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Netbooks That Are Easier on the Eye

Katherine Boehret — Wed, 28 Oct 2009 00:07:40 +0000

Like clockwork, retailers were ready for Microsoft Corp.’s (MSFT) Windows 7 release last week with new desktops, laptops and netbooks, those inexpensive, smaller laptops that have become popular in the past year. Included in this selection of netbooks are some that improved the poor screen resolutions that have plagued these tiny PCs.

[ See post to watch video ]

Screen resolution isn’t the same as the size of the screen itself. Rather, it is related to the number of pixels—or distinct dots—on a display, and an indication of how much material can be seen on the screen without scrolling. A higher-resolution screen allows you to see more of a Web page, spreadsheet or list of emails than a lower-resolution screen, even if both are the same physical size.

Because higher-resolution screens cost more, most netbooks come with low-resolution screens to keep prices down. But poor resolution combined with a small netbook screen results in frustrating visuals, like Web pages that display just a small portion of their contents, forcing you to scroll down or horizontally to see the rest of the page.

This week, I tested two Windows 7 netbooks with unusually high-res screens: Hewlett-Packard Co.’s (HPQ) HP Mini 311 with an 11.6-inch screen and a resolution of 1,366-by-768 pixels, and Nokia Corp.’s (NOK) Booklet 3G with a 10.1-inch screen and a resolution of 1,280-by-720-pixels. Both these small computers display the bulk of most Web pages without any scrolling necessary—a big relief on a netbook.

Though high-resolution screens make these netbooks easier on the eyes than others, I still had trouble adjusting to their shrunken features. I liked typing on the HP Mini’s generous keyboard, which H-P says is 92 percent of full size. But its touchpad buttons felt stiff and uncomfortably located at the edge of the computer. The Nokia Booklet had the opposite problem: Its touchpad and buttons worked fine, but its tiny keys made me feel like I was typing on a kiddie computer.

Nokia’s Booklet 3G has a long battery life and sleek design.

Nokia is a bit more of a newsmaker here, because when the Booklet 3G (nokiausa.com) comes out in mid-November, it will be the first foray by the Finnish mobile-device company into the laptop space. Best Buy (BBY) began taking advance orders for them this week. It costs $300 if purchased with AT&T Inc.’s (T) two-year Data Connect plan, which costs $60 a month for five gigabytes of data and allows users to toggle back and forth between two kinds of wireless connections, cellular 3G and Wi-Fi. If purchased without the AT&T plan, the Booklet 3G costs $600—a lot for a netbook—including only Windows 7 Starter, the low-end version of the new OS, and one gigabyte of memory.

The thing most people will notice right away about Nokia’s netbook is that it seems to take its design cues directly from Apple Inc. (AAPL) Like the MacBook Pro, the Nokia Booklet 3G is made from a single piece of aluminum, and its keyboard is made of black Chiclet-style keys. Its edges are rounded and smooth. I used one with a glossy black lid, but it will also come in shades of ice white or azure blue.

Nokia boasts that this netbook’s battery will last for 12 hours; after running it through a harsh test with its screen cranked up to the brightest setting, Wi-Fi on, music playing on a continuous loop and all power-saving features turned off, it ran for almost eight hours straight. This means that under normal circumstances, the battery might last for a remarkable 10 hours.

The Booklet 3G that I used differs from Nokia’s final release version in a few ways: Mine wasn’t loaded with AT&T’s Connection Manager software, which enables switching between Wi-Fi and 3G; it lacked the Nokia Social Hub software, which the company says allows users to track social-media feeds and text messages; and the GPS wasn’t yet connected to the U.S. map data server. My Booklet 3G included Ovi Suite, a Nokia-designed software program to bridge the connection between some Nokia smartphones and the Booklet 3G, like iTunes for the iPhone or BlackBerry’s Desktop Manager. But the software I had wasn’t the final version.

Unlike Nokia, H-P is no stranger to netbooks, having released nine of its Mini models in the past year. The HP Mini 311 (hp.com/go/mini) costs $400 when purchased with Windows XP and costs an additional $50 when loaded with Windows 7 Home Premium. The Mini that I tested costs $474 because it also had two gigabytes of memory rather than one gigabyte.

The H-P model is a little bigger all around compared with the Nokia, with an inch-larger screen; it weighs 3.22 pounds compared with 2.76 pounds for the Nokia. Both felt relatively thin and light, and I carried them home together from my office with ease. The HP Mini 311 had H-P’s subtle Black Swirl pattern on its lid—a faint pattern of silver swirls noticeable only at certain angles. It also comes in White Swirl.

I ran the same battery test on the HP as I did with the Nokia, and it lasted four hours and 15 minutes, giving it roughly six hours of juice under normal circumstances. H-P estimates that the Mini 311’s battery will last for six hours and 25 minutes.

I didn’t run into any problems while installing and using several programs on each of these netbooks, including Windows Live Essentials, Mozilla’s Firefox browser, Picasa 3, TweetDeck, Adobe (ADBE) Reader and iTunes. The HP Mini felt more responsive and, in fact, loaded some programs a little faster, but it had twice the memory.

Both netbooks have slots for memory cards, HDMI ports for connecting to HD screens and three USB ports. And they come with built-in Web cams, a common feature on netbooks.

A cold start on both the Mini 311 and Booklet 3G required roughly the same amount of time: one minute and eight seconds for the H-P, and a minute and 12 seconds for the Nokia. But restarting was a different story. While playing a song in iTunes, running three Web pages in Firefox and using TweetDeck, I selected Restart. The HP Mini 311 took a minute and 20 seconds while the Nokia took nearly two minutes.

Even without the AT&T discount, the Nokia Booklet 3G’s extra-long battery life and sleek design will be worth the extra money for some people—just beware its tiny keyboard. The HP Mini 311 is a good all-around netbook with a comfortable keyboard for typing. No one will be disappointed by the terrific screen resolutions.

-Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Microsoft Packs The New Zune HD With Bells, Whistles And Plenty of Style

Katherine Boehret — Tue, 22 Sep 2009 21:58:03 +0000

At long last, Microsoft has made a portable media player that you can be proud to carry around: the Zune HD.

This fourth-generation Zune (Zune.net) is ultra thin and has a stunningly vivid 3.3-inch touch screen that covers most of its surface, doing away with the old device’s touchpad. It comes in one small size rather than the older large and small versions, and has capacities of 16 and 32 gigabytes for $220 and $290, respectively.

