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	<title>The Mossberg Solution &#187; buttons</title>
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		<title>Motorola ROKR E8:Hip and User-Friendly</title>
		<link>http://solution.allthingsd.com/20080625/motorola-rokr-e8-hip-and-user-friendly/</link>
		<comments>http://solution.allthingsd.com/20080625/motorola-rokr-e8-hip-and-user-friendly/#comments</comments>
		<pubDate>Wed, 25 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20080625/motorola-rokr-e8-hip-and-user-friendly/</guid>
		<description><![CDATA[Motorola's ROKR E8 is a head-turning phone with many built-in advances that give it a smarter interface than basic cellphones. Its standout feature is its keyboard, which dynamically changes to accommodate whatever you're doing.]]></description>
			<content:encoded><![CDATA[<p>Basic cellphones, unlike larger BlackBerrys or iPhones, are still favored by plenty of users who would rather carry a small device that feels more comfortable to hold to the ear. But the phones&#8217; size involves a trade-off: cramped keypads and clumsy software that can make these phones a pain to use for anything other than calls.</p>
<p>As technology continues to shrink, more features are being packed into these small mobile devices, making navigation and ease-of-use more important. This week, I tested the Motorola ROKR E8, which costs $199 with a two-year T-Mobile service agreement and makes a real attempt to be more user-friendly. The device, which comes out on July 7, isn&#8217;t much bigger than a typical cellphone but its standout feature is its keyboard, which dynamically changes to accommodate whatever you&#8217;re doing at the time, revealing only buttons that would be of use to that particular function.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/AK-AH238_MOSSBE_20080624153243.jpg" alt="Rokr E8 photos" height="154" width="250" /><br />The secret sauce on the ROKR E8 is its keyboard, which changes when it&#8217;s used as a phone, music device and camera.</div>
<p>The surface of the ROKR E8 has no physical keys at all. In its off or resting state, in fact, it&#8217;s just a black surface with rows of tiny, unlabeled bumps. But this surface is actually divided into two: The top half works like a typical cellphone display while the bottom half projects virtual keys onto its surface and uses the rows of bumps to give these keys a physical presence.</p>
<p>When making a call or sending a text message, the ROKR&#8217;s surface displays a regular phone keypad. But as soon as a music shortcut button is pressed, the surface morphs into five buttons for music navigation: play/pause, seek forward, seek backward, shuffle and repeat. Pressing another shortcut button to start the ROKR&#8217;s camera mode shows four buttons for zooming in or out, switching to playback mode or changing to video. Motorola (MOT) calls this its ModeShift technology. Though the lower half of the ROKR can be considered a touch device, objects can&#8217;t be manipulated with gestures like pinching or dragging as with the Apple (AAPL) iPhone&#8217;s multitouch screen.</p>
<p>Overall, I found that the ROKR E8&#8217;s dynamic keyboard gave me a real advantage in figuring out how to use the multi-functionality of the phone. Its changing keyboard eliminated a lot of guesswork and time that I may have spent hunting through menus for a command. And true to its name, the ROKR (pronounced &#8220;rocker&#8221;) is focused on its music phone functionality with an FM radio, a neatly organized music menu and a speaker that has convincingly simulated surround-sound effects.</p>
<p>But this ROKR didn&#8217;t always jam out in perfect pitch. A touch-sensitive semicircle in the center is meant to make scrolling through long lists easier &#8212; much like Apple Inc.&#8217;s iPod wheel. But because this tool on the ROKR isn&#8217;t a full circle, scrolling felt unsatisfying. You also can&#8217;t buy songs with the ROKR, or even mark songs for purchasing later on a PC.</p>
<p>And while the morphing buttons look futuristic and hip, I experienced a few instances when the phone was slow to react after I touched a button, as when I touched the seek forward button while listening to music or when I chose to open an MMS message I sent to a friend.</p>
<p>Twenty-two tiny bumps dot half of the ROKR&#8217;s surface, and the surface below each bump vibrates when it&#8217;s touched to provide sensory feedback. Nothing is ever physically pressed down, though the vibration response leads you to think otherwise.</p>
<p>A smart switch on the side can be held down to turn it on or off, or switched into the upward position to lock the device, preventing accidental calls or battery drain.</p>
