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		<title>How to Tweak Outlook Email To Work for You</title>
		<link>http://solution.allthingsd.com/20090915/how-to-tweak-outlook-email-to-work-for-you/</link>
		<comments>http://solution.allthingsd.com/20090915/how-to-tweak-outlook-email-to-work-for-you/#comments</comments>
		<pubDate>Tue, 15 Sep 2009 22:26:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<description><![CDATA[Despite the popularity of Microsoft Outlook, many users aren't familiar with a number of its coolest functions. Here's a guide to some of the email service's lesser-known talents.]]></description>
			<content:encoded><![CDATA[<p>If you have a job, chances are you use Microsoft Outlook.</p>
<p>But are you using it to your best advantage?</p>
<p>Despite the popularity of Microsoft Outlook, several of its functions aren&#8217;t noticeable unless you dig around in menus or try out keystroke shortcuts. Many of these tricks can be found by reading a user manual, but users would rather be spending their time in Outlook responding to or writing emails. </p>
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<p>In last week&#8217;s column I reviewed a program called Postbox, which displays email and its contents in unique ways. In that review I mentioned that Outlook, too, has extra functions, but that these aren&#8217;t always as obvious as they should be. Below, I&#8217;ve compiled a list of what I consider to be some of Outlook&#8217;s lesser-known talents. I focused on Outlook 2007, which many people currently use, and I also included a handful of notes about what Outlook 2010—due out late spring or early summer—will include. With any luck, you&#8217;ll find a few tips here that make your time in Outlook better spent. </p>
<h5 class="subhed">Search Me</h5>
<p>Rather than simply entering a word into the Outlook search box, you can help the search engine narrow its results by giving it specific parameters. For example, if I remember that my friend sent an email with &#8220;LSU tickets&#8221; in the subject line, I can type &#8220;subject: LSU&#8221; to pull out all emails about the Louisiana university. Or if I want to find all emails from Molly, I can write, &#8220;from: Molly.&#8221; This works with several other terms including &#8220;to,&#8221; &#8220;sent,&#8221; &#8220;cc&#8221; and &#8220;message size.&#8221;</p>
<p>Search Folders, shown in the folder list with a magnifying glass icon beside them, offer a way of saving the searches you perform most often. If, for example, you often search for flight confirmation emails, you could make a Search Folder called &#8220;Travel&#8221; that would contain a constantly updated list of emails containing the names of airlines. </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AR597_MOSSBE_G_20090915172551.jpg" rel="lightbox" title="MOSSBERG"><img src="http://online.wsj.com/public/resources/images/PJ-AR597_MOSSBE_G_20090915172551.jpg" width="360" height="240" style="float: none;" alt="MOSSBERG" /></a>
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<p>New folders can be set up by right clicking on the Search Folders icon, selecting New Search Folder and following steps to select a type of folder from one of many pre-set types of folders—such as &#8220;mail sent directly to me,&#8221; &#8220;large mail&#8221; or &#8220;mail flagged for follow up.&#8221; Or you can create a custom Search Folder by telling it to search for certain words that appear within specific message fields.</p>
<h5 class="subhed">Color Coding</h5>
<p>To make certain emails stand out in a large list—like emails from your boss or messages addressed only to you—you can set up a rule that makes the email show up in a specific color. Or you can set certain emails to appear in bold font, or in a specific font type and size. Just think of all the emails from your mom that will never go unnoticed again thanks to red type, 14-point font and underlined text.</p>
<p>Setting up the way emails are displayed can be done by going to the Tools menu, selecting Organize, Using Colors and then choosing specific colors for emails from specific people. More advanced automatic settings for applying font type and size to emails can be added by selecting Automatic Formatting in the top right corner of the Using Colors screen. Click &#8220;Add&#8221; to create more rules. </p>
<h5 class="subhed">Souped-Up Calendar</h5>
<p>The Outlook Calendar can be organized to look the way you want it rather than the way it&#8217;s set up by default. For example, if you like looking at your day in hourly intervals rather than Outlook&#8217;s default 30-minute blocks, you can right click anywhere you see hours shown and select 60 minutes. Other increments are also available, like five, 10 and 15 minutes. </p>