[ See post to watch video ]

The Zune HD does a nice job of integrating and artistically displaying content about an artist, song or album whenever possible. It has an acceptable built-in browser that surfs the Web using a Wi-Fi connection, and a customizable Quickplay menu on the home screen that displays your content using tiny, stylish tiles. The corresponding Zune Marketplace finally offers movies—about 500 for renting or buying, half of which have HD resolution. And a $90 docking station works with the device to display its HD content on your HDTV.

Given all the improvements of this new Zune, it’s a shame that this makeover stopped short of revamping its commerce system, which is still too confusing. Rather than inviting newcomers to the Zune and its online store by allowing them to use real money to buy content, it is still tied to the points system made popular by Microsoft’s (MSFT) Xbox gaming console. In this gamer-friendly system, the cost of one song is 79 points, roughly the equivalent of a dollar, and users must buy points in buckets ranging from 400 for $5 to 5,000 for $62.50. People who are trying to watch their budgets don’t need the hassle of calculating points per purchase. And Amazon’s (AMZN) Kindle e-reader and Apple’s (AAPL) iTunes Store have proved that using dollars and an uncomplicated one-click system is a successful strategy.

The way I prefer to get the most out of the Zune system is by using the Zune Pass for $15 monthly. This charge allows free continuous streaming of music from any computer’s browser as long as you log in, and includes 10 free MP3 downloads a month that are yours to keep even if you bail on using the Zune software. The Zune Pass lets you listen to Smart DJ playlists that can be built in one of three ways: using your own library; using a mix of Marketplace content and music from your library; or using only songs from the Marketplace. These also can be set to last for a certain amount of time—say for a 30-minute jog or a two-hour party.

I created several Smart DJ playlists including one using Dierks Bentley as the seed artist from which other suggestions were generated. This country singer was a good test for the Zune software because Mr. Bentley’s music blends new and old country sounds. I set the Smart DJ to produce a mix using only content from Marketplace and it returned a great list that included songs from newer group, Little Big Town, as well as older stuff like Joe Diffie’s “John Deere Green.” Any Smart DJ list can be dragged onto the Zune HD.

Apple’s iPod Touch is the Zune HD’s biggest rival and its iTunes Store has much more content in all categories compared with Zune Marketplace. But let’s put music, movies, TV shows, podcasts and music videos aside and say we’re satisfied with the amount of content offered by Zune Marketplace.

One of the iPod Touch’s best features is its ability to access Apple’s App Store, a catalog of 75,000 applications. The Zune HD only dips its pinky toe into a pool where Apple is already swimming laps: Only nine apps can be downloaded from the Zune Marketplace (all are free). They’re colorful and simple to use, but nine apps won’t be enough to compete head on with the iPod Touch.

The Zune HD uses Quickplay (shown on second player from left) to instantly display certain content.

It would be a real boon to Zune if it somehow inherited the gaming genes of Microsoft’s already-established Xbox, especially considering how Apple has heavily marketed the iPod Touch as a portable gaming system. Microsoft will only say that later this year Zune will offer apps for Twitter and Facebook as well as 3-D games like “Project Gotham Racing: Ferrari Edition.”

The only same-capacity model in the Zune HD and iPod Touch is the 32-gigabyte, which costs $290 and $299, respectively. The Zune HD is smaller than the iPod Touch so its organic light-emitting-diode touch screen is 3.3 inches compared with the Touch’s 3.5-inch screen. The Zune fits easily in any pocket and is just 0.35-inch thick. A thin horizontal button on the face of the device takes you to the home screen, and a hidden button on the left side pulls up an on-screen menu for volume and playback controls—or just tap the screen when content is playing. It doesn’t have a speaker like the iPod Touch, so you’ll always need earbuds to hear anything that’s playing.

Quickplay is one of my favorite features on the Zune HD. It uses tiny tiles to visually represent your content in four categories: currently playing; anything pinned (or labeled with a shortcut tile) to Quickplay; a history of recently opened content; and anything that’s new to the player. This includes all of your photos, videos, music, Web pages and apps. I easily pinned AllThingsD.com, a “Saturday Night Live” video and a favorite photo to the Quickplay menu. Clever animation sends this menu to the background of the home screen or swiftly pulls it into the foreground when needed.

I rented and downloaded the movie “Girl with a Pearl Earring” and opted to pay 360 points for the HD version rather than paying 240 points for the standard-definition version. A helpful on-screen explanation described the advantages of each according to where it would be played. Movie rentals last for 14 days or 24 hours after you first press play.

Listening to music on the Zune HD is a lot of fun—and even educational. Whenever the screen goes idle while playing a song, large images of the artist and album cover fill the entire screen while text—album name, artist name, song name—scrolls across these images. With one touch, I saw a list of other albums and songs by that artist, an artist biography, related artists, and pictures of the artist. This is a lot more interesting than staring at one image on the screen, and I learned a lot of new information about musicians I’ve been listening to for years.

The newly added Web browser on the Zune HD gets the job done, but has downsides. Its on-screen keyboard for entering names of Web pages has very small keys and doesn’t use predictive typing to fix your mistakes. Some Web pages rendered normally on the browser, but a couple—like Georgetown.edu—looked normal only when I turned the Zune HD horizontally.

As with other Zunes, this Zune HD has a radio receiver and now uses HD radio for finding more stations with clearer signals. If you like a song, an on-screen button tags it for buying and downloading immediately or later.

The Zune HD is a great-looking little player, and users will especially appreciate its Quickplay menu, rich collection of artist information and mesmerizing screen. If its points system was scrapped and its Zune Marketplace was filled with more content, I’d like it better.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

A Program That Makes Your Inbox Less Scary

Katherine Boehret — Wed, 09 Sep 2009 04:02:03 +0000

For many people, email is the main way they communicate with friends, co-workers and family members. It contains bills, class assignments, trip itineraries, photos and love notes. But as much as it gets used every day, the software that we utilize to read and sort our email isn’t as clever or time-saving as it could be.

This week I tested Postbox 1.0, a program designed to handle your email in a smart, helpful manner. Starting Wednesday, this program is available at www.Postbox-Inc.com. Postbox sorts through your email and detects its contents so you can see Web links, photos, contacts and other items themselves with one button click—whether Microsoft Word (MSFT) documents, PDFs or spreadsheets—without digging through messages. Since its inbox is constantly being indexed, all search queries return near-instant results.

