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	<title>The Mossberg Solution</title>
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	<pubDate>Wed, 01 Jul 2009 16:19:13 +0000</pubDate>
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		  <title>All Things Digital</title>
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		<title>The Swiss Army Knife of Portable Videos</title>
		<link>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</link>
		<comments>http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 22:50:04 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090630/the-swiss-army-knife-of-portable-videos/</guid>
		<description><![CDATA[RealPlayer SP grabs videos from the Web and converts and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, RealPlayer’s trio of talent make it like a digital Swiss army knife.]]></description>
			<content:encoded><![CDATA[<p>Every once in a while I watch an online video that&#8217;s good enough to send to a friend, share on Twitter and Facebook or save its URL so I can watch it again later. The final piece of the puzzle would be moving the video onto a mobile device to have it with me wherever I went.</p>
<p>Enter RealPlayer SP beta (<a href="http://realplayer.com">realplayer.com</a>), the latest in RealNetworks Inc.&#8217;s (RNWK) long line of media players that the company has churned out since 1995. RealPlayer SP—the SP stands for social and portable—is a free download that, once installed, grabs videos from the Web, converts them to the right format and transfers them to over a dozen portable devices. While other software programs perform two or just one of these tasks, the RealPlayer SP&#8217;s trio of talent makes it like a digital Swiss army knife.</p>
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<p>After using the RealPlayer for moving several videos of all kinds to an iPhone, BlackBerry Curve 8900 and Palm Pre, I felt like I had more control over my portable devices and the media they held. And the freedom of knowing that this player is compatible with almost anything—including Apple (AAPL) and Palm (PALM) devices, Research in Motion&#8217;s (RIMM) BlackBerrys, T-Mobile&#8217;s G1 and Sidekick, Nokia&#8217;s (NOK) N97 and certain basic cellphones—is a major plus.</p>
<h5 class="subhed">Behavior Problem</h5>
<p>My biggest problem with using the RealPlayer SP has to do with my own behavior. Most of the videos I watch online and share with friends are less than five minutes long. This means that grabbing, converting and transferring videos to a portable device using the RealPlayer SP—albeit a relatively quick process—could easily take more time than the length of the video, itself. And many of the longer videos that I would want to move to a BlackBerry or iPhone are copyright-protected and thus can&#8217;t be downloaded by the RealPlayer SP.</p>
<p>Another factor is that more devices now have their own built-in app stores for downloading content to the device, without plugging into a computer for transfers like with the RealPlayer SP. The iPod touch, for example, can now download movies, music videos and TV shows over Wi-Fi thanks to a recent $10 software upgrade.</p>
<h5 class="subhed">Mac Version Coming Soon</h5>
<p>The RealPlayer SP works only on Windows PCs right now; a Mac version is due out by the end of this year. Likewise, it doesn&#8217;t work on Apple&#8217;s Safari browser but does work on Firefox, Internet Explorer and Google&#8217;s (GOOG) Chrome browser; I used all three with success.</p>
<p>If you&#8217;re not interested in using the RealPlayer SP for transferring videos to portable devices, you can still use it for downloading videos, saving them onto your computer and sharing them with friends via Twitter, Facebook or email. Tiny icons representing each of these sharing options appear in-line beside freshly downloaded videos. I shared videos of last week&#8217;s Congressional Luau at the White House via Facebook and Twitter, but the icon to share videos via Twitter doesn&#8217;t automatically shrink URLs to fit into a tweet. I shrunk the URLs myself, but this took an extra step<sup>1</sup>.</p>
<p>And though I&#8217;ve mostly focused on the RealPlayer SP&#8217;s ability to grab, convert and transfer (RealNetworks calls these tools the Downloader feature in the player), it also works as its own media player or helps you discover new content.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ328_pjMOSS_G_20090630160058.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
RealPlayer SP Beta downloads, converts and transfers videos from the Web to a variety of portable devices.</div>
<p>A premium version called RealPlayer Plus SP is available for $40. Premium features include DVD burning, DVD playback (if your computer can&#8217;t play DVDs) and video conversion to a special format called h.264—though the free version performs these conversions for videos being moved to Apple devices.</p>
<p>I jumped around the Web visiting sites and playing videos, which prompted the RealPlayer SP to display a small &#8220;Download This Video&#8221; message above videos that aren&#8217;t copyright-protected. Downloading videos worked on most sites, including <a href="http://AllThingsD.com">AllThingsD.com</a>, <a href="http://Slate.com">Slate</a>, <a href="http://YouTube.com">YouTube</a>, Salon and CNET. As expected, I wasn&#8217;t so lucky with videos from the New York Times, BBC and Hulu, which hosts loads of TV shows and music videos. That&#8217;s because videos from these sites were copyright-protected and didn&#8217;t allow for downloading.</p>
<h5 class="subhed">A Glitch</h5>
<p>In one instance with a <a href="http://WSJ.com">WSJ.com </a>video, only the short ad that played before the video was downloaded, even though the download prompt indicated that the WSJ video was obtainable using RealPlayer SP. RealNetworks says this is a glitch it knows about and plans to correct.</p>
<p>The RealPlayer SP&#8217;s ability to download videos and transfer them to devices, rather than just copying them onto computers, forced me to be choosier about the videos that I downloaded due to the limited memory of the devices. Because of this, I wished the RealPlayer SP Downloader had a better built-in way to discover downloadable content. Currently, a link to something called the RealGuide pulls up suggestions, but I had a hard time finding clips there that I wanted to download. RealNetworks says it plans to improve the video-discovery process in the future, including adding things like YouTube keyword searches built right into the Downloader.</p>
<h5 class="subhed">The Downloader Window</h5>
<p>When I did find videos I liked, I clicked on the prompt to download the clip, found the clip in a tiny Downloader window, and chose to move the clip to a device (there&#8217;s a list of all available devices) or share it via Twitter, Facebook or email. Transfer times depend on the length of the video.</p>
<p>RealNetworks provides simple instructions on making sure your device is set to transfer when plugged in. For example, BlackBerrys must be set to mass-storage mode, Palm Pres should be set to USB mode and Apple devices synchronize with the iTunes library, where RealPlayer&#8217;s converted videos are sent for transferring to iPhones and iPods.</p>
<p>RealPlayer SP can be a real help when it comes to putting the content that you want on your portable device. Its ability to assist from start to finish—finding videos, converting and transferring them—saves time and avoids confusion. To succeed, RealPlayer SP needs to do a better job of helping people find worthwhile videos to transfer, or they&#8217;ll stop using it after just a few tries.</p>
<h5 class="subhed">Corrections and Amplifications</h5>
<p><sup>1</sup> Real Networks says its RealPlayer SP Beta&#8217;s Twitter video sharing capability has an automatic URL-shortening tool built in. This week&#8217;s Mossberg Solution product said the product lacked such a feature, because it never activated itself in our tests.</p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Creating &#8216;Moments&#8217; of Your Life</title>
		<link>http://solution.allthingsd.com/20090623/creating-moments-of-your-life/</link>
		<comments>http://solution.allthingsd.com/20090623/creating-moments-of-your-life/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 23:30:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090623/creating-%e2%80%98moments%e2%80%99-of-your-life/</guid>
		<description><![CDATA[ThisMoment -- a free software program that artistically assembles digital content -- will give your moments a polished look that makes you proud to share, writes Katherine Boehret. ]]></description>
			<content:encoded><![CDATA[<p>It’s hard to maintain a monogamous relationship with one photo-sharing Web site. You will sign up with a service and use it as your primary online repository for a while. You may even familiarize friends and family with that service so they expect to see your name associated with it in emails. But before long, other sites with flashier features will entice you to start spending time with them while you continue to maintain your accounts on the old site so you don’t lose your digital memories. Can’t they all just get along in one place?  </p>
<p>This week, I tested <a href="http://www.thisMoment.com">thisMoment.com</a>—a content-sharing Web site that doesn’t mind if you use multiple sharing sites. It acknowledges your accounts on other sites and the fact that you have probably loaded a bunch of photos or videos onto those sites. It even recognizes that you likely still want to remain connected to those services. In fact, thisMoment is made better by your relationships with these other sites. And the service also makes it easy to incorporate into your account material created by others—even strangers.</p>
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<p>Anyone can use thisMoment.com the old-fashioned way, by uploading personal content and building “moments” (collections of related content) to share with friends. But thanks to thisMoment’s ties to other sharing sites, users may opt to add others’ publicly shared materials like videos, photos and articles to a moment, making it richer and more interesting. This content can come from sources like Flickr, Picasa, YouTube, Facebook—even Life Magazine photos and MTV videos can be interspersed throughout a moment. The Moment Maker tool quickly scans sites for relevant content to add to the moment.</p>
<p>This week, the service introduced an iPhone app for making moments on the go and a Facebook app for creating moments within Facebook. I tried both, in addition to using the thisMoment.com site, and found that resulting moments looked like they took a lot more time and effort to make than they actually did. </p>
<p>ThisMoment’s secret sauce is in its elegant displays. It takes all sorts of content—text, photos, videos—from various sources and meshes it into a handsome slideshow that flows from one visual to the next. Black backgrounds dramatically frame photos and videos, and captions stand out in brightly colored text. Maps from Google (GOOG) pinpoint exactly where the moment took place and a list names other people who were in the moment.</p>
<p>And when you’re all done creating your moment, thisMoment doesn’t mind sharing your final project with others using still more social-networking tools like Twitter, Facebook and some 45 Web publishing sites—if your privacy settings are set for sharing.</p>
<p>For some people, the idea of integrating other online content into their personal moments could be a turn-off. I wasn’t initially sure I would want someone else’s content mixed in with photos and videos I took, or vice versa. And I still wish thisMoment provided a clearer way of differentiating between someone’s personal content and that which was pulled from the Web. (Currently, small print below each item tells where it came from.) </p>
