The Mossberg Solution » Microsoft

Netbooks That Are Easier on the Eye

Katherine Boehret — Wed, 28 Oct 2009 00:07:40 +0000

Like clockwork, retailers were ready for Microsoft Corp.’s (MSFT) Windows 7 release last week with new desktops, laptops and netbooks, those inexpensive, smaller laptops that have become popular in the past year. Included in this selection of netbooks are some that improved the poor screen resolutions that have plagued these tiny PCs.

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Screen resolution isn’t the same as the size of the screen itself. Rather, it is related to the number of pixels—or distinct dots—on a display, and an indication of how much material can be seen on the screen without scrolling. A higher-resolution screen allows you to see more of a Web page, spreadsheet or list of emails than a lower-resolution screen, even if both are the same physical size.

Because higher-resolution screens cost more, most netbooks come with low-resolution screens to keep prices down. But poor resolution combined with a small netbook screen results in frustrating visuals, like Web pages that display just a small portion of their contents, forcing you to scroll down or horizontally to see the rest of the page.

This week, I tested two Windows 7 netbooks with unusually high-res screens: Hewlett-Packard Co.’s (HPQ) HP Mini 311 with an 11.6-inch screen and a resolution of 1,366-by-768 pixels, and Nokia Corp.’s (NOK) Booklet 3G with a 10.1-inch screen and a resolution of 1,280-by-720-pixels. Both these small computers display the bulk of most Web pages without any scrolling necessary—a big relief on a netbook.

Though high-resolution screens make these netbooks easier on the eyes than others, I still had trouble adjusting to their shrunken features. I liked typing on the HP Mini’s generous keyboard, which H-P says is 92 percent of full size. But its touchpad buttons felt stiff and uncomfortably located at the edge of the computer. The Nokia Booklet had the opposite problem: Its touchpad and buttons worked fine, but its tiny keys made me feel like I was typing on a kiddie computer.

Nokia’s Booklet 3G has a long battery life and sleek design.

Nokia is a bit more of a newsmaker here, because when the Booklet 3G (nokiausa.com) comes out in mid-November, it will be the first foray by the Finnish mobile-device company into the laptop space. Best Buy (BBY) began taking advance orders for them this week. It costs $300 if purchased with AT&T Inc.’s (T) two-year Data Connect plan, which costs $60 a month for five gigabytes of data and allows users to toggle back and forth between two kinds of wireless connections, cellular 3G and Wi-Fi. If purchased without the AT&T plan, the Booklet 3G costs $600—a lot for a netbook—including only Windows 7 Starter, the low-end version of the new OS, and one gigabyte of memory.

The thing most people will notice right away about Nokia’s netbook is that it seems to take its design cues directly from Apple Inc. (AAPL) Like the MacBook Pro, the Nokia Booklet 3G is made from a single piece of aluminum, and its keyboard is made of black Chiclet-style keys. Its edges are rounded and smooth. I used one with a glossy black lid, but it will also come in shades of ice white or azure blue.

Nokia boasts that this netbook’s battery will last for 12 hours; after running it through a harsh test with its screen cranked up to the brightest setting, Wi-Fi on, music playing on a continuous loop and all power-saving features turned off, it ran for almost eight hours straight. This means that under normal circumstances, the battery might last for a remarkable 10 hours.

The Booklet 3G that I used differs from Nokia’s final release version in a few ways: Mine wasn’t loaded with AT&T’s Connection Manager software, which enables switching between Wi-Fi and 3G; it lacked the Nokia Social Hub software, which the company says allows users to track social-media feeds and text messages; and the GPS wasn’t yet connected to the U.S. map data server. My Booklet 3G included Ovi Suite, a Nokia-designed software program to bridge the connection between some Nokia smartphones and the Booklet 3G, like iTunes for the iPhone or BlackBerry’s Desktop Manager. But the software I had wasn’t the final version.

Unlike Nokia, H-P is no stranger to netbooks, having released nine of its Mini models in the past year. The HP Mini 311 (hp.com/go/mini) costs $400 when purchased with Windows XP and costs an additional $50 when loaded with Windows 7 Home Premium. The Mini that I tested costs $474 because it also had two gigabytes of memory rather than one gigabyte.

The H-P model is a little bigger all around compared with the Nokia, with an inch-larger screen; it weighs 3.22 pounds compared with 2.76 pounds for the Nokia. Both felt relatively thin and light, and I carried them home together from my office with ease. The HP Mini 311 had H-P’s subtle Black Swirl pattern on its lid—a faint pattern of silver swirls noticeable only at certain angles. It also comes in White Swirl.

I ran the same battery test on the HP as I did with the Nokia, and it lasted four hours and 15 minutes, giving it roughly six hours of juice under normal circumstances. H-P estimates that the Mini 311’s battery will last for six hours and 25 minutes.

I didn’t run into any problems while installing and using several programs on each of these netbooks, including Windows Live Essentials, Mozilla’s Firefox browser, Picasa 3, TweetDeck, Adobe (ADBE) Reader and iTunes. The HP Mini felt more responsive and, in fact, loaded some programs a little faster, but it had twice the memory.

Both netbooks have slots for memory cards, HDMI ports for connecting to HD screens and three USB ports. And they come with built-in Web cams, a common feature on netbooks.

A cold start on both the Mini 311 and Booklet 3G required roughly the same amount of time: one minute and eight seconds for the H-P, and a minute and 12 seconds for the Nokia. But restarting was a different story. While playing a song in iTunes, running three Web pages in Firefox and using TweetDeck, I selected Restart. The HP Mini 311 took a minute and 20 seconds while the Nokia took nearly two minutes.

Even without the AT&T discount, the Nokia Booklet 3G’s extra-long battery life and sleek design will be worth the extra money for some people—just beware its tiny keyboard. The HP Mini 311 is a good all-around netbook with a comfortable keyboard for typing. No one will be disappointed by the terrific screen resolutions.

-Edited by Walter S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Windows 7 Upgrade Made Easy

Katherine Boehret — Tue, 13 Oct 2009 22:16:03 +0000

Windows 7, Microsoft Corp.’s new operating system due out next week, is giving the company a lot to be happy about. By early reports, it’s fast, easy on the eyes and fixes most of the problems that plagued its predecessor, Vista. But while Microsoft (MSFT) employees are doing the dance of joy, some consumers are confused and scared about the prospect of upgrading their computers to Windows 7.

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The upgrade from Windows XP to Windows 7 is particularly daunting because it requires first wiping the computer’s hard disk to perform what’s called a “custom” or “clean” install. This clears out the old operating system—as well as all of your programs, files and settings. To save personal files, XP users must back them up first, typically on an external hard disk, then transfer them back. Programs, however, will be lost altogether, so users must re-install these using their original CDs or installation files, and then also re-install all the program updates they’ve accumulated over the years.

