The Mossberg Solution » battery

Palm Pixi Needs a Dusting of Speed

Katherine Boehret — Wed, 18 Nov 2009 00:52:55 +0000

Since the debut of the Palm Pre in June, Palm has talked about the value of the device’s webOS operating system, which offers fast responsiveness, multitasking, universal search and smart synchronization. These features are accessed using delightful multitouch gestures like swiping with a fingertip. So it makes perfect sense that Palm would want to expand its family of products running this great mobile operating system.

[ See post to watch video ]

This week, Palm (PALM) introduced a second device with webOS: the Palm Pixi (palm.com/pixi). This is a stripped-down version of the Pre and it costs $100 (after a $50 instant rebate and a $100 mail-in rebate and with a two-year service contract) compared with the $150 Pre. Walmart.com is currently selling the Pixi for even less—$50 (http://3.ly/oSE). Both the Pixi and the Pre run on Sprint’s (S) network.

I’ve been testing the Pixi and I’ve found that the physical differences from the Pre are acceptable variations that most people won’t mind and may not even detect. These include a smaller, lower-resolution screen, a two-megapixel camera rather than the Pre’s three-megapixel camera and stationary keyboard instead of one that slides out. The Pixi isn’t as pebble-shaped as the Pre, but its back cover is rounded to fit comfortably in a hand. And like the Pre, it has an eight-gigabyte storage capacity and it’s thin and light enough to forget in a jeans pocket or to comfortably hold up to your ear during phone calls.

The Pixi’s internal changes are much tougher to accept. It lacks Wi-Fi capability and so must rely solely on Sprint’s 3G network for its connection, which I found to be frustratingly slow at times. This littler phone also runs on a weaker processor than the Pre, a decision that Palm says helped cut costs and make the Pixi small. But this processor’s speed is slow enough to notice immediately and it robs webOS of its lightning-fast speed. The Pixi’s progress indicator—a spinning, white circle—appeared on my screen too often.

The $100 Palm Pixi is like a mini version of the Pre. A $70 Touchstone accessory (right) magnetically holds the Pixi as it charges.

Like its super-smartphone competitors, including Apple’s (AAPL) iPhone, Research in Motion’s (RIMM) newer BlackBerrys and Google’s (GOOG) Android phones, the Palm Pixi taps into a virtual store from which users can download apps for the device. But Palm’s App Catalog currently holds fewer than 400 apps and roughly 80 of those aren’t yet configured for the Pixi. This means that people who buy the $100 Pixi can choose from just around 300 apps for download, compared with the 100,000 apps available for Apple’s $100 iPhone 3G.

Some apps come preloaded on the Pixi, like Facebook and NFL Mobile Live. I downloaded others, including Pandora radio, Tweed for Twitter and a game called Word Whirl Lite. I logged into my Pandora account and played songs from one of my personalized radio stations while reading through email. A tiny “P” icon at the bottom of the Pixi’s screen notified me that Pandora was running. Other notifiers, like new emails or instant messages, appear at the bottom as well.

If you aren’t familiar with webOS, it’s easy to learn. Functions are designed to be more people-centric rather than program-centric. For example, I can look at a name in Contacts and see how I’m linked to that person—like through Facebook or Google Talk. If I want to start an instant-messaging conversation with that person, I can do so right there rather than opening AIM or Google Talk first to find a person’s name and then initiate conversation. I logged onto the Pixi with a Google account and the device was smart enough to also synchronize data from my Google Talk, Google Calendar and Gmail contacts.

The Card View, a display of all the programs that are simultaneously running at any given time, can be exposed with a simple, upward finger swipe starting below the screen. To close a program, simply touch it with a finger and toss it upward, as if throwing it away. This is one of the most satisfying gestures in webOS. And it’s a good thing, too, because Pixi users will need to use it more often than they did with the Pre. Palm suggests running only seven programs at once for the best performance, rather than the 10 you can leave opened on the Pre.

But my Pixi stuttered with just five programs—sometimes fewer—opened. Simple tasks like opening an email or searching for an app in the App Catalog were painfully slow. I received an email containing one digital photo, and the process of opening just the email—not even the photo—took about 10 seconds. When I finally opened the email and its photo, I saved it to my Pixi and tapped on a menu option to upload it to Facebook. But five minutes later, the spinning progress indicator was still on my Pixi’s screen and I gave up. I tried again and the same thing happened. Finally, on the third try, my photo posted to Facebook.

As was the case for the Palm Pre, the Pixi can be charged by plugging into a normal AC adaptor or by resting it on the Touchstone, a $70 accessory that, with the help of a special back cover that snaps onto the Pixi, magnetically holds this device as it charges. A handful of stylish “Artist Series” back covers will sell on Palm.com for $50 each and will ship in early December.

The Pixi’s 2.6-inch screen has a 320×400 resolution, which is a step down from the Pre’s 3.1-inch, 320×480-resolution screen. Palm estimates the Pixi’s battery lasts for five hours of talk time, the same as the Pre, but for 350 hours of standby time—or 50 more hours than the Pre.

The Palm Pixi’s keyboard is tiny but sufficient. People who are used to BlackBerry or even iPhone keyboards might be irked that the Pixi keyboard doesn’t have built-in shortcuts like holding down a key to capitalize it or pressing the space bar twice to add a period to the end of a sentence.

Like its predecessor, the Pixi has a designated Gesture Area just beneath its screen where users can swipe a fingertip for quickly navigating through screens, like swiping right-to-left to go back a screen. Unlike the Pre, the Pixi doesn’t have a silver button below its screen that immediately takes users to Card View, but I didn’t miss this button.

Though the Palm Pixi is $50 less than the Palm Pre, its downgraded performance doesn’t make that dollar savings worth it.

Write to Katherine Boehret at mossbergsolution@wsj.com

A Downsized BlackBerry Bold With Oomph

Katherine Boehret — Tue, 10 Nov 2009 23:16:08 +0000

Almost exactly one year ago, Research In Motion introduced what I then called the Buick of BlackBerrys: the BlackBerry Bold. It was bulky, heavy and seemed made for the holster-wearing set. But what it lacked in style it made up for in comfort. It had a generously sized keyboard, bright screen and even a leatherette back to accent its luxurious side. The Bold was RIM’s first BlackBerry to run on the fast 3G network, and AT&T was asking $300 for it—$100 more than the least expensive Apple iPhone at the time.

Much has changed in a year, most notably the growing number of serious competitors vying to steal customers from RIM (RIMM) and Apple (AAPL), and the surge of applications (“apps” for short) available for these super smart phones.

