screen and start composing. Likewise, emails couldn&#8217;t be typed on the screen of the message itself; rather, you have to open a separate screen for text entry. You might get used to this after a while, but it felt clumsy to me.</p>
<p>Notifier&#8217;s extra $18 monthly cost (not including a voice plan) might be worthwhile if you just need a way to stay plugged in and notified of the latest goings-on with friends and email. And compared with the cost of a smart phone, it might be an economical alternative. But its awkward interface and poor placement on the cellphone leave a lot of room for improvement.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com" rel="external">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Lost Cellphone? Your Carrier Has Your Backup</title>
		<link>http://solution.allthingsd.com/20090224/lost-cellphone-your-carrier-has-your-backup/</link>
		<comments>http://solution.allthingsd.com/20090224/lost-cellphone-your-carrier-has-your-backup/#comments</comments>
		<pubDate>Wed, 25 Feb 2009 04:22:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<category><![CDATA[Advanced Wireless Solutions]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[Backup Assistant]]></category>
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		<category><![CDATA[Microsoft Outlook]]></category>
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		<category><![CDATA[Sprint Mobile Sync]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090224/lost-cellphone-your-carrier-has-your-backup/</guid>
		<description><![CDATA[Katie looks at solutions from T-Mobile, AT&#38;T, Sprint and Verizon for backing up and syncing your cellphone's contacts.]]></description>
			<content:encoded><![CDATA[<p>By the time you&#8217;ve left your cellphone in a taxi or dropped it into a pot of soup, it&#8217;s too late. All those phone numbers you had at your finger tips &#8212; your best friend, your boss, your mom &#8212; are gone. (Well, maybe you&#8217;ll remember Mom&#8217;s.)</p>
<p>Some companies have tried to soothe backup concerns with gadgets like the $50 Backup-Pal from Advanced Wireless Solutions LLC, or wireless services like Skydeck. But for many for people, it&#8217;s just as easy to ignore the risk.</p>
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<p>Cellphone carriers caught on to this problem, and all of them now offer solutions that make it a cinch for you to automatically back up your cellphone contacts. It doesn&#8217;t hurt these companies to know that if your contacts are saved with one of them, you might be deterred from switching to another. Indeed, whenever a customer replaces his or her cellphone with one from the same carrier, a backed-up address book can be wirelessly loaded onto it in minutes.</p>
<p>But the details on how each carrier handles or transfers contacts can be a little dicey. This week I spoke to Verizon Wireless (VZ), T-Mobile, AT&#038;T (T) and Sprint (S) to get the lowdown on how these cellphone backup services work. Is a phone&#8217;s address book backed up free of charge, or do users pay a monthly fee? Can people access and edit their stored contacts, and can they transfer these contacts to new cellphones or different carriers, entirely? Will carriers charge users to move contacts to a new phone? How often is the cellphone&#8217;s address book synchronized, and can someone specifically set what time this occurs? The responses yielded some interesting information that customers may not know.</p>
<p>Each carrier has a different name for its service, though they all do roughly the same thing: wirelessly tap into the phone&#8217;s address book on a regularly set schedule to back up its contents. This backed-up data can be accessed online via each carrier&#8217;s Web site, and there, content can be typed in at a PC and pushed to the phone, a much easier option than using numeric keypads to enter names.</p>
<p>Verizon uses Backup Assistant, a free service as long as users are registered online at My Verizon (<a href="http://MyVerizon.com" rel="external">MyVerizon.com</a>); otherwise it costs $1.99 a month. T-Mobile&#8217;s service (<a href="http://my.t-mobile.com" rel="external">my.t-mobile.com</a>) is also free, and works on the majority of phones currently sold by the company, but not all older models. Its service was originally called T-Mobile Address Book, but is now called Mobile Backup, the same name used by AT&#038;T for its service (<a href="http://mobilebackup.att.com" rel="external">mobilebackup.att.com</a>).</p>
<p>AT&#038;T charges customers $2 a month for backup. Sprint&#8217;s backup offering (<a href="http://sprint.com/services" rel="external">sprint.com/services</a>) is a bit more confusing in that it has three types of service depending on your phone type: Wireless Backup is the name of its $2 monthly service that applies to a majority of the carrier&#8217;s phones; for six of its newest phones, Sprint Mobile Sync, a free service, will work; for Nextel phones, MyNextel Address Book is available, and it costs $5 a month.</p>
<p>Wireless synchronization occurs according to a set schedule that users can determine. Verizon backs up data daily and lets people choose between the morning, afternoon, evening or late night. AT&#038;T lets its customers set Mobile Backup to work daily or once a week, and they can set the specific syncing time down to the minute. T-Mobile&#8217;s Mobile Backup and Sprint&#8217;s three backup services work automatically: Every time a phone&#8217;s address book changes, a sync is initiated.</p>
<p><a href="http://solution.allthingsd.com/files/2009/02/ob-de856_mossbe_dv_20090224232341.jpg" rel="lightbox" title="Illustration by Dave Klug"><img src="http://solution.allthingsd.com/files/2009/02/ob-de856_mossbe_dv_20090224232341-199x300.jpg" alt="Dave Klug" title="ob-de856_mossbe_dv_20090224232341" width="199" height="300" class="size-medium wp-image-486" /></a></p>