<p>The ROKR E8 runs on T-Mobile&#8217;s (DT) GPRS/EDGE connection, which felt sluggish at times. And not even the dynamic keyboard on this device could help make email or instant messaging easier.</p>
<p>It has a two-megapixel still camera with an 8x digital zoom that can change into video-camera mode in one step. Two gigabytes of memory are built into the ROKR, and more memory can be added via a microSD card slot, which is hidden beneath a back panel. A one-gigabyte microSD card comes with the ROKR. Without this card, the internal memory will hold about 1,500 songs.</p>
<p>With help from a USB cord and Windows (MSFT) Media Player 11, I transferred over 200 MP3s onto my ROKR. Album art that transferred with my songs appeared on-screen as songs played, and the speaker gave off a powerful sound. Built-in stereo Bluetooth can send tunes to Bluetooth-enabled stereo speakers, and it took me just a few seconds to pair my ROKR with Motorola&#8217;s EQ5 speakers.</p>
<p>A preloaded program by Shazam lets users hold the ROKR up to any speaker playing a song, and in 30 seconds, identifies the track title, artist, and album art. I held the ROKR up to my alarm clock radio and it worked perfectly. But once these songs are recognized, the track data can&#8217;t be used to buy the song or even to transfer a request to buy that song to a PC for buying online at another time.</p>
<p>The ROKR&#8217;s FM radio will work only if its included stereo headset is plugged in because the headset has the radio antenna. But once the headset is plugged in, the radio will play via the ROKR&#8217;s speaker.</p>
<p>The ROKR E8 has an audio technology called Crystal Talk, which Motorola says allows your phone to perform better in loud environments. Even if the person on the other end of your phone is in a noisy place, the company says Crystal Talk will raise the volume to improve the call. I tested this by speaking to someone on the ROKR while turning a hairdryer on beside the phone. I then used a regular Razr cellphone. The person on the other end said that the ROKR sounded slightly, but noticeably, better.</p>
<p>Motorola&#8217;s ROKR E8 is a head-turning phone with many built-in advances that give it a smarter interface. One might wonder what other ModeShift functions the company will integrate into its devices in the future, such as a full QWERTY keyboard. The overall idea of a dynamic keyboard is a step ahead for small devices. It forces the phone to work more intuitively and improves navigation while looking stylishly sleek at the same time.</p>
<p class="tagline">Edited by Walter S. Mossberg.</p>
<p><strong>Write to </strong>Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></p>
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		<title>Flip Video Mino Takes Aim at the Cool Set</title>
		<link>http://solution.allthingsd.com/20080604/flip-video-mino-takes-aim-at-the-cool-set/</link>
		<comments>http://solution.allthingsd.com/20080604/flip-video-mino-takes-aim-at-the-cool-set/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<description><![CDATA[The Flip Video Mino changes the way people capture and share videos, and that's a great thing. And if you really want a sleek, hip-looking gadget, you'll learn to overlook and adjust to the touch-sensitive buttons that aren't as functional as they needed to be.]]></description>
			<content:encoded><![CDATA[<p>When Pure Digital Technologies Inc. introduced its Flip point-and-shoot camcorder a year ago, it dramatically simplified video recording. The Flip measured the size of a small digital still camera, cost less than $150 and its videos could be emailed in one quick process. Consumers gobbled up the tiny, nonintimidating device.</p>
<p>But to the style-conscious set, the Flip looked like a clunky Fisher-Price toy &#8212; especially when compared with a sleek, new iPod or more-sophisticated digital cameras &#8212; and was too thick to comfortably slip into a pocket. Last fall, Pure Digital introduced an enhanced version: the Flip Video Ultra, but its biggest aesthetic difference was new orange, pink and green colors.</p>
<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1587950760}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<p>Today, the company will begin sales of its $180 Flip Video Mino (pronounced &#8220;minnow&#8221;), the hippest offering yet from Pure Digital. This 60-minute Flip includes many firsts for the company: rechargeable batteries; touch-sensitive buttons rather than old-school, push-down buttons; and a thinner build that measures 40% smaller, overall. The Flip Mino is also the first one in the family to enable publishing to MySpace (NWS); prior software limited Web-site sharing to YouTube (GOOG) and AOL (TWX) Video.</p>