[ See post to watch video ]

This week, I tested RIM’s new BlackBerry Bold 9700 (na.blackberry.com), which will be available on Nov. 27 for $200 with a two-year T-Mobile contract. Like the original Bold, the Bold 9700 has a leatherette back. But that’s where the similarities end. This new version reminds me of the original Bold after a diet: smaller in every dimension—width, height, depth and weight—and, physically, it’s a lot like the newer BlackBerry Curve models. (I use the Curve 8900 every day, and after using the two together for a week I still mistook them for one another at a glance.)

RIM has long been proud of its diverse selection and the fact that it doesn’t force a “one size fits all” theory on its users. Instead, it offers BlackBerrys in all shapes and sizes, ranging from the Pearl Flip, a flip phone with a built-in BlackBerry, to the Storm 2, a touch-screen device without a physical keyboard, and several models in between.

Now, the Bold has dropped its distinguished characteristics. The Buick of BlackBerrys has become as common as the Toyota Camry. Is there nothing left for the user who likes a large, luxurious BlackBerry?

In a side-by-side comparison between this new Bold 9700, the Curve 8900 ($150 after a $100 mail-in rebate) and the Tour 9630 ($150 after Verizon’s $100 online discount), the physical differences are almost imperceptible. And these models don’t look all that different from the Curve 8520, which costs $50 with a two-year T-Mobile contract when bought at Wal-Mart (WMT).

The new Bold’s smaller size means its keyboard also is slightly smaller than its predecessor: It measures about 5.5 centimeters across rather than 5.9 centimeters. I still found it relatively comfortable to use. But this keyboard is almost exactly the same as the keyboard on the BlackBerry Tour, except the new Bold’s bottom row of keys is slightly shorter. Unlike the keyboard found on the Curve 8900 and other less-expensive Curves, the keys on the Bold 9700 are positioned side by side with no spaces between them, and horizontal rows are divided by chrome frets.

Look familiar? The BlackBerry Bold 9700 now resembles existing BlackBerrys.

While the Bold 9700 looks rather undistinguished, it has a few less-obvious attributes that give it a little oomph. For starters, it uses a trackpad for scrolling the screen. Longtime Blackberry users will remember the original scroll wheel, which was on the right side of the device. In 2006, the scroll wheel was replaced with a trackball on the front of the device. This September, that trackball was replaced by a trackpad as first seen on the Curve 8520, and its appearance on this new Bold confirms RIM’s decision to use it as the navigational tool of choice.

This trackpad is a tiny, touch-sensitive square that works by sensing a finger’s directional movements. Pressing in on the trackpad, like pressing in on the trackball, selects something on the screen. At first, I missed the satisfying physical feel of scrolling with the trackball, and the trackpad felt fast and less controllable to my thumb. But I soon got used to the trackpad and appreciated that it does away with all moving parts that could possibly get stuck—a trackball hazard for many BlackBerry users. The trackpad also establishes a flat layer beneath the screen that looks sleek and smooth in line with the four navigational buttons.

Another advantage of the Bold 9700 is its battery life. If you take off this BlackBerry’s leatherette back, a battery that measures almost the size of the device itself lies beneath. This large battery supplies the Bold 9700 with enough juice to last up to 19 days in standby mode. By comparison, the BlackBerry Tour and Curve 8900 last for up to 14 days each in standby. The new Bold’s talk time is up to six hours, slightly better than the Curve 8900’s 5½ and an hour better than the Tour’s five-hour talk time.

This thinner, lighter, smaller Bold is more comfortable to use for phone calls than the original, which could make users feel like they were holding a small piece of toast up to their ear during calls. I made several calls with no problems. Emailing on this Bold 9700 was as simple as always, and I set up four email accounts for testing.

Despite its fancy new BlackBerrys, RIM needs to overhaul the way it handles apps. The Bold 9700 comes preloaded with a prominently positioned icon for RIM’s BlackBerry App World store. But apps downloaded from here still go right into the “Downloads” folder, sending users unfamiliar with this system into a frantic search for their newly downloaded app.

And not all apps go into that folder; the Facebook app goes straight to the “Apps” folder. Why not put every new app right on the home screen and let me put them into folders if I so choose?

Once apps are downloaded, RIM neglects to notify you when all apps need to be updated. On my personal Curve 8900, I recently dug into the settings of my TwitterBerry and Facebook apps and manually checked to see if updated versions were available for each. This was the case, and I downloaded the new versions, but most people would never think to check for this kind of thing. Instead, RIM should send notifications about available updates for all apps.

The Bold 9700 runs on T-Mobile’s 3G network, which isn’t nearly as established as the 3G networks that Verizon (VZ) and AT&T (T) offer. It also can connect to Wi-Fi and allows voice calls to be made over Wi-Fi. (The BlackBerry Tour connects to Verizon’s 3G network but doesn’t have Wi-Fi—a huge downside. The Curve 8900 connects to Wi-Fi but not to 3G.)

The other attributes of the Bold 9700 are like the BlackBerry Curve 8900 and Tour: They all have cameras with flashes that are capable of capturing 3.2-megapixel photographs, bright 480×360-pixel displays, built-in GPS and slots for microSD memory cards so as to expand their memory.

If you’re considering a BlackBerry upgrade, the Bold 9700 offers 3G and Wi-Fi, a combination not offered by another BlackBerry with a full physical keyboard—other than the original Bold. But since many of the Bold 9700’s features are about the same as less-expensive BlackBerrys, it’s worth considering the Tour and Curve 8900 before you spend $200 on a device that no longer lives up to its bold name.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Fitbit Sees How You Run, Walk and Sleep

Katherine Boehret — Wed, 04 Nov 2009 00:28:38 +0000

Everyone knows they ought to be eating well, exercising and getting enough sleep. But when they take the elevator up one flight of stairs, drive six blocks instead of walking and skimp on sleep to watch the end of the big game, it’s their little secret.

Not for long.

[ See post to watch video ]

I’ve been testing Fitbit, a tiny $99 device with a motion-detecting sensor that, when worn, digitally records one’s distance (walking or running), calories burned and steps taken—as well as sleep patterns. The Fitbit wirelessly sends the data to its Web site, fitbit.com, for storing these minute-by-minute details. And the site has space where users add details like food and water consumption so it provides a more accurate picture of calories burned versus calories consumed.

I’ve been using Fitbit almost nonstop for the past week. I occasionally forgot to wear this lightweight tracking device because I was dog-sitting for a friend’s puppy and barely remembered to wear my shoes, much less Fitbit, as we dashed out the door for walks at 5:30 a.m. But after just a couple days of using Fitbit, I got hooked on the idea of keeping digital tabs on myself, and I liked looking back at my activity log over a period of time. I started taking the long way walking to and from my Washington, D.C., Metro stop. Rather than rolling my chair over to the printer to grab a printout, I stood up and walked the four feet over to it so I could log a few extra steps.