<p>Outlook can also display other time zones right beside your own time zone by right clicking on the listed meeting hours, selecting Change Time Zone and checking the box labeled Show an Additional Time Zone. This is helpful for people who often work with distant colleagues, saving them from making a mistake and not factoring the right time zone for the other person. A Swap Time Zone button here quickly changes from one set zone to another, which could be a boon for people who regularly travel to different places and want their Outlook settings to reflect that they&#8217;re working from there.</p>
<p>Like color-coded emails, calendar events can be automatically sorted into pre-set categories like Personal, Travel and Family by setting formatting to look for certain words like Tennis (Personal), United (Travel) and Mom, Dad or Allison (Family). Added events that use these words automatically get labeled with a designated color to give your calendar a visual way of distinguishing different types of activities. </p>
<p>Another useful calendar tip: You can hold Control while selecting certain dates on the small view of the calendar and you&#8217;ll see only the schedules for those dates. So if I want to see Sept. 19, 22 and 24, I hold Control while selecting each date to see the three days&#8217; activities displayed in the right viewing panel. </p>
<h5 class="subhed">Visual Contacts</h5>
<p>All Contacts in Outlook can be labeled with a photo of the person, which you add by double clicking on the small head icon in someone&#8217;s contact card and then choosing a photo from your collection. People who work in the same company and use Outlook can add their own photo to their contact and it will show up with their emails. </p>
<p>The top right corner of each contact card shows what a person&#8217;s digital business card would look like; this is an image that can be edited and copied using a right click, and then it can be copied and pasted to any email signature. </p>
<h5 class="subhed">Looking Ahead</h5>
<p>In Outlook 2010, due out next year, Microsoft (MSFT) says it hopes to streamline work in Outlook, creating smarter rules that do more with less manual work. </p>
<p>One example of this approach is that emails in the next version of Outlook will be, by default, sorted into conversations—a little like Gmail&#8217;s current system. An Ignore button will move all future emails related to the same conversation into the Deleted Items folder. That will include those with changed subject lines because Microsoft uses a special identifier to know which emails are associated with one another. A Clean Up button moves all redundant replies to the Deleted Items folder, leaving just the most recent message in the conversation. </p>
<p>Another feature is Reply with Meeting, a button in Outlook 2010 that will let users create a meeting out of an email. Selecting Reply with Meeting automatically invites those included in the email to attend a meeting. </p>
<p>The title of the meeting is the same as the subject of the email. If the users are in the same corporate network and they all use Outlook Calendar, this tool also looks for the next available time and date on everyone&#8217;s calendar.</p>
<p>Quick Steps, another streamlined feature of Outlook 2010, are one-click shortcuts that simultaneously perform several common actions that people take when handling email. If you select a Quick Step called Reply and Delete, it replies to an email and deletes the original. Users can create their own personalized Quick Steps like one labeled Social that, when selected, marks the email as read, moves it to a special folder and labels it under a certain category.</p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p><strong>Write to </strong><br />
                Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Second Chances: T-Mobile Tries Again</title>
		<link>http://solution.allthingsd.com/20090721/second-chances-t-mobile-tries-again/</link>
		<comments>http://solution.allthingsd.com/20090721/second-chances-t-mobile-tries-again/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 00:08:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<description><![CDATA[A review of T-Mobile myTouch 3G with Google, the second “Google phone” to be released.]]></description>
			<content:encoded><![CDATA[<p>As the saying goes, you never get a second chance to make a first impression. But it never hurts to try. This week, I tested the T-Mobile myTouch 3G with Google (GOOG), which is the company’s second chance at introducing a “Google phone” to the masses.</p>
<p>Google’s first device, called the T-Mobile G1, came out in October and was less than a sensation. The phone had a touch screen and a handy slide-out physical keyboard, but it was bulky and unattractive. It came with just one gigabyte of memory and lacked important features like compatibility with Microsoft Exchange for use with work email. Its app store, called the Android Market, offered only about 50 applications. The G1 launched with surprisingly few accessories.</p>