<p>I&#8217;ve been using a glossy, black Flip Mino (it also comes in white) for the past two weeks and it looks much cooler than older models. Its newly positioned USB adapter pops up from the top of the camera like something from a Swiss Army Knife. The Mino offers features such as the ability to lock the delete button, so no one accidentally deletes your videos, and mute all camera sounds, so as to record silently during quiet moments like wedding ceremonies or speeches.</p>
<p>I brought it along with me almost everywhere I went because of its small size and light weight, even fitting it into a thin clutch purse with a cellphone and BlackBerry (RIMM). I used the Mino in various situations ranging from bright, scenic outdoor settings to indoors while eating dinner in a candle-lit restaurant. Overall, I was pleased with the sound and picture quality of the Mino, and I found its built-in software, which automatically starts when the camera plugs into your Mac (AAPL) or Windows (MSFT) PC, to be a pleasure to use.</p>
<div class="media-RIGHT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/AK-AH092_MOSSBE_20080603154031.jpg" alt="photo" height="382" width="250" /><br />Today, Pure Digital Technologies introduced its $180 Flip Video Mino, a thinner, more stylish version of its point-and-shoot camcorder.</div>
<p>It took just a few minutes to trim excess footage from my videos before saving them to my computer or sharing them with friends and family. Another way to share videos from the Flip Mino is via Pure Digital&#8217;s server, which sends emails with embedded video links, saving upload and download time on both ends. Though I didn&#8217;t publish any of my videos on a public Web site, AOL, MySpace and YouTube were just one step away.</p>
<p>The Flip Mino&#8217;s touch buttons, while stylish, were difficult to use at first. I missed the tactile feel of physical buttons as I tried to hold this small video camera and press the zoom buttons using just one hand. The new, touch-sensitive buttons weren&#8217;t as satisfying and stable to use, and I pressed them accidentally more than a few times. For instance, the Zoom Out button is directly below Record, making it easy to mistakenly touch it. After about a week of using the Mino, I grew more accustomed to using these new touch buttons, but it shouldn&#8217;t take so long to make the adjustment.</p>
<p>Just looking at the Flip Mino&#8217;s fresh new exterior makes it hard not to think about the things that this redesigned camcorder is still lacking, like a larger viewing screen (the Mino screen is 1.5 inches, no larger than that of the Flip Ultra), high definition video and wireless sharing capability. These features would likely raise the price and/or tax the battery, and many users of the Flip flock to it for its low price and simplicity. Still, Pure Digital says that it will offer HD video and a larger screen on a product within a year, and is looking into features that might include wireless transferring.</p>
<p>I grew fond of the Mino&#8217;s rechargeable battery. Whenever I plugged this gadget into my computer to transfer videos, my Mino charged up via USB without me having to think about it. A full charge lasts four hours and recharging a dead battery takes about three hours.</p>
<p>Pure Digital says that the sound quality and lighting are improved in this model. Like previous models, this Flip records in 640&#215;480 pixels at 30 frames per second.</p>
<div class="media-LEFT" style="width: 250px;"><img src="http://online.wsj.com/public/resources/images/AK-AH089_MOSSBE_20080603120019.jpg" alt="photo" height="464" width="250" /></div>
<p>The Mino didn&#8217;t have a problem with lighting in most situations; indeed it did a nice job of capturing images of my family sitting around a table in a restaurant with little more than candlelight to brighten the picture. It doesn&#8217;t use a flash or a built-in light, but instead uses automatic sensors to adjust to various levels of light.</p>
<p>This svelte camcorder seemed to handle noise more evenly than I remembered in prior Flip models. It didn&#8217;t make my voice sound unbearably louder than everyone else&#8217;s, even though I was closest to the camera&#8217;s microphone, yet it managed to detect voices across the room. I did have some trouble on a windy day: While recording a quick video of a golf course in San Diego, wind audibly muffled my voice during a few moments in the video.</p>
<p>Along with the delete-lock and sounds-off settings, this Mino has a few other tricks up its sleeve. Each of the touch-sensitive buttons is designed to glow only when usable, so as to better help people who might not know which buttons to press while using this camcorder. For example, only the zoom buttons glow while recording since the other buttons (volume, play/pause and delete) can&#8217;t function in this setting.</p>