Postbox uses an Inspector Pane on the right side of each email to extract and display elements like images, attachments and contact information.

Postbox’s founders come from Mozilla Corp., maker of the popular Firefox browser, so Postbox is based on Mozilla technology and its security standards. Email is indexed locally on your computer, so none of it is sent back across the Web to Postbox. It uses Content Tabs (tabs are another feature borrowed from Firefox) to help visually organize folders, messages and content extracted from those messages. It displays the most important elements of each message in a right-side panel. Received emails can even be edited so they aren’t sitting in your inbox with subject lines like, “Fw: Re: Re: Sept.” Instead, you can rewrite the subject to something like “Flight times.”

But this program isn’t free like Gmail, Hotmail or other Web-based email programs, nor does it come preloaded on a computer the way Apple Mail (AAPL) is on every Mac. Users can try Postbox for a free 30-day trial period after which each license costs $40, allowing one person to use their license on multiple computers (i.e. at work, at home, on a laptop). For another $20, a Family Pack option will give up to five family members use of Postbox. An additional $25 buys a Lifetime Upgrades plan that entitles you to receive free of charge any major version of Postbox that’s released; other nonmajor releases are free upgrades.

I used Postbox on a Mac and a Windows Vista computer, filling it up with thousands of emails from Gmail, Hotmail and .Mac accounts. It didn’t run properly on my company-issued computer, which is plugged into a network firewall. Postbox says it supports open protocols like IMPAP, POP and SMTP, and that it would work with Microsoft Exchange if Exchange were set to use those open protocols.

For all of Postbox’s terrific features, it can be hard to suddenly see your email in a different way since most of our email programs haven’t changed much in years. Outlook, for example, has plenty of hidden features that many people never learn how to use. Postbox seems to know how slow users are to adapt to change and so it reveals many of its features whenever it gets the chance.

For example, Postbox pops up an alert that shows you how to connect this email program to Facebook and Twitter so that you can post status updates or tweets without leaving your email. These connections also let Postbox try to pull one representative photo for each of your email contacts by matching a name in an email with someone’s Facebook or Twitter name—if you follow the person. It also uses photos assigned to contacts in the Mac OS X address book, which is used by Apple Mail.

Or take a feature in Postbox called Topics. This is a way of auto-organizing messages into different groups after you label them as being part of a certain topic, say “Mom’s Birthday.” All messages in an email conversation are grouped into “Mom’s Birthday,” as are any future responses to the same conversation. Postbox gives you three ways to label an email conversation as being part of a certain topic: from the toolbar, using a Topics button in the message header or by pressing “T” from within a message. You can also select a topic as you’re composing an email, pre-sorting that conversation into a designated topic.

Not everyone will like Topics because, however helpful the feature is, it makes the user do more work when he or she just want to get through a huge pile of unread emails. Labeling each email with a certain topic doesn’t take long, but it’s still an extra step. I would like Postbox to create automatic topics for sorting emails. For example, I recently sent and received at least 50 emails related to rescheduling tennis matches. Even though all the messages had the word “tennis” in them, not all of them were related to the same email, so they wouldn’t sort into the topic I created, “Tennis Make-Up.” Postbox says it has considered automatic options like these and may try to incorporate something similar in future versions of the product.

If my 30-day trial ran out tomorrow, I’d miss Postbox’s Inspector Bar the most. This feature works like a filter, instantly sucking out the most important parts in each email—including messages, attachments, images or links—and displaying them in a blue, right-side panel.

Another useful tool in Postbox is the Compose Sidebar. This also appears as a right-side panel but it shows up when someone is writing an email. This panel can display attachments, images, links or contacts found in all emails so you can simply drag and drop that item into your email as you’re composing it. This took me a while to get comfortable using because I’m so used to hunting through emails for things that I need to find. But once it became a habit, I found myself using the Compose Sidebar often.

If you have Postbox running in the background and you get an email, small notifications appear in the bottom left of your screen telling you which email account received the message and who sent it.

In the Content Tabs, which fill up with all attachments, images, links or contacts found in your indexed email, a feature called the Action Bar lets you save, send, or instantly glance at a document. This saves you from opening each email and its attachment, a process that sometimes requires opening a slow-to-open program to see the document. A slider in this Action Bar lets you adjust the size of images from small to large.

Postbox shines a unique light on email and the way we work with it every day. Not all of its features will come naturally for long-time users of the same email program. But for someone who wants a fast search option built into email, Postbox is a winner.

Edited by Walter S. Mossberg.

Email mossbergsolution@wsj.com

Yahoo Renovates Its Home Page

Katherine Boehret — Tue, 28 Jul 2009 23:52:02 +0000

Makeovers are always fun to watch. Someone swoops in on an unsuspecting fashion “don’t,” improves him or her with a new hairstyle, makeup and wardrobe, and presents the finished product to overjoyed friends and family.

Last week, Yahoo (YHOO) unveiled the results of its latest makeover: the revamped home page. Carol Bartz, the company’s relatively new CEO, has said that Yahoo’s home page needed just such a makeover. After not changing significantly since 2006, the home page fits the role of a fashion don’t. And consumers, like family and friend observing the aftermath of a makeover, will either be overjoyed or nonplussed by the finished product.

Yahoo’s cleaner, streamlined home page emphasizes its ability to view content from other Web sites.

I’ve been using this new home page for over a week now and I can report that Yahoo followed one of the most important makeover rules by doing more with less. Gone is the busy screen saturated with advertisements and clutter. The new home page is clean and easier to absorb.

Favorite ‘Apps’

Yahoo’s home-page makeover goes beyond surface improvements. Its most useful feature is a list called My Favorites, which contains a variety of Web sites from within and outside of Yahoo. When your cursor hovers over one of these entries, which Yahoo calls “apps,” a pane opens with a preview of content from that site. This turns your Yahoo home page into an aggregator of information, bringing glimpses of information to you in one place so you don’t have to waste time navigating to other sites.

But if a greater number of these apps were more robust, you would be able to do more right within the hover pane, like watch videos or play a game. Currently, the hover preview pane only lets you see content, update social-network statuses and enter search terms, the results of which are shown on a new Web page.