<p>These syncs occur unobtrusively, and don&#8217;t require any action on the part of the user after the initial setup, nor do syncs incur any extra fees like text-messaging charges.</p>
<p>However, if you&#8217;re planning to switch from one carrier to another and you&#8217;d like to take your contacts with you, these carriers &#8212; unsurprisingly &#8212; don&#8217;t make it easy. Verizon suggests printing out contacts prior to disconnecting your line with them. T-Mobile says its service is exclusive to its users and doesn&#8217;t give people a way to export their data. Sprint allows users of Sprint Mobile Sync and MyNextel Address Book to export their contacts into a common type of format called a .CSV data file, which allows the data to be imported into an application like Microsoft Outlook. AT&#038;T doesn&#8217;t currently allow exporting of contacts, but says it will enable exports to .CSV sometime this summer.</p>
<p>All carriers will help you synchronize your old phone&#8217;s saved address book onto a new phone &#8212; as long as you&#8217;re buying the new phone from them and your old phone was from the same carrier. Verizon will help you with this free if you use Backup Assistant; if not, they&#8217;ll charge $10 to move your contacts over from an old phone. T-Mobile and AT&#038;T say they will move a customer&#8217;s contacts from one phone to another for free, even using older phones that weren&#8217;t originally synced to Mobile Backup. Sprint says it supports migration between phones using Wireless Backup and Sprint Mobile Sync at no additional cost.</p>
<p>So instead of keeping your fingers crossed that you never lose your cellphone and all the numbers stored on it, talk to your carrier about what it offers in the way of backup services. You might be pleasantly surprised to learn about a free or low-cost service that works automatically and will pay you back in spades should you need to replace your cellphone. But, if you want to make your data portable across carriers, you may be out of luck.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Loud-and-Clear Mobile Calls for Seniors</title>
		<link>http://solution.allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/</link>
		<comments>http://solution.allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 02:44:06 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090210/loud-and-clear-mobile-calls-for-seniors/</guid>
		<description><![CDATA[My grandmother, a college graduate and former reference librarian, recently walked out of an electronics store in frustration. She compared the techie conversations that were going on around her with people speaking in a different language. And she isn't alone.]]></description>
			<content:encoded><![CDATA[<p>My grandmother, a college graduate and former reference librarian, recently walked out of an electronics store in frustration. She compared the techie conversations that were going on around her with people speaking in a different language. And she isn&#8217;t alone.</p>
<p>Though it isn&#8217;t always obvious, the technology industry sees senior citizens as a target demographic &#8212; especially where cellphones are concerned. Mobile phones could act as valuable lifelines in health-related situations and, at the very least, provide an easier way for relatives to keep in touch. Major cellphone carriers offer models that they say are easier for seniors to use thanks to big buttons and large screen fonts. But some companies go a step further. GreatCall Inc., for example, designed its Jitterbug cellphone specifically to appeal to non-techies, including &#8212; but not limited to &#8212; senior citizens. It shirks phone extras like Internet access for simplicity and includes a concierge service that does things like remotely adding numbers to the phone so users don&#8217;t have to do it.</p>
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<p>This week, I took a look at a cellphone that was designed specifically for senior citizens: the ClarityLife C900. It&#8217;s the first cellphone from Clarity (<a href="http://www.clarityproducts.com" rel="external">clarityproducts.com</a>), a division of <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=plt'>Plantronics</a> Inc. (PLT) that specializes in telephony (landlines and other products) for people with hearing loss. The cellphone incorporates features that are useful for someone who may be hard of hearing or using a hearing aid.</p>
<p>The C900 is a bulky slider phone with a top half that slides up, revealing a number keypad below; number keys each measure a half-inch square. This might be a deterrent for seniors who want their phone to look hip or slip easily into a pocket. But Clarity says the phone&#8217;s deliberately large size makes it easier to hold and use, and accommodates a roomy 2.5-inch screen.</p>
<p>I found the C900 relatively easy to navigate with sensible on-screen commands, though there were a few times when I couldn&#8217;t back out of a screen and had to close the slider to start over. Friends&#8217; voices sounded loud and full when heard through this cellphone, though it lacks a speakerphone, which my grandparents could use for calling relatives and singing &#8220;Happy Birthday&#8221; together.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AO427_pjMOSS_G_20090210162800.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AO427_pjMOSS_G_20090210162800.jpg" alt="claritylife" height="253" width="380" /></a><br />The $270 ClarityLife C900 has oversized buttons  and a red emergency button on the back that, when pressed, calls five contacts.</div>