<p>But there’s so much content online that it makes sense to tap these resources. And users can opt to make moments without external content. </p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ244_pjMOSS_G_20090623155333.jpg" rel="lightbox" title=""><img src="http://online.wsj.com/public/resources/images/PJ-AQ244_pjMOSS_G_20090623155333.jpg" width="360" height="240" style="float: none;" alt="" /></a><br />
<br />
ThisMoment artistically assembles digital moments using content from the Web or personal photos and videos.</div>
<p>Rather than just slapping photos on to a Web site where people can see them, thisMoment asks its users to check off descriptive words—or enter their own—to explain how the moment made them feel. Though I originally scoffed at these add-your-own emotions, I later grew to like them when I looked back at my moments and those created by other people. They give these online creations a personal touch that isn’t conveyed in other photo-sharing software programs or Web sites. </p>
<p>Another thisMoment differentiator is its sense of time. You can create moments for things that happen in the past, present or future, like an upcoming wedding or birth, and a timeline at the top of the Web site shows where these moments fit in, according to their dates. If you share a moment with someone who is labeled as being in that moment, she can “seize” the moment, adding it to her own timeline. ThisMoment also encourages you to rate your moments on a scale of small to big according to how much they matter to you, though I often forgot to do this, and to label your moments so they can be organized into different categories.</p>
<p>I soon got the hang of how to use thisMoment to supplement my moments when I didn’t have enough content to create something worth sharing. When I attended a folk rock concert at the Embassy of the Czech Republic here in Washington, D.C., I only captured a few so-so photographs and wouldn’t have otherwise shared any visual memories from the evening with friends. But I used the Moment Maker to troll the Web for content related to Czechomor, the band I saw, and found live concert videos, as well as professional photographs, an online biography of the band and a link to where the group’s album was sold on Amazon.com (AMZN). I used this content and one of my own photos, and made a simple moment in a few minutes. (<a href="http://www.thismoment.com/moment/view/31474/czech-embassy-concert">Check out my moment</a>.)  </p>
<p>Likewise, friends of mine recently hosted a murder-mystery dinner, but we were so busy staying in character that we took only one photo of the entire evening. I used that photo of me and my costumed friends as the inspiration for creating a moment filled with photos and videos of murder-mystery dinners from all over. This content came from sites like Photobucket, Picasa, Flickr and YouTube, and I laughed at the number of people who wore stick-on moustaches in these photos.</p>
<p>ThisMoment allows anyone with whom you share a moment to see that moment without signing up for the service. If that person is included in the moment, meaning the creator labeled him or her as a person who participated in the moment, then that person can add his or her own content to the moment—as long as that person signs up as a member of the site. </p>
<p>A variety of privacy options let you restrict who can see your moments—just you, friends, family, people in the moment or everyone. If a moment is set so everyone can see it, they can also use your content in their moments. </p>
<p>You may not always want to use thisMoment to incorporate content from other services and Web sites. But even without outside influences, this service’s stunning visual displays will give your moments a polished look that makes you proud to share. </p>
<p class="tagline">Edited by Walter S. Mossberg</p>
<p><strong>Write to </strong> Katherine Boehret at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a></p>
]]></content:encoded>
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		<title>Easy Way to Log In Face Time</title>
		<link>http://solution.allthingsd.com/20090616/easy-way-to-log-in-face-time/</link>
		<comments>http://solution.allthingsd.com/20090616/easy-way-to-log-in-face-time/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 00:20:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<description><![CDATA[Logitech Vid aims to help non-techies who simply want to use their Webcams to see someone while they're talking, without any fancy features.]]></description>
			<content:encoded><![CDATA[<p>Nowadays, new laptops usually come with built-in Webcams, including the ultra-small, inexpensive models known as netbooks. But many people don&#8217;t know what to do with these Webcams or how to use them for videoconferencing with other people. Some don&#8217;t even realize their computers have these tiny videocameras.</p>
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<p>This week, I tested a new videoconferencing-software program designed to help these people. It&#8217;s made especially for non-techies who simply want to use their Webcams to see someone while they&#8217;re talking to them. These people don&#8217;t want to conference several people into a call. And they especially don&#8217;t want to have to sign up for a confusing, intimidating videoconferencing service.</p>
<p>I used Logitech Vid by downloading it from <a href="http://www.logitech.com/vid">www.logitech.com/vid</a>. This program comes from Logitech Inc. and makes use of technology from SightSpeed, the videoconferencing-software company that Logitech acquired last fall. Vid works with Macs and Windows PCs that have built-in Webcams or those that use Webcams that plug into a computer&#8217;s USB port; it can even work if only one person has a Webcam so the person without one still sees video and hears audio from the other person.</p>
<h5 class="subhed">Expiration Date for Some</h5>
<p>If this was a free download for all, Logitech Vid would be a slam dunk for the consumer. But as of now, it is free only for people who use Logitech Webcams or the people they invite, and for people who are registered on SightSpeed or Dell Video Chat, Dell&#8217;s version of the SightSpeed service, regardless of their Webcam brand.</p>
<p>For everyone else, the software expires after 30 days, with no option to pay for continued use. This means Logitech misses out on the growing number of people whose laptops and desktops have built-in Webcams, but who don&#8217;t want to buy a Logitech camera just to use Vid (and shouldn&#8217;t have to). Logitech says it intends to add a payment plan for Vid.</p>
<p>I tested Vid with my parents, who recently bought a netbook for the kitchen but &#8212; before this column &#8212; didn&#8217;t quite know how to use its Webcam. I also tried it with tech-savvy friends who have video-chatted with me on programs like Skype, Apple&#8217;s iChat and Google Chat. Everyone had the same reaction: They liked Logitech Vid&#8217;s refreshingly clean interface and simple setup. My Mom appreciated Vid&#8217;s easy instructions, which are written in plain terms that anyone can understand.</p>
<p>Vid worked while I was video-chatting from one Mac to another; from a Mac to a Windows PC and vice versa; and from one Windows PC to another.</p>
<h5 class="subhed">Invitations to Chat</h5>
<p>I ran into trouble one night when Vid invitations that I sent to friends and family didn&#8217;t go through until after several attempts. Logitech says Vid was undergoing some behind-the-scenes server maintenance, which caused the glitches. (People who have trouble sending invitations like I did can alternatively direct friends to Logitech&#8217;s Web site to download the software.) And Vid didn&#8217;t work properly when I tried using it on my company-issued PC, which runs on a corporate network protected by firewalls. Logitech says Vid is targeted for consumer use, and not for sophisticated corporate environments.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ152_pjMOSS_G_20090616190230.jpg" rel="lightbox" title="Mossberg"><img src="http://online.wsj.com/public/resources/images/PJ-AQ152_pjMOSS_G_20090616190230.jpg" width="360" height="240" style="float: none;" alt="Mossberg" /></a><br />
<br />
Logitech Vid arranges photos of friends, along with their availability, in a visually pleasing carousel display.</div>
<p>People who are used to more advanced videoconferencing programs may find Vid unsatisfying. It doesn&#8217;t let friends instant message or share photos with one another, nor does it pull in buddy lists from outside videoconferencing programs. Vid isn&#8217;t designed to record conversations, host multiparty calls or take still photos during chats. Like other videoconferencing programs, slow Internet connections can occasionally cause video and audio to stutter.</p>
<p>But for simple video chats, Vid was a pleasure to use. If not for its 30-day expiration, I would definitely see myself chatting with my parents through this program on a regular basis. I used it to hold up three colors of dresses for my Mom so she could help me decide whether tea rose, azalea or peppermint was the best shade for my sister&#8217;s wedding (we&#8217;re leaning toward tea rose). My Dad and I had a face-to-face talk about my latest job news, and I saw a New Orleans friend and her dog, Boudreaux, appear on my computer screen almost as if they were in my house.</p>
<h5 class="subhed">Smile for the Camera</h5>
<p>Vid users invite others to chat by entering the other person&#8217;s email address. For invitees to accept an invitation, they must download the Vid software, which could be a deterrent for some. Those who do download the software and start their own Vid accounts (by just entering an email and password) appear to the original inviter in a carousel-like display of their contacts&#8217; photographed faces.</p>
<p>These images are taken by the Webcam when someone sets up a Vid account, rather than allowing one to select his or her own photo from elsewhere on the computer. This is one example of Vid&#8217;s nod to simplicity and fewer choices. Likewise, the carousel of friends is organized in left-to-right alphabetical order showing those who are online followed by those offline. A simple status line below each person&#8217;s face identifies them as Unavailable, Available or Busy (already in a videoconference).</p>
<h5 class="subhed">Clicking on a Pic</h5>
<p>I called someone by clicking on their photo. The video-chat screen has four buttons that change its size, hide a small-image view of yourself, pause your video feed or end the conversation.</p>
<p>In a few instances, I heard a steady, high-pitched chirp and so did the person on the call with me. And we occasionally heard the echo of our own voices. Logitech said this sometimes happens when both users have open-air microphones and speakers turned up at the same time. Turning the speakers down usually solves the problem.</p>
<p>By August, all of Logitech&#8217;s standalone Webcams will come loaded with Vid software that starts up when the Webcam is plugged in. Now, the software is only downloadable from the Web.</p>
<p>Logitech Vid isn&#8217;t fancy, but it works well and presents its users with a satisfying experience so they can concentrate on enjoying their conversations. But it is a shame that Logitech doesn&#8217;t offer a payment plan for people who don&#8217;t use Logitech Webcams. If it did, Vid could help many people appreciate the Webcams they might never have otherwise used.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Web Surfing in a Wireless Network of Your Very Own</title>
		<link>http://solution.allthingsd.com/20090609/web-surfing-in-a-wireless-network-of-your-very-own/</link>
		<comments>http://solution.allthingsd.com/20090609/web-surfing-in-a-wireless-network-of-your-very-own/#comments</comments>
		<pubDate>Wed, 10 Jun 2009 01:54:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
		<category><![CDATA[Internet]]></category>