[ See post to watch video ]

This makeover comes at an interesting time in the world of online news aggregation. Competitors like Google (GOOG) and Microsoft (MSFT) incorporate data from all over the Web into iGoogle.com and MSN.com, respectively. And the concept of the home page as a starting point isn’t as popular as it once was: Many people now start browsing the Web by first clicking on a link in an email or in one of many social-networking sites, like Twitter.

Traffic Driver

Of course, Yahoo plans to use this redesigned home page to drive traffic to the company’s own sites like Shine, Answers, Health and OMG (a celebrity gossip site). These Yahoo sites make up half of the 65 apps designed especially for My Favorites. Yahoo says that its apps for other sites, including WSJ.com, were made by Yahoo and the outside company running the Web site. An ad runs on the hover preview page of each app and the revenue for this ad goes to Yahoo, not the content provider.

Yahoo will use your list of My Favorites apps to learn about what sites you use so as to target ads at users. This proved true for most of the ads I saw on my home page, but strangely, the AllThingsD.com app displayed ads for Mars chocolate and Del Monte fruit snacks rather than technology products.

Module Thinking

My Favorites is fixed on the far left of the Yahoo home page and a large search box sits prominently at the top of the home screen.

The top middle section of the screen shows a carousel of images and current news that Yahoo calls the Today Module; below this is the News Module, which houses tabs labeled News, World, Local, and Finance. The Local and Finance tabs can be customized by entering a ZIP Code and stock tickers, respectively. The Today and News Modules can switch positions if you click on a small arrow.

The revamped home page will serve as a starting point for the Yahoo Application Platform, or YAP. Sometime around late September, Yahoo will open its YAP (no pun intended) to software developers so they can make all kinds of apps with a variety of functions for the home page, not just apps that are tied to Web sites.

You can customize the home page for style or content changes if you sign on using a user ID and password. Changes should appear the next time you log in. But this didn’t work as well as it should. I set my page to display in a tangerine color, one of six colors offered for customizing the page, but the home page wasn’t tangerine-colored the next time I logged in.

Some Problems

I had trouble logging into my Gmail account using a special Gmail app, but this and the color problem were fixed by the time this column went to press.

Some apps didn’t work at all, like the Facebook app, which couldn’t connect to my Facebook account. Yahoo said the problem should be fixed this week.

The home page seemed to have a longer memory when it came to the list of My Favorites. I edited my list, adding more pre-made apps and creating some of my own using a built-in tool that lets you enter a Web site. Yahoo has preloaded icons for some popular Web sites such as cnn.com; otherwise, it will use a generic star.

Permanent Apps

Two apps are permanent fixtures at the top of the My Favorites list: One shows a list of all Yahoo sites and the other shows Yahoo Mail. Everything else can be deleted, added and moved around in the list. One of my favorite apps was for Epicurious.com, the food and recipe site. When I hovered over the Epicurious app, images of food with recipe names appeared in the hover preview pane. One click on an image sent me to the Web site for the full version of the recipe.

After adding many of my own apps to My Favorites, I wished Yahoo had a one-click tool for converting my browser bookmarks into apps. Yahoo says this is something it hopes to introduce in the future.

Mobile Rollout

This week, Yahoo started rolling out a mobile Web site made to run on the iPhone’s Safari browser that coordinates with the more robust version of the home page. I used this Yahoo home page on the iPhone and liked that it immediately pulled up the My Favorites list I had carefully constructed on my computer. Similar offerings will soon be available for other mobile devices.

The new Yahoo home page is a refreshing way of bringing content to you rather than you chasing around the Web looking for it. The My Favorites apps need a little more power to be truly useful and to encourage people to use the Yahoo home page every day, but Yahoo hopes to solve some of that problem in a couple of months when it opens the site to developers.

Write to Katherine Boehret at mossbergsolution@wsj.com edited by Walter S. Mossberg

Software That Makes Twitter So Much Tweeter

Katherine Boehret — Wed, 15 Jul 2009 01:02:03 +0000

Most people who aren’t familiar with Twitter are eager to list the reasons why they don’t use this social-networking service. It’s for narcissists. It’s for teenagers. It’s for people who have nothing better to do. It’s a forum for oversharing. While all of these things may be true in some cases, I find Twitter’s 140-character messaging network to be an incredibly useful tool in my everyday life.

I use Twitter as my personalized news feed by following people who “tweet” (write updates) about things that interest me. In one glance I can read White House correspondent Mark Knoller’s tweets about President Obama’s activities, a recipe tweeted by Martha Stewart and WSJ.com tweets with links to news stories.

[ See post to watch video ]

But Twitter works best with a little help from its friends, namely those programs that are designed to make it more customized and useful with minimal work on the user’s behalf. Here’s a rundown of just some of these helpers. I’m focusing only on ones that run on your computer, either in Web browsers or as stand-alone programs. There is also a plethora of Twitter applications that work on mobile devices like the iPhone and BlackBerry, too many to go into here. A few Twitter programs let you lurk and read tweets without a Twitter account, but in most cases these programs require a Twitter user name and password so they can better organize tweets of the people whom you follow.

To get a Twitter account in the first place, you will need to sign up with a user name and password at Twitter.com and start following people—or subscribing to read someone’s updates. These may be friends or people you simply find interesting, like journalists whose work you read (my Twitter user name is kabster728). You can see whom one person follows, and then opt also to follow those same people and the people those people follow and so on. Though it’s possible to lock your account so it’s private, very few people do so because Twitter encourages open communication throughout the Web.

That said, you can always choose to block someone from following you or stop following someone’s Twitter feed. You can comment on a tweet by sending the person who wrote it an “at reply,” named because the reply starts with the “@” sign followed by the user name of the person to whom you are replying. You can also send direct messages to another Twitter user as long as he or she is following you.

All-Purpose Programs

TweetDeck and Seesmic are two programs that do a good job of filtering others’ tweets and aiding the process of writing tweets. Both use Adobe Air, a tool that lets the program work in the background while continuously refreshing its content. This increases productivity because the programs can be set to display pop-up notifications whenever certain tweets appear.

TweetDeck (a free download at TweetDeck.com) organizes tweets into columns that you designate, such as a column of all tweets that mention your name, your company’s name or the word “Wimbledon.” It eases the process of writing tweets by building in ways to shorten Web links, post photos or translate a tweet into one of 35 languages. TweetDeck also integrates with Facebook so that one TweetDeck column displays your Facebook friends’ latest status updates.