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<p>The $200 (with two-year contract) T-Mobile myTouch 3G (t-mobilemytouch.com) available Aug. 5, has fixed many of these problems. Its new design uses an on-screen keyboard, which gives it a thinner, more stylish build that feels great in the hand. It now comes with four gigabytes of memory, works with Microsoft Exchange and can record and play back video footage. The Android Market has increased its number of apps to about 6,300, and the myTouch will hit stores with accessories like designer shells and docking stations. Its combined voice and data plans are at least $25 less per month than what AT&#038;T’s (T) plans cost for users of Apple’s competing iPhone.</p>
<p>But while using it, I couldn’t help thinking that the myTouch felt less like a new device and more like what the G1 should have been in the first place.</p>
<p>The myTouch, which is built by HTC of Taiwan, runs on an improved version of Google’s operating system, that performs tasks faster has a more streamlined look and supports stereo Bluetooth connections. But it carries on many traits of its predecessor. It still synchronizes over the air with Google account information including email, calendar and contacts. Swiping a finger to the left or right on the myTouch’s home screen will still open other screens, with space for icons representing apps. And its handy window-shade-like Notifications menu can still be pulled down onto the screen at any time to show a list of new messages.</p>
<p>The most dramatic difference on the myTouch is its on-screen keyboard, which may frustrate some people who liked the G1 for its because it had a physical keyboard and a touch screen. Like on Apple’s (AAPL) iPhone, the myTouch keyboard corrects words as you type, recognizing you’ll make more mistakes on it than you would on a physical keyboard. The keyboard suggests words in a horizontal bar that appears above the keyboard and below the text area. You need only type “Washi” and the word “Washington” appears in this bar for you to select. These shortcuts speed up the otherwise frustrating process of on-screen typing.</p>
<p>Unlike on the iPhone, the myTouch keyboard’s keys don’t get larger as your finger hovers over them so as to help you touch the right key. Nor does a word become magnified when you’re trying to place the cursor at a certain spot. The myTouch’s trackball can be used to pinpoint a specific letter but I usually forgot all about the trackball, opting to use the responsive touch screen for navigation.</p>
<p>T-Mobile offers much less expensive monthly plans for the myTouch than AT&#038;T offers for the iPhone. The cheapest voice and data plan from T-Mobile costs $55 compared with AT&#038;T’s $70. Unlimited data and messaging plus minimum voice plans total $65 for T-Mobile and $90 for AT&#038;T. And AT&#038;T’s messaging is currently limited to text, while T-Mobile messaging includes text, picture and video.</p>
<p>On the other hand, T-Mobile offers 3G coverage in far fewer cities than AT&#038;T. The myTouch comes with only a fourth of the built-in memory of the same-priced the 3GS iPhone, and half the memory of the 3G iPhone model, which is costs half the price. And myTouch offers only about a tenth of the apps the iPhone offers, and has a smaller screen.</p>
<p><a href="http://solution.allthingsd.com/files/2009/07/pj-aq590a_pjmos_ns_20090721191636.gif" rel="lightbox"><img src="http://solution.allthingsd.com/files/2009/07/pj-aq590a_pjmos_ns_20090721191636-250x294.gif" alt="pj-aq590a_pjmos_ns_20090721191636" title="pj-aq590a_pjmos_ns_20090721191636" width="250" height="294" class="aligncenter size-medium wp-image-743" /></a></p>
<p>T-Mobile wants myTouch users to understand apps and download them, starting with the AppPack: a package of eight to 10 apps that T-Mobile will send to myTouch customers via an SMS with a link. Customers can peruse this list of apps and download just the ones they choose. While some people may not appreciate receiving apps suggestions, it could also introduce apps to people who didn’t know how they worked.</p>
<p>The Android Market, where all apps for Google’s phones can be found and purchased,still isn’t as well organized as it should be. It separates games from other applications and organizes them by popularity and date, but doesn’t separate those that are free and those that must be bought. I downloaded several free apps including WordGame, Facebook, Twitter, Sketch-a-Etch and Sherpa. But I was especially irked by the way some of the apps I downloaded kept trying to get me to download additional apps every time I opened them. The Twitter app, which was listed as one of the most popular, displayed prompts to download browsers and RSS readers—even six days after I first used the app. An on-screen message gave me the option to “Ignore Forever,” but this apparently didn’t include prompts to download other programs. Any user would be confused and irritated by these unsolicited messages. Google said that was what the developer chose to do—a major downside to the Android’s open model.</p>