People upgrading to Windows 7 from Vista may have it easier. In some common cases, they can upgrade to Windows 7 “in place,” which means they can save programs, files and settings right where they were. But since Vista was such a dud, many Windows users still use XP.

This week, I tested a program that tries to make the upgrade to Windows 7 just as easy for XP users as it is for some Vista users. I tested Laplink Software Inc.’s PCmover Windows 7 Upgrade Assistant (http://bit.ly/JeafI), a $15 program that saves programs, files and settings on the computer in a place that won’t be affected by the installation of Windows. This eliminates the hassle of using an external hard disk or re-installing programs. The company uses the analogy of a moving van to load up your computer’s information, storing it locally until it can be unloaded again on the same PC with a new operating system.

I tested this program using an Acer Aspire One netbook running Windows XP. It took me two hours from start to finish, a three-part process of installing the Upgrade Assistant, installing Windows 7, and then re-installing the PCmover program. I followed instructions and the process of upgrading was really quite easy, showing me the programs and files (photos, videos and documents) I had on my old operating system.

Afterward, I did have to dig around on my computer a little bit to make some adjustments, like fixing Apple’s (AAPL) iTunes music program so it opened in Windows 7. And I found it a little annoying that, throughout the process, the Upgrade Assistant tried to get me to buy more software programs, like RegistryBooster and DiskImage, by saying the programs would better prepare my old PC for the switch.

Laplink’s $15 PCmover Windows 7 Upgrade Assistant helps smooth the way for some XP users to upgrade to Windows 7.

The Upgrade Assistant also works with PCs running Vista. Microsoft offers an in-place upgrade option from Vista to 7, but this mainly works for people transferring from an identical version of Vista to an identical version of 7, like Windows Vista 32-bit Home Premium to Windows 7 32-bit Home Premium.

This program won’t magically fix every upgrade issue you face. If you bought your computer many years ago, it may not be able to run Windows 7 at all, because the hardware may be insufficient.

Another problem is that most netbooks and some laptops don’t come with built-in disk drives, making it a challenge to install Windows 7, since it comes on a DVD. I had to call around town to find a Radio Shack selling an external DVD disk drive that plugged into my Acer netbook via a USB cord.

Some security software programs, like that from McAfee Inc. (MFE) and Symantec Corp.’s (SYMC) Norton Antivirus, may not transfer over to Windows 7, though you should be able to manually install them after the migration.

When first installing the Upgrade Assistant, you can choose to do a full migration (files, settings and programs); just move files and settings; move files only; or perform a custom migration. You also can specify which user accounts to include or exclude and you can opt to exclude certain types of files, like temporary files.

After the PCmover program assessed the contents of my PC, it explained that it was packing my content into a “moving van”—a file for holding the content—and offered to break the moving van’s content into smaller parts for people who have storage limitations while transferring.

It’s a little nerve-wracking to think about transferring your computer’s entire contents over without being able to see where the files are going. At least on an external hard disk, you feel like the files are stored on something tangible and accessible—even if some step in the migration goes terribly wrong and the laptop never starts again, however unlikely.

After installing Windows 7 and then re-installing the PCmover program, I was finished. The next time I turned on the PC, a program called StartUp immediately started to run. This appeared to show me a list of programs that automatically ran on my old operating system but which PCmover disabled from running automatically on Windows 7. A quick step allowed programs that I selected to automatically run again.

One thing to note as you upgrade from Windows XP is that your PC may not be equipped to deliver the full Windows 7 experience. Windows 7 Upgrade Advisor Beta, Microsoft’s own tool, analyzes what will and won’t work properly when the newest version of Windows installs. The Upgrade Advisor warned me that Windows Aero, the name used for some of the gorgeous visuals in Windows 7, wasn’t capable of working with my netbook’s graphics adapter. Sure enough, Aero’s ability to show tiny, pop-up previews of programs that are running in your taskbar as you hover over them didn’t work. Instead, the names of the files and programs appeared in text-only preview panes.

The downloadable version of the Upgrade Assistant is now $15 for one license to use on one PC—a special pre-release price before Windows 7 is available Oct. 22. After that, the downloadable version will cost $20 from Laplink.com for one license to use on one PC. If you would rather not download this program, it also will be available for purchase in retail stores by the end of October. Of course, you also will have to buy a copy of Windows 7; the version most consumers will want is called Home Premium and it costs $120 as an upgrade.

If you are considering Windows 7 and you are currently using Windows XP on a relatively new PC, a simpler and better-organized migration process is worth the nominal price of Laplink’s PCmover Windows 7 Upgrade Assistant.

Edited by Walter. S. Mossberg

Write to Katherine Boehret at mossbergsolution@wsj.com

Countertrend: H-P Says Please Print Often

Katherine Boehret — Tue, 29 Sep 2009 23:18:02 +0000

If your company makes printers but general trends are leaning toward using less paper and moving digital content to e-readers and smartphones, what can you do? Hewlett-Packard’s solution is to find new ways to get people to print more.

The $399 H-P Photosmart Premium All-in-One with Touch-Smart Web (hp.com/go/touchprinting) will print, copy, fax and scan like other all-in-ones. But it connects to the Internet using built-in Wi-Fi and displays customized Web applications on its 4.33-inch touch screen. These apps are designed to promote printing in any way possible, including photos from Snapfish, Sudoku puzzles, movie tickets from Fandango, coupons, maps from Google (GOOG) Maps, coloring-book pages and news articles—all without using a computer.

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The print apps are part of the new H-P App Studio, H-P’s (HPQ) answer to the flurry of app stores—Apple’s (AAPL) App Store, RIM’s (RIMM) BlackBerry World, Android Marketplace, Palm’s (PALM) App Catalog and Microsoft’s (MSFT) Zune Marketplace—that ease the process of downloading onto mobile devices. A “Get More” icon on the printer’s touch screen presents descriptions of available apps. There are currently 15 available for download onto your printer, and more will be added in coming months.

The Photosmart All-in-One connects to Web apps that promote printing of everything from photos to tickets.

This printer is designed to work with more than just the H-P App Studio. A downloadable tool called the H-P Photo Print Gadget installs on computers running Windows 7 or Vista (not Windows XP) so people can drag and drop photos to it for printing. PlayStation 3 owners can capture and print screen shots as evidence of their game success. And a long-available free app in Apple’s App Store called H-P iPrint Photo lets iPhone and iPod Touch owners send photos to this and other H-P printers.

The goal of this product is obviously to get people to print more, and in my case, it worked. I used more paper in a week of testing the Photosmart Premium All-in-One than I normally print out in three weeks at my office. The printer quickly churned out dual-sided pages with photos in rich colors.