The most recent version of TweetDeck enables synchronization of accounts with an email and password. This means that you can download TweetDeck on several computers, log into your account and see the same columns and settings on all platforms. The new version also includes fun extras like search within each column and the option to show how many followers a user has by displaying that number below his or her tweets.

Seesmic (a free download at seesmic.com) is another all-purpose Twitter program. It works much like TweetDeck, but has a few differences. Seesmic also integrates with Facebook, but does so in a more robust way, showing when Facebook friends share photos or Web links and letting you comment on or “like” someone’s status; TweetDeck only shows Facebook status updates.

Seesmic lets you drag photos into a small window for sharing via Twitter. But its overall look isn’t as visually appealing as TweetDeck’s and it lacks some of TweetDeck’s extra features.

Twhirl (twhirl.org) also runs on Adobe Air, working in the background as you use your computer for other activities. Like the aforementioned programs, it also enables easier tweeting with built-in tools for photo uploading and URL shrinking. Unlike TweetDeck and Seesmic, which focus on Twitter and Facebook, Twhirl enables logging into four types of accounts: Twitter, FriendFeed, Laconi.ca and Identica. But Twhirl shows only one category at a time, like a screen of replies, rather than showing all of these categories at a glance like TweetDeck and Seesmic.

Browser Power

Some Twitter programs run in browsers, not as stand-alone programs. This saves you from downloading a program on multiple computers because you can simply log into your account on any computer using its Web browser. But these programs won’t use the helpful pop-up notifications of Adobe Air; instead, you will need to look in your browser to see new information—like opening Twitter.com.

One such browser-based program is HootSuite (HootSuite.com), which uses an owl as its mascot. HootSuite’s unique features include its ability to set tweets to send at a later time or date, giving your followers the illusion that you are tweeting when you’re actually not, and a built-in statistic-tracker to measure how many people opened a link you posted using its ow.ly URL shortener. Like Twhirl, HootSuite shows only certain categories at a time rather than one overall glance at many categories of tweets.

Twitter.com is getting better, though it’s still weak compared with these other programs. I’ve used add-ons in my Firefox browser to enhance Twitter, and one called Power Twitter is like steroids for Twitter.com, adding photo uploading and link shortening right into the Web site. It also makes friends’ tweets richer by displaying details about any Web links that they share.

No Sign-Up Necessary

If you’re just curious about Twitter and want to see what people are talking about without signing up, try sites that are open to everyone. Twitterfall.com, for example, displays tweets about trending Twitter topics and custom search results in a waterfall-like visual with new tweets spilling over the top every half second. TwitterVision.com cleverly displays tweets around the world on a global map as they are posted, showing where the tweets are from, geographically.

Twitter isn’t limited to Twitter.com, and I wouldn’t likely use it as much were it not for programs like the ones I’ve mentioned and others. So give them a try and find out what makes Twitter useful for you.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

The Swiss Army Knife of Portable Videos

Katherine Boehret — Tue, 30 Jun 2009 22:50:04 +0000

Every once in a while I watch an online video that’s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.

Enter RealPlayer SP beta (realplayer.com), the latest in RealNetworks Inc.’s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP’s trio of talent makes it like a digital Swiss army knife.

[ See post to watch video ]

After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion’s (RIMM) BlackBerrys, T-Mobile’s G1 and Sidekick, Nokia’s (NOK) N97 and certain basic cellphones—is a major plus.

Behavior Problem

My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can’t be downloaded by the RealPlayer SP.

Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.

Mac Version Coming Soon

The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn’t work on Apple’s Safari browser but does work on Firefox, Internet Explorer and Google’s (GOOG) Chrome browser; I used all three with success.

If you’re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week’s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn’t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step¹.

And though I’ve mostly focused on the RealPlayer SP’s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.

RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.

A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can’t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.

I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small “Download This Video” message above videos that aren’t copyright-protected. Downloading videos worked on most sites, including AllThingsD.com, Slate, YouTube, Salon and CNET. As expected, I wasn’t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That’s because videos from these sites were copyright-protected and didn’t allow for downloading.

A Glitch

In one instance with a WSJ.com video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.

The RealPlayer SP’s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.

The Downloader Window

When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there’s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.

RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer’s converted videos are sent for transferring to iPhones and iPods.

RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they’ll stop using it after just a few tries.

Corrections and Amplifications

¹ Real Networks says its RealPlayer SP Beta’s Twitter video sharing capability has an automatic URL-shortening tool built in. This week’s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Nintendo Freshens a Game Player

Katherine Boehret — Wed, 22 Apr 2009 00:46:02 +0000

Nintendo Co.’s strategy of creating videogames with simple graphics that anyone can play has worked well on its Wii and portable DS. Earlier this month, the company released the $170 Nintendo DSi in an attempt to spruce up its three-year-old DS Lite and 5 1/2-year-old DS. At first glance, this plain, rectangular clamshell with dual screens appears to be the same as its predecessors.

[ See post to watch video ]

But a deeper dive into the DSi reveals its improvements. It now has two cameras: one facing the user and another facing out; its earlier iterations had none. It also now has a SecureDigital memory-card slot, so you can plug in an SD card and listen to AAC music files from iTunes on your DSi, which now works as a portable music player, or expand the DSi’s storage capacity.

The DSi is also Wi-Fi enabled in a more secure way than previous models and can be used to buy and download games and applications directly from Nintendo’s DSi Shop online marketplace. This solves the problem of carrying around multiple game cartridges or losing them, but might bother people who like swapping games with one another. The DSi’s Web browser is also faster than its predecessors.

These physical changes affect the way the DSi works in good and bad ways. For example, its two cameras can be used for photo-related games like WarioWare: Snapped!, a clever photo-booth-like game that tricks you into making funny faces while secretly taking your picture.

But while the DSi’s newly added SD card slot expands the device’s memory and brings music on to the DSi, this replaces another slot that was used for playing GameBoy Advance games on the older DS and DS Lite. The physical slot for DS games remains.

Overall, the Nintendo DSi is a fun little portable gaming device. I’ve been fooling around with it for a few weeks, testing games and applications since they became available on April 5. My DSi tapped into various Wi-Fi networks with no trouble and its browser was straightforward and zippy. The DSi speakers sounded great for a tiny device. On the downside, the DSi Shop is still in its infancy so only 10 games and apps are available there. The DSi retains an aging, boxy look — a design that could have been freshened up.