The idea of tracking one’s own fitness is nothing new, as anyone with an old pedometer will tell you. But Fitbit’s technology makes it easier to record and store data, and its corresponding Web site analyzes the data in relation to personal information like gender, age, weight and height. Unlike some other products, it attempts to track your body’s activity while you’re asleep and awake, rather than one or the other. For instance, the $29 Nike + iPod Sport Kit specifically monitors running or walking; the $399 Zeo Personal Sleep Coach records people’s brain waves to analyze sleep behavior.

The $99 Fitbit has a motiondetecting sensor and measures distance, calories, steps and sleep patterns.

But the Nike + iPod and Zeo offer Web components that Fitbit currently lacks. The Nike + iPod lets you upload your workout details to see how you stack up against others or to compete against friends. The Zeo, too, lets you upload your data to its Web site, where sleep patterns can be analyzed and daily coaching tips are offered.

Fitbit data is automatically transferred to Fitbit.com, but for now, this site isn’t particularly social and doesn’t offer as much in-depth personal analysis and coaching. The site doesn’t allow you to use your data to interact with a community of other users. The company says it plans to launch its online community by December, giving people a forum for anonymously comparing their data or working with a group toward a goal, like losing a certain amount of weight. And while the Fitbit.com site is free, the company is considering plans to charge a monthly fee for additional personal data analysis and coaching—a feature that may launch early next year.

At two inches high and a half-inch wide, Fitbit reminded me of the rectangular iPod Shuffle that clips onto clothing. It weighs just four-tenths of an ounce. The device also has a tiny holster for a firmer hold. I used this holster just to be on the safe side and the combination was still so small and weightless that I often forgot I was wearing Fitbit. While sleeping, I wore a Velcro wristband that held the device in place. Fitbit Inc. says the wrist is the best place to measure activity during sleep; let’s just hope you don’t dream about conducting the Vienna Philharmonic.

A button on the Fitbit shuffles through four blue screens that show calories, distance (in miles), steps, and a Tamagotchi-like flower that grows when your activity increases and shrinks when it decreases. This flower learns your behavior over time, so if you start working out heavily, it raises its standards and won’t grow as quickly.

Along with its holster and sleeping wristband, Fitbit comes with a base station—a small USB-connected stand for charging. The battery takes an hour to fully charge and lasts five to 10 days. Battery status can be checked through Fitbit.com.

First-time Fitbit setup isn’t as easy as it should be, though. Unlike some USB devices, this one doesn’t come with preloaded software, so you have to go to Fitbit.com/start to download software for the Mac or PC. This allows the plugged-in base station to act as a receiver: Whenever a Fitbit is within 15 feet of a base station plugged into a computer that’s turned on and has Fitbit software installed, its data is automatically sent to Fitbit.com in 15-minute intervals.

The device will hold seven days of minute-by-minute data and 30 days’ worth of daily data, so you don’t have to worry about losing everything if you aren’t near your base station for a while. Using the device is as simple as moving; it’s always on—there’s no on/off button. Setting the Fitbit to record sleep sessions is almost as easy: You press and hold its button for two seconds until “Start” appears; do the same until “Stop” appears when you wake in the morning.

The data that show up on Fitbit.com reflect the device’s 3-D motion-detecting sensor. Rather than simply counting your steps, Fitbit can accurately read your motion intensity and therefore sorts motion into sedentary, lightly active, fairly active and very active. Running with the dog registered as very active movement, as did my power-walking trips to the Metro. Predictably, my time spent writing this column registered as sedentary. I got up and did five minutes of jumping jacks, which were recognized on the Web site minutes later as very active movements. If you change data on Fitbit.com, like your weight, this transfers to the device so it’s calibrating as accurately as possible.

According to my sleep records, I wake up often while I sleep—11 different times in one night—but don’t remember doing so. I wanted to know more about these different sleep states, but Fitbit doesn’t analyze that sort of thing.

Fitbit.com bases its Web-site information on biomechanical studies performed by government agencies and universities over several years. It sets goals for each person according to his or her base metabolic rate, which is determined by gender, age, weight and height—all details that users can opt to enter, or not, during setup. On a typical workday, I met 80% of my calorie-burning goal and 71% of my miles-traveled goal. All of these goals can be adjusted from what Fitbit.com sets. An easy-to-read pie chart displayed my four levels of motion in color-coded percentages.

Extra activities and food consumption can be manually added, and though bookmarking tools make it easier to do this, I opted not to do this.

Fitbits began shipping at the end of September and will continue shipping to customers who pre-ordered the devices. In January, Fitbit Inc. will start delivering new orders and Fitbits will appear in retail stores.

–Edited by Walter S. Mossberg

Email mossbergsolution@wsj.com

Digital Cameras With Room for New Views

Katherine Boehret — Tue, 06 Oct 2009 23:36:02 +0000

At a glance, the most obvious physical improvements on today’s digital cameras compared with those bought five years ago are slimmer size and larger LCD viewing screens. Other than that, they don’t look a whole lot different.

But this week, I tested two physical features that I’ve never seen on digital cameras.

[ See post to watch video ]

I used the $430 Nikon Coolpix S1000pj (nikonusa.com), which has a mini projector built right into the camera itself. This extra characteristic lets you take pictures and, by pressing a button on the camera, project them onto any nearby surface, in old-school slideshow style. The projected image can measure up to 40 inches, growing or shrinking as you walk away from or toward the surface onto which the images are projected.

I also tried the $350 Samsung DualView TL225, which had two LCD viewing screens—including one on the front side. This front screen lets the subjects of the photograph see how they look as the photo is being captured, raising the concept of instant gratification to a new level. The outward-facing LCD can also display a smiley face or cartoon animations to encourage children to smile. It also can be used to display a timer’s countdown clock so you know exactly when the photo will be taken.

Technical Advances

These two compact cameras also feature less obvious technical advances that aren’t quite as eye-catching as a built-in projector or dual LCD screens.

Each camera can capture photographs with over 12-megapixel resolutions, and the Nikon and Samsung have 5x and 4.6x wide-angle zoom lenses, respectively.

Both cameras have built-in automatic scene-detecting capability, meaning they can analyze a scene to determine which shooting mode would work best. And they allow the user to edit images directly on the camera like brightening an image or rotating a photo.

The Nikon sticks to one traditional 2.7-inch LCD screen with separate buttons that control functions like menu, timer, deleting and playback. And, like many digicams, it accepts a SecureDigital (SD) memory card.

Getting your good side: Samsung’s DualView TL225’s front LCD shows people how they’ll look in photos.

In somewhat unusual fashion, the Samsung requires a tiny microSD memory card. The viewing screen on the back of the Samsung is a generous 3.5-inch touch LCD that covers close to an entire side of the camera; the front-side LCD is 1.5 inches.

I focused my testing on the unique physical features of each camera: the Nikon’s built-in projector and the Samsung’s two LCD screens. I tried them out over the course of a week and used them in real-life situations including at a birthday party and at the Army 10-Miler, an annual run in Washington, D.C.