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		<category><![CDATA[mobile]]></category>

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		<category><![CDATA[broadband]]></category>

		<category><![CDATA[MiFi]]></category>

		<category><![CDATA[MiFi 2200]]></category>

		<category><![CDATA[Novatel]]></category>

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		<category><![CDATA[Wi-Fi]]></category>

		<category><![CDATA[wireless]]></category>

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		<description><![CDATA[Verizon Wireless's MiFi allows you to create a private Wi-Fi network anywhere and can be used by multiple devices at once, but the luxury of MiFi doesn't come cheap.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s hard to remember a time not long ago when Web browsing required sitting in one place and using a computer plugged into a cable. Now, people expect to hop online whenever they want from wherever they want using wireless Internet connections. But it isn&#8217;t always easy. Mobile devices lose their capabilities when the carrier&#8217;s signal drops out; laptop users struggle to find a public Wi-Fi network that will work; and the Wi-Fi networks that are available get slowed down by overcrowding.</p>
<p>Why not bring your own Wi-Fi? I&#8217;m not talking about stuffing a cumbersome router and cables into a backpack with hopes of setting up shop wherever you go. I&#8217;m referring to a new product called MiFi. It is what it sounds like: a private Wi-Fi network for you. It&#8217;s a one-button gadget that measures about the surface size of an Altoids tin, only thinner and lighter.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ071_pjMOSS_G_20090609150046.jpg" rel="lightbox" title="MiFi"><img src="http://online.wsj.com/public/resources/images/PJ-AQ071_pjMOSS_G_20090609150046.jpg" width="300" height="200" style="float: none;" alt="MiFi" /></a><br />
<br />
Verizon&#8217;s unassuming MiFi weighs just over two ounces.</div>
<p>This week, while I was traveling, I used Verizon Wireless&#8217;s MiFi 2200, made for the phone carrier by Novatel Wireless. The MiFi brings in the Internet using Verizon&#8217;s 3G network and creates a Wi-Fi zone that can be reached from up to 50 feet away, even through thick hotel walls. Its connection can be used by up to five devices at once. At one point, I had a Lenovo ThinkPad, Apple MacBook, iPhone, Palm Pre and iPod Touch simultaneously using the Web via the MiFi&#8217;s connection. Although video playback stuttered under these busy conditions, other tasks did well. And with just three devices using the connection at once, the connection worked normally.</p>
<p>The luxury of MiFi doesn&#8217;t come cheap. The device itself costs $100 with a two-year service agreement and after a $50 rebate. Two monthly plan options are available: $40 buys 250 megabytes with a charge of 10 cents per megabyte over that allotment; and $60 buys five gigabytes with a five-cent charge per megabyte of overage. Users who don&#8217;t want to mess with the monthly service plan can buy the device at its full retail price of $400 and pay $15 per 24-hour access period, which is called a Verizon Wireless Mobile Broadband DayPass.</p>
<p>Of course, you already can get online over cellphone networks for similar monthly fees and at similar speeds, with external or internal laptop cards that usually cost less upfront. So why would anyone want or need MiFi? The answer is that it serves multiple devices at once, without requiring you to buy multiple cards or pay a separate fee for each.</p>
<p>I can imagine plenty of scenarios where the MiFi would come in handy, including colleagues traveling together, college students studying together with laptops on a campus lawn and families riding in a car with multiple laptops and/or portable game devices. In my trip alone, I used my MiFi and avoided paying for wireless Internet fees in the airport and four days of my hotel&#8217;s expensive in-room Internet charges. As long as there&#8217;s a Verizon network in the area, the MiFi will work.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AQ070_pjMOSS_G_20090609152424.jpg" rel="lightbox" title="MiFi"><img src="http://online.wsj.com/public/resources/images/PJ-AQ070_pjMOSS_G_20090609152424.jpg" width="300" height="200" style="float: none;" alt="MiFi" /></a><br />
<br />
MiFi is so small it could easily fit in your pocket.</div>
<p>Last week, Sprint Nextel entered the MiFi fray by offering its own MiFi 2200, also from Novatel Wireless. Like Verizon&#8217;s MiFi, Sprint&#8217;s costs $100 after a rebate and with a two-year contract. While Verizon offers all-data plans, Sprint offers a monthly plan of broadband-only for $60 as well as a $150 monthly Simply Everything Plan + Mobile Broadband for data and phone use. Both of these plans include five gigabytes a month with a five-cents-a-megabyte charge for overage. Sprint&#8217;s device isn&#8217;t available with pay-as-you-go options, like Verizon&#8217;s MiFi. Unlike Verizon&#8217;s MiFi, the Sprint device has built-in GPS.</p>
<p>The Verizon MiFi looks unassuming. It weighs just over two ounces, so it really could be held unnoticed in a pocket. In fact, it&#8217;s so small, you could easily misplace it. Its glossy black exterior is interrupted only by a Verizon Wireless logo and a power button, which changes colors to indicate different things, like red for low battery and blue for when it&#8217;s on. A separate indicator light blinks green when the MiFi is transmitting or receiving data. The MiFi runs on a rechargeable lithium-ion battery; spare batteries cost $40. Its battery charges when MiFi plugs into a Windows PC or Mac using a USB cable or plugs into a wall adapter.</p>
<p>After the initial registration of the MiFi device, which happens the first time you plug it into a Mac or Windows PC and takes just five minutes, the device is set to work without any wires simply by pressing its power button on. The personal Wi-Fi network shows up in a list of available networks on your device and requires a password, which is written on the back of each MiFi. Users can change this password to something more memorable by adjusting wireless security settings in a browser menu.</p>
<p>Verizon estimates that if just one device is tapped into a fully charged MiFi, the tiny gadget&#8217;s battery will last for about four hours, and this was the case in my tests. The battery is designed to last 40 hours in standby, a plus for busy travelers who might not think to charge the MiFi each night.</p>
<p>Even when two laptops and a Palm Pre were connected to the MiFi, speed tests showed positive results of about 1.4 megabytes per second for downloads and roughly 500 kilobits per second for uploads. Verizon says its device uses something called NovaSpeed, which enhances upload and download performance.</p>
<p>The MiFi offers reliable Web access for you and the four lucky souls who are sitting near you, if you&#8217;re feeling generous. Its ease of use &#8212; take out, turn on, start surfing the Web &#8212; means there aren&#8217;t any excuses for not hopping online from anywhere at any time. And it comes just in time for those summer vacations that were meant to let you get away from it all.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Microsoft Effort to Best Google Yields Results</title>
		<link>http://solution.allthingsd.com/20090602/microsoft-effort-to-best-google-yields-results/</link>
		<comments>http://solution.allthingsd.com/20090602/microsoft-effort-to-best-google-yields-results/#comments</comments>
		<pubDate>Wed, 03 Jun 2009 00:00:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
		<category><![CDATA[Google]]></category>