But the concept of adding apps to a printer while also asking people to become more paper-reliant seems like one step forward, two steps back. I could see this concept working on a thin, stylish printer that could fit neatly on an entryway table, making it a cinch for people to grab maps, movie tickets and coupons on their way out the door. But this is a large, all-in-one machine that takes up some serious space.

And if this all-in-one is truly meant to work without a PC, it should do a better job of letting you interact with pages, like zooming in on a document to preview before printing. In the current document preview screen, the text is too small to read. Likewise, the Google Calendar app printed a nice one-page calendar month view, but I couldn’t zoom in on the print preview to see specific appointments. This forced me to print the page to see its contents, using more ink and more paper.

Other apps are shamelessly begging users to press Print. A Toys and Crafts app made by H-P itself includes paper dolls with cut-out clothes that can be snipped and folded to stay on the doll’s form. For the doll’s face, kids are encouraged to use a photo of themselves that–surprise, surprise—they can print using their all-in-one.

Coupons.com supplies two apps—one for coupons and one for recipes. I browsed through 87 product coupons in my ZIP Code and marked those that I wanted to print using a small check-box on the touch screen. Pressing “Print” compiled three coupons on one piece of paper. Recipes from Coupons.com printed with brightly colored photos of the end result; I’m looking forward to following one for Curried Chicken Salad.

For now, the Google Maps app isn’t ready for prime time: It prints only maps, not directions. H-P says it’s planning to add directions but wouldn’t say when. And a Nickelodeon app couldn’t load on my printer. Some apps took from 10 to 30 seconds to load—precious time when you’re running out the door.

One of the smartest apps, Tabbloid, lets people assemble a personalized tabloid-style print-out of news from a variety of sources like Daily Kos for politics and FanHouse for sports. But this assembling must be done on a computer, thus negating this printer’s no-PC approach. I chose from a list of 10 topics including automotive, celebrity, politics and sports and created a printable Tabbloid that, with one click, was sent wirelessly to the corresponding app on my printer. I printed it out to read during my commute.

I liked using the Photosmart Premium All-in-One’s generous screen for touch gestures like flicking left-to-right through a carousel of icons that represent apps. An on-screen keyboard appeared when I had to type in passwords for things like my Snapfish account.

H-P says it will introduce other products with TouchSmart Web capability and access to the HP App Studio, and one hopes these products will include low-end printers rather than expensive all-in-ones. The apps on the H-P Photosmart Premium All-in-One with TouchSmart Web are user-friendly, but I’m not convinced they’ll incite people to print more things more often.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

Microsoft Packs The New Zune HD With Bells, Whistles And Plenty of Style

Katherine Boehret — Tue, 22 Sep 2009 21:58:03 +0000

At long last, Microsoft has made a portable media player that you can be proud to carry around: the Zune HD.

This fourth-generation Zune (Zune.net) is ultra thin and has a stunningly vivid 3.3-inch touch screen that covers most of its surface, doing away with the old device’s touchpad. It comes in one small size rather than the older large and small versions, and has capacities of 16 and 32 gigabytes for $220 and $290, respectively.

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The Zune HD does a nice job of integrating and artistically displaying content about an artist, song or album whenever possible. It has an acceptable built-in browser that surfs the Web using a Wi-Fi connection, and a customizable Quickplay menu on the home screen that displays your content using tiny, stylish tiles. The corresponding Zune Marketplace finally offers movies—about 500 for renting or buying, half of which have HD resolution. And a $90 docking station works with the device to display its HD content on your HDTV.

Given all the improvements of this new Zune, it’s a shame that this makeover stopped short of revamping its commerce system, which is still too confusing. Rather than inviting newcomers to the Zune and its online store by allowing them to use real money to buy content, it is still tied to the points system made popular by Microsoft’s (MSFT) Xbox gaming console. In this gamer-friendly system, the cost of one song is 79 points, roughly the equivalent of a dollar, and users must buy points in buckets ranging from 400 for $5 to 5,000 for $62.50. People who are trying to watch their budgets don’t need the hassle of calculating points per purchase. And Amazon’s (AMZN) Kindle e-reader and Apple’s (AAPL) iTunes Store have proved that using dollars and an uncomplicated one-click system is a successful strategy.

The way I prefer to get the most out of the Zune system is by using the Zune Pass for $15 monthly. This charge allows free continuous streaming of music from any computer’s browser as long as you log in, and includes 10 free MP3 downloads a month that are yours to keep even if you bail on using the Zune software. The Zune Pass lets you listen to Smart DJ playlists that can be built in one of three ways: using your own library; using a mix of Marketplace content and music from your library; or using only songs from the Marketplace. These also can be set to last for a certain amount of time—say for a 30-minute jog or a two-hour party.

I created several Smart DJ playlists including one using Dierks Bentley as the seed artist from which other suggestions were generated. This country singer was a good test for the Zune software because Mr. Bentley’s music blends new and old country sounds. I set the Smart DJ to produce a mix using only content from Marketplace and it returned a great list that included songs from newer group, Little Big Town, as well as older stuff like Joe Diffie’s “John Deere Green.” Any Smart DJ list can be dragged onto the Zune HD.

Apple’s iPod Touch is the Zune HD’s biggest rival and its iTunes Store has much more content in all categories compared with Zune Marketplace. But let’s put music, movies, TV shows, podcasts and music videos aside and say we’re satisfied with the amount of content offered by Zune Marketplace.

One of the iPod Touch’s best features is its ability to access Apple’s App Store, a catalog of 75,000 applications. The Zune HD only dips its pinky toe into a pool where Apple is already swimming laps: Only nine apps can be downloaded from the Zune Marketplace (all are free). They’re colorful and simple to use, but nine apps won’t be enough to compete head on with the iPod Touch.

The Zune HD uses Quickplay (shown on second player from left) to instantly display certain content.

It would be a real boon to Zune if it somehow inherited the gaming genes of Microsoft’s already-established Xbox, especially considering how Apple has heavily marketed the iPod Touch as a portable gaming system. Microsoft will only say that later this year Zune will offer apps for Twitter and Facebook as well as 3-D games like “Project Gotham Racing: Ferrari Edition.”

The only same-capacity model in the Zune HD and iPod Touch is the 32-gigabyte, which costs $290 and $299, respectively. The Zune HD is smaller than the iPod Touch so its organic light-emitting-diode touch screen is 3.3 inches compared with the Touch’s 3.5-inch screen. The Zune fits easily in any pocket and is just 0.35-inch thick. A thin horizontal button on the face of the device takes you to the home screen, and a hidden button on the left side pulls up an on-screen menu for volume and playback controls—or just tap the screen when content is playing. It doesn’t have a speaker like the iPod Touch, so you’ll always need earbuds to hear anything that’s playing.