Until Oct. 5, Nintendo is running a promotion for its DSi Shop, which accepts points to buy games and applications; $1 is equal to about 100 points. People who buy the DSi will receive 1,000 free points for the DSi Shop. New content is added to the shop each Monday. This content ranges in price from free to 800 points or more. I bought and downloaded a variety of things, ranging from the free Web browser to a 200-point magic-trick game called Master of Illusion Express: Funny Face. I also downloaded WarioWare: Snapped! for 500 points.

Points for the DSi Shop can be purchased online or at retail stores and they’re sold in increments of 2,000 for $20. Before purchasing and downloading, a notification with each game and app tells you how many “blocks,” or memory, it will take up on your DSi. WarioWare: Snapped!, for example, took up 61 blocks. This information really doesn’t mean anything unless you go to your system settings to see how many blocks you’ve used and how many remain. By default, each DSi is shipped with 256 megabytes of flash memory or 1,024 blocks.

The DSi cameras are only .3 megapixel each and don’t use a zoom or flash, but photos taken with them looked colorful and clear on the DSi’s two 3.25-inch, 256×192-pixel-resolution screens. Instead of sending photos to friends directly from the DSi, you have to save them to the SD card and transfer them to a computer to share them.

The Nintendo DSi is a spruced-up successor to two of the company’s earlier game players.

Nintendo says the “i” in DSi is meant to represent the personal aspect of the device since it has built-in tools to let you create your own content. For example, a game called DSi Sound lets you sing or hum into a built-in microphone, then rearrange your recording to change its pitch, speed and sound — or even to add harmony. AAC music files pulled on to the device via SD card can be changed in various ways, though they can’t be saved. Photos taken with the cameras can be morphed in nine different ways including cutting different photos and piecing them together on the screen.

The DSi has parental controls, which the DS and DS Lite didn’t have. These controls let parents turn off Web browsing completely. A better compromise might have been to let parents limit kids to certain sites. The parental controls can also put restrictions on the DSi so it can’t play games with certain ratings. For instance, if a child goes to school and tries to play a friend’s M-rated game in his DSi, it won’t work.

The DSi works well as a music player, albeit a lot chunkier than an iPod. A high-capacity SD memory card could potentially add hundreds of songs to the device, and you can press buttons to play on-screen instruments in the background while listening to your tunes. If you’re using headphones (not included with the device) and you close the DSi, music will keep playing through the headphones so you can put the DSi in a bag and go. In past versions, the DSi went to sleep when closed. It plays only AAC files, not MP3s.

I used the DSi’s Web browser to read some news on WSJ.com and to check my Web-based email, plugging letters and symbols into the touch-screen keyboard. A stylus can be used for precise lettering, but I got by with my fingernails.

The DSi games are approachable for all types of people, and are obviously not geared toward the graphics-rich visuals that hard-core gamers adore. I liked the way they incorporated the device’s touch screen for drawings and its cameras for photo games.

The Nintendo DSi is $20 more than the price of the original DS, and $40 more than the DS Lite. But its two cameras, snappy Web browser and music-player capabilities make it a likable and well-rounded device that any family member could use.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

Corrections & Amplifications

Photos taken on the Nintendo DSi can be sent to other DSis. Due to inaccurate information provided by Nintendo, yesterday’s Mossberg Solution erroneously stated photos couldn’t be shared between DSis.

Web Searches That Really Bear Fruit

Katherine Boehret — Wed, 14 Jan 2009 00:18:02 +0000

There’s nothing more frustrating than a fruitless Web search — or one that returns results that distract you from your original goal. Search giant Google knows this all too well and realizes that there’s a chance you might switch to another search engine if you get tired of poor results.

This week I tested two free tools that attempt to make your Web searches more relevant by learning from users’ reactions to search results: Google’s SearchWiki and Surf Canyon Inc.’s namesake tool for Web browsers. These two don’t necessarily compete against each other; in fact, they can be used in tandem. But after initially entering a search query, SearchWiki requires additional work on the part of the user that many people may not want to do. Surf Canyon works automatically as you go, sorting results according to real-time user behavior.

[ See post to watch video ]

SearchWiki depends on people to rank their own search results by promoting favored URLs to the top of a screen and knocking others to the bottom. It is available to most people who are logged into a Google account, and these user preferences are remembered if the same searches are performed at other times.

This sorting is done using elegant animation; preferred URLs float to the top of the screen when selected and unwanted results disappear in a magic-trick-like poof when removed. Comments about a link can be typed into a word bubble beside the URL and all comments are available to the public, labeled as posted by “Searcher” unless you create another nickname for yourself. People can also add preferred URLs to a search-results page if, for example, they know a better link about something than those that show up.

Google’s SearchWiki

But who wants to do all this work? Google (GOOG) says your votes don’t influence the way other Google users see search results, nor do they affect your search results if you aren’t logged into Google. You can see the number of votes a URL got from fellow voters, as well as comments made about the URL — but only after you select a link at the bottom of the search-results page. If you promote a URL, you’ll automatically see what other people think about this link.

For your efforts, you’ll create a small collection of results that are saved in your account, sorted by date and time should you ever want to revisit them. This could come in handy in some circumstances, such as if you were researching a topic and you forgot to save Web pages as you went. Google confusingly calls these “SearchWiki notes,” though they really include all of the links you voted on, as well as typed-in notes about links.

SearchWiki is a tough sell because most of us are already trained to surf the Web quickly, skipping ahead and back through links without taking the time to rank those results or comment on them. And it only works with Google searches.

If you like the idea of more personalized Web searches but would like to use other search engines or don’t want to do extra work, you might like Surf Canyon. Once downloaded, this tool displays bull’s-eyes beside certain results to show that Surf Canyon has found additional related hits. Clicking on this bull’s-eye reveals those suggested links, pulled from deeper down in the search results, and these links might have bull’s-eyes of their own. This cascade of data goes on and on as an algorithm studies which of the returned results you do or don’t choose.

You might be deterred from using Surf Canyon because it must be downloaded before it works on Internet Explorer or Firefox. (A version of Surf Canyon for Apple’s (AAPL) Safari browser is due out within a month.) This tool works with Google, Yahoo (YHOO), Microsoft Live Search (MSFT) and Craigslist, and just started working with LexisNexis’s LexisWeb.com legal-search engine.