<p>The C900 costs $270 &#8212; a steep price because it&#8217;s &#8220;unlocked,&#8221; or not tied to any one carrier, but according to Clarity&#8217;s research, senior citizens don&#8217;t like to get into long-term contracts like two-year deals. This unlocked model will work on any GSM network, like T-Mobile or AT&#038;T (T), but buyers must take the phone to a carrier&#8217;s store to get it set up and working. The phone also could be added as one of the lines in an existing family plan.</p>
<p>People who would rather save money than avoid contracts can get the ClarityLife for $185 tied into a one-year service deal with T-Mobile. These monthly service prices range from $19 pay-as-you-go (20 cents a minute) to $99 for unlimited calling.</p>
<p>The hearing-related features on this cellphone include a 20-decibel speaker and a way to notify people of incoming calls using simultaneous ringing, vibrating and a flashing green light. All the buttons on the device make loud noises, including those that control volume. The C900 is also hearing-aid-compliant, meaning it won&#8217;t cause static interference when held up to an ear with a hearing aid.</p>
<p>The C900 has a large, red button on its back side that, when enabled and pressed, automatically calls and/or sends text messages to a list of five emergency contacts until it reaches someone. These contacts are notified via an automatic dialing system and must press &#8220;0&#8243; when they answer to accept the emergency call so the system knows that a real person picked up, instead of a voicemail or answering machine. Five postcards with instructions come with this phone, and can be mailed to emergency contacts so they know what to do if they receive an emergency call from the C900 phone. Users could potentially add &#8220;911&#8243; to their list of emergency callers.</p>
<p>Most people will likely use the C900 in its closed slider position, revealing just four buttons at a time. These oversized buttons can scroll through contacts, call friends and end calls. A feature called &#8220;Top 10&#8243; lets users add their 10 most frequently called numbers in the order they prefer, which is a refreshing change from the alphabetical listing that most phones use.</p>
<p>The C900 accepts and sends SMS, or text messages, and comes loaded with nine canned text messages including the ominous, &#8220;I don&#8217;t have much time.&#8221; An extremely loud chime sounds when messages are received or sent.</p>
<p>Other helpful features include a hard button on the phone&#8217;s top edge that opens an alarm-clock function, and a button for an ultra-bright, built-in flashlight. This could come in handy, though it must be held down to stay on.</p>
<p>Clarity says that the C900&#8217;s battery life lasts for three hours of talk time or 150 hours in standby, and that it takes one hour to fully charge after the phone&#8217;s first-time-use four-hour charge. I left my fully charged C900 powered off for a couple weeks and it still had a full charge when I turned it back on again. This could be really helpful for people who forget to charge their phone, but want to grab it to take along on a trip.</p>
<p>A phonebook entry titled &#8220;Customer Care&#8221; comes preprogrammed on all ClarityLife C900s. This number is answered by Clarity&#8217;s customer-service team, people who are trained to consider a caller&#8217;s specific issues, such as hearing or memory loss. The representatives speak slowly, avoid tech jargon, and can use an amplifier to make their voices louder and easier to hear.</p>
<p>The ClarityLife C900 is expensive, but this phone&#8217;s hearing-targeted features will be appreciated by many seniors, as will its oversized buttons and easy-to-hold size and shape.</p>
<p><strong>Write to</strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a> </p>
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		<title>Tracking Friends the Google Way</title>
		<link>http://solution.allthingsd.com/20090203/tracking-friends-the-google-way/</link>
		<comments>http://solution.allthingsd.com/20090203/tracking-friends-the-google-way/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 05:02:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090203/tracking-friends-the-google-way/</guid>
		<description><![CDATA[Katie reviews Latitude, a new feature of Google Maps that uses location-based technology to track its users' movements. Latitude displays the user's location on a map for friends to see, so they can know where the person is at all times.]]></description>
			<content:encoded><![CDATA[<p>For the past week, I&#8217;ve been stalking my sister, my boyfriend and my boss. They&#8217;ve also been stalking me, and we still like one another.</p>
<p>All four of us have been using an application that, once downloaded onto a mobile device, uses location-based technology to track its users&#8217; movements. The app then displays the user&#8217;s location on a map for friends to see, so they can know where the person is at all times.</p>
<p>We used <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a> Latitude, a new feature in the search giant&#8217;s Google Maps mobile application as of today. People can get this if they upgrade their current version of Google Maps or install Maps for the first time. It works on Google&#8217;s G1, most color BlackBerrys, most Windows Mobile devices and some other smart phones. Google says it will soon work on the iPhone, iPod touch and Sony Ericsson phones.</p>
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<p>Google (GOOG) is arriving late to the party where location-based apps like Loopt (<a href="http://Loopt.com" rel="external">Loopt.com</a>) from Loopt Inc. and Where (<a href="http://where.com" rel="external">where.com</a>) from uLocate Communications are already following people on a variety of mobile devices ranging from basic cellphones to iPhones. These apps rely on GPS satellites, Wi-Fi or cellular towers to locate you and your friends, and then use this data to encourage people to find nearby attractions, local information or social networks.</p>