When the Nikon’s projector isn’t in use, it functions like a regular camera—albeit an expensive one at $430. Nikon says this price is largely due to the cost of its built-in projector. Until now, most people who wanted portable, mini projectors bought them as standalone products; for example, the Pico Pocket Projector from Optoma Technology Inc. is listed for $230 online at Best Buy (BBY).

Subway Show

I took the Nikon Coolpix S1000pj along to the Army 10-Miler, capturing photos of runners as they ran near the National Mall. Later on, while I waited with hundreds of people to get on the D.C. Metro subway system, a friend and I looked through photos from the day by projecting the camera’s images onto a concrete wall.

At first, passersby thought the slideshow images were put there by the race organizers, and they commented about how neat it was that the race images already were posted for everyone to see.

The D.C. Metro was an ideal spot to use the Nikon’s projector because of its low light and white concrete walls. Outdoors, the projected images weren’t quite as easy to see.

I also used the projector in a house and in my office, setting it on a table and turning off the lights for the best view. A tiny remote comes with the camera if you want to sit back and give your friends and family a slideshow. Videos taken with the camera also will play in video format.

To start the projector, I pressed a button on the top ledge of the camera, which immediately covered the lens and turned on the projector’s bright light. A slider button adjusts focus. The image size can be as small as five inches and as large as 40 inches, and it will project from about six feet away. Nikon says the camera’s projector will work for an hour before its battery runs out.

Nikon’s S1000pj displays images and videos with its brightly lit projector—just right for a subway slideshow.

Surprise, Surprise

The $350 Samsung DualView TL225 is black with an accent color that comes in purple or orange. Its front-side LCD screen isn’t visible when the camera is turned off, making for a surprising experience when you take pictures of friends who can suddenly see themselves.

A similar but slightly lower-quality and less-expensive version of this camera is available in the $300 Samsung DualView TL220. This camera’s back LCD screen is a half-inch smaller than the TL225’s and not nearly as bright. Other notable differences include the TL220’s plastic casing compared with the TL225’s aluminum.

Clowns in Action

This front LCD performs various functions in addition to showing people what they look like. A scene called Children puts animated cartoon clowns on the outer LCD in hopes of making a child smile for the camera. Another setting puts a large, yellow smiley face on this LCD when the shutter button is pressed down halfway. And when the camera’s timer is set, the outer display counts down, showing “3, 2, 1″ until the image is captured.

I used this Samsung camera with two LCD screens to take pictures of friends who were all surprised and delighted when they saw themselves on the camera before the photo was taken. At a birthday party, the clown animations made even a group of people in their 20s laugh.

Some Downsides

The downside to this display screen is that it’s to the left of the camera’s lens, so if you’re taking a close-up shot of someone, they will appear in the photo like they’re glancing away slightly.

Another negative of this display is that it blacks out a split second before the photo is taken, so as long as you can hold the pose you saw of yourself on the screen, you’ll look fine.

It’s too early to know whether the innovations in these cameras will catch on, or be viewed over time as expensive gimmicks.

If these features become more common, hopefully the prices will come down and more consumers will be able to enjoy them.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Bluetooth Headsets That Up the Chic Factor

Katherine Boehret — Wed, 02 Sep 2009 00:08:04 +0000

The cover of Wired magazine’s August issue showed Brad Pitt wearing a Bluetooth headset with the words, “Ditch the headset. He can barely pull it off—and you are not him.”

[ See post to watch video ]

Fashionable or not, more people are wearing these wireless headsets for making phone calls in the car and in everyday life. This week, I reviewed two that look stylish enough that you won’t mind being seen wearing them: Plantronics Inc.’s Discovery 975 (Plantronics.com) and Aliph’s Jawbone Prime (Jawbone.com).

These Bluetooth headsets cost $130 each and use the best technology from their respective companies, including impressive-sounding features like AudioIQ 2, WindSmart, NoiseAssassin 2.0 and an Acoustic Voice Activity Detector. Each headset aims to deliver clearer incoming and outgoing sound.

After using these two headsets in an office, while walking through noisy city streets and as I drove a car with its windows open, I found that I liked the Plantronics Discovery 975 more than the Jawbone Prime. It felt more comfortable and stable in my ear, and its longer boom fit my face better than the Jawbone Prime’s stubby build. I was able to hear people more clearly while using the Plantronics (PLT) earpiece. But on the other end of the call, friends said the Jawbone Prime did a better job of muffling noise.

The Plantronics Discovery 975 also has something that the Jawbone Prime doesn’t have: a carrying case that holds the earpiece and charges it on the go. This charging case can triple the device’s talk time from five to 15 hours, and it holds its charge for a week on standby. A display on the case shows how much battery remains both in the charged case and on the earpiece itself when it’s held in the case.

Aliph’s Jawbone Prime

I liked using this case because it meant I didn’t have to think so often about charging my headset. It also gave me a place to keep the small Discovery 975 earpiece, making it harder to lose in the bottom of a purse or large work bag. Though people who don’t carry briefcases or purses wouldn’t likely use this case, it’s convenient to have the option.

None of the Jawbone models come with carrying cases, though stores like Best Buy sell some cases that will hold Jawbone headsets. In the future, Aliph says it plans to make its own cases that will hold and charge its Jawbone headsets.

Aliph’s Jawbone has always been one of the most stylish Bluetooth headsets, thanks to its compact form factor and disguised buttons. The Jawbone Prime follows suit with a design that makes it appear slightly smaller than its predecessor. It comes in seven colors, including four especially bright “EarCandy” hues: Drop Me a Lime, Lilac You Mean It, ‘Yello! and Frankly Scarlet. The Prime maintains the original Jawbone’s namesake design feature: If worn properly, it touches your face near your jawbone and removes background noise. But a new feature also uses sound to detect the speaker’s voice and eliminate extraneous noise, so the headset doesn’t always need to touch the face.

The design of the Plantronics Discovery 975 ups the company’s chic factor by replacing its former model’s triangular boom with an elegant boom made of a single thin metallic sliver. It reminded me more of jewelry than a tech gadget. Like the Jawbone models, it looks less geeky because buttons are disguised, and it doesn’t emit a blinking blue light while in use—an improvement for Plantronics. The Discovery 975 comes only in graphite, though AT&T (T) stores will carry it in silver.

I started testing the Plantronics Discovery 975 and Jawbone Prime from my quiet office, without any distracting background noise. There, the Plantronics headset sounded better than the Jawbone, making my voice sound crisper, according to the person on the other end of line; likewise, his voice sounded louder to me. He also said he couldn’t tell I was using a headset while I was on the Discovery 975, but definitely knew I was on a headset while I used the Jawbone Prime.