<p>The myTouch’s 3.2-megapixel camera and video camera worked well and started up quickly. An icon labeled Gallery neatly holds still images and videos. And the myTouch has simple ways to upload photos to Picasa or videos to YouTube.</p>
<p>A built-in tool for Google Web searches using voice commands worked remarkably well, even when I tried to trip it up by saying four words at once. It didn’t recognize my last name, but I’ll let it off the hook since it’s spelled differently than it sounds.</p>
<p>The T-Mobile myTouch 3G costs $50 more than the G1, but its extra features are worthwhile. Be ready for a frustrating first-time experience with the on-screen keyboard and try to read user comments in the Android Market to figure out which apps prompt you to download additional programs. </p>
<p>The myTouch is what we expected from Google the first time around. Time will tell if people are ready to give it a second chance.</p>
<p><em>—Edited by Walter S. Mossberg.</em></p>
<p><strong>Write to </strong><br />
                Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
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		<title>Helping Your Data Decamp to a Mac</title>
		<link>http://solution.allthingsd.com/20081209/helping-your-data-decamp-to-a-mac/</link>
		<comments>http://solution.allthingsd.com/20081209/helping-your-data-decamp-to-a-mac/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 01:52:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081209/helping-your-data-decamp-to-a-mac/</guid>
		<description><![CDATA[With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it’s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.]]></description>
			<content:encoded><![CDATA[<p>With the holidays fast approaching, plenty of shoppers are heading toward their local Apple stores with plans to buy a new home computer. Amid all this excitement, it&#8217;s worth taking time to consider how to transfer content from the old Windows PC to a shiny new Mac.</p>
<p>Apple (AAPL) has promoted this PC-to-Mac switching concept heavily over recent years &#8212; particularly with its &#8220;I&#8217;m a Mac&#8221; commercials, which bluntly compare the Windows and Mac operating systems. Windows Vista has been a source of consternation all its own, and some people have opted for the Mac rather than risking problems with a Vista PC. Apple recently reported that about 50% of the people buying Macs in the Apple stores are new to the Mac.</p>
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<p>If you buy a new Mac from the Apple store, staffers there (&#8221;Geniuses,&#8221; as they call themselves) will transfer your files over to the new machine free. This process takes place in the store, though Apple says it generally isn&#8217;t a &#8220;while you wait&#8221; task. If you buy a Mac elsewhere, such as online or at Best Buy (BBY), Apple stores charge $50 for this transfer.</p>
<p>But some people aren&#8217;t comfortable with the idea of handing a computer filled with their personal files over to a stranger. If this is the case for you, some other viable options include copying your old PC&#8217;s data onto a portable hard drive or onto discs that are compatible with the new computer. If several home computers are networked, files can be transferred onto a drive accessible by all the machines.</p>
<p>This week, I tried yet another method, copying data from a Windows machine over to a new MacBook using a special transfer cable from <a href="http://www.belkin.com/">Belkin International Inc.</a> The aptly named Switch-to-Mac Cable plugs into USB ports on two computers. It came out a month ago and is available for $50 at places like Best Buy and Apple stores. Like other transferring methods, it moves only files and not programs or applications, such as Microsoft Word (MSFT). (Windows applications can run on a Mac using programs like Boot Camp, Fusion or Parallels.)</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AN792_pjMOSS_G_20081209144741.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AN792_pjMOSS_G_20081209144741.jpg" alt="The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac." height="253" width="380" /></a><br />The Switch-to-Mac Cable makes it easier to transfer data from a Windows PC to a Mac.</div>
<p>I tested the Belkin Switch-to-Mac Cable by transferring data to a new Apple MacBook from my two-year-old Lenovo ThinkPad X60, which runs Vista. (Most people will transfer from an older PC that doesn&#8217;t run Vista.)</p>
<p>After installing the software included and connecting the transfer cable to both the Mac and Windows PC, short, on-screen prompts walked me through the steps for copying data from one computer to the other. On one instructional screen, I checked boxes to indicate what I wanted to transfer, including documents, pictures, music, videos, Internet Explorer bookmarks, desktop wallpaper and desktop files. Here, I could also opt to transfer a custom folder as well as personal information from Outlook like email, contacts and calendar.</p>