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		<category><![CDATA[search]]></category>

		<category><![CDATA[Bing]]></category>

		<category><![CDATA[Bing Feature]]></category>

		<category><![CDATA[binging]]></category>

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		<category><![CDATA[search engine]]></category>

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		<description><![CDATA[Microsoft's Bing search engine retrieves on-target and useful information in a user-friendly manner that looks and feels more inviting than Google.]]></description>
			<content:encoded><![CDATA[<p>Google is to search what Kleenex is to tissues. Even if you&#8217;re in the habit of using another search engine like Yahoo to look up something online, you probably say you &#8220;Googled&#8221; it because everyone knows what you mean. Microsoft Corp. is hoping you&#8217;ll change your habits and start &#8220;Binging&#8221; for that which you once Googled.</p>
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<p>Last week, Microsoft announced Bing as the name of its new search engine. The company describes Bing as delivering more answers to your search queries directly on the search-results page, so you don&#8217;t have to keep hunting around for what you want to find. And, like Google, Bing can be used as a verb.</p>
<p>I&#8217;ve been using Bing for more than two weeks now, and this search engine really did retrieve on-target, useful information on the first try. But what I like best about it is that it does so in a user-friendly manner that looks and feels more inviting than Google.</p>
<p>A feature called Hover displays a brief summary of each Web page when your cursor is hovering over the right edge of a link, and this can save you from visiting a useless page. As another time-saving feature, to further save searchers from clicking to another page, Bing answers medical queries by featuring information from the Mayo Clinic at the top of the results page. Videos on Bing start playing when you move your cursor over a thumbnail still image from the video, without requiring you to press play or go to a new page; the videos stop when you mouse elsewhere. A query about a company usually returns its customer-service phone number at the top of the results page. Shopping, restaurant reviews and travel are also significantly enhanced by Bing.</p>
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<p>Google isn&#8217;t going away. Both search engines stick to plain, white backgrounds and proudly proclaim the total number of results at the top of the page, a competition that Google almost always wins. Google also is steadily delivering more of its own useful data right in the results, but those efforts feel minimal compared with Bing.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP984_pjMOSS_DV_20090602144959.jpg" width="262" height="394" alt="Bing" /><br />
<br />
A technology called Bing Travel predicts whether an airfare will go up or down in the future.</div>
<p>It&#8217;s a given that many people will try Bing once, get frustrated by the unfamiliar environment and switch back to Google. Others will use whatever their Web browser&#8217;s search box is set to (Google, for many people) because they don&#8217;t know how to change their options or they&#8217;re too lazy to do so. Microsoft&#8217;s Live Search engine has been replaced by <a href="http://Bing.com">Bing.com</a>.</p>
<p>You can bring up Bing the old-fashioned way by going to <a href="http://Bing.com">Bing.com</a>. This Web page is a perfect example of the search engine&#8217;s engaging, attractive style. <a href="http://Bing.com">Bing.com</a> evokes the cover of a glossy magazine with a stunning photo that takes over the page. This photo, usually slightly off-beat and somewhat alluring, changes every day. If you move your cursor across the photo, blurbs filled with interesting text and Web links materialize on-screen to teach you something related to the photo. It&#8217;s a shame that many people will never see the Web page because they search using the box built into their browser.</p>
<p>From this home page, you can dive directly into searching videos, like TV shows, news and sports videos, or browsing music by watching music videos arranged by artist, genre and popularity. I browsed through episodes of &#8220;The Office&#8221; and watched the &#8220;People Are Crazy&#8221; music video by country singer, Billy Currington.</p>
<p>The Bing results page has a left-side panel called the Explore Pane, which includes suggestions of terms and categories to select. A search for Abraham Lincoln, for example, showed links to speeches, childhood and library &#8212; among others. The Explore Pane includes related searches of terms that people searching for the same thing as you also looked up.</p>
<p>The related searches were sometimes helpful, like &#8220;Paul McCartney Tour Dates&#8221; when I Binged the famed musician. But the related searches also could be confusing, like when I searched for my own name and found &#8220;Jan D&#8217;Esopo&#8221; listed as the top related search suggestion. (D&#8217;Esopo is a painter and sculptor who is active in Puerto Rico, according to Wikipedia.)</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP985A_pjMOS_DV_20090602213251.jpg" width="262" height="394" alt="Bing" /><br />
<br />
In a Web search for tennis player Roger Federer, Microsoft&#8217;s Bing showed photos and related search terms on the same page.</div>
<p>I tried comparing Bing with Google in side-by-side searches for tennis player Roger Federer. Bing showed me six colorful images of Federer atop its results page, along with an Explore Pane full of links to his biography, posters, quotes, blog and more. The third listed related-search term, &#8220;Roger Federer Shirtless,&#8221; made me laugh.</p>
<p>Google didn&#8217;t automatically embed images of the tennis great on its results page (for that, of course, you have to go to its Image search page), but it did display Federer&#8217;s winning score for that day&#8217;s French Open match &#8212; information that was extremely useful to me.</p>
<p>Bing presents photos in a more eye-pleasing way than Google. The Roger Federer image search on Bing filled the page with images only &#8212; none of the messy text descriptions that appear in the same Google search results. By selecting visuals in the top right of the Bing results page, I changed the size of the photos to small, medium, large or detailed. As I moved my cursor over an image, the image popped forward in a larger version with text details.</p>
<p>Microsoft wants people to use Bing for shopping, and the search engine brings product reviews right to the results page, making it look a bit like Amazon, complete with images, ratings and links to online stores. Bing Cashback, a money-rewards program that works with certain items, is less complicated than its confusing predecessor, but it isn&#8217;t as clear as it should be.</p>
<p>For people looking up airline flights, Microsoft integrates a technology called Bing Travel into the search. This tool predicts whether a fare will go up or down in the future based on data aggregation and analysis. A built-in tool works similarly with hotels, analyzing data to tell if you&#8217;re getting a good deal.</p>
<p>After I got over my initial resistance to Bing&#8217;s unfamiliarity, I really enjoyed using it and found that searching with it was less of a chore and more of an interactive experience. Microsoft gives users a true service by bringing rich content directly to the search-results page.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Organizing Your Online Shopping</title>
		<link>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</link>
		<comments>http://solution.allthingsd.com/20090512/organizing-your-online-shopping/#comments</comments>
		<pubDate>Wed, 13 May 2009 00:20:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090512/organizing-your-online-shopping/</guid>
		<description><![CDATA[Snipi organizes online-shopping results by gathering, or "snipping," product information from Web pages and saving the information to lists.]]></description>
			<content:encoded><![CDATA[<p>Last winter, I spent a good hour shopping online for the perfect black leather boots. I used tabbed browsing to open at least 25 Web pages, comparing each pair&#8217;s cost, heel height, zipper, leather and toe style. I emailed a friend with links to a few sites so I could get her opinion. And when I finally decided on the right pair, I dug through my email inbox to find a coupon code for 20% off.</p>
<p>This week I tested a solution that might have made my quest for boots a little simpler. Snipi, which became available as a free download from <a href="http://Snipi.com">Snipi.com</a> on Monday, helps you organize your online-shopping results by gathering, or &#8220;snipping,&#8221; product information from Web pages and saving the information to lists.</p>
<p>These lists are stored on your personalized Snipi page, where you can access them later. Snipi also can save photos and videos to lists. And it has a coordinating iPhone app that shows up-to-date versions of the lists created on the computer, so you can have them with you on the go.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" rel="lightbox" title="Snipi"><img src="http://online.wsj.com/public/resources/images/PJ-AP699_MOSSBE_F_20090512142927.jpg" width="300" height="119" style="float: none;" alt="Snipi" /></a><br />
<br />
The Snipi Toolbar collects and displays the user&#8217;s online research.</div>