Surf Canyon might not seem to be doing much at first, but it changes and reflects your preferences as you make them. For example, a search for “Obama dog” originally returned results about how the President-elect and his family are narrowing their search for a puppy. But as I opened more links related specifically to Mr. Obama’s daughters, more results appeared on screen about Sasha and Malia. Each time I hit the browser’s Back button to return to the original search page, Surf Canyon offered a new set of relevant URLs.

I tried looking at Craigslist.com for last-minute inauguration tickets, and one hit listed an inauguration-appropriate dress that someone was giving away free. The Surf Canyon bull’s-eye appeared beside this result, and when I selected it, three more dress listings appeared.

Surf Canyon recently released an option for users who want long-term personalization, found at my.surfcanyon.com. It lets people select sources from which they prefer to receive news, shopping, research, or sports and entertainment results. Individual sites not listed on this page can also be added to a list of sources to use; likewise, sites can be added to a blacklist so results never come from them.

Unlike Google, Surf Canyon doesn’t save your history or usage profile. And if you haven’t created personalized preferences using the link above, it responds solely using your as-they-happen signals, like when you choose one link over another.

Google’s SearchWiki is asking users to do extra work, which may not be practical for many users. But if you do use it, this tool’s personalized, saved results could be a real boon. Surf Canyon worked well for me with multiple search engines, retrieving data from result pages I likely wouldn’t have opened. Either way, your days of futile Web searching are numbered.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Organizing Your Web Life in One Place

Katherine Boehret — Wed, 17 Dec 2008 02:06:02 +0000

If you use the Internet regularly, your activities are likely spread out all over the Web. You might be sharing photos on Flickr, emailing via Hotmail, posting status updates on Facebook, following tweets on Twitter, sending instant messages on Google (GOOG) Chat and keeping a calendar on Apple’s MobileMe. You hop from one site to the next, juggling different user names and passwords.

Last month, Microsoft unveiled Windows Live, its Web-based attempt to consolidate many of these activities. Windows Live can be found at home.live.com and includes programs that cover a lot of ground: Hotmail (email), SkyDrive (online storage), Spaces (blogging), Calendar and Events (online invitations). Four new Windows Live categories — Profile, People, Photos and Groups — create a Facebook/MySpace-like feel by following activities of networked users and sharing that data with others.

[ See post to watch video ]

If you’re using a Windows PC, you can additionally download a suite of seven free desktop applications called Windows Live Essentials from download.live.com that enhance and coordinate with the Windows Live services. These include Messenger, Photo Gallery, Mail, Writer, Movie Maker Beta, Family Safety and Toolbar. I downloaded the Essentials and enjoyed using many of them, especially Mail, Messenger and Toolbar.

But I focused my testing this week on the Windows Live Web services, which, as advertised, let me control various elements of my digital life in one place with one password. SkyDrive is a simple and approachable online-storage repository that will be truly useful for a lot of folks who want a central place to keep files. The Windows Live Profile offers handsome personalized pages with bright colors and designs; compared side-by-side with a Facebook page, it made Facebook look dull and sparse. I also used Windows Live Photos to upload digital photos onto my Profile and then shared them with friends and family in three quick steps.

New Windows Live programs include Profile, which offers personalized pages.

Microsoft (MSFT) smartly realized that most people already visit a variety of sites for online pursuits and will want to add those activities to their Windows Live Profile. Users can currently link to 12 other sources, including Twitter, Flickr, Photobucket, WordPress, Pandora and Yelp — but not Facebook or MySpace. Microsoft says that it’s working to build relationships with Facebook and MySpace and hopes to have related news next year.

But though various Web activities can be added to a Live Profile, this connection isn’t as productive as it could be. Take Twitter, for example. I added my Twitter account to my Live Profile, but on Live Profile I could see only tweets from myself and from people in my Windows Live network. To see tweets from the 50 people I follow on Twitter, I had to go to Twitter.com.

I had a similar experience with Pandora. I added my Pandora account to my Live Profile, and when I bookmarked Keith Urban as a favorite artist, this tidbit appeared on my Live Profile page. But when I listened to Christmas tunes for a few hours, nothing on my Profile page reflected this (i.e., “Katie is listening to Bing Crosby’s ‘White Christmas’ ”).

After linking my Live Profile to my Flickr account, I posted photos on Flickr.com, and seconds later, these pics appeared on my Live Profile. But other activities from Flickr weren’t reflected on my Live Profile, such as when my contacts posted photos or when those in a Flickr group of which I’m a member posted photos. To see this, I had to visit Flickr.com.

Microsoft says that in the case of Web activities, the outside companies choose what to show and what not to show. But I can’t use Windows Live as a home base for my other online activities unless it displays useful data that save me trips to other Web sites.

Messenger displays friends’ updates.

Like many social-networking services, Windows Live gives special privileges to those who are in the network. To belong to a Windows Live network, one must first have a Windows Live ID, which anyone can get by signing up for Hotmail, Windows Live Messenger or Xbox Live.

Windows Live also allows interaction with people outside the network. For instance, I can share any of the photos that I upload to my profile with friends and family who don’t have Windows Live IDs by simply emailing a link to them. These people don’t need a Windows Live ID to look at the photos.

When I used Windows Live to share photos with my sister, who has received hundreds of digital shots from me on every photo-sharing Web site I’ve tested, she wasn’t impressed. She correctly pointed out that other sharing sites, like Shutterfly, allow full-screen slideshow views; Windows Live limits slide shows to the size of the browser window.

Windows Live Web services work best on Microsoft’s own Internet Explorer browser, version 6 and up, and a special quick-photo-upload tool works only with Internet Explorer. This uploading tool doesn’t work with Apple’s (AAPL) Safari browser or the Mozilla Firefox browser; instead, you must slowly add each photo to your page, selecting them one at a time.

If you’re using a Windows PC, the Windows Live Essentials are definitely worth installing. Photo Gallery enables simple photo publishing directly from your computer’s collection of My Pictures, and specific faces can be labeled and tagged in each shot. Windows Live Mail, which replaced Outlook Express last year, is a smoothly designed program that I rely on every day for use with three different email accounts. Windows Live Messenger links into the Live Web services specifically by retrieving the status updates for each person in your network and displaying those in a ticker-like panel at the bottom of Messenger. The Windows Live Toolbar works only in Internet Explorer but shows an at-a-glance view of your network’s updates, along with photos, email and calendar — all in the top panel of the browser.