<p>I liked Belkin&#8217;s simple approach, including unintimidating software and a straightforward cable with a glowing, white indicator. But the files didn&#8217;t all properly transfer from my Windows laptop to my Mac. Most notably, the software prompted me to move files on my desktop, but the cable moved only five of the 23 selected files stored there.</p>
<p>Also, I use Mozilla&#8217;s Firefox as my default browser, but Belkin doesn&#8217;t move Firefox bookmarks to the Mac. Still, my Internet Explorer bookmarks moved over into Safari, Apple&#8217;s browser. Belkin explained that it left out Firefox transfers, instead focusing on programs like Safari that come installed on Macs. Even without a cable, Firefox itself will export bookmarks to be moved to the Mac in just a few simple steps.</p>
<p>I had no problems transferring everything else, and things like photos and music moved to the Mac appeared there in logical places. For example, photos stored in the &#8220;My Pictures&#8221; folder on my Windows PC automatically moved over to iPhoto on the Mac and retained their original folder labels in iPhoto.</p>
<p>In most cases, newly transferred files were clearly labeled on the Mac in folders marked &#8220;Windows PC.&#8221; After my initial transfer, I used the cable for additional transfers, and the data moved in those follow-ups were labeled &#8220;Windows PC-2&#8243; and so on. When my email, contacts and calendar transferred from my Windows Live Mail desktop client, I wasn&#8217;t sure where this data had moved within Apple Mail because I didn&#8217;t see a &#8220;Windows PC&#8221; folder. A Belkin representative explained that files transferred to Apple Mail are stored in an &#8220;Import&#8221; folder.</p>
<p>If your transfer doesn&#8217;t work perfectly the first time, try moving stray files into a folder that transferred successfully in a previous attempt. I did this with some of my desktop files when they didn&#8217;t move over and it worked, albeit with an extra step.</p>
<p>Over the phone, I walked through numerous troubleshooting scenarios with Belkin to figure out why my desktop files didn&#8217;t transfer over to the new Mac, but nothing helped. Belkin said it hadn&#8217;t seen my desktop transfer problem in its tests.</p>
<p>I was frustrated to find that Belkin doesn&#8217;t offer much in the way of detailed instructions for users, such as a FAQs Web site or troubleshooting steps for common hiccups. Its simplicity is an asset, but when performing an important task like transferring data, I&#8217;d rather have the option of knowing more than less. Belkin says it plans to add more help for users in the future.</p>
<p>As its name indicates, the Belkin Switch-to-Mac Cable isn&#8217;t designed to transfer data from one Mac to another, nor from one Windows PC to another. Nor will it transfer data from a Mac to a Windows PC. Additionally, all hidden directories and system directories are ignored, as are all files with the following extensions: .exe, .com, .dll, .scr, .ini, .db, .lnk.</p>
<p>Not tested was a competing product from Detto Technologies, the $50 Move2Mac, which comes in two versions: One enables transfers from older PCs without USB ports, the other enables transfers from PCs with USB ports that are running Windows 98, Millennium, 2000 or XP &#8212; but not Vista, which the Belkin enables.</p>
<p>If you&#8217;re moving away from a Windows PC, Belkin&#8217;s Switch-to-Mac Cable is one tool that can make this transition easier.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to</strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a> </p>
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		<title>New BlackBerry Offers Versatility   in Flip Form</title>
		<link>http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/</link>
		<comments>http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 00:18:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20081014/new-blackberry-offers-versatility-in-flip-form/</guid>
		<description><![CDATA[Smartphones are masters of multitasking. They email, browse the Web, instant message, take pictures, run applications or play videos and music. So it's easy to forget how uncomfortable they are to use as phones.]]></description>
			<content:encoded><![CDATA[<p>Smartphones are masters of multitasking. They email, browse the Web, instant message, take pictures, run applications or play videos and music. So it&#8217;s easy to forget how uncomfortable they are to use as phones. Most are rectangular slabs that are awkward to hold against the ear, causing many smartphone users to also carry a basic cellphone just for calls.</p>