<p>Shortcuts built into each button provide more functions: Holding the play/pause button down will set the playback mode to play all videos on the Mino; holding the seek ahead or seek back buttons while watching a video will fast-forward by seconds within that video; pressing the record button as the camera starts up opens up the settings menu.</p>
<p>In conjunction with the Flip Mino&#8217;s introduction Wednesday, prices of the former Flip Ultra model will drop to $150 for the 60-minute model. The Flip Ultra 30-minute model will be phased out, as will the Flip Classic, which will cost $130 for a 60-minute unit.</p>
<p>Though the Flip Mino&#8217;s touch-sensitive buttons look great, they aren&#8217;t as functional as they needed to be. But if you really want a sleek, hip-looking gadget, you&#8217;ll learn to adjust to these new buttons. No matter which Flip you choose, Pure Digital&#8217;s software changes the way people capture and share videos, and that&#8217;s a great thing.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<ul>
<li>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></li>
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		<title>Phoning Home Without a Phone</title>
		<link>http://solution.allthingsd.com/20080130/phoning-home-without-a-phone/</link>
		<comments>http://solution.allthingsd.com/20080130/phoning-home-without-a-phone/#comments</comments>
		<pubDate>Wed, 30 Jan 2008 00:01:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
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		<description><![CDATA[The SPOT Satellite Messenger gives outdoor thrill seekers a little extra insurance: It lets the folks back home track their progress, and learn when they're OK or when they're in trouble. However, the device isn't perfect.]]></description>
			<content:encoded><![CDATA[<p><em>(See Corrections &amp; Amplifications item below.)</em></p>
<p>On a chilly day, most folks find it tough to open the front door to retrieve the newspaper &#8212; much less climb a 15,000-foot mountain. But plenty of people court danger by rappelling down canyons and camping in remote woodlands. This week, I tested a device that will give thrill seekers a little extra insurance: It lets the folks back home track their progress, and learn when they&#8217;re OK or when they&#8217;re in trouble.</p>
<p>When activated, the $170 SPOT Satellite Messenger from SPOT Inc., the Milpitas, Calif., unit of <a href='http://online.wsj.com/quotes/main.html?type=djn&#038;symbol=GSAT'>Globalstar</a> Inc., emits a signal to GPS satellites, which notify SPOT&#8217;s messaging service. The service then sends a message to friends, family or emergency rescue teams about your current status. Because it uses GPS technology, the SPOT will work even when you&#8217;re far from cellphone signal range and anywhere in the world.</p>
<p>I tested SPOT in my Washington, D.C., neighborhood (city parks still count as outdoorsy) and on a trip across the California desert and mountains on the way to a conference &#8212; though I was scaling mountains in an air-conditioned SUV rather than in a rock-climbing harness.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL714_MOSSBE_20080129174334.jpg" alt="SPOT" height="208" width="150" /></div>
<p>In my tests, SPOT worked without a problem. Notifications from the device were delivered to my friends via email and text message and included my current latitude and longitude. The service also sent along canned messages that I set up in advance on the company&#8217;s Web site at <a href="http://www.findmespot.com" rel="external">www.findmespot.com</a> and hyperlinks to Google Maps that showed my location.</p>
<p>SPOT charges a $100 annual service fee, which includes an unlimited number of messages that can be sent out from your device using three buttons: OK/Check, Help and 911. An additional $50 per year tracking service called SPOTcasting follows and marks your exact location every 10 minutes for 24 hours each time it&#8217;s initiated.</p>
<p>This simple and straightforward device could really help in a dangerous situation. And the company takes its job seriously: A steely message on the SPOT packaging reads, &#8220;Opening this box is the first step in making sure you don&#8217;t come home in one.&#8221; But SPOT could also save the day in less-adventurous situations, such as when your car dies and you&#8217;re out of cellphone range.</p>