<p>To do all this, you use the Snipi Toolbar, a horizontal window that pops up within your browser so you never have to navigate away from the site where you&#8217;re shopping. If you see an item you like, simply drag and drop an image of it into the toolbar, where details about the item &#8212; including its title, price and image &#8212; are automatically filled in. If the item was previously snipped by another Snipi user, a description box will be filled with whatever that person wrote or pasted in from the product page; you can fill in the box yourself, too.</p>
<p>Snipi has a partnership with Shopzilla Inc., so the Snipi Toolbar also has comparison shopping built in: It displays links to Web sites where your snipped product, or products like it, can be found at lower prices.</p>
<p>One of the big drawbacks to Snipi is that it currently works only as a browser plug-in with Mozilla&#8217;s Firefox, not Microsoft&#8217;s (MSFT) Internet Explorer or Apple&#8217;s (AAPL) Safari. Snipi says it plans to introduce versions of its toolbar &#8212; though less functional ones &#8212; for IE and Safari by early to mid-June. Even so, downloading and installing a browser plug-in isn&#8217;t yet a routine thing for most people. And often, people who use plug-ins forget to keep them up-to-date.</p>
<p>Another downside to Snipi is that its comparison-pricing feature failed with apparel. The feature only really worked when used with &#8220;hard goods&#8221; like electronics, which are sold at retailers that participate in price-comparison networks. Yet Snipi still makes pricing suggestions for clothing and shoes, however irrelevant. For example, when I snipped a $150 Banana Republic dress, a link to $16 eye shadow sold at <a href="http://Sephora.com">Sephora.com</a> appeared in the Price Compare column. To reduce confusion, Snipi shouldn&#8217;t make such suggestions for apparel.</p>
<p>A handy feature built into the Snipi Toolbar lets you immediately share items via email or post them on Facebook, Twitter or Wordpress blogs. This would have been useful while I was shopping online for boots because I could have more quickly shared my finds with friends, rather than copying and pasting URLs into emails.</p>
<p>While browsing on <a href="http://BestBuy.com">BestBuy.com</a> (BBY), I found a Sony (SNE) Cybershot DSC-W220 with 12 megapixels and a 4x zoom lens for $199. Selecting a small icon in the Firefox browser&#8217;s bottom right corner, I opened the Snipi Toolbar and created a &#8220;Digicams&#8221; list, including the Sony. Snipi suggested alternative prices for this camera, including $159 for the same thing on <a href="http://Amazon.com">Amazon.com</a> (AMZN).</p>
<p>I got an early start on bathing-suit shopping by browsing Web sites for J. Crew, Victoria&#8217;s Secret and Macy&#8217;s. As expected, the price-comparison suggestions didn&#8217;t make sense. For one $58 Victoria&#8217;s Secret bathing suit, Snipi suggested a list of alternatives, including a $170 Kohler shower door, $203 Giorgio Armani glasses and an $82 corded telephone. I assure you that the bathing suit looked nothing like any of those items.</p>
<p>Confusing alternatives aside, I liked using the Snipi Toolbar as a place to gather my online research. It displayed images of items neatly lined up in a row, and when I selected an item, the description appeared. Someone like my sister, who is planning a wedding, might enjoy using the Snipi Toolbar for saving photos of various locations in a list she could call &#8220;Wedding Venues.&#8221; She could then share the entire list with me in one step. Or she could go visit some of the places and bring an iPhone with the Snipi app to see her list.</p>
<p><img src="http://online.wsj.com/public/resources/images/PJ-AP698A_MOSSB_DV_20090512221101.jpg" alt="Snipi iPhone App" class="aligncenter" /></p>
<p>I tried the iPhone app, and it was a cinch to tap My Lists to see the online research I&#8217;d gathered. Here, as on the browser toolbar, visuals make it easy to glance through many products.</p>
<p>The toolbar can save various lists that you name and categorize into Shop, Photos or Videos, and these can be kept private, shared with friends or made public. Public lists are seen by all other users on <a href="http://Snipi.com">Snipi.com</a>, which is also a social-networking site. I wouldn&#8217;t use it as such, because I already rely on other social-networking outlets, but some people might.</p>
<p>Snipi, which uses a guessing algorithm to fill in details like a product&#8217;s price, says its toolbar will improve as more people use it. If you do a lot of research or online shopping or you simply want an online tool for saving images and videos from the Web, Snipi will work well for you. Its price-comparison suggestions need some improvement, but I felt more organized after using the Snipi Toolbar for a week&#8217;s worth of browsing.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
]]></content:encoded>
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		<title>A Kick Start to the Sidekick&#8217;s Social Side</title>
		<link>http://solution.allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/</link>
		<comments>http://solution.allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/#comments</comments>
		<pubDate>Wed, 06 May 2009 00:14:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090505/a-kick-start-to-the-sidekicks-social-side/</guid>
		<description><![CDATA[The new Sidekick LX has a camera, 3G-connection and social-networking apps, but the absence of a touch screen is glaring for this expensive device.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re tired of the basic BlackBerry design (small keyboard with a small screen) or the iPhone design (a virtual keyboard on a large touch screen) you might prefer a device with a roomy physical keyboard that stays out of your way, hiding under a large screen until you need it. Over six years ago, a small company called Danger introduced just such a device, called the Sidekick.</p>
<p>Since then, Danger has been acquired by Microsoft Corp. (MSFT), and there have been many iterations of the Sidekick. This Monday, yet another version of the Sidekick will be released: the Sidekick LX. Its swing-out screen design hasn&#8217;t changed much over the years, but competitors have since produced several other devices that also have screens that move to reveal QWERTY keyboards &#8212; including the Google (GOOG) Android G1 phone, whose chief designer also helped create the Sidekick.</p>
<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={E99F4038-087D-4C7A-B587-2BBE7BE2EF05}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></div></p>
<p>This week, I tested the T-Mobile Sidekick LX to see how this old chestnut fared with some new polishing inside and out. It still bears the flashy, hip features that distinguished older Sidekicks, and newly integrated social-networking apps for Facebook, MySpace and Twitter enhance these traits. A Download Catalog works like Apple&#8217;s (AAPL) popular App Store by bringing games, apps, themes and sounds directly to the device.</p>
<p>But this Sidekick&#8217;s pricing doesn&#8217;t make much sense in our current recession: It will cost $250 after a mail-in rebate for new T-Mobile customers who sign up for a two-year contract; current T-Mobile customers who are eligible for an upgrade will pay $200 after the same discounts.</p>
<p>For $200, you could buy Apple&#8217;s iPhone or Research In Motion&#8217;s (RIMM) BlackBerry Storm, which both have touch screens and come with Microsoft Exchange support that synchronizes the device with corporate email accounts. (T-Mobile says the Sidekick LX should be able to get Exchange support from the device&#8217;s Download Catalog &#8220;in the coming months,&#8221; but wouldn&#8217;t be more specific.) The Sidekick also lacks Wi-Fi capability, which is also true for the BlackBerry Storm but not so for the iPhone, which works with 3G or Wi-Fi networks.</p>
<p>The absence of a touch screen is glaring on such an expensive device, especially one with a screen this large. It&#8217;s easy to imagine using a finger to flick and spin the Sidekick&#8217;s on-screen menu wheel, tapping on one to open it. Instead, you&#8217;re stuck using a trackball to repeatedly scroll through a crowded, 15-menu wheel.</p>
<div class="media-CENTER" style="width:300px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP596_MOSSBE_G_20090505144921.jpg" rel="lightbox" title="Sidekick"><img src="http://online.wsj.com/public/resources/images/PJ-AP596_MOSSBE_G_20090505144921.jpg" width="300" height="200" style="float: none;" alt="Sidekick" /></a><br />
<br />
The T-Mobile Sidekick LX has the device&#8217;s traditional swing-out screen but is the thinnest Sidekick yet.</div>
<p>The LX is the thinnest Sidekick yet, but it still looked rather large lying next to my BlackBerry Curve 8300 and an iPhone; it measures 1.3 and 2.16 cubic inches larger than each, respectively. Compared with past Sidekicks, this one has a design that feels flatter thanks to a thin flip-out screen that smoothly blends into the device in its closed position. You have to lift up the nestled-in screen before it turns to flip out, and I found it a little harder to open with just a push of my left thumb.</p>
<p>The Sidekick LX, however, has some hearty extras including a generous 3.2-inch display, a 3G connection that makes it easy to use for quickly browsing the Web, built-in GPS and a 3.2-megapixel camera (like the BlackBerry Storm and new BlackBerry Curve 8900 cameras). It comes with a 1-gigabyte microSD card, but this memory card can be accessed only by pulling off the device&#8217;s back panel instead of via a card slot on the side.</p>
<p>I brought the Sidekick LX with me for a weekend in Boston and its good-quality camera came in handy as I wandered Copley Square and snapped photos of still-blooming tulips in bright colors. I signed into my Facebook and Twitter accounts, and updates from these networks flashed across the top of the screen in banner-like news flashes.</p>