<p>At least one smartphone manufacturer is doing something about this. This week, Research In Motion (RIMM) introduced the BlackBerry Pearl Flip 8220, available for $150 with a two-year contract from T-Mobile (DT). This device is the first BlackBerry in a flip phone, or clamshell, form. Like RIM&#8217;s mainstream, candy-bar-shaped BlackBerry Pearl, the Flip uses a SureType keyboard, which has condensed keys and relies on predictive text software.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/EI-AR531A_fl_Mo_G_20081014180335.jpg" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/EI-AR531A_fl_Mo_G_20081014180335.jpg" alt="Pearl Flip" height="253" width="380" /></a><br />The Pearl Flip uses a SureType keyboard, which takes up less space.</div>
<p>After using the Pearl Flip for a week, I&#8217;ve found it to be a stylish messaging device that works well as a comfortable phone. I really liked its exterior screen, which is designed to show previews of incoming messages, saving people the trouble of flipping open the device. It runs on T-Mobile&#8217;s slow EDGE network, but has built-in Wi-Fi and the ability to automatically connect to saved, nearby wireless networks.</p>
<p>First-time smartphone buyers will likely find the Pearl Flip to be a good fit. When it flips open, a special hinge drops the top half of the device slightly behind the bottom half, and a handy trackball makes navigation easy. The Flip&#8217;s Web browser enables streaming videos that look sharp on its interior screen, and a microSD card slot supports up to 16 gigabytes of memory.</p>
<p>But current BlackBerry owners who want to switch to a device with a more comfortable phone may have trouble adjusting to the Pearl Flip&#8217;s SureType keyboard &#8212; especially if they&#8217;re used to a device with a full QWERTY keyboard. Though the Pearl Flip&#8217;s keyboard is a generous size and its keys are flat and easy to press, its SureType design assigns two letters to almost every key, which can be frustrating to use when predictive text guesses a different word than that which is intended.</p>
<div class="media-CENTER" style="width: 262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AN424_pjMOSS_DV_20081014144527.jpg" alt="Pearl Flip" height="394" width="262" /><br />The Pearl Flip 8220 is RIM&#8217;s first flip phone BlackBerry.</div>
<p>The Pearl Flip supports T-Mobile&#8217;s Unlimited HotSpot Calling, a service that doesn&#8217;t use any minutes on phone calls begun in Wi-Fi zones. Even if a user leaves the Wi-Fi zone in which he or she started a phone conversation, the call passes over to the T-Mobile cellular network without dropping out. This service costs $10 monthly in addition to regular service charges.</p>
<p>When I made calls on the Pearl Flip, friends on the other line noted how crisp and clear our connection sounded. And best of all, the Pearl Flip&#8217;s long, clamshell profile was easy to hold and fit snugly and comfortably between my ear and shoulder when I needed two hands to carry things.</p>
<p>BlackBerry&#8217;s signature red light blinks in this device&#8217;s top corner to indicate new messages. The 1.6-inch exterior screen displays about 25 words (give or take) from newly received emails, instant messages, SMS, MMS, calendar notifications and task reminders. If a message is received from a contact to whom a photo is assigned, that photo also shows up on the external screen to identify the sender. Side buttons let users scroll up or down through these previews.</p>
<p>This display is designed so that the same message being previewed externally will appear on the internal screen as soon as the Pearl Flip is opened. This makes sense because people will want to reply to some emails or read their entire contents after seeing a short preview. But my device didn&#8217;t do this at first; instead, the internal screen seemed completely unrelated to the external screen. I finally got this feature to work after my external screen froze and I rebooted the Pearl Flip. RIM said it hadn&#8217;t seen this behavior before, and wasn&#8217;t sure what had caused it.</p>
<p>The interior screen measures 2.4 inches diagonally and has a resolution of 240&#215;320 pixels, which is a larger, higher resolution screen than most basic cellphones. While using Wi-Fi, I pulled up YouTube.com and watched a video. It played without skipping or stopping while streaming directly from the Web. A higher-resolution video, which was saved to my device, automatically played in horizontal mode so as to take up the entire screen; YouTube videos play vertically, without using the full screen.</p>
<p>Up to 10 email accounts can be set up on the Pearl Flip; I had no problems using Hotmail, .Mac and Gmail accounts. I also signed into AOL Instant Messenger and Google Talk on the Pearl Flip. Along with these messaging programs, ICQ, Windows Live Messenger, Yahoo Messenger and BlackBerry Messenger also come pre-installed and ready to use.</p>