<p>Latitude is an opt-in-only feature, meaning no one can see your location &#8212; or vice versa &#8212; without permission. It uses either GPS satellites or cell-tower and Wi-Fi location technology depending on your mobile device&#8217;s specifications and what&#8217;s most available in certain spots. My trusted testers and I used Google Latitude on three different kinds of BlackBerrys: the Pearl 8130, Curve 8320 and two Curve 8900s. Of these, only the 8900s made use of GPS.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AO376_MOSSBE_DV_20090203131416.jpg" alt="Google Latitude" height="394" width="262" /><br />Latitude, a feature in Google Maps, shares someone&#8217;s location, status and photo with friends. Location data can update every several minutes when a user is moving.</div>
<p>Along with their locations, friends can share other information on Latitude by updating a status line or changing their picture, which appears as a tiny representative icon on a map. Changes to one&#8217;s status or picture will be reflected in Google Talk, Google&#8217;s instant-messaging tool, but this doesn&#8217;t integrate with other status-related social-networking programs like Facebook or Twitter, and thus may saddle people with another status entry to update.</p>
<p>It&#8217;s easy to find fault in Latitude since it often spots people inaccurately, including showing my sister in Boston&#8217;s Charles River, rather than in a neighborhood along the river. It&#8217;s worth noting that tracking technology in general, including GPS, can be inaccurate. But even with these inaccuracies, my friends and I liked finding one another on our respective maps and used this geographic information to send location-specific messages to each other: I joked with my boyfriend about not leaving his house on time for a dinner and commended my sister on getting up early for church on Sunday.</p>
<p>Usability issues aside, location-based services like Latitude can be just plain creepy, especially when a Big Brother like Google is tracking your whereabouts. So Google incorporated easy-to-change privacy settings so that locations can be automatically detected, manually entered or completely hidden from other people. Or people can sign out of Latitude altogether.</p>
<p>Likewise, users can adjust the level of geographic information they&#8217;re willing to share with each person. For example, I might want to share with my boyfriend my best available location information, like a specific spot on a street, and share only city-level location information with my boss.</p>
<p>The city-level information would be helpful for my parents, who often wish they had a better idea of when I&#8217;m traveling for work and where I&#8217;ll be. But my parents aren&#8217;t likely to download Google Latitude onto their mobile devices anytime soon. For them, a special Latitude widget in iGoogle &#8212; Google&#8217;s personalized home page feature on a PC &#8212; might be best. This widget is also useful for people who may have Latitude on a mobile device but are sitting at their desks and want to see where their friends are.</p>
<p>As expected, Latitude worked differently between me and the people who live in the same area, compared with how it worked between me and people who live hundreds of miles away, like my sister in Boston. For example, my boyfriend and I are more likely to use our respective locations to plan where we&#8217;ll meet for dinner, while my sister&#8217;s current location is just fun to see. Still, my sister and I know one another&#8217;s neighborhoods well enough to have an idea of where the other was, and we felt a little more plugged in with each other&#8217;s lives when we saw one another on our maps.</p>
<p>People who live in urban settings will likely use Latitude differently than those who live in the suburbs. One of my testers noted that it could be fun using Latitude to see where friends are out in a city on any given night. But because Latitude sometimes pegs people&#8217;s locations as a lot farther away than they are &#8212; one test spotted a friend 1.5 miles away from his real location &#8212; this might be tough data to go on.</p>
<p>After using Latitude for a while, I grew to recognize familiar location mistakes like home or work, and knew where my friends actually were. But it&#8217;s unfortunate that locations aren&#8217;t more accurately marked.</p>
<p>Latitude returned the most precise location results when determining where the two GPS-using BlackBerry Curve 8900s were at any given time, though these spots still weren&#8217;t perfect. If a mobile device doesn&#8217;t have GPS or if GPS simply isn&#8217;t available in the area, cellular towers and Wi-Fi will help a determine location. These alternate methods use less battery than GPS, so they will work instead of GPS when Google Maps isn&#8217;t running in the foreground of a device.</p>
<p>Latitude users can opt to allow their location to automatically update every several minutes while they&#8217;re moving. A Friends List that appears with the map lists people in order of who is moving starting with who moved most recently. Users can send text messages or call friends directly from this list, or find nearby spots like bars or movie theaters by typing into a search box; restaurant information includes ratings and reviews. Directions to and from friends&#8217; locations are also available, and you can plan your route via car, mass transit or walking.</p>