<p>The Sidekick LX can play YouTube videos, and can record its own videos for uploading and sharing to Web sites. Its colorful screen has over twice the resolution of its predecessor and is 0.6-inch larger.</p>
<p>But a few awkward software designs left me scratching my head. After I uploaded a photo from the Sidekick LX to Facebook, I was left in the Facebook app, rather than my device&#8217;s photo album, where I started and wanted to be. MySpace updates are pushed to the Sidekick LX as they happen, but Facebook automatically updates only once an hour. Twitter can be set to check tweets as often as every five minutes, but, by default, it&#8217;s set to check only every 30 minutes &#8212; a glacial pace for Twitter fans.</p>
<p>I used the Download Catalog to buy a few apps, games and ringtones for my Sidekick, including a $6.99 game of &#8220;Who Wants to Be a Millionaire 2009&#8243;; a $2.99 flashlight app; and a $2.49 ringtone that played 15 seconds of Katy Perry&#8217;s song &#8220;Thinking of You.&#8221; T-Mobile says there are thousands of items in this catalog.</p>
<p>Calls placed and received on the Sidekick were remarkably clear-sounding to me and the friends I spoke with. Dialing numbers could be a little frustrating because, as was the case with former Sidekicks, you&#8217;ll need to open the flip-out screen to dial the number and then close it so you can hold the phone up to your ear. But most people will call friends in their address books and won&#8217;t need to use the number keypad.</p>
<p>The Sidekick&#8217;s 15 menus are simply too many to scroll through. I would prefer it if several categories were combined into one, such as Phone, myFaves (T-Mobile&#8217;s list of five friends you call), Phone Messaging and Address Book. Currently, these are listed as four separate menus. Simultaneously pressing the Sidekick&#8217;s Jump and Cancel buttons brings up a Quick Access view of recently opened menus and unread messages, and this eases navigation.</p>
<p>For its price, the Sidekick LX should be shipped with Microsoft Exchange already working, and all of its social-networking apps should have better updating capabilities. But most of all, the Sidekick&#8217;s big screen is just begging for multitouch in place of a trackball. If these features were part of the Sidekick LX 2009, it might be worth its price.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>IPod to Reach Out and Touch Someone</title>
		<link>http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/</link>
		<comments>http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 01:02:03 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<guid isPermaLink="false">http://solution.allthingsd.com/20090428/ipod-to-reach-out-and-touch-someone/</guid>
		<description><![CDATA[New phone applications have been added to Apple's iPod Touch, but the features come with a few drawbacks.]]></description>
			<content:encoded><![CDATA[<p>Apple&#8217;s iPhone has changed the game since its debut almost two years ago &#8212; building a powerful platform for on-the-go Web browsing and applications, in addition to making cellphone calls. Just a few months after the iPhone appeared, Apple (AAPL) introduced the very similar iPod Touch, which didn&#8217;t get as much attention, perhaps because its name understates the scope of its features.</p>
<p>The Touch resembles the iPhone, only thinner, with the same multitouch screen, fast Web browser, iPod media player and ability to run almost all of the 35,000 apps in Apple&#8217;s App Store. It doesn&#8217;t have a camera, or a few other iPhone features, and it can&#8217;t connect to cellphone networks, relying instead on Wi-Fi for its Internet connection.</p>
<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={39B9B1F2-90F6-41E1-9699-CEE180023F5D}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></div></p>
<p>The Touch has caught on: Apple recently indicated that it has sold 16 million of them. One reason for the popularity is that its freedom from a phone company eliminates pricey monthly bills. But the Touch can&#8217;t easily make voice calls right out of the box. So this week, I tested ways to make the Touch even more like the iPhone: apps that use the Internet to make phone calls.</p>
<h5 class="subhed">Three Apps to Test</h5>
<p>I successfully tested three apps that can be downloaded free of charge from Apple&#8217;s App store &#8212; Skype, Fring and Truphone. Skype gave me the best connection, and my friends wouldn&#8217;t have known I was using it unless I told them. (Skype&#8217;s app is popular, with 2.8 million downloads in just four weeks.) Fring and Truphone let users make calls using Skype&#8217;s service within their apps, and they also run other programs like AIM and MSN Messenger. But Fring&#8217;s phone calls didn&#8217;t sound as clear, and I had technical difficulties with Truphone.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP496_pjMOSS_DV_20090428223718.jpg" width="262" height="394" alt="iPod" /></div>
<p>The downside to using these apps on an iPod Touch is that you must be connected to a Wi-Fi network. For a lot of people who work and live in areas surrounded by wireless networks, this won&#8217;t be a problem most of the time. But in those moments when mobility comes into play &#8212; like driving in a car &#8212; you&#8217;ll miss having a steady line through a phone carrier. You also can&#8217;t use these apps to make 911 emergency calls.</p>
<p>Another negative is that third-party applications can&#8217;t run in the background on the iPhone and iPod Touch. This means you can&#8217;t use a Touch for browsing the Web or reading email while waiting for a call from a friend via Skype or Fring. Fring offers an option that emails you when friends call or message, so you can sign on and call them back. Truphone has built-in voicemail. Skype doesn&#8217;t currently offer a notification feature.</p>
<p>(The next version of the iPhone OS is supposed to include notifications, which could improve the usability of these apps.)</p>
<p>The Touch comes in three models: an eight-gigabyte version for $229; a 16-gigabyte for $299; and a 32-gigabyte for $399. Because the Touch doesn&#8217;t have a built-in microphone, you must use something like the iPhone Stereo Headset, which costs $29 and has a microphone in its cord.</p>
<h5 class="subhed">Skype Plans</h5>
<p>Free Skype accounts, which can be used for making calls with all three apps, take just a few minutes to set up. And calls from one Skype user to another are free. Skype calls to landlines or cellphones are relatively cheap. Skype Credit, a pay-as-you-go plan, charges 2.1 cents a minute in the U.S.; Skype Subscription is a flat monthly fee that costs $2.95 when used for calls made to and from the U.S. A monthly fee of $5.95 gets you unlimited calling to one country, and $12.95 a month pays for unlimited calls to 42 countries.</p>
<p>The Skype, Fring, and Truphone apps let you easily import contact names and numbers from your iPod Touch. They also enable instant messaging between you and your friends. Delightful sounds indicate incoming messages and calls, and these can be heard even when the headset isn&#8217;t plugged in &#8212; as long as you put the Touch down without closing the app.</p>
<div class="media-CENTER" style="width:262px;"><img src="http://online.wsj.com/public/resources/images/PJ-AP498_pjMOSS_DV_20090428224302.jpg" width="262" height="394" alt="iPod" /></div>
<p>I had the most success with the Skype app. My Skype-to-landline calls sounded perfect to my boss on the other end. Skype-to-cell and Skype-to-Skype calls sounded good, but weren&#8217;t always as clear; I used my Skype account to call a friend in New Orleans on her Skype account, and I heard echoing a couple times during our 30-minute chat. Skype says this could be attributed to the fact she was on a laptop.</p>
<p>Fring calls made using Skype &#8212; to landlines, cellphones, and other Skype contacts &#8212; weren&#8217;t as good as the Skype app. Friends&#8217; voices sounded slightly shaky and muffled. This kind of thing isn&#8217;t the end of the world in a quick chat, but could be a real burden during an important call. Fring offers a long list of add-ons, letting you sign in to various accounts all within the same app. These include Skype, MSN Messenger, ICQ, Google (GOOG) Talk, Twitter, Yahoo (YHOO), and AIM.</p>
<h5 class="subhed">Technical Difficulties</h5>
<p>Truphone calls to landlines and cellphones sounded a bit fuzzy. Truphone is a service unto itself, like Skype, with free calls between Truphone users, pay-as-you-go plans and monthly plans. Like Fring, Truphone enables use of other programs within its app, like AIM and Yahoo Messenger. And it includes free voicemail. But the app didn&#8217;t always work for me.</p>
<p>A feature in all three apps lets you call an automated voice test line so you can hear how you sound before calling others.</p>
<p>These iPod Touch apps aren&#8217;t perfect, and the next version of the iPhone OS may let them can run more productively in the background. But making calls from the iPod Touch is a pretty cool experience when it works well, and free or low-price plans are an attractive alternative to cellphone carriers.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
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		<title>Nintendo Freshens a Game Player</title>
		<link>http://solution.allthingsd.com/20090421/nintendo-freshens-a-game-player/</link>
		<comments>http://solution.allthingsd.com/20090421/nintendo-freshens-a-game-player/#comments</comments>
		<pubDate>Wed, 22 Apr 2009 00:46:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
		<category><![CDATA[Katherine Boehret]]></category>