<p>If my Pearl Flip was closed and I remained signed into an instant-messaging client, notifications appeared on the external screen telling me who was sending an IM and what it said. When I opened the device, I was automatically directed to the screen where I could reply to the instant message.</p>
<p>I tested the T-Mobile Unlimited HotSpot Calling feature by starting calls using a Wi-Fi network and then leaving the network&#8217;s range. The calls remained steady without dropping or fading, and if I were a paying customer, I wouldn&#8217;t have been charged minutes for those calls. Calls that start out of Wi-Fi zones and end in Wi-Fi zones do deduct minutes. My Pearl Flip had no trouble automatically moving from the cellular network to a Wi-Fi network.</p>
<p>All T-Mobile Wi-Fi hotspots, such as at airports or in Starbucks (SBUX), automatically work with the Pearl Flip if you&#8217;re registered for the $10 monthly Unlimited Hotspot Calling.</p>
<p>If you&#8217;re considering taking the plunge into the always-connected world of smartphones, or if you want a more comfortable phone in your smartphone and don&#8217;t mind the quirks of SureType, the Pearl Flip 8220 may be the BlackBerry for you.</p>
<p>&#8211; <em>Edited by Walter S. Mossberg</em></p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a></li>
</ul>
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		<title>Kinoma Touches Up  Clunky Windows Mobile</title>
		<link>http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/</link>
		<comments>http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/#comments</comments>
		<pubDate>Tue, 26 Aug 2008 21:36:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080826/kinoma-touches-up-clunky-windows-mobile/</guid>
		<description><![CDATA[Kinoma Play is one application that is desperately needed by Windows Mobile users, and it just might remind them that there's a better way to navigate media and media-related Web services without needing to buy a new mobile device.]]></description>
			<content:encoded><![CDATA[<p>Think about a mobile device with a touch screen that&#8217;s designed to work with smart software. A single tap on its surface instantly zooms in on images; a flicking gesture moves one photo off the screen and pulls another one on. Menus appear with clever animation, and actions like downloading and emailing photos and videos are intuitively incorporated, rarely more than one step away.</p>
<p>Bet you&#8217;re thinking about Apple&#8217;s (AAPL) iPhone.</p>
<p>I&#8217;m actually describing a Windows Mobile device. In fact, any touch-screen Windows Mobile device made in the past couple of years can perform the aforementioned functions &#8212; as long as it&#8217;s running a new application called Kinoma Play.</p>
<p>This much-needed shot in the arm for Windows Mobile comes from Kinoma Inc. and for $30 can be downloaded onto a computer or directly onto a device from <a href="http://www.kinoma.com" rel="external">www.kinoma.com</a>. It works on touch and nontouch screens alike, though touch features do add a lot of pizzazz. After installation, Kinoma Play seems to totally take over the device&#8217;s multimedia functions, hiding every trace of Windows Mobile&#8217;s clunky, antiquated, menu-driven operating system.</p>
<div class="media-CENTER" style="width: 300px;"><img src="http://online.wsj.com/public/resources/images/AK-AH705_MOSSBE_NS_20080826162719.jpg" alt="Mossberg image" height="335" width="300" /><br />Kinoma Play in action, clockwise from top left: a media interface, touch-screen navigation, upload to YouTube, picture rotation, search by characters, and photo zoom.</div>
<p>It smoothly opens and displays all types of media, including photos, videos and music. But it&#8217;s also a fast search engine for multimedia content on the phone, on the Web or even on your computer via remote search. Kinoma Play works with services including YouTube, Audible, Flickr, iDisk, Live365, Orb and SHOUTcast. And a section called the Kinoma Guide compiles over 100,000 podcast episodes, radio stations, videos, live television and Webcam clips, panoramas and photos into easy-to-browse categories.</p>
<p>After almost a week with this application, I changed the way I thought about on-the-go Web browsing for media. I forgot about typical browser functions like typing a Web site&#8217;s name into a URL bar and instead did plenty of things online with my portable device without deliberately thinking about being online.</p>
<p>Kinoma Play is so well-designed that I wish it could entirely replace the dated Windows Mobile user interface, which still lags behind the iPhone&#8217;s. But, alas, it&#8217;s about media only. It isn&#8217;t designed to supplant, and doesn&#8217;t change or improve, any of the phone&#8217;s more common functions, like overall email and Web browsing, calendar, contacts or productivity programs.</p>
<p>Kinoma is working on Symbian, Linux and even iPhone versions of its application and will release one of those versions by the end of this year.</p>