<p>Location-based services like Latitude are great for keeping tabs on friends and could even come in handy in other situations &#8212; such as when parents want to know where their kids are or when elderly relatives want to let someone always know their whereabouts. But I wouldn&#8217;t want to depend on them in an emergency.</p>
<ul>
<li><a href="http://www.google.com/latitude">Google Latitude Web Site</a></li>
</ul>
<p></p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>The App Test: Rating Programs for Google's G1</title>
		<link>http://solution.allthingsd.com/20081021/the-app-test-rating-programs-for-googles-g1/</link>
		<comments>http://solution.allthingsd.com/20081021/the-app-test-rating-programs-for-googles-g1/#comments</comments>
		<pubDate>Tue, 21 Oct 2008 23:30:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081021/the-app-test-rating-programs-for-googles-g1/</guid>
		<description><![CDATA[Today, people interested in seeing the first Google-branded consumer-hardware product will get to satisfy their curiosity as the company, joining with T-Mobile, unveils its $179 G1 handheld computer. This touch-screen device will compete with Apple's iPhone, and it includes a key feature missing in the iPhone: a physical keyboard.]]></description>
			<content:encoded><![CDATA[<p>Today, people interested in seeing the first <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=goog'>Google</a>-branded consumer-hardware product will get to satisfy their curiosity as the company, joining with T-Mobile (DT), unveils its $179 G1 handheld computer. This touch-screen device will compete with Apple&#8217;s iPhone, and it includes a key feature missing in the iPhone: a physical keyboard.</p>
<p>The G1 is built around a model of openness, enabling developers to create applications &#8212; software programs, called &#8220;apps&#8221; for short &#8212; that will succeed or fail according to the feedback from the online community. Naturally, these community-contributed programs need a marketplace where G1 users can find them, and the Android Market provides just that.</p>
<p>This week, I installed various applications from the Android Market on a G1 and tested them out. Google (GOOG) says it will launch with around 40 to 50 applications in this virtual store, and these and all other apps will be available free of charge from now until at least the start of next year.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN469_pjMOSS_DV_20081021131626.jpg" alt="Google's G1" height="394" width="262" /><br />BreadCrumbz makes maps.</div>
<p>I found these apps to be useful, entertaining and mostly straightforward. There were a few that I felt tried to jam too much into one application, such as BreadCrumbz, an app that asks users to add pictures, instructional arrows and labels to maps that they make for friends. Other apps kept it short and sweet, like Wi-Fi Toggle &#8212; a one-touch button that turns wireless capability on or off to save battery power.</p>
<p>The G1&#8217;s apps are more utilitarian than most apps I&#8217;ve tested for Apple&#8217;s iPhone &#8212; and not quite as visually pleasing. I even compared one G1 program, Plusmo College Football, directly with the same app running on the iPhone, and I missed the artsy touches of the Apple (AAPL) version &#8212; like menus that flipped 180 degrees when selected rather than simply opening.</p>
<p>One downside: Only a measly 70 megabytes of internal flash memory are reserved on the G1 for storing these third-party applications. Once you fill that limited internal storage space, you have to delete some of your apps to add more. You can&#8217;t currently store apps on the phone&#8217;s roomier removable memory card. (A one-gigabyte microSD comes with the G1.) The iPhone doesn&#8217;t set such an arbitrary limit on application-storage space. The Android Market, like Apple&#8217;s iTunes, keeps a record of each user&#8217;s installed apps so they can be easily downloaded again later at no extra charge (if they carried a fee). But, unlike the iPhone, the G1 can&#8217;t back up your apps to a PC or Mac.</p>
<p>The G1&#8217;s open model means extra setup steps during app installation. For example, if an application will access certain information &#8212; such as a user&#8217;s Internet connection, location data (as identified by GPS) or other personal information (calendar, contacts, etc.) &#8212; warnings appear during installation, and the user must grant permission. In addition, many apps come with license agreements that must be okayed before users can continue. If something goes wrong with an app, people can post complaints on community boards or email developers, whose email addresses appear during installation.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN471_pjMOSS_DV_20081021213146.jpg" alt="The Android Market home page" height="394" width="262" /><br />The Android Market home page.</div>
<p>To offer a general idea of what&#8217;s available, I&#8217;ve highlighted a handful of apps that I like. I broke the applications into three groups: Functional, Fun (if occasionally kitschy) and Frills.</p>
<h5 class="subhed">Functional</h5>
<p>Wi-Fi Toggle: This does what it says. Once installed, it adds an icon to the G1&#8217;s desktop that provides a quick way to turn Wi-Fi on and off without digging into the settings menu.</p>
<p>Locale: Like Wi-Fi Toggle on steroids, this app allows a user to set up a G1 so it dynamically changes its settings in specific conditions. The settings can respond to calls from certain people or changes in the phone&#8217;s battery power, calendar, the user&#8217;s location or the time. For instance, the Wi-Fi can automatically turn off, ringer volume can go up or down, desktop wallpaper can change or a post can be sent. Just think of all the churchgoers who could ensure their cellphone ringers are turned off on Sunday mornings or when the church&#8217;s location is sensed.</p>