The Plantronics Discovery 975

Next, I walked along the streets of busy downtown Washington, D.C., chatting on each headset while standing steps away from the squeaky sound of car brakes and taxis honking. Here, the Jawbone did a better job of fading that street noise into the background, compared to the Plantronics headset.

I also took turns using the Jawbone Prime and Plantronics Discovery 975 while driving through the city with all four car windows open to test the antiwind capabilities of each. Here again, the Jawbone Prime sounded better to the person on the other end, though the Plantronics didn’t sound bad. My friend said it would have been impossible to guess where I was while making the phone call using the Jawbone Prime. But from my end of the call, I was able to hear slightly better while using the Plantronics Discover 975.

While using the Jawbone, I accidentally hung up on friends in midconversation a few different times because the place where I pressed to secure the earpiece in my ear was also the Talk button. I tried each of the Jawbone Prime’s three fit earbuds, three round earbuds and its included earloop, but none of these felt as comfortable as the Plantronics headset.

Both headsets are capable of using Multipoint technology, allowing them to connect to two Bluetooth devices at once. They’re each lightweight at .28 ounce and .35 ounce for the Plantronics and Jawbone, respectively; the Plantronics case weighs 1.27 ounces. According to each company, the Plantronics headset takes one-and-a-half hours to fully charge and lasts for five hours of talk time; the Jawbone takes 50 minutes to fully charge and lasts four and a half hours of talk time.

When both headsets were in front of me and I wanted to make a hands-free call, I reached for the Plantronics Discovery 975 because of its overall fit and feel in my ear. It stayed in place using a soft, gel insert that wasn’t uncomfortable, even after long conversations. Its sound quality was good enough for me.

Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Cool Trays Take the Heat Off Your Lap

Katherine Boehret — Wed, 01 Apr 2009 00:56:03 +0000

Laptops save space, can be ported anywhere, and aren’t nearly as expensive as they used to be. But many tend to run hot, making them uncomfortable and sometimes painful to use on your lap, even after a short time.

In an effort to make laptop computing as painless as possible, many companies have designed trays and pads on which you can easily rest your laptop while you work. This week, I’ve been testing a few laptop trays that are designed specifically to cool hot laptops and, in turn, cool laps.

I tried out trays from Logitech (LOGI), Microsoft (MSFT) and Belkin that cost $30 each and use fans to cool the underside of the laptop, as well as a larger $50 Belkin tray that has a fan and some extra features. I tried a $20 tray from Kensington that doesn’t include a fan, but elevates the laptop to allow air to circulate under it and keep the hot computer off your lap. None of the trays had cushions for comfort.

Logitech Cooling Pad N100

Of the trays with fans, Logitech’s Cooling Pad N100 ran the quietest — so quiet that it was hard to tell if it was on, aside from the fact that my lap was cooler. The trays with fans kept my lap cool, but the Kensington tray didn’t work quite as well and left my lap feeling a bit warmer than the others. All the trays raise the laptop higher and closer to eye level, a feature that keeps you from hunching over while reading the screen. I liked the $50 Belkin Laptop Cooling Lounge for its generous size, sturdy feel and three adjustable heights.

Even though these trays help to keep your laptop cooler, they don’t do anything about your keyboard, which, on some laptops, also can get hot — especially where your wrists rest. I noticed that my Lenovo ThinkPad X60’s wrist rest area was still warm when I used this laptop with each tray.

Of the $30 trays, the Logitech Cooling Pad N100 (Logitech.com) was the widest, measuring 14.4 inches across. Its gray and green colors are a welcome switch from the bland white used on most trays. The fan on this and the other trays is powered by a short USB cable that plugs into a USB port on your laptop. An indent in the Logitech tray holds the cable flush against the bottom of the tray when not in use.

Logitech says its tray’s single fan has a minimal drain on your laptop’s battery — draining five minutes of total battery time while using a Hewlett-Packard (HPQ) laptop playing a DVD in one company test. I don’t think many people will use these cooling trays on-the-go and will, instead, use them at home where their laptop can easily plug into a wall socket and power isn’t a problem.

Microsoft’s $30 Notebook Cooling Base (Microsoft.com/hardware) will come in white and black when it’s available early this summer (Amazon is accepting orders now). Compared with the Logitech, its fan was a little noisy. But the Microsoft tray was considerably smaller and thinner, making it more portable.

The tray has a fold-away stand that raises it up about two inches on one end. Its USB cable has a clip on its end so that it can loop around and attach to itself, rather than tuck neatly into the tray. Microsoft says that based on an 18 Ampere per hour battery, the Notebook Cooling Base will lessen battery life by only about 4%.

Belkin’s $30 Laptop Cooling Pad (Belkin.com) reminded me of Microsoft’s offering in shape and size. Both are square, unlike the rectangular Logitech tray, and both have flip-out stands and a wave-like shape that leaves open space under the laptop. Belkin says that its Laptop Cooling Pad uses no more than 5% of a laptop’s battery. But the Belkin fan was slightly louder than Microsoft’s and considerably louder than Logitech’s. It also seemed to be a bit stronger, blowing more air than the others.

Belkin’s Laptop Cooling Lounge (available at OfficeMax.com) was the largest tray I tested, wider and deeper than the Logitech tray by a few inches in width and depth. A piece under the tray can be adjusted to raise it to one of three heights, allowing it to rest comfortably on a lap because it raises up or down using a roll of plastic rather than a stand that might dig into your thighs. This tray’s fan was louder than the Microsoft and Logitech fans, but I ignored the noise because it was so comfortable.

When closed, the $20 Kensington LiftOff Portable Notebook Cooling Stand (Kensington.com) resembles a one-inch thick plastic briefcase with handles. Once the stand is opened, one piece lies flat while the other piece is raised to one of two heights, elevating the laptop. The top raised piece supports the laptop and has a hole in the center, designed to allow air to pass under the laptop, thus cooling it off without a fan. However, this no-fan method left my lap feeling a bit warm. When you’re done with the Kensington LiftOff, you can close it shut and carry it using its built-in handles. But its plastic parts felt flimsy and unstable, especially compared with the Belkin Laptop Cooling Lounge.

Of course, you could always just use a regular laptop tray without a built-in fan. It won’t cool your laptop, but if it’s thick enough, it at least could prevent your lap from feeling the computer’s direct heat. Just be aware that hot wrist rests won’t be cooled by these trays.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

Flip Camcorder Goes High-Def

Katherine Boehret — Wed, 12 Nov 2008 01:40:05 +0000

Over the past couple of years, Pure Digital Technologies has changed the way people think about video cameras by turning these heavy, expensive, intimidating devices into affordable, user-friendly gadgets that fit into a shirt pocket.

To keep the prices of its Flip camcorders affordable, Pure Digital always made some sacrifices in quality and style. And though the company improved on style in June by releasing the sleek $180 Flip Mino, it stuck with standard definition while other companies boasted high-definition capturing capabilities.