<p>However, SPOT isn&#8217;t perfect. While its three message-sending buttons make it easy to use, they also limit the types of messages it can send. There&#8217;s no keyboard, so messages must be brief and set up in advance on the Web site. And the device only sends messages and can&#8217;t receive them. Your friends and family have no way of getting back in touch with you on SPOT should you send a Help message from beyond cellphone range.</p>
<p>SPOT is a bright orange device with roughly the same surface measurement as a BlackBerry, though it&#8217;s considerably thicker. Its durable casing makes it waterproof and floatable, along with working in extremes like -40 degrees Fahrenheit and up to 21,000 feet above sea level. It runs on two AA lithium batteries, which last for different amounts of time according to the type of message being sent.</p>
<p>Setting up SPOT took only a few minutes on the Web site. A default or personalized message can be set up to go out with OK/Check and Help notifications, and email addresses and cellphone numbers (for SMS text messages) can be entered online as the destinations for these messages. Every message includes the user&#8217;s current location in terms of latitude and longitude, along with a hyperlink to access that location via Google Maps.</p>
<div class="media-LEFT" style="width: 245px;"><img src="http://online.wsj.com/public/resources/images/PJ-AL713_MOSSBE_20080129174332.jpg" alt="SPOT" height="173" width="245" /><br />SPOT sends messages and location information via satellite, including points that can be tracked on a map.</div>
<p>The OK/Check button can be used most casually by owners of this gadget, as it merely serves to assure others that you&#8217;re fine. A good example might be two people on a three-month sailing trip who use this button as a means of checking in with family every Sunday night.</p>
<p>If OK/Check is held down for five seconds, it initiates the SPOTcasting tracking service (provided you&#8217;ve signed up for it) and locates your device every 10 minutes for a 24-hour period. These tracked points show up on SPOT&#8217;s Web site and are displayed as numbered points on Google Maps.</p>
<p>SPOT worked for me while driving through a regional park with a campsite, where cellphone range was faint, and up into boulder-crusted mountains. Just minutes after pressing Help or OK/Check or initiating tracking, friends received word of my location via emails and text messages.</p>
<p>You can&#8217;t set SPOT to track a trip for longer than 24 hours or at different intervals, such as every hour for a week. And the only way for others to view your tracked points is if they sign in using your online account&#8217;s username and password.</p>
<p>The Help button is used in more urgent situations and uses messages such as &#8220;Urgent help needed. Pick me up at campsite.&#8221; (The default for Help is &#8220;This is a HELP message. Please send for help ASAP.&#8221;) But preset messages shouldn&#8217;t be made too specific during the online setup because they can&#8217;t be changed from the device later.</p>
<p>The 911 and Help automatic notifications will always override less urgent messages like OK/Check or SPOTcasting. In the case of the 911 and Help buttons, one can be pressed after the other and the messages for both will still go out at the same time. The 911 button will send a message every five minutes until power runs out (the company says this will last for up to seven days) or until the message is canceled; Help sends a message every five minutes for an hour or until canceled.</p>
<p>The 911 button is more serious. When pressed, SPOT Inc. automatically notifies a certified 911 company called the GEOS International Emergency Response Center, which contacts your specified emergency contacts first to see if they know anything about your situation before dispatching a rescue squad using your coordinates.</p>
<p>If you can adjust to SPOT&#8217;s three-button approach, the device could be helpful for you or someone you know during outdoor adventures. Many people will buy SPOT simply for its 911 button, as an insurance policy on fluky cellphone service.</p>
<ul>
<li>Email <a href="mailto: mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a></li>
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<p><strong>Corrections &amp; Amplifications:</strong></p>
<p>The SPOT Satellite Messenger uses a global positioning system to determine a user&#8217;s location and a second satellite network to send notifications to friends, family and emergency services. This column erroneously stated that GPS satellites send notifications.</p>
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		<title>Simple Cells: Basic Phones Put to the Test</title>
		<link>http://solution.allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/</link>
		<comments>http://solution.allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/#comments</comments>