<p>Ringdroid: Make ringtones from your own songs by adjusting bars to mark the start and end of each ringtone. Hitting Save automatically keeps the ringtone, labeled with the song&#8217;s name by default, for use on the phone.</p>
<p>Video Player: The G1 doesn&#8217;t have a built-in way to play videos, and this app does the trick in a clear-cut, reliable way.</p>
<h5 class="subhed">Fun</h5>
<p>Movie ShowTimes: This lets people use a finger to flick across the G1&#8217;s touch screen to page through movie poster images, titles and brief descriptions. Below each movie description, an on-screen button labeled &#8220;Showtimes Near You&#8221; uses GPS to generate lists of nearby movie times.</p>
<p>Pac-Man: The classic arcade game never gets old. You can move Pac-Man through his maze with one of three methods: tilting the G1 so its accelerometer moves the Pac-Man, swiping with a finger to point Pac-Man in the right direction or using the trackball to move him around the screen. I preferred the trackball.</p>
<p>Cooking Capsules: This program demonstrates food-making without being either too intimidating or too dull and simplified. Though there were only six &#8220;capsules&#8221; when I tested it, each includes steps for watching (an instructional video), shopping (using an on-screen list of items) and cooking (with numbered instructions on how to cook the food).</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN468_pjMOSS_DV_20081021214128.jpg" alt="Bonsai Blast" height="394" width="262" /><br />Bonsai Blast is a gaming app that&#8217;s now available for the G1.</div>
<p>Bonsai Blast: This colorful, Asian-themed game directs people to shoot colorful marbles at other chains of marbles, with a goal of getting three matching marbles lined up beside one another so they&#8217;ll disappear.</p>
<p>Krystle II: Turns your G1&#8217;s entire screen into a picture of fur that purrs and vibrates as you touch it. There&#8217;s no real point, but Krystle II is addictive and strangely comforting during long conference calls.</p>
<h5 class="subhed">Frills</h5>
<p>Ecorio: This well-intended app aims to track users&#8217; travel carbon footprints in order to make them more responsible for the environment. It asks users to enter things like recent transit routes and carpools and suggests ways to reduce and offset people&#8217;s footprints.</p>
<p>Maverick: An IM program that allows people to add scribbles, location data or even photos to active instant-messaging conversations. Maverick signs users into Google Talk and Picasa simultaneously, adding IM images into an auto-generated Picasa album for later viewing.</p>
<p>PicSay: Add word balloons, titles, props and effects to digital photos captured and/or stored on the G1, then send the images via multimedia messaging service or email, or save one as a caller ID.</p>
<p>There are many more G1 apps to try, and developers are expected to keep making them for this new device. As with the iPhone, apps obtained for the G1 from the Android Market enable it to morph into a different device with different tools every day.</p>
<p>&#8211; <em>Edited by Walter S. Mossberg</em></p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
<p>[[quote=]]</p>
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		<title>New BlackBerry Offers Versatility   in Flip Form</title>
		<link>http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/</link>
		<comments>http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 00:18:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/</guid>
		<description><![CDATA[Smartphones are masters of multitasking. They email, browse the Web, instant message, take pictures, run applications or play videos and music. So it's easy to forget how uncomfortable they are to use as phones.]]></description>
			<content:encoded><![CDATA[<p>Smartphones are masters of multitasking. They email, browse the Web, instant message, take pictures, run applications or play videos and music. So it&#8217;s easy to forget how uncomfortable they are to use as phones. Most are rectangular slabs that are awkward to hold against the ear, causing many smartphone users to also carry a basic cellphone just for calls.</p>
<p>At least one smartphone manufacturer is doing something about this. This week, Research In Motion (RIMM) introduced the BlackBerry Pearl Flip 8220, available for $150 with a two-year contract from T-Mobile (DT). This device is the first BlackBerry in a flip phone, or clamshell, form. Like RIM&#8217;s mainstream, candy-bar-shaped BlackBerry Pearl, the Flip uses a SureType keyboard, which has condensed keys and relies on predictive text software.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/EI-AR531A_fl_Mo_G_20081014180335.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/EI-AR531A_fl_Mo_G_20081014180335.jpg" alt="Pearl Flip" height="253" width="380" /></a><br />The Pearl Flip uses a SureType keyboard, which takes up less space.</div>
<p>After using the Pearl Flip for a week, I&#8217;ve found it to be a stylish messaging device that works well as a comfortable phone. I really liked its exterior screen, which is designed to show previews of incoming messages, saving people the trouble of flipping open the device. It runs on T-Mobile&#8217;s slow EDGE network, but has built-in Wi-Fi and the ability to automatically connect to saved, nearby wireless networks.</p>
<p>First-time smartphone buyers will likely find the Pearl Flip to be a good fit. When it flips open, a special hinge drops the top half of the device slightly behind the bottom half, and a handy trackball makes navigation easy. The Flip&#8217;s Web browser enables streaming videos that look sharp on its interior screen, and a microSD card slot supports up to 16 gigabytes of memory.</p>