Quickplay is one of my favorite features on the Zune HD. It uses tiny tiles to visually represent your content in four categories: currently playing; anything pinned (or labeled with a shortcut tile) to Quickplay; a history of recently opened content; and anything that’s new to the player. This includes all of your photos, videos, music, Web pages and apps. I easily pinned AllThingsD.com, a “Saturday Night Live” video and a favorite photo to the Quickplay menu. Clever animation sends this menu to the background of the home screen or swiftly pulls it into the foreground when needed.

I rented and downloaded the movie “Girl with a Pearl Earring” and opted to pay 360 points for the HD version rather than paying 240 points for the standard-definition version. A helpful on-screen explanation described the advantages of each according to where it would be played. Movie rentals last for 14 days or 24 hours after you first press play.

Listening to music on the Zune HD is a lot of fun—and even educational. Whenever the screen goes idle while playing a song, large images of the artist and album cover fill the entire screen while text—album name, artist name, song name—scrolls across these images. With one touch, I saw a list of other albums and songs by that artist, an artist biography, related artists, and pictures of the artist. This is a lot more interesting than staring at one image on the screen, and I learned a lot of new information about musicians I’ve been listening to for years.

The newly added Web browser on the Zune HD gets the job done, but has downsides. Its on-screen keyboard for entering names of Web pages has very small keys and doesn’t use predictive typing to fix your mistakes. Some Web pages rendered normally on the browser, but a couple—like Georgetown.edu—looked normal only when I turned the Zune HD horizontally.

As with other Zunes, this Zune HD has a radio receiver and now uses HD radio for finding more stations with clearer signals. If you like a song, an on-screen button tags it for buying and downloading immediately or later.

The Zune HD is a great-looking little player, and users will especially appreciate its Quickplay menu, rich collection of artist information and mesmerizing screen. If its points system was scrapped and its Zune Marketplace was filled with more content, I’d like it better.

Edited by Walter S. Mossberg.

Write to Katherine Boehret at mossbergsolution@wsj.com

How to Tweak Outlook Email To Work for You

Katherine Boehret — Tue, 15 Sep 2009 22:26:03 +0000

If you have a job, chances are you use Microsoft Outlook.

But are you using it to your best advantage?

Despite the popularity of Microsoft Outlook, several of its functions aren’t noticeable unless you dig around in menus or try out keystroke shortcuts. Many of these tricks can be found by reading a user manual, but users would rather be spending their time in Outlook responding to or writing emails.

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In last week’s column I reviewed a program called Postbox, which displays email and its contents in unique ways. In that review I mentioned that Outlook, too, has extra functions, but that these aren’t always as obvious as they should be. Below, I’ve compiled a list of what I consider to be some of Outlook’s lesser-known talents. I focused on Outlook 2007, which many people currently use, and I also included a handful of notes about what Outlook 2010—due out late spring or early summer—will include. With any luck, you’ll find a few tips here that make your time in Outlook better spent.

Search Me

Rather than simply entering a word into the Outlook search box, you can help the search engine narrow its results by giving it specific parameters. For example, if I remember that my friend sent an email with “LSU tickets” in the subject line, I can type “subject: LSU” to pull out all emails about the Louisiana university. Or if I want to find all emails from Molly, I can write, “from: Molly.” This works with several other terms including “to,” “sent,” “cc” and “message size.”

Search Folders, shown in the folder list with a magnifying glass icon beside them, offer a way of saving the searches you perform most often. If, for example, you often search for flight confirmation emails, you could make a Search Folder called “Travel” that would contain a constantly updated list of emails containing the names of airlines.

New folders can be set up by right clicking on the Search Folders icon, selecting New Search Folder and following steps to select a type of folder from one of many pre-set types of folders—such as “mail sent directly to me,” “large mail” or “mail flagged for follow up.” Or you can create a custom Search Folder by telling it to search for certain words that appear within specific message fields.

Color Coding

To make certain emails stand out in a large list—like emails from your boss or messages addressed only to you—you can set up a rule that makes the email show up in a specific color. Or you can set certain emails to appear in bold font, or in a specific font type and size. Just think of all the emails from your mom that will never go unnoticed again thanks to red type, 14-point font and underlined text.

Setting up the way emails are displayed can be done by going to the Tools menu, selecting Organize, Using Colors and then choosing specific colors for emails from specific people. More advanced automatic settings for applying font type and size to emails can be added by selecting Automatic Formatting in the top right corner of the Using Colors screen. Click “Add” to create more rules.

Souped-Up Calendar

The Outlook Calendar can be organized to look the way you want it rather than the way it’s set up by default. For example, if you like looking at your day in hourly intervals rather than Outlook’s default 30-minute blocks, you can right click anywhere you see hours shown and select 60 minutes. Other increments are also available, like five, 10 and 15 minutes.

Outlook can also display other time zones right beside your own time zone by right clicking on the listed meeting hours, selecting Change Time Zone and checking the box labeled Show an Additional Time Zone. This is helpful for people who often work with distant colleagues, saving them from making a mistake and not factoring the right time zone for the other person. A Swap Time Zone button here quickly changes from one set zone to another, which could be a boon for people who regularly travel to different places and want their Outlook settings to reflect that they’re working from there.

Like color-coded emails, calendar events can be automatically sorted into pre-set categories like Personal, Travel and Family by setting formatting to look for certain words like Tennis (Personal), United (Travel) and Mom, Dad or Allison (Family). Added events that use these words automatically get labeled with a designated color to give your calendar a visual way of distinguishing different types of activities.

Another useful calendar tip: You can hold Control while selecting certain dates on the small view of the calendar and you’ll see only the schedules for those dates. So if I want to see Sept. 19, 22 and 24, I hold Control while selecting each date to see the three days’ activities displayed in the right viewing panel.

Visual Contacts

All Contacts in Outlook can be labeled with a photo of the person, which you add by double clicking on the small head icon in someone’s contact card and then choosing a photo from your collection. People who work in the same company and use Outlook can add their own photo to their contact and it will show up with their emails.

The top right corner of each contact card shows what a person’s digital business card would look like; this is an image that can be edited and copied using a right click, and then it can be copied and pasted to any email signature.

Looking Ahead

In Outlook 2010, due out next year, Microsoft (MSFT) says it hopes to streamline work in Outlook, creating smarter rules that do more with less manual work.

One example of this approach is that emails in the next version of Outlook will be, by default, sorted into conversations—a little like Gmail’s current system. An Ignore button will move all future emails related to the same conversation into the Deleted Items folder. That will include those with changed subject lines because Microsoft uses a special identifier to know which emails are associated with one another. A Clean Up button moves all redundant replies to the Deleted Items folder, leaving just the most recent message in the conversation.

Another feature is Reply with Meeting, a button in Outlook 2010 that will let users create a meeting out of an email. Selecting Reply with Meeting automatically invites those included in the email to attend a meeting.