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		<description><![CDATA[The Nintendo DSi's two cameras, snappy Web browser and music-player capabilities make it a likable and well-rounded device.]]></description>
			<content:encoded><![CDATA[<p>Nintendo Co.&#8217;s strategy of creating videogames with simple graphics that anyone can play has worked well on its Wii and portable DS. Earlier this month, the company released the $170 Nintendo DSi in an attempt to spruce up its three-year-old DS Lite and 5 1/2-year-old DS. At first glance, this plain, rectangular clamshell with dual screens appears to be the same as its predecessors.</p>
<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={3E8005A1-244A-4853-AD73-5781A72145E2}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></div></p>
<p>But a deeper dive into the DSi reveals its improvements. It now has two cameras: one facing the user and another facing out; its earlier iterations had none. It also now has a SecureDigital memory-card slot, so you can plug in an SD card and listen to AAC music files from iTunes on your DSi, which now works as a portable music player, or expand the DSi&#8217;s storage capacity.</p>
<p>The DSi is also Wi-Fi enabled in a more secure way than previous models and can be used to buy and download games and applications directly from Nintendo&#8217;s DSi Shop online marketplace. This solves the problem of carrying around multiple game cartridges or losing them, but might bother people who like swapping games with one another. The DSi&#8217;s Web browser is also faster than its predecessors.</p>
<p>These physical changes affect the way the DSi works in good and bad ways. For example, its two cameras can be used for photo-related games like WarioWare: Snapped!, a clever photo-booth-like game that tricks you into making funny faces while secretly taking your picture.</p>
<p>But while the DSi&#8217;s newly added SD card slot expands the device&#8217;s memory and brings music on to the DSi, this replaces another slot that was used for playing GameBoy Advance games on the older DS and DS Lite. The physical slot for DS games remains.</p>
<p>Overall, the Nintendo DSi is a fun little portable gaming device. I&#8217;ve been fooling around with it for a few weeks, testing games and applications since they became available on April 5. My DSi tapped into various Wi-Fi networks with no trouble and its browser was straightforward and zippy. The DSi speakers sounded great for a tiny device. On the downside, the DSi Shop is still in its infancy so only 10 games and apps are available there. The DSi retains an aging, boxy look &#8212; a design that could have been freshened up.</p>
<p>Until Oct. 5, Nintendo is running a promotion for its DSi Shop, which accepts points to buy games and applications; $1 is equal to about 100 points. People who buy the DSi will receive 1,000 free points for the DSi Shop. New content is added to the shop each Monday. This content ranges in price from free to 800 points or more. I bought and downloaded a variety of things, ranging from the free Web browser to a 200-point magic-trick game called Master of Illusion Express: Funny Face. I also downloaded WarioWare: Snapped! for 500 points.</p>
<p>Points for the DSi Shop can be purchased online or at retail stores and they&#8217;re sold in increments of 2,000 for $20. Before purchasing and downloading, a notification with each game and app tells you how many &#8220;blocks,&#8221; or memory, it will take up on your DSi. WarioWare: Snapped!, for example, took up 61 blocks. This information really doesn&#8217;t mean anything unless you go to your system settings to see how many blocks you&#8217;ve used and how many remain. By default, each DSi is shipped with 256 megabytes of flash memory or 1,024 blocks.</p>
<p>The DSi cameras are only .3 megapixel each and don&#8217;t use a zoom or flash, but photos taken with them looked colorful and clear on the DSi&#8217;s two 3.25-inch, 256&#215;192-pixel-resolution screens. Instead of sending photos to friends directly from the DSi, you have to save them to the SD card and transfer them to a computer to share them.</p>
<div class="media-CENTER" style="width:360px;"><a href="http://online.wsj.com/public/resources/images/PJ-AP383_pjMOSS_G_20090421145942.jpg" rel="lightbox" title="Nintendo DSi"><img src="http://online.wsj.com/public/resources/images/PJ-AP383_pjMOSS_G_20090421145942.jpg" width="360" height="240" style="float: none;" alt="Nintendo DSi" /></a><br />
<br />
The Nintendo DSi is a spruced-up successor to two of the company&#8217;s earlier game players.</div>
<p>Nintendo says the &#8220;i&#8221; in DSi is meant to represent the personal aspect of the device since it has built-in tools to let you create your own content. For example, a game called DSi Sound lets you sing or hum into a built-in microphone, then rearrange your recording to change its pitch, speed and sound &#8212; or even to add harmony. AAC music files pulled on to the device via SD card can be changed in various ways, though they can&#8217;t be saved. Photos taken with the cameras can be morphed in nine different ways including cutting different photos and piecing them together on the screen.</p>
<p>The DSi has parental controls, which the DS and DS Lite didn&#8217;t have. These controls let parents turn off Web browsing completely. A better compromise might have been to let parents limit kids to certain sites. The parental controls can also put restrictions on the DSi so it can&#8217;t play games with certain ratings. For instance, if a child goes to school and tries to play a friend&#8217;s M-rated game in his DSi, it won&#8217;t work.</p>
<p>The DSi works well as a music player, albeit a lot chunkier than an iPod. A high-capacity SD memory card could potentially add hundreds of songs to the device, and you can press buttons to play on-screen instruments in the background while listening to your tunes. If you&#8217;re using headphones (not included with the device) and you close the DSi, music will keep playing through the headphones so you can put the DSi in a bag and go. In past versions, the DSi went to sleep when closed. It plays only AAC files, not MP3s.</p>
<p>I used the DSi&#8217;s Web browser to read some news on <a href="http://WSJ.com">WSJ.com</a> and to check my Web-based email, plugging letters and symbols into the touch-screen keyboard. A stylus can be used for precise lettering, but I got by with my fingernails.</p>
<p>The DSi games are approachable for all types of people, and are obviously not geared toward the graphics-rich visuals that hard-core gamers adore. I liked the way they incorporated the device&#8217;s touch screen for drawings and its cameras for photo games.</p>
<p>The Nintendo DSi is $20 more than the price of the original DS, and $40 more than the DS Lite. But its two cameras, snappy Web browser and music-player capabilities make it a likable and well-rounded device that any family member could use.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com">http://solution.allthingsd.com</a></li>
</ul>
<h5 class="subhed">Corrections &#038; Amplifications</h5>
<p>Photos taken on the Nintendo DSi can be sent to other DSis. Due to inaccurate information provided by Nintendo, yesterday’s Mossberg Solution erroneously stated photos couldn’t be shared between DSis.</p>
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		<title>Mining Email for Contacts</title>
		<link>http://solution.allthingsd.com/20090414/mining-email-for-contacts/</link>
		<comments>http://solution.allthingsd.com/20090414/mining-email-for-contacts/#comments</comments>
		<pubDate>Wed, 15 Apr 2009 01:00:02 +0000</pubDate>
		<dc:creator>Katherine Boehret</dc:creator>
		