<p>But current BlackBerry owners who want to switch to a device with a more comfortable phone may have trouble adjusting to the Pearl Flip&#8217;s SureType keyboard &#8212; especially if they&#8217;re used to a device with a full QWERTY keyboard. Though the Pearl Flip&#8217;s keyboard is a generous size and its keys are flat and easy to press, its SureType design assigns two letters to almost every key, which can be frustrating to use when predictive text guesses a different word than that which is intended.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN424_pjMOSS_DV_20081014144527.jpg" alt="Pearl Flip" height="394" width="262" /><br />The Pearl Flip 8220 is RIM&#8217;s first flip phone BlackBerry.</div>
<p>The Pearl Flip supports T-Mobile&#8217;s Unlimited HotSpot Calling, a service that doesn&#8217;t use any minutes on phone calls begun in Wi-Fi zones. Even if a user leaves the Wi-Fi zone in which he or she started a phone conversation, the call passes over to the T-Mobile cellular network without dropping out. This service costs $10 monthly in addition to regular service charges.</p>
<p>When I made calls on the Pearl Flip, friends on the other line noted how crisp and clear our connection sounded. And best of all, the Pearl Flip&#8217;s long, clamshell profile was easy to hold and fit snugly and comfortably between my ear and shoulder when I needed two hands to carry things.</p>
<p>BlackBerry&#8217;s signature red light blinks in this device&#8217;s top corner to indicate new messages. The 1.6-inch exterior screen displays about 25 words (give or take) from newly received emails, instant messages, SMS, MMS, calendar notifications and task reminders. If a message is received from a contact to whom a photo is assigned, that photo also shows up on the external screen to identify the sender. Side buttons let users scroll up or down through these previews.</p>
<p>This display is designed so that the same message being previewed externally will appear on the internal screen as soon as the Pearl Flip is opened. This makes sense because people will want to reply to some emails or read their entire contents after seeing a short preview. But my device didn&#8217;t do this at first; instead, the internal screen seemed completely unrelated to the external screen. I finally got this feature to work after my external screen froze and I rebooted the Pearl Flip. RIM said it hadn&#8217;t seen this behavior before, and wasn&#8217;t sure what had caused it.</p>
<p>The interior screen measures 2.4 inches diagonally and has a resolution of 240&#215;320 pixels, which is a larger, higher resolution screen than most basic cellphones. While using Wi-Fi, I pulled up YouTube.com and watched a video. It played without skipping or stopping while streaming directly from the Web. A higher-resolution video, which was saved to my device, automatically played in horizontal mode so as to take up the entire screen; YouTube videos play vertically, without using the full screen.</p>
<p>Up to 10 email accounts can be set up on the Pearl Flip; I had no problems using Hotmail, .Mac and Gmail accounts. I also signed into AOL Instant Messenger and Google Talk on the Pearl Flip. Along with these messaging programs, ICQ, Windows Live Messenger, Yahoo Messenger and BlackBerry Messenger also come pre-installed and ready to use.</p>
<p>If my Pearl Flip was closed and I remained signed into an instant-messaging client, notifications appeared on the external screen telling me who was sending an IM and what it said. When I opened the device, I was automatically directed to the screen where I could reply to the instant message.</p>
<p>I tested the T-Mobile Unlimited HotSpot Calling feature by starting calls using a Wi-Fi network and then leaving the network&#8217;s range. The calls remained steady without dropping or fading, and if I were a paying customer, I wouldn&#8217;t have been charged minutes for those calls. Calls that start out of Wi-Fi zones and end in Wi-Fi zones do deduct minutes. My Pearl Flip had no trouble automatically moving from the cellular network to a Wi-Fi network.</p>
<p>All T-Mobile Wi-Fi hotspots, such as at airports or in Starbucks (SBUX), automatically work with the Pearl Flip if you&#8217;re registered for the $10 monthly Unlimited Hotspot Calling.</p>
<p>If you&#8217;re considering taking the plunge into the always-connected world of smartphones, or if you want a more comfortable phone in your smartphone and don&#8217;t mind the quirks of SureType, the Pearl Flip 8220 may be the BlackBerry for you.</p>
<p>&#8211; <em>Edited by Walter S. Mossberg</em></p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Phone Headset Curbs Sounds of the City</title>
		<link>http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/</link>
		<comments>http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/#comments</comments>
		<pubDate>Tue, 07 Oct 2008 23:30:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<category><![CDATA[Motopure H15 Universal Bluetooth Headset]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/</guid>
		<description><![CDATA[Wireless headsets can be a real boon to mobile-phone users, especially for chatty folks who often have their hands full. In recent years, these headsets have bolstered their noise-canceling technology, making it easier to conduct conversations even while walking on noisy city streets.]]></description>
			<content:encoded><![CDATA[<p>Wireless headsets can be a real boon to mobile-phone users, especially for chatty folks who often have their hands full. In recent years, these headsets have bolstered their noise-canceling technology, making it easier to conduct conversations even while walking on noisy city streets.</p>