Windows Live Essentials are still in beta, or testing, mode, and Windows Live Web services will add more partnerships next month. I’ll be anxious to see if these new partnerships operate more productively with the Live Profile. Aggregating content from across the Web isn’t worthwhile unless that content is fully and usefully accessible in its new home.

Still, Windows Live Web services and Essentials provide solid tools that can help you organize your email, messaging, photos, storage, scheduling and social networking in one place with one password. That, by itself, is a relief.

Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

Birds of a Feather Twitter Together

Katherine Boehret — Wed, 03 Dec 2008 01:20:02 +0000

If you’ve heard of Twitter but don’t exactly know what it is or how it works, you’re in good company. In the past two months a bunch of my friends, ranging in age from early 20s to late 30s, have asked me about Twitter — or Tweeter, as one person accidentally called it.

To clear things up, I’ve put together a basic Twitter guide that explains how to use it, Twitter lingo, privacy options, mobile applications that can be used with the service and problems that it has. Let’s get started.

Twitter limits social-networking updates to 140 characters or less. The service is surprisingly useful, but leaves room for improvement.

What is it? In short, Twitter is a free social-networking tool that keeps people connected with one another and with sources of information. Twitter users submit updates about whatever they’re currently doing, and these updates cannot exceed 140 text-based characters.

Lingo: Twitter is the name of the service. The term twittering describes the activity of updating a Twitter account. A tweet is an individual Twitter update. Twitterers are people who use the service.

Followers, not Friends: Social-networking sites like Facebook and MySpace use the term “friend” to refer to people who are connected with one another, but Twitterers can simply follow one another’s messages by finding a person’s username and selecting a “Follow” option. This alerts the person that you’re following them, and they can reciprocally choose to follow you, or not.

Why use it? While some people primarily use Twitter to post updates about their activities or comments on the news, I use the service more as a follower, allowing me to see quick snippets of news as it occurs. Most tweets are written by real people, while others, such as updates from news organizations that you’ve selected, are automatically generated. Many tweets include the addresses of Web sites with relevant articles that tell readers more on a topic.

Where is it? Twitter works on your Web browser at Twitter.com, where user updates appear in a simple list form as they are submitted. After you’ve signed up and started following other people, those people’s updates, or tweets, will appear when you log onto Twitter.com using a username and password.

Twitter also works on mobile phones, where the 140-character limit allows messages to be sent and received via SMS text messaging. Tweets can also be sent and received via email. Users with smartphones like BlackBerrys or iPhones can use one of the many popular mobile applications for accessing Twitter, which offer much richer options than simple SMS does; I’ll get into these later.

Privacy: Unlike other social-networking sites such as Facebook, Twitter isn’t focused on holding and sharing personal information about its members. Indeed, the service operates with a majority (80%, according to the company) of users opting to keep their updates public, that is, follow-able by anyone, without permission. This openness encourages people to follow one another or to see who others are already following, and then follow the same people.

However, users can opt to protect their updates, meaning they must grant permission for others to follow them. If you’d like to sign up for Twitter, but aren’t comfortable putting your first and/or last name on the site, you don’t have to; instead, just tell others your username.

Twitter Page Personalization: Each user has a Twitter page showing all of his or her updates, or tweets. (Mine is twitter.com/kabster728, and you can follow me.) This page also shows the number of people a user follows, how many people follow her and how many total updates she has posted.

Twitterers can customize their Twitter page by uploading a photo to be used as the background. The icon representing each user can also be personalized, and this is important because it appears beside that person’s tweets on Twitter.com, where followers recognize and appreciate its familiarity. Some people, including me, use pictures of themselves as their icons, while others use random shots.

Apps/Clients: Twitter works on any browser, and will also work on a mobile browser. If you have a mobile device like the BlackBerry or iPhone, you can jazz up the experience by downloading a third-party app like TwitterFon, TwitterBerry, Tweetie or Twitteriffic. Twittervision, another mobile app, plots points on maps to show where tweets originated. Desktop clients also abound, including Twhirl and TweetDeck. Twitterfeed will set your blog to automatically post content to Twitter.

@Replies, Direct Messages: Each tweet that appears in your Twitter feed can be replied to using a shortcut arrow that appears beside the tweet, and these responses to tweets are called @Replies. So if JoeSchmo tweets to say he saw the new James Bond movie and hated it, you can reply to this with a tweet of your own that says, “@JoeSchmo I still adore Daniel Craig.” These @Replies appear for everyone to see, and must start with @ plus the username of whomever you’re responding to.

Direct Messages differ from @Replies because they can be sent only between people who are following one another. These messages aren’t posted publicly. They appear on your Twitter.com page in a right-side section labeled Direct Messages and will also be sent to your mobile device if you have one registered with Twitter.

Favorites: If you read a tweet that you really like, you can save it as a favorite by selecting a small star beside the tweet, thus adding it to a Favorites section on your homepage. Anyone can see anyone else’s Favorites, regardless of whether or not they’re following one another.

Problems: Twitter’s bare-bones approach gets to the point quickly, displaying tweets in a simple, quick-read format. But the site is lacking in many areas. It used to enable searching for people on Twitter, but that capability is currently down. Now, to search for friends on Twitter, you must upload your email contacts from a Web-based mail service. The company says it plans to have people-search working again by the end of the year. Meanwhile, search.twitter.com enables keyword or location searches.

Twitter lacks the ability to sort tweets according to what the user wants. If I just want to see tweets from real people and not those that are automatically generated, I’m out of luck. Same goes if I want to keep certain friends’ tweets in a prominent place on my homepage; Twitter has no way of doing this.

Twitter users aren’t notified when someone responds to their tweet with an @Reply. I recently happened to look at @Replies on my Twitter homepage and found three from people who follow me (I don’t follow them).

If you’re adding a Web address to a tweet and the characters in the URL take up too much space, Twitter will automatically use TinyURL behind the scenes to shrink your long link into a shorter one when you post your tweet. But this works only if you have enough remaining characters in your tweet to fit the long version of your link. A built-in TinyURL converter on the page would help immensely.

Twitter says it’s working to make @Replies more effective. It also says it plans to do more with filtering and sorting, so that the Twitter interface is more useful. In the meantime, Twitter does a good job of giving people simplified news about others and the world around them. If you’re often in a rush, Twitter can be a great resource for fast information.

Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com