The $230 Flip MinoHD is the first camcorder from Pure Digital Technologies to use high definition.

Today, Pure Digital adds a high-def member to its family: the $230 Flip MinoHD. This handheld camcorder looks like the original Mino (more digital camera than video camera), but the MinoHD is capable of capturing high-definition footage in 1280×720 pixel resolution, or 720p. (The regular Mino records at 640×480 pixels.)

Both cameras can be personalized with colorful designs that people can either make themselves or select from TheFlip.com. It’s also possible to upload personal photos to decorate the camcorder. This personalization process is free on new Minos, but people who want to personalize Minos they already own are out of luck.

I brought my MinoHD along on a weekend trip to a lake in North Carolina and used it to capture beautiful images of leaves at their color-changing peak and games of charades among friends. Overall, I really liked the quality of the footage, which had rich hues and sharp details such as glistening ripples of waves on the lake’s surface. And the MinoHD’s improved sound even clearly picked up the voices of two guys paddling away from our dock in a canoe.

[ See post to watch video ]

But if you’re the type of person who likes to play back videos after capturing them, you might be disappointed that the MinoHD’s 1.5-inch screen is no larger than the previous models. This means you won’t get a good look at the high-definition footage until you play clips back on a computer.

Another downside is that high-definition footage is much too large to easily send to others in its original format, so it must be compressed to 480×270-pixel resolution for sharing on Pure Digital’s software. Previous Flips also compressed videos for sharing (the Mino uses 360×270), but I particularly missed the ability to easily show others my videos in HD quality via the camera’s software. Pure Digital says it’ll enable HD sharing through a partner company by early next year.

The Flip MinoHD weighs 3.3 ounces and has four gigabytes of internal memory, or twice that of its predecessor, yet both hold 60 minutes of video because the HD format takes up twice as much space. In true Pure Digital style, the camera’s seven buttons are easy to use: Press the red record button to start and stop, and press plus or minus buttons to zoom in or out with a 2x digital zoom while recording. A play/pause button plays back videos and a delete button gets rid of unwanted footage to free up memory; alternatively, videos can be offloaded to a PC.

The MinoHD comes loaded with new software called FlipShare. I found this worked much better than Pure Digital’s previous sharing software, which was rather straightforward but had its share of quirks and rough edges. FlipShare worked on Macs and PCs running Windows Vista and XP. I should note that the software crashed and insisted on changing the color scheme on my Vista laptop the first two times I plugged in my MinoHD, but I had no problems after that.

FlipShare’s use of drag-and-drop video organizing resembles the way that Apple (AAPL) iTunes songs can be dragged into playlists. And just as iTunes searches for music when it’s installed, FlipShare scoured my computers for other Flip videos, neatly arranging those clips into folders. I easily named videos, and clips not saved to the computer were clearly marked as “Unsaved.” Eight large icons at the bottom of the FlipShare software illustrate what can be done with the videos: save to computer; play full screen; share via email, greeting card or Web site (YouTube, AOL Video or MySpace — no Facebook as of yet); or create a movie, snapshot or DVD.

FlipShare works with other Pure Digital camcorders, and users of the older software will get a prompt to upgrade to FlipShare next week. It’s also fully compatible with Apple’s video applications, including iMovie and iDVD. And when I plugged in my MinoHD, iTunes opened and asked if I wanted to import my MinoHD footage.

Pure Digital says the MinoHD’s internal battery lasts for two hours of overall use (recording, playback, standby, etc.) or for 90 minutes of straight recording. Compared with other Flip video cameras, this battery life is half that of the Mino and on par with the older Flip Ultra, which runs on two double-A batteries.

After using the fully charged device to record 60 minutes of footage over a weekend, I still had about one hour remaining. It charges by plugging its pop-out USB connector into any computer’s USB port, and will also work with some USB chargers, though not Apple’s. Pure Digital will sell a standalone charger for $20 that should be available by the end of the year.

If you’re in the market for a simple camcorder that records high-quality video, the Flip MinoHD is definitely worth $50 more than the regular Flip Mino. But don’t say I didn’t warn you so when you’re bummed out by the screen’s still-small size and its inability to share true HD footage via the FlipShare software.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

The App Test: Rating Programs for Google's G1

Katherine Boehret — Tue, 21 Oct 2008 23:30:02 +0000

Today, people interested in seeing the first Google-branded consumer-hardware product will get to satisfy their curiosity as the company, joining with T-Mobile (DT), unveils its $179 G1 handheld computer. This touch-screen device will compete with Apple’s iPhone, and it includes a key feature missing in the iPhone: a physical keyboard.

The G1 is built around a model of openness, enabling developers to create applications — software programs, called “apps” for short — that will succeed or fail according to the feedback from the online community. Naturally, these community-contributed programs need a marketplace where G1 users can find them, and the Android Market provides just that.

This week, I installed various applications from the Android Market on a G1 and tested them out. Google (GOOG) says it will launch with around 40 to 50 applications in this virtual store, and these and all other apps will be available free of charge from now until at least the start of next year.

BreadCrumbz makes maps.

I found these apps to be useful, entertaining and mostly straightforward. There were a few that I felt tried to jam too much into one application, such as BreadCrumbz, an app that asks users to add pictures, instructional arrows and labels to maps that they make for friends. Other apps kept it short and sweet, like Wi-Fi Toggle — a one-touch button that turns wireless capability on or off to save battery power.

The G1’s apps are more utilitarian than most apps I’ve tested for Apple’s iPhone — and not quite as visually pleasing. I even compared one G1 program, Plusmo College Football, directly with the same app running on the iPhone, and I missed the artsy touches of the Apple (AAPL) version — like menus that flipped 180 degrees when selected rather than simply opening.

One downside: Only a measly 70 megabytes of internal flash memory are reserved on the G1 for storing these third-party applications. Once you fill that limited internal storage space, you have to delete some of your apps to add more. You can’t currently store apps on the phone’s roomier removable memory card. (A one-gigabyte microSD comes with the G1.) The iPhone doesn’t set such an arbitrary limit on application-storage space. The Android Market, like Apple’s iTunes, keeps a record of each user’s installed apps so they can be easily downloaded again later at no extra charge (if they carried a fee). But, unlike the iPhone, the G1 can’t back up your apps to a PC or Mac.

The G1’s open model means extra setup steps during app installation. For example, if an application will access certain information — such as a user’s Internet connection, location data (as identified by GPS) or other personal information (calendar, contacts, etc.) — warnings appear during installation, and the user must grant permission. In addition, many apps come with license agreements that must be okayed before users can continue. If something goes wrong with an app, people can post complaints on community boards or email developers, whose email addresses appear during installation.

The Android Market home page.

To offer a general idea of what’s available, I’ve highlighted a handful of apps that I like. I broke the applications into three groups: Functional, Fun (if occasionally kitschy) and Frills.