The title of the meeting is the same as the subject of the email. If the users are in the same corporate network and they all use Outlook Calendar, this tool also looks for the next available time and date on everyone’s calendar.

Quick Steps, another streamlined feature of Outlook 2010, are one-click shortcuts that simultaneously perform several common actions that people take when handling email. If you select a Quick Step called Reply and Delete, it replies to an email and deletes the original. Users can create their own personalized Quick Steps like one labeled Social that, when selected, marks the email as read, moves it to a special folder and labels it under a certain category.

Edited by Walter S. Mossberg.

Write to
Katherine Boehret at mossbergsolution@wsj.com

A Program That Makes Your Inbox Less Scary

Katherine Boehret — Wed, 09 Sep 2009 04:02:03 +0000

For many people, email is the main way they communicate with friends, co-workers and family members. It contains bills, class assignments, trip itineraries, photos and love notes. But as much as it gets used every day, the software that we utilize to read and sort our email isn’t as clever or time-saving as it could be.

This week I tested Postbox 1.0, a program designed to handle your email in a smart, helpful manner. Starting Wednesday, this program is available at www.Postbox-Inc.com. Postbox sorts through your email and detects its contents so you can see Web links, photos, contacts and other items themselves with one button click—whether Microsoft Word (MSFT) documents, PDFs or spreadsheets—without digging through messages. Since its inbox is constantly being indexed, all search queries return near-instant results.

Postbox uses an Inspector Pane on the right side of each email to extract and display elements like images, attachments and contact information.

Postbox’s founders come from Mozilla Corp., maker of the popular Firefox browser, so Postbox is based on Mozilla technology and its security standards. Email is indexed locally on your computer, so none of it is sent back across the Web to Postbox. It uses Content Tabs (tabs are another feature borrowed from Firefox) to help visually organize folders, messages and content extracted from those messages. It displays the most important elements of each message in a right-side panel. Received emails can even be edited so they aren’t sitting in your inbox with subject lines like, “Fw: Re: Re: Sept.” Instead, you can rewrite the subject to something like “Flight times.”

But this program isn’t free like Gmail, Hotmail or other Web-based email programs, nor does it come preloaded on a computer the way Apple Mail (AAPL) is on every Mac. Users can try Postbox for a free 30-day trial period after which each license costs $40, allowing one person to use their license on multiple computers (i.e. at work, at home, on a laptop). For another $20, a Family Pack option will give up to five family members use of Postbox. An additional $25 buys a Lifetime Upgrades plan that entitles you to receive free of charge any major version of Postbox that’s released; other nonmajor releases are free upgrades.

I used Postbox on a Mac and a Windows Vista computer, filling it up with thousands of emails from Gmail, Hotmail and .Mac accounts. It didn’t run properly on my company-issued computer, which is plugged into a network firewall. Postbox says it supports open protocols like IMPAP, POP and SMTP, and that it would work with Microsoft Exchange if Exchange were set to use those open protocols.

For all of Postbox’s terrific features, it can be hard to suddenly see your email in a different way since most of our email programs haven’t changed much in years. Outlook, for example, has plenty of hidden features that many people never learn how to use. Postbox seems to know how slow users are to adapt to change and so it reveals many of its features whenever it gets the chance.

For example, Postbox pops up an alert that shows you how to connect this email program to Facebook and Twitter so that you can post status updates or tweets without leaving your email. These connections also let Postbox try to pull one representative photo for each of your email contacts by matching a name in an email with someone’s Facebook or Twitter name—if you follow the person. It also uses photos assigned to contacts in the Mac OS X address book, which is used by Apple Mail.

Or take a feature in Postbox called Topics. This is a way of auto-organizing messages into different groups after you label them as being part of a certain topic, say “Mom’s Birthday.” All messages in an email conversation are grouped into “Mom’s Birthday,” as are any future responses to the same conversation. Postbox gives you three ways to label an email conversation as being part of a certain topic: from the toolbar, using a Topics button in the message header or by pressing “T” from within a message. You can also select a topic as you’re composing an email, pre-sorting that conversation into a designated topic.

Not everyone will like Topics because, however helpful the feature is, it makes the user do more work when he or she just want to get through a huge pile of unread emails. Labeling each email with a certain topic doesn’t take long, but it’s still an extra step. I would like Postbox to create automatic topics for sorting emails. For example, I recently sent and received at least 50 emails related to rescheduling tennis matches. Even though all the messages had the word “tennis” in them, not all of them were related to the same email, so they wouldn’t sort into the topic I created, “Tennis Make-Up.” Postbox says it has considered automatic options like these and may try to incorporate something similar in future versions of the product.

If my 30-day trial ran out tomorrow, I’d miss Postbox’s Inspector Bar the most. This feature works like a filter, instantly sucking out the most important parts in each email—including messages, attachments, images or links—and displaying them in a blue, right-side panel.

Another useful tool in Postbox is the Compose Sidebar. This also appears as a right-side panel but it shows up when someone is writing an email. This panel can display attachments, images, links or contacts found in all emails so you can simply drag and drop that item into your email as you’re composing it. This took me a while to get comfortable using because I’m so used to hunting through emails for things that I need to find. But once it became a habit, I found myself using the Compose Sidebar often.

If you have Postbox running in the background and you get an email, small notifications appear in the bottom left of your screen telling you which email account received the message and who sent it.

In the Content Tabs, which fill up with all attachments, images, links or contacts found in your indexed email, a feature called the Action Bar lets you save, send, or instantly glance at a document. This saves you from opening each email and its attachment, a process that sometimes requires opening a slow-to-open program to see the document. A slider in this Action Bar lets you adjust the size of images from small to large.

Postbox shines a unique light on email and the way we work with it every day. Not all of its features will come naturally for long-time users of the same email program. But for someone who wants a fast search option built into email, Postbox is a winner.

Edited by Walter S. Mossberg.

Email mossbergsolution@wsj.com

Yahoo Renovates Its Home Page

Katherine Boehret — Tue, 28 Jul 2009 23:52:02 +0000

Makeovers are always fun to watch. Someone swoops in on an unsuspecting fashion “don’t,” improves him or her with a new hairstyle, makeup and wardrobe, and presents the finished product to overjoyed friends and family.

Last week, Yahoo (YHOO) unveiled the results of its latest makeover: the revamped home page. Carol Bartz, the company’s relatively new CEO, has said that Yahoo’s home page needed just such a makeover. After not changing significantly since 2006, the home page fits the role of a fashion don’t. And consumers, like family and friend observing the aftermath of a makeover, will either be overjoyed or nonplussed by the finished product.

Yahoo’s cleaner, streamlined home page emphasizes its ability to view content from other Web sites.