		<pubDate>Wed, 19 Dec 2007 23:59:00 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
				<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[buttons]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Coupe]]></category>
		<category><![CDATA[earpiece]]></category>
		<category><![CDATA[GPS]]></category>
		<category><![CDATA[Jitterbug]]></category>
		<category><![CDATA[keypad]]></category>
		<category><![CDATA[minutes]]></category>
		<category><![CDATA[operator]]></category>
		<category><![CDATA[phone]]></category>
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		<guid isPermaLink="false">http://solution.allthingsd.com/20071219/simple-cells-basic-phones-put-to-the-test/</guid>
		<description><![CDATA[Two no-frills cellphones called the Jitterbug and the Coupe do a good job of handling calls, but some of the Jitterbug's nonconformist features can be confusing for people familiar with cellphones.]]></description>
			<content:encoded><![CDATA[<p>The cellphones that so many of us carry around in our pockets every day are packed with functionality. They can be used for Web browsing, watching TV, purchasing digital music, gaming, Bluetooth synching, capturing photos and videos, instant messaging and GPS navigation. Oh, and they also make phone calls.</p>
<p>It seems that this last attribute &#8212; the ability to make and receive calls on a cellphone &#8212; is overlooked and underestimated by many manufacturers. But believe it or not, there are plenty of people out there who simply want to use their cellphones for calls, period.</p>
<p>These individuals range from college students who frequently damage or lose their phones to wary, first-time buyers to senior citizens whose kids or grandchildren insist they use a cellphone. About a year ago, GreatCall Inc. introduced its Jitterbug cellphones, which were aimed squarely at the senior set with large keys, a free operator service and the phone&#8217;s own number prominently displayed on a sticker.</p>
<p>It seems that GreatCall was on to something. Verizon Wireless recently followed the company&#8217;s lead by introducing its straightforward, no frills Coupe, a cellphone that offers many of the helpful traits found on Jitterbug phones, like large screen fonts, but without a lot of extras. Verizon simultaneously unveiled two calling plans designed specifically for seniors, and was followed a month later by AT&amp;T and its own monthly plan for those 65 and over. AT&amp;T also has an uncomplicated phone of its own in the works for 2008.</p>
<p>This week I tested Verizon&#8217;s $40 (with a two-year contract) Coupe (<a href="http://www.verizonwireless.com" rel="external">www.verizonwireless.com</a>) against GreatCall&#8217;s $147 Jitterbug Dial (<a href="http://www.jitterbug.com" rel="external">www.jitterbug.com</a>) to see how the two stacked up. I found the Jitterbug more comfortable to use for longer phone calls because of its cushiony earpiece, which blocks out external sound and helps the phone rest easier between your shoulder and ear during conversations. And Jitterbug&#8217;s mantra of simplicity will appeal to cellphone newcomers.</p>
<p>But for those who have been using cellphones and are familiar with the way they work, Jitterbug&#8217;s nonconformist features &#8212; like Yes and No buttons in place of Send and End and the use of a dial tone whenever the clamshell-shaped phone is opened &#8212; can come across as too basic, to the point that they&#8217;re confusing. One example: many standard cellphones redial the last number called when the Send button is pressed twice, but redialing on the Jitterbug requires navigating through five screens to redial the last number.</p>
<p>The Coupe is the smaller of the two and blends in with other cellphones. It includes a few of the extra functions found in normal mobile phones, like an alarm clock, calculator and the capability to send and receive text messages; perhaps most people who buy the Coupe won&#8217;t use it for texting, but it&#8217;s nice to have the built-in option. (The Jitterbug doesn&#8217;t have any of these features.) Right now, this cellphone only comes in shiny black with a blue border around its outside display screen. An included charging cradle adds a touch of convenience.</p>
<p>The Coupe also has some fun features that give it a more personal touch, including a choice of 24 ringtones and 10 wallpaper designs for the main screen&#8217;s background. After seeing low-grade camera lenses on nearly every digital device that I&#8217;ve picked up recently, the Coupe looked a little naked without one.</p>