<p>I ran into a few problems while using Kinoma Play. On three different occasions using two different devices, my touch screen froze when I tried to start the application, and the only way I could fix the problem was by completely rebooting my device. Once in a while, I experienced slow performance, though this could have been attributed to my network connection. And Kinoma Play lacks a one-step shortcut to its home screen; currently, users must press a &#8220;Back&#8221; soft key on each screen until they reach the home screen.</p>
<p>But the pluses of Kinoma Play outweighed these hassles, especially considering how enjoyable this application was to use. I tested Kinoma on two Palm (PALM) devices running Windows Mobile: the not-yet-released Treo Pro, which will be available here in the fall for an unlocked, unsubsidized price of $549, and the $250 (after discounts and two-year-contract rebates) Treo 800w available from Sprint (S). Both have touch screens that work best with an included stylus, though a fingernail or fingertip worked for me in most cases.</p>
<p>Upon installation, Kinoma Play automatically scans a device&#8217;s media and organizes it into categories under a section called My Media Files. I was especially eager to see how photos were handled, so I started out in the Pictures category.</p>
<p>All Kinoma screens have a set of familiar navigational tools that appear as soft keys at the bottom of the screen; they show up when the bottom section of the screen is touched and disappear when touched again. On the bottom left, a &#8220;Back&#8221; arrow takes users to the previous screen. On the bottom right, a list-like icon represents what Kinoma calls the Menu Pod. When touched, this pulls up three succinct menus &#8212; for media, settings and another action related to the program that&#8217;s open.</p>
<p>I opened some photos that were stored on the Palm Treo Pro and touched the center of the screen with my finger. A quick tap on the screen zooms in on each photo, and a small inset of the photo with a box representing the magnified area appears on the lower right of the screen. I dragged this tiny box around in the inset image to change where I was zooming. To zoom in on a photo slowly, I simply touched and held my finger on the screen for a longer period of time. A quick tap after either zooming method will quickly snap the image back to normal view.</p>
<p>I moved from one photo to the next as I do on my iPod Touch: by placing a finger on one edge of the photo and flicking left or right across the screen. Rotating was fun and easy to do when I drew a circle on the photo with my fingertip in the direction that I wanted it to rotate. The image followed whatever motion I drew. To rotate the photo 180 degrees, I drew a larger half-circle.</p>
<p>I selected Flickr from Kinoma Play&#8217;s list of services and signed into my Flickr account in just a few steps. My photos and those of friends were just as easy to browse as my own photos, thanks to Kinoma Play&#8217;s built-in tools. The Menu Pod icon offered a one-step way to play all photos in slide shows; music could be selected to play in the background.</p>
<p>With a touch on the Menu Pod icon, users can add any media to favorites or to an &#8220;on-the-go&#8221; list. This same tool also sends multimedia to others via email; I used it to send friends photos of a recent trip to California as well as a YouTube link to video footage of Sen. Joe Biden speaking.</p>
<p>Kinoma makes something out of every action. The Menu Pod button seems to jump into the center of the screen when summoned, and each of its three menus spins like a tiny top to get out of the way so another menu can be seen. Other screens seemed to do a mini back flip as they opened or closed. And long lists seemed to bounce when scrolling reached the top or bottom.</p>
<p>In the Services menu, I used Audible to listen to part of an audio book and listened to rock and country songs on Web radio stations from SHOUTcast and Live365.</p>
<p>I particularly liked using the Kinoma Guide, which is constantly updated with material that streams to your devices when you open it. I found a Restaurant Guys podcast in which chef Cat Cora was interviewed, and even saved it for later listening by downloading this seven-megabyte podcast to my device in one clean step. Kinoma wisely adds all downloads to a special section that&#8217;s easy to find. The last 100 things you looked at on Kinoma Play can be found in a section called History.</p>
<p>These days in the tech world, much attention is being paid to applications sold on Apple&#8217;s App Store for use with the iPhone or iPod Touch. But Kinoma Play is one application that is desperately needed by Windows Mobile users, and it just might remind them that they can better navigate media-related Web services &#8212; without having to buy a new mobile device.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
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