I’ve been using this new home page for over a week now and I can report that Yahoo followed one of the most important makeover rules by doing more with less. Gone is the busy screen saturated with advertisements and clutter. The new home page is clean and easier to absorb.

Favorite ‘Apps’

Yahoo’s home-page makeover goes beyond surface improvements. Its most useful feature is a list called My Favorites, which contains a variety of Web sites from within and outside of Yahoo. When your cursor hovers over one of these entries, which Yahoo calls “apps,” a pane opens with a preview of content from that site. This turns your Yahoo home page into an aggregator of information, bringing glimpses of information to you in one place so you don’t have to waste time navigating to other sites.

But if a greater number of these apps were more robust, you would be able to do more right within the hover pane, like watch videos or play a game. Currently, the hover preview pane only lets you see content, update social-network statuses and enter search terms, the results of which are shown on a new Web page.

[ See post to watch video ]

This makeover comes at an interesting time in the world of online news aggregation. Competitors like Google (GOOG) and Microsoft (MSFT) incorporate data from all over the Web into iGoogle.com and MSN.com, respectively. And the concept of the home page as a starting point isn’t as popular as it once was: Many people now start browsing the Web by first clicking on a link in an email or in one of many social-networking sites, like Twitter.

Traffic Driver

Of course, Yahoo plans to use this redesigned home page to drive traffic to the company’s own sites like Shine, Answers, Health and OMG (a celebrity gossip site). These Yahoo sites make up half of the 65 apps designed especially for My Favorites. Yahoo says that its apps for other sites, including WSJ.com, were made by Yahoo and the outside company running the Web site. An ad runs on the hover preview page of each app and the revenue for this ad goes to Yahoo, not the content provider.

Yahoo will use your list of My Favorites apps to learn about what sites you use so as to target ads at users. This proved true for most of the ads I saw on my home page, but strangely, the AllThingsD.com app displayed ads for Mars chocolate and Del Monte fruit snacks rather than technology products.

Module Thinking

My Favorites is fixed on the far left of the Yahoo home page and a large search box sits prominently at the top of the home screen.

The top middle section of the screen shows a carousel of images and current news that Yahoo calls the Today Module; below this is the News Module, which houses tabs labeled News, World, Local, and Finance. The Local and Finance tabs can be customized by entering a ZIP Code and stock tickers, respectively. The Today and News Modules can switch positions if you click on a small arrow.

The revamped home page will serve as a starting point for the Yahoo Application Platform, or YAP. Sometime around late September, Yahoo will open its YAP (no pun intended) to software developers so they can make all kinds of apps with a variety of functions for the home page, not just apps that are tied to Web sites.

You can customize the home page for style or content changes if you sign on using a user ID and password. Changes should appear the next time you log in. But this didn’t work as well as it should. I set my page to display in a tangerine color, one of six colors offered for customizing the page, but the home page wasn’t tangerine-colored the next time I logged in.

Some Problems

I had trouble logging into my Gmail account using a special Gmail app, but this and the color problem were fixed by the time this column went to press.

Some apps didn’t work at all, like the Facebook app, which couldn’t connect to my Facebook account. Yahoo said the problem should be fixed this week.

The home page seemed to have a longer memory when it came to the list of My Favorites. I edited my list, adding more pre-made apps and creating some of my own using a built-in tool that lets you enter a Web site. Yahoo has preloaded icons for some popular Web sites such as cnn.com; otherwise, it will use a generic star.

Permanent Apps

Two apps are permanent fixtures at the top of the My Favorites list: One shows a list of all Yahoo sites and the other shows Yahoo Mail. Everything else can be deleted, added and moved around in the list. One of my favorite apps was for Epicurious.com, the food and recipe site. When I hovered over the Epicurious app, images of food with recipe names appeared in the hover preview pane. One click on an image sent me to the Web site for the full version of the recipe.

After adding many of my own apps to My Favorites, I wished Yahoo had a one-click tool for converting my browser bookmarks into apps. Yahoo says this is something it hopes to introduce in the future.

Mobile Rollout

This week, Yahoo started rolling out a mobile Web site made to run on the iPhone’s Safari browser that coordinates with the more robust version of the home page. I used this Yahoo home page on the iPhone and liked that it immediately pulled up the My Favorites list I had carefully constructed on my computer. Similar offerings will soon be available for other mobile devices.

The new Yahoo home page is a refreshing way of bringing content to you rather than you chasing around the Web looking for it. The My Favorites apps need a little more power to be truly useful and to encourage people to use the Yahoo home page every day, but Yahoo hopes to solve some of that problem in a couple of months when it opens the site to developers.

Write to Katherine Boehret at mossbergsolution@wsj.com edited by Walter S. Mossberg

Second Chances: T-Mobile Tries Again

Katherine Boehret — Wed, 22 Jul 2009 00:08:02 +0000

As the saying goes, you never get a second chance to make a first impression. But it never hurts to try. This week, I tested the T-Mobile myTouch 3G with Google (GOOG), which is the company’s second chance at introducing a “Google phone” to the masses.

Google’s first device, called the T-Mobile G1, came out in October and was less than a sensation. The phone had a touch screen and a handy slide-out physical keyboard, but it was bulky and unattractive. It came with just one gigabyte of memory and lacked important features like compatibility with Microsoft Exchange for use with work email. Its app store, called the Android Market, offered only about 50 applications. The G1 launched with surprisingly few accessories.

[ See post to watch video ]

The $200 (with two-year contract) T-Mobile myTouch 3G (t-mobilemytouch.com) available Aug. 5, has fixed many of these problems. Its new design uses an on-screen keyboard, which gives it a thinner, more stylish build that feels great in the hand. It now comes with four gigabytes of memory, works with Microsoft Exchange and can record and play back video footage. The Android Market has increased its number of apps to about 6,300, and the myTouch will hit stores with accessories like designer shells and docking stations. Its combined voice and data plans are at least $25 less per month than what AT&T’s (T) plans cost for users of Apple’s competing iPhone.

But while using it, I couldn’t help thinking that the myTouch felt less like a new device and more like what the G1 should have been in the first place.

The myTouch, which is built by HTC of Taiwan, runs on an improved version of Google’s operating system, that performs tasks faster has a more streamlined look and supports stereo Bluetooth connections. But it carries on many traits of its predecessor. It still synchronizes over the air with Google account information including email, calendar and contacts. Swiping a finger to the left or right on the myTouch’s home screen will still open other screens, with space for icons representing apps. And its handy window-shade-like Notifications menu can still be pulled down onto the screen at any time to show a list of new messages.