Functional

Wi-Fi Toggle: This does what it says. Once installed, it adds an icon to the G1’s desktop that provides a quick way to turn Wi-Fi on and off without digging into the settings menu.

Locale: Like Wi-Fi Toggle on steroids, this app allows a user to set up a G1 so it dynamically changes its settings in specific conditions. The settings can respond to calls from certain people or changes in the phone’s battery power, calendar, the user’s location or the time. For instance, the Wi-Fi can automatically turn off, ringer volume can go up or down, desktop wallpaper can change or a post can be sent. Just think of all the churchgoers who could ensure their cellphone ringers are turned off on Sunday mornings or when the church’s location is sensed.

Ringdroid: Make ringtones from your own songs by adjusting bars to mark the start and end of each ringtone. Hitting Save automatically keeps the ringtone, labeled with the song’s name by default, for use on the phone.

Video Player: The G1 doesn’t have a built-in way to play videos, and this app does the trick in a clear-cut, reliable way.

Fun

Movie ShowTimes: This lets people use a finger to flick across the G1’s touch screen to page through movie poster images, titles and brief descriptions. Below each movie description, an on-screen button labeled “Showtimes Near You” uses GPS to generate lists of nearby movie times.

Pac-Man: The classic arcade game never gets old. You can move Pac-Man through his maze with one of three methods: tilting the G1 so its accelerometer moves the Pac-Man, swiping with a finger to point Pac-Man in the right direction or using the trackball to move him around the screen. I preferred the trackball.

Cooking Capsules: This program demonstrates food-making without being either too intimidating or too dull and simplified. Though there were only six “capsules” when I tested it, each includes steps for watching (an instructional video), shopping (using an on-screen list of items) and cooking (with numbered instructions on how to cook the food).

Bonsai Blast is a gaming app that’s now available for the G1.

Bonsai Blast: This colorful, Asian-themed game directs people to shoot colorful marbles at other chains of marbles, with a goal of getting three matching marbles lined up beside one another so they’ll disappear.

Krystle II: Turns your G1’s entire screen into a picture of fur that purrs and vibrates as you touch it. There’s no real point, but Krystle II is addictive and strangely comforting during long conference calls.

Frills

Ecorio: This well-intended app aims to track users’ travel carbon footprints in order to make them more responsible for the environment. It asks users to enter things like recent transit routes and carpools and suggests ways to reduce and offset people’s footprints.

Maverick: An IM program that allows people to add scribbles, location data or even photos to active instant-messaging conversations. Maverick signs users into Google Talk and Picasa simultaneously, adding IM images into an auto-generated Picasa album for later viewing.

PicSay: Add word balloons, titles, props and effects to digital photos captured and/or stored on the G1, then send the images via multimedia messaging service or email, or save one as a caller ID.

There are many more G1 apps to try, and developers are expected to keep making them for this new device. As with the iPhone, apps obtained for the G1 from the Android Market enable it to morph into a different device with different tools every day.

– Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com

[[quote=]]

Phone Headset Curbs Sounds of the City

Katherine Boehret — Tue, 07 Oct 2008 23:30:02 +0000

Wireless headsets can be a real boon to mobile-phone users, especially for chatty folks who often have their hands full. In recent years, these headsets have bolstered their noise-canceling technology, making it easier to conduct conversations even while walking on noisy city streets.

Today, Motorola (MOT) is unveiling its $100 Motopure H15 Universal Bluetooth Headset. It’s available from Verizon’s (VZ) stores and Web site, and I’ve been testing it.

While focusing on the new Motopure H15, I also took another look at two noise-canceling headsets we reviewed in May — the $130 Jawbone from Aliph Inc. and the $120 Plantronics (PLT) Discovery 925. I made calls on the three headsets while standing beside a construction crew’s loud generator in busy downtown Washington, D.C., and, in a separate test, running my hairdryer on high in the background.

In both of these loud scenarios, the results favored the Motopure over the Jawbone and Plantronics Discovery. Of the three, the Plantronics headset allowed the most background noise through and made it difficult for people to hear my voice. The Jawbone was much better than the Plantronics headset, but not as good as the Motopure, which dimmed loud background noise to a faint hum and seemed to amp up the volume of my own voice. I called various people and even left myself voicemails so I could hear the differences.

More Microphones

The Motopure H15 uses two microphones, while the Jawbone uses two microphones and one modified microphone that works as a voice-activity sensor. The Plantronics headset uses one microphone. Motorola says one of its microphones hears the user’s voice, the other picks up background noise and a technology called CrystalTalk works to filter that noise out.

In my Motopure testing, I saw at work technology that Motorola says is meant to automatically adjust the headset volume as noises increase or decrease in the background. And at no point during my tests with the headset did friends on the other end of the line notice any odd echoing or fading volume in my voice, as with some headsets.

Snug Fit

Unlike the Jawbone, which — as its name reflects — works by touching bones in the face to eliminate excess noise, the Motopure H15 never touches one’s face. In fact, Motorola cites this as an advantage over the Jawbone because it doesn’t need to touch a user’s face to work. Motorola’s headset fits using a loop of clear plastic that wraps snuggly around the ear, along with an in-ear piece, though it took me a little while to figure out which of its five earbuds fit best.

And unlike the Plantronics headset, which has a larger, triangular-shaped boom, the Motopure has a tiny boom that folds away when not in use. Users receive calls by simply folding the boom down, which instantly turns the headset on and connects to calls. When the boom is closed, the headset turns off to save battery. I liked the finality of closing the boom and knowing my headset was definitely off whenever I put it in my purse. And in its tucked-in position, the Motopure H15 is petite and portable.

But if you’re wearing this headset on your ear, opening and closing the boom is almost impossible. Motorola recommends using the boom as you would a clamshell cellphone: Answer calls by opening the boom before donning the earpiece and end calls by removing the earpiece and closing the boom.

Of course, many users will want to keep the device in their ear for an extended period, rather than fishing for it when a call comes in. For them, the awkwardness of the boom switch may be a problem. They can still keep the Motopure on with the boom opened, receiving and ending calls at any time by simply pressing the large Call button. In this state, the handset is in standby mode rather than off — the same as most Bluetooth headsets waiting for calls.

One Headset, Two Phones

A plus of the Motopure is its ability to simultaneously pair with two phones, such as a personal cellphone and a work smartphone. Incoming calls to both lines are represented by different colored lights on the headset. But as soon as a call with one phone begins, the Bluetooth link to the second phone is disconnected.

The Plantronics headset also has dual-phone pairing capability, but the Jawbone doesn’t.

According to Motorola, the Motopure’s battery lasts for about 4.5 hours of talk time. The Jawbone’s battery lasts four hours; the Plantronics headset, five hours. In standby, Motopure and the Plantronics Discovery last for about seven days; Jawbone lasts for eight. Pressing and holding the Motopure’s up and down volume buttons spurs an indicator light to glow red, yellow or green to represent battery strength.