<p>Today, <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=mot'>Motorola</a> (MOT) is unveiling its $100 Motopure H15 Universal Bluetooth Headset. It&#8217;s available from Verizon&#8217;s (VZ) stores and Web site, and I&#8217;ve been testing it.</p>
<p>While focusing on the new Motopure H15, I also took another look at two noise-canceling headsets we reviewed in May &#8212; the $130 Jawbone from Aliph Inc. and the $120 <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=plt'>Plantronics</a> (PLT) Discovery 925. I made calls on the three headsets while standing beside a construction crew&#8217;s loud generator in busy downtown Washington, D.C., and, in a separate test, running my hairdryer on high in the background.</p>
<p>In both of these loud scenarios, the results favored the Motopure over the Jawbone and Plantronics Discovery. Of the three, the Plantronics headset allowed the most background noise through and made it difficult for people to hear my voice. The Jawbone was much better than the Plantronics headset, but not as good as the Motopure, which dimmed loud background noise to a faint hum and seemed to amp up the volume of my own voice. I called various people and even left myself voicemails so I could hear the differences.</p>
<h5 class="subhed">More Microphones</h5>
<p>The Motopure H15 uses two microphones, while the Jawbone uses two microphones and one modified microphone that works as a voice-activity sensor. The Plantronics headset uses one microphone. Motorola says one of its microphones hears the user&#8217;s voice, the other picks up background noise and a technology called CrystalTalk works to filter that noise out.</p>
<p>In my Motopure testing, I saw at work technology that Motorola says is meant to automatically adjust the headset volume as noises increase or decrease in the background. And at no point during my tests with the headset did friends on the other end of the line notice any odd echoing or fading volume in my voice, as with some headsets.</p>
<h5 class="subhed">Snug Fit</h5>
<p>Unlike the Jawbone, which &#8212; as its name reflects &#8212; works by touching bones in the face to eliminate excess noise, the Motopure H15 never touches one&#8217;s face. In fact, Motorola cites this as an advantage over the Jawbone because it doesn&#8217;t need to touch a user&#8217;s face to work. Motorola&#8217;s headset fits using a loop of clear plastic that wraps snuggly around the ear, along with an in-ear piece, though it took me a little while to figure out which of its five earbuds fit best.</p>
<p>And unlike the Plantronics headset, which has a larger, triangular-shaped boom, the Motopure has a tiny boom that folds away when not in use. Users receive calls by simply folding the boom down, which instantly turns the headset on and connects to calls. When the boom is closed, the headset turns off to save battery. I liked the finality of closing the boom and knowing my headset was definitely off whenever I put it in my purse. And in its tucked-in position, the Motopure H15 is petite and portable.</p>
<p>But if you&#8217;re wearing this headset on your ear, opening and closing the boom is almost impossible. Motorola recommends using the boom as you would a clamshell cellphone: Answer calls by opening the boom before donning the earpiece and end calls by removing the earpiece and closing the boom.</p>
<p>Of course, many users will want to keep the device in their ear for an extended period, rather than fishing for it when a call comes in. For them, the awkwardness of the boom switch may be a problem. They can still keep the Motopure on with the boom opened, receiving and ending calls at any time by simply pressing the large Call button. In this state, the handset is in standby mode rather than off &#8212; the same as most Bluetooth headsets waiting for calls.</p>
<h5 class="subhed">One Headset, Two Phones</h5>
<p>A plus of the Motopure is its ability to simultaneously pair with two phones, such as a personal cellphone and a work smartphone. Incoming calls to both lines are represented by different colored lights on the headset. But as soon as a call with one phone begins, the Bluetooth link to the second phone is disconnected.</p>
<p>The Plantronics headset also has dual-phone pairing capability, but the Jawbone doesn&#8217;t.</p>
<p>According to Motorola, the Motopure&#8217;s battery lasts for about 4.5 hours of talk time. The Jawbone&#8217;s battery lasts four hours; the Plantronics headset, five hours. In standby, Motopure and the Plantronics Discovery last for about seven days; Jawbone lasts for eight. Pressing and holding the Motopure&#8217;s up and down volume buttons spurs an indicator light to glow red, yellow or green to represent battery strength.</p>
<p>I liked the Motopure&#8217;s sturdy charging stand, which doubles as a holder for the headset. Though this desktop charger isn&#8217;t available today from Verizon, it will be available later this month from other carriers and retailers in a $130 bundle with the headset.</p>
<h5 class="subhed">More Colors Later</h5>
<p>Today, the Motopure is available in a slate color, but it will be available in black later this month and other colors are tentatively planned for November. The Jawbone and the Plantronics headset are each available in three colors, and Jawbone will release blue and pink headsets later this month.</p>
<p>Overall, the Motopure H15&#8217;s noise cancellation worked the best out of these three headsets, and its tiny build and fold-up boom make it a helpful tool for consumers who want quiet conversations no matter where they are.</p>
<p><strong>Write to</strong> Katherine Boehret at
<link linkend="i1-SB122341774488512927" type="EXTERNAL">mossbergsolution@wsj.com</link></p>
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