The most dramatic difference on the myTouch is its on-screen keyboard, which may frustrate some people who liked the G1 for its because it had a physical keyboard and a touch screen. Like on Apple’s (AAPL) iPhone, the myTouch keyboard corrects words as you type, recognizing you’ll make more mistakes on it than you would on a physical keyboard. The keyboard suggests words in a horizontal bar that appears above the keyboard and below the text area. You need only type “Washi” and the word “Washington” appears in this bar for you to select. These shortcuts speed up the otherwise frustrating process of on-screen typing.

Unlike on the iPhone, the myTouch keyboard’s keys don’t get larger as your finger hovers over them so as to help you touch the right key. Nor does a word become magnified when you’re trying to place the cursor at a certain spot. The myTouch’s trackball can be used to pinpoint a specific letter but I usually forgot all about the trackball, opting to use the responsive touch screen for navigation.

T-Mobile offers much less expensive monthly plans for the myTouch than AT&T offers for the iPhone. The cheapest voice and data plan from T-Mobile costs $55 compared with AT&T’s $70. Unlimited data and messaging plus minimum voice plans total $65 for T-Mobile and $90 for AT&T. And AT&T’s messaging is currently limited to text, while T-Mobile messaging includes text, picture and video.

On the other hand, T-Mobile offers 3G coverage in far fewer cities than AT&T. The myTouch comes with only a fourth of the built-in memory of the same-priced the 3GS iPhone, and half the memory of the 3G iPhone model, which is costs half the price. And myTouch offers only about a tenth of the apps the iPhone offers, and has a smaller screen.

T-Mobile wants myTouch users to understand apps and download them, starting with the AppPack: a package of eight to 10 apps that T-Mobile will send to myTouch customers via an SMS with a link. Customers can peruse this list of apps and download just the ones they choose. While some people may not appreciate receiving apps suggestions, it could also introduce apps to people who didn’t know how they worked.

The Android Market, where all apps for Google’s phones can be found and purchased,still isn’t as well organized as it should be. It separates games from other applications and organizes them by popularity and date, but doesn’t separate those that are free and those that must be bought. I downloaded several free apps including WordGame, Facebook, Twitter, Sketch-a-Etch and Sherpa. But I was especially irked by the way some of the apps I downloaded kept trying to get me to download additional apps every time I opened them. The Twitter app, which was listed as one of the most popular, displayed prompts to download browsers and RSS readers—even six days after I first used the app. An on-screen message gave me the option to “Ignore Forever,” but this apparently didn’t include prompts to download other programs. Any user would be confused and irritated by these unsolicited messages. Google said that was what the developer chose to do—a major downside to the Android’s open model.

The myTouch’s 3.2-megapixel camera and video camera worked well and started up quickly. An icon labeled Gallery neatly holds still images and videos. And the myTouch has simple ways to upload photos to Picasa or videos to YouTube.

A built-in tool for Google Web searches using voice commands worked remarkably well, even when I tried to trip it up by saying four words at once. It didn’t recognize my last name, but I’ll let it off the hook since it’s spelled differently than it sounds.

The T-Mobile myTouch 3G costs $50 more than the G1, but its extra features are worthwhile. Be ready for a frustrating first-time experience with the on-screen keyboard and try to read user comments in the Android Market to figure out which apps prompt you to download additional programs.

The myTouch is what we expected from Google the first time around. Time will tell if people are ready to give it a second chance.

—Edited by Walter S. Mossberg.

Write to
Katherine Boehret at mossbergsolution@wsj.com

Easy Way to Log In Face Time

Katherine Boehret — Wed, 17 Jun 2009 00:20:02 +0000

Nowadays, new laptops usually come with built-in Webcams, including the ultra-small, inexpensive models known as netbooks. But many people don’t know what to do with these Webcams or how to use them for videoconferencing with other people. Some don’t even realize their computers have these tiny videocameras.

[ See post to watch video ]

This week, I tested a new videoconferencing-software program designed to help these people. It’s made especially for non-techies who simply want to use their Webcams to see someone while they’re talking to them. These people don’t want to conference several people into a call. And they especially don’t want to have to sign up for a confusing, intimidating videoconferencing service.

I used Logitech Vid by downloading it from www.logitech.com/vid. This program comes from Logitech Inc. and makes use of technology from SightSpeed, the videoconferencing-software company that Logitech acquired last fall. Vid works with Macs and Windows PCs that have built-in Webcams or those that use Webcams that plug into a computer’s USB port; it can even work if only one person has a Webcam so the person without one still sees video and hears audio from the other person.

Expiration Date for Some

If this was a free download for all, Logitech Vid would be a slam dunk for the consumer. But as of now, it is free only for people who use Logitech Webcams or the people they invite, and for people who are registered on SightSpeed or Dell Video Chat, Dell’s version of the SightSpeed service, regardless of their Webcam brand.

For everyone else, the software expires after 30 days, with no option to pay for continued use. This means Logitech misses out on the growing number of people whose laptops and desktops have built-in Webcams, but who don’t want to buy a Logitech camera just to use Vid (and shouldn’t have to). Logitech says it intends to add a payment plan for Vid.

I tested Vid with my parents, who recently bought a netbook for the kitchen but — before this column — didn’t quite know how to use its Webcam. I also tried it with tech-savvy friends who have video-chatted with me on programs like Skype, Apple’s iChat and Google Chat. Everyone had the same reaction: They liked Logitech Vid’s refreshingly clean interface and simple setup. My Mom appreciated Vid’s easy instructions, which are written in plain terms that anyone can understand.

Vid worked while I was video-chatting from one Mac to another; from a Mac to a Windows PC and vice versa; and from one Windows PC to another.

Invitations to Chat

I ran into trouble one night when Vid invitations that I sent to friends and family didn’t go through until after several attempts. Logitech says Vid was undergoing some behind-the-scenes server maintenance, which caused the glitches. (People who have trouble sending invitations like I did can alternatively direct friends to Logitech’s Web site to download the software.) And Vid didn’t work properly when I tried using it on my company-issued PC, which runs on a corporate network protected by firewalls. Logitech says Vid is targeted for consumer use, and not for sophisticated corporate environments.

Logitech Vid arranges photos of friends, along with their availability, in a visually pleasing carousel display.

People who are used to more advanced videoconferencing programs may find Vid unsatisfying. It doesn’t let friends instant message or share photos with one another, nor does it pull in buddy lists from outside videoconferencing programs. Vid isn’t designed to record conversations, host multiparty calls or take still photos during chats. Like other videoconferencing programs, slow Internet connections can occasionally cause video and audio to stutter.

But for simple video chats, Vid was a pleasure to use. If not for its 30-day expiration, I would definitely see myself chatting with my parents through this program on a regular basis. I used it to hold up three colors of dresses for my Mom so she could help me decide whether tea rose, azalea or peppermint was the best shade for my sister’s wedding (we’re leaning toward tea rose). My Dad and I had a face-to-face talk about my latest job news, and I saw a New Orleans friend and her dog, Boudreaux, appear on my computer screen almost as if they were in my house.