I liked the Motopure’s sturdy charging stand, which doubles as a holder for the headset. Though this desktop charger isn’t available today from Verizon, it will be available later this month from other carriers and retailers in a $130 bundle with the headset.

More Colors Later

Today, the Motopure is available in a slate color, but it will be available in black later this month and other colors are tentatively planned for November. The Jawbone and the Plantronics headset are each available in three colors, and Jawbone will release blue and pink headsets later this month.

Overall, the Motopure H15’s noise cancellation worked the best out of these three headsets, and its tiny build and fold-up boom make it a helpful tool for consumers who want quiet conversations no matter where they are.

Write to Katherine Boehret at mossbergsolution@wsj.com

HTC Can't Disguise Windows Mobile Flaws

Katherine Boehret — Wed, 03 Sep 2008 22:20:02 +0000

New iPhone competitors continue to crop up, though most are mobile devices from companies that simply slap on a touch screen in hopes of fooling consumers. The real key to the iPhone’s success is its software, and finally, signs indicate that other companies are starting to pay more attention to making good software to go along with their hardware.

One welcome sign is an effort by companies trying to improve Microsoft Corp.’s (MSFT) Windows Mobile operating system, which has a reputation for confusing navigation and hasn’t had a major update recently. Kinoma Inc., for example, recently released an application called Kinoma Play that runs on Windows Mobile devices and gives users a markedly better way of handling photos, videos, music and Web browsing.

The HTC Touch Diamond, due out this month from Sprint, tries to hide Windows Mobile software.

This week, I tried yet another software program that is designed to run on top of Windows Mobile software. But this time, the software is at the heart of a device designed by the same company: HTC Inc. I tested the HTC Touch Diamond, due out from Sprint (S) sometime this month for $250 (after a $100 mail-in rebate) with a two-year contract.

Taiwan-based HTC started out in 1998 as a maker and designer of mobile devices for other companies. A year ago, HTC launched the first device under its own name in the U.S., and now, Sprint, AT&T (T) and T-Mobile (DT) sell HTC-branded devices. The Diamond incorporates HTC software, as well as software from Sprint, MobiTV, TeleNav and others. But it isn’t a stretch to imagine HTC trying to create a fully end-to-end model (hardware and all software) in the future.

The Diamond has a touch screen, but it’s smaller than Apple’s (AAPL) iPhone — 2.8 versus 3.5 inches. This screen lacks the iPhone’s multitouch functionality, and its smaller size robs space used for touch gestures like flicking or scrolling with a finger. Yet like the iPhone, it relies solely on an on-screen keyboard for all text entries. Even with the Diamond’s stylus, the keyboard felt small and cramped. Using just your fingertips was next to impossible.

After using the Diamond for a week, I can say that despite its handsome TouchFLO 3D software and animated icons like photos that flip from one to the next with a flick of finger, this device failed to disguise the frustrating interface of Windows Mobile often enough for my taste.

It reminded me of the brown paper bag book covers my Dad helped me make for schoolbooks when I was a kid: They looked great on the outside, felt sturdy and clean and created a blank canvas for homemade doodles that were often more interesting to me than the books they covered. But my book covers couldn’t change what was underneath; pages of frustrating algebra were just a flip away.

HTC’s sleek software tries to hide Windows Mobile, but menus from the Microsoft operating system are constantly popping up. HTC’s email program, for example, is represented by an animated envelope icon that, when selected, cleverly flips twice before sliding an email message half-way out and giving you a three-line peek at what’s inside. If only reading and responding to email were half as entertaining. Selecting the animated envelope opens the old, cumbersome Windows Mobile email program.

Also, the touch capabilities of the Diamond’s screen didn’t work as well as they should. Finger flicks that should have scrolled through lists instead seemed to select individual items in a list, as if they were sticky.

The Diamond isn’t all bad, of course. Plenty of people will like its smaller size because the iPhone and RIM’s (RIM) BlackBerrys seem too large and brick-like to hold up to an ear for phone calls. Next to my BlackBerry Curve, the Diamond was of comparable thickness but measured smaller in width and length.

Despite its size, the Diamond is packed with features. It has a 3.2-megapixel camera with autofocus that doubles as a camcorder, and comes with four gigabytes of internal memory and a removable battery. I taped short videos — something the iPhone can’t do — and found the sound and video footage to be adequate.

HTC touts the Diamond’s browser, which is based on the Opera browsing engine but is designed for HTC. It opens Web pages in views that fit the screen and text is automatically resized as users zoom in or out, though this resizing was sometimes slow.

Unlike the iPhone, Web sites that are opened on the Diamond’s browser don’t resemble the actual site as you would see it on your computer. I opened CNN.com (TWX) and WSJ.com (NWS), two sites that are packed with text and graphics on a regular browser. On the Diamond, they quickly were rendered in list format with mostly text-only. I easily touched the screen to follow links to full stories.

Like the iPhone, the Diamond has an accelerometer, though it’s called the “G-Sensor.” When it worked, this feature flipped the screen to match the horizontal or vertical direction in which the device was being held. Photos flipped instantly, but the Diamond’s G-Sensor took almost three full seconds to respond as I flipped from vertical to horizontal while using the browser. And some Web sites didn’t respond to the G-Sensor flips at all.

A special YouTube application developed by HTC was easy to find on the device and worked quickly. My videos were organized into categories for All, History, Bookmarks and Search, though this last category required using the finger-fumbling keyboard. In one step, I emailed a link from a YouTube video to a friend using the device, with a still shot from the video included in the message.

Overall navigation on the Diamond isn’t as intuitive as on the iPhone or iPod Touch, nor was it as easy as on a touch-screen Windows Mobile device running the Kinoma Play application. The iPhone and iPod Touch use quick double-taps on touch screens to zoom in or out, and multitouch capabilities resize images with pinching gestures; Kinoma Play uses a long touch to zoom in. The Diamond used double tapping on some screens, but not enough for me to grow comfortably reliant on it. A small, circular pad beneath the device’s touch screen provided a more dependable method for zooming in or out of screens: tracing the perimeter of this circle clockwise with a finger zoomed in; counterclockwise zoomed out.

The HTC’s software animation is put to good use on its Weather screen. Here, animated illustrations of each day’s weather appear on the screen: suns spin, clouds move in, rain appears to fall. Even moons appear on the device at night to accurately reflect the weather in a city at a specific time.

It is exciting to think about other mobile-phone companies giving better software a real try, especially those that attempt to improve Windows Mobile. But HTC’s Touch Diamond doesn’t hide the outdated operating system well enough or often enough for a user to want to buy a whole new mobile device.

Edited by Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://walt.allthingsd.com