<p>Three red buttons labeled I, C and E (for In Case of Emergency) are positioned just below the phone&#8217;s screen and can be assigned names and numbers to work as shortcuts to those most often called. A specially marked &#8220;911&#8243; button on the phone&#8217;s keypad is designated specifically for emergencies, though this must be held down to use and, even then, asks if the caller definitely intended to call 911.</p>
<p>A speaker button is also clearly labeled on the Coupe&#8217;s keypad, and pronounced volume adjustment keys line the phone&#8217;s side. On-screen fonts appear larger than those found on regular cellphones.</p>
<p>Verizon&#8217;s well-known network is sure to be a draw for potential buyers, especially because any plan used with the Coupe includes free calls to other Verizon Wireless users. Though any of this carrier&#8217;s plans work with this basic phone, the Nationwide 65 Plus plan made its debut with the Coupe in hopes of appealing to those ages 65 and up. A single-line plan allows 200 anytime minutes and 500 night and weekend minutes for $30 monthly; the two-line plan offers roughly double the minutes (to be shared) for double the price. These plans aren&#8217;t exclusively usable with the Coupe.</p>
<p>GreatCall&#8217;s Jitterbug comes in two $147 models: the Dial, with a numeric keypad and the OneTouch, with just three large buttons labeled Operator, Tow and 911. I&#8217;ve tested both in the past, but this time around I looked at the Dial because it&#8217;s most comparable to Verizon&#8217;s Coupe.</p>
<p>The Jitterbug Dial phone comes in black or white, and its buttons and all of its on-screen lettering appear considerably larger than the Verizon Coupe&#8217;s. Its number keys glow bright white and are encircled by yellow borders, while the Coupe&#8217;s digital keypad is black with glowing blue numbers &#8212; colors that aren&#8217;t as distinctive. Unlike the Coupe, Jitterbug doesn&#8217;t come with a charging cradle, though GreatCall has plans for adding cradles in 2008.</p>
<p>A free operator service can be reached from Jitterbug phones by pressing &#8220;0.&#8221; This operator greets users by name, places calls on the user&#8217;s phone (saving you the trouble of dialing) and can add numbers to a phone&#8217;s contact list if a user doesn&#8217;t want to or can&#8217;t do this.</p>
<p>The Jitterbug can be pre-programmed with names and numbers; I ordered mine with five pre-programmed numbers, a luxury that nervous new cellphone owners might find worthwhile. Things get difficult when you try to enter your contacts. Even though each number key has three or four letters assigned to its key as on all phones, adding a contact involves using Jitterbug&#8217;s clumsy system of choosing one letter at a time from the screen. You&#8217;re better off using the free operator service for this.</p>
<p>Jitterbug phones let users store only 50 contact names and numbers, while Verizon&#8217;s Coupe will store 500. Many first-time cellphone owners will be content with 50, but, again, options are good.</p>
<p>The Jitterbug and Coupe each have small screens on their outer shells that display the time, date and phone numbers of incoming calls. But the Coupe displays its remaining battery power both on this outer screen and inside on its main screen, while the Jitterbug only flashes battery status on the screen if the battery reaches a certain low level, or if you navigate to a special &#8220;Phone Info&#8221; screen.</p>
<div class="media-CENTER" style="width: 380px;"><a href="http://online.wsj.com/public/resources/images/PJ-AL481A_pjMOS_20071218184057.gif" rel="external" title="Click to enlarge graphic"><img src="http://online.wsj.com/public/resources/images/PJ-AL481A_pjMOS_20071218184057.gif" alt="Graphic" height="271" width="380" /></a></div>
<p>Behind the scenes, GreatCall&#8217;s Jitterbug phones run using networks set up by other carriers; I never had any trouble dialing out or receiving calls. A variety of calling plans can be used with Jitterbug phones ranging from $10 monthly for pay-as-you-go at 35 cents a minute to $80 monthly for 800 minutes. Add-on packages of minutes and sharing plans are also available.</p>
<p>If you&#8217;re familiar with cellphones, the Jitterbug will be a confusing step back for you, even though its free operator service and comfortable earpiece are pluses. Some people will prefer the Jitterbug&#8217;s larger fonts and number keys to the Verizon Coupe&#8217;s smaller, more stylish build. Still, the Coupe is a good option for people who have at least some familiarity with technology and cellphones. Each in its own way does a good job of sticking to the basic task of handling phone calls.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p>Email <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>.</p>
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