Smile for the Camera

Vid users invite others to chat by entering the other person’s email address. For invitees to accept an invitation, they must download the Vid software, which could be a deterrent for some. Those who do download the software and start their own Vid accounts (by just entering an email and password) appear to the original inviter in a carousel-like display of their contacts’ photographed faces.

These images are taken by the Webcam when someone sets up a Vid account, rather than allowing one to select his or her own photo from elsewhere on the computer. This is one example of Vid’s nod to simplicity and fewer choices. Likewise, the carousel of friends is organized in left-to-right alphabetical order showing those who are online followed by those offline. A simple status line below each person’s face identifies them as Unavailable, Available or Busy (already in a videoconference).

Clicking on a Pic

I called someone by clicking on their photo. The video-chat screen has four buttons that change its size, hide a small-image view of yourself, pause your video feed or end the conversation.

In a few instances, I heard a steady, high-pitched chirp and so did the person on the call with me. And we occasionally heard the echo of our own voices. Logitech said this sometimes happens when both users have open-air microphones and speakers turned up at the same time. Turning the speakers down usually solves the problem.

By August, all of Logitech’s standalone Webcams will come loaded with Vid software that starts up when the Webcam is plugged in. Now, the software is only downloadable from the Web.

Logitech Vid isn’t fancy, but it works well and presents its users with a satisfying experience so they can concentrate on enjoying their conversations. But it is a shame that Logitech doesn’t offer a payment plan for people who don’t use Logitech Webcams. If it did, Vid could help many people appreciate the Webcams they might never have otherwise used.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com

Microsoft Effort to Best Google Yields Results

Katherine Boehret — Wed, 03 Jun 2009 00:00:03 +0000

Google is to search what Kleenex is to tissues. Even if you’re in the habit of using another search engine like Yahoo to look up something online, you probably say you “Googled” it because everyone knows what you mean. Microsoft Corp. is hoping you’ll change your habits and start “Binging” for that which you once Googled.

[ See post to watch video ]

Last week, Microsoft announced Bing as the name of its new search engine. The company describes Bing as delivering more answers to your search queries directly on the search-results page, so you don’t have to keep hunting around for what you want to find. And, like Google, Bing can be used as a verb.

I’ve been using Bing for more than two weeks now, and this search engine really did retrieve on-target, useful information on the first try. But what I like best about it is that it does so in a user-friendly manner that looks and feels more inviting than Google.

A feature called Hover displays a brief summary of each Web page when your cursor is hovering over the right edge of a link, and this can save you from visiting a useless page. As another time-saving feature, to further save searchers from clicking to another page, Bing answers medical queries by featuring information from the Mayo Clinic at the top of the results page. Videos on Bing start playing when you move your cursor over a thumbnail still image from the video, without requiring you to press play or go to a new page; the videos stop when you mouse elsewhere. A query about a company usually returns its customer-service phone number at the top of the results page. Shopping, restaurant reviews and travel are also significantly enhanced by Bing.

[ See post to watch video ]

Google isn’t going away. Both search engines stick to plain, white backgrounds and proudly proclaim the total number of results at the top of the page, a competition that Google almost always wins. Google also is steadily delivering more of its own useful data right in the results, but those efforts feel minimal compared with Bing.

A technology called Bing Travel predicts whether an airfare will go up or down in the future.

It’s a given that many people will try Bing once, get frustrated by the unfamiliar environment and switch back to Google. Others will use whatever their Web browser’s search box is set to (Google, for many people) because they don’t know how to change their options or they’re too lazy to do so. Microsoft’s Live Search engine has been replaced by Bing.com.

You can bring up Bing the old-fashioned way by going to Bing.com. This Web page is a perfect example of the search engine’s engaging, attractive style. Bing.com evokes the cover of a glossy magazine with a stunning photo that takes over the page. This photo, usually slightly off-beat and somewhat alluring, changes every day. If you move your cursor across the photo, blurbs filled with interesting text and Web links materialize on-screen to teach you something related to the photo. It’s a shame that many people will never see the Web page because they search using the box built into their browser.

From this home page, you can dive directly into searching videos, like TV shows, news and sports videos, or browsing music by watching music videos arranged by artist, genre and popularity. I browsed through episodes of “The Office” and watched the “People Are Crazy” music video by country singer, Billy Currington.

The Bing results page has a left-side panel called the Explore Pane, which includes suggestions of terms and categories to select. A search for Abraham Lincoln, for example, showed links to speeches, childhood and library — among others. The Explore Pane includes related searches of terms that people searching for the same thing as you also looked up.

The related searches were sometimes helpful, like “Paul McCartney Tour Dates” when I Binged the famed musician. But the related searches also could be confusing, like when I searched for my own name and found “Jan D’Esopo” listed as the top related search suggestion. (D’Esopo is a painter and sculptor who is active in Puerto Rico, according to Wikipedia.)

In a Web search for tennis player Roger Federer, Microsoft’s Bing showed photos and related search terms on the same page.

I tried comparing Bing with Google in side-by-side searches for tennis player Roger Federer. Bing showed me six colorful images of Federer atop its results page, along with an Explore Pane full of links to his biography, posters, quotes, blog and more. The third listed related-search term, “Roger Federer Shirtless,” made me laugh.

Google didn’t automatically embed images of the tennis great on its results page (for that, of course, you have to go to its Image search page), but it did display Federer’s winning score for that day’s French Open match — information that was extremely useful to me.

Bing presents photos in a more eye-pleasing way than Google. The Roger Federer image search on Bing filled the page with images only — none of the messy text descriptions that appear in the same Google search results. By selecting visuals in the top right of the Bing results page, I changed the size of the photos to small, medium, large or detailed. As I moved my cursor over an image, the image popped forward in a larger version with text details.

Microsoft wants people to use Bing for shopping, and the search engine brings product reviews right to the results page, making it look a bit like Amazon, complete with images, ratings and links to online stores. Bing Cashback, a money-rewards program that works with certain items, is less complicated than its confusing predecessor, but it isn’t as clear as it should be.

For people looking up airline flights, Microsoft integrates a technology called Bing Travel into the search. This tool predicts whether a fare will go up or down in the future based on data aggregation and analysis. A built-in tool works similarly with hotels, analyzing data to tell if you’re getting a good deal.

After I got over my initial resistance to Bing’s unfamiliarity, I really enjoyed using it and found that searching with it was less of a chore and more of an interactive experience. Microsoft gives users a true service by bringing rich content directly to the search-results page.

Edited By Walter S. Mossberg

Email us at mossbergsolution@wsj.com. Find this and other columns and videos online free at the All Things Digital Web site: http://solution.allthingsd.com