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		<category><![CDATA[Microsoft Outlook]]></category>

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		<guid isPermaLink="false">http://solution.allthingsd.com/20090414/mining-email-for-contacts/</guid>
		<description><![CDATA[Gwabbit is a tool that automatically hunts through Outlook emails as you receive them, finding contact information that can be "gwabbed" and saved.]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re feeling guilty about how rarely you update your email contacts, you&#8217;re not alone. There are loads of people just like you who would rather not waste time cutting and pasting contact information from emails into digital address books. Instead, they search through email messages for the most up-to-date information, like phone numbers or addresses.</p>
<p>But it&#8217;s easy to delete or lose emails. Contacts in a digital address book are more permanent, and they synchronize with smartphones.</p>
<p><div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={ED04338F-3725-4F14-A460-06AB791C636A}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></div></p>
<p>This week I tested Gwabbit (<a href="http://Gwabbit.com" rel="external">Gwabbit.com</a>), a tool that automatically hunts through your emails as you receive them, finding contact information that can be captured &#8212; &#8220;gwabbed&#8221; &#8212; and saved in your contacts. It starts on its own without prompting and uses pop-up notifications to tell you that a message has contact information you might want stored in your address book.</p>
<p>Gwabbit comes from Technicopia LLC and uses a pink Gwabbit Wabbit as its mascot, which adds a little whimsy to the dull task of saving contact information. Currently, it works only as a Microsoft Outlook plug-in, but Technicopia is working on a BlackBerry application that will come out at the end of May. Down the line, the company is planning products for the Mac and Web-based email services.</p>
<p>I started with the free version of Gwabbit, which lasts for 14 days or 20 Gwabbit uses, then upgraded to the paid version, which costs $20. Gwabbit&#8217;s accuracy &#8212; its ability to find the right information in an email and put it in the right field in an Outlook contact card &#8212; was usually reliable. The product works by looking for symbols, like &#8220;@&#8221; to designate email addresses or parentheses to indicate phone numbers, as well as where information appears in a signature.</p>
<p>In most cases, Gwabbit took only a few seconds to work, per contact. It wasn&#8217;t always perfect, but worked well enough to make me start saving a substantially larger number of Outlook contacts &#8212; and it updated my contacts that had old, outdated information.</p>
<p>Gwabbit installs with a few annoying features turned on. If you&#8217;re like me and you get a lot of emails from people you don&#8217;t know, Gwabbit&#8217;s notifications will pop up often, which could be irritating. If you turn the notifications off, you may not remember to use Gwabbit.</p>
<p>I found it irksome that Gwabbit installs its own promotion in every contact that it creates for you. If you used Gwabbit to make a contact card in Outlook, the notes field will be filled with an announcement that you used Gwabbit, including a Web link for the product &#8212; even in the paid version. Technicopia says that it will eliminate this in the next paid version of Gwabbit, which is due out in about three weeks.</p>
<p>Competitors to Gwabbit include the built-in contact grab tools in email clients like Microsoft Outlook (MSFT) and Apple Mail (AAPL). But these programs don&#8217;t automatically extract information from all email addresses the way Gwabbit does. Other third-party programs like Signature2Contacts don&#8217;t pop up automatically when an email contains information that you don&#8217;t have; instead, you must initiate extracting information.</p>
<p>When Gwabbit is downloaded and installed, it adds to Outlook its own toolbar, which can be hidden at will.</p>
<p>When Gwabbit&#8217;s auto-grab feature is turned on, a small bubble appears in Outlook when any highlighted email has contact information that isn&#8217;t saved in your address book &#8212; including people whose signatures have changed since the last time you saved them. The Gwabbit bubble takes a few seconds to appear, which Technicopia says allows enough time for you to read an email. But if you&#8217;re scrolling down a list of emails, this bubble will keep popping up for many different emails and can slightly slow down your ability to arrow down through the list.</p>
<p>When Gwabbit can&#8217;t find signature information in an email, it creates a bare-bones contact card for the person, and then gives you the option of highlighting the person&#8217;s signature block, from which to extract information for the contact card. In my experience, this problem occurred only a handful of times &#8212; usually when looking at a recent email in a string of messages back and forth, because Gwabbit couldn&#8217;t find someone&#8217;s signature buried within the correspondence.</p>
<p>If a Gwabbit notification pops up and you don&#8217;t want to save the contact information for the person who sent that email, you can hit an &#8220;Ignore this Contact&#8221; option in the notification. This sets Gwabbit so it never tries to save that person&#8217;s information again. If you want to save information but you&#8217;re in the middle of doing something else when the notification pops up, you can hit the &#8220;X&#8221; button in the notification bubble. This closes the notification but doesn&#8217;t ignore the contact in the future.</p>
<p>Gwabbit seems like a simple tool, but its ability to find contact information that you don&#8217;t already have &#8212; or that differs from what you already have &#8212; is a task that you aren&#8217;t likely doing regularly. So stop feeling guilty about your contacts and just gwab them.</p>
<p class="tagline">Edited By Walter S. Mossberg</p>
<ul>
<li>Email us at <a href="mailto:mossbergsolution@wsj.com" rel="external">mossbergsolution@wsj.com</a>. Find this and other columns and videos online free at the All Things Digital Web site: <a href="http://solution.allthingsd.com" rel="external">http://solution.allthingsd.com</a></li>
</ul>
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