Comments on: Phone Headset Curbs Sounds of the City http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/ from The Wall Street Journal Sat, 21 Nov 2009 22:01:58 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Stephen Hultquist http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/comment-page-1/#comment-1127 Stephen Hultquist Sun, 21 Dec 2008 23:40:52 +0000 http://solution.allthingsd.com/20081007/phone-headset-curbs-sounds-of-the-city/#comment-1127 One word: Terrible. The H15 is an awful headset. On the basis of this review and my positive experience with the Jawbone (first generation), and terrible experience with the Jawbone II and Aliph customer service, I bought an H15. Really bad. Those on the other end of calls could not hear me, asking me if I was in an echo chamber, if I was losing cell signal, and constantly asking me to repeat myself. I couldn't hear them, either. As much as I've decided never to buy another Aliph product based on their amazingly bad customer service policies, I'll stick with my Jawbone (first gen) until there is a headset that is actually better. The H15 ain't it. One word: Terrible.

The H15 is an awful headset. On the basis of this review and my positive experience with the Jawbone (first generation), and terrible experience with the Jawbone II and Aliph customer service, I bought an H15.

Really bad. Those on the other end of calls could not hear me, asking me if I was in an echo chamber, if I was losing cell signal, and constantly asking me to repeat myself. I couldn’t hear them, either.

As much as I’ve decided never to buy another Aliph product based on their amazingly bad customer service policies, I’ll stick with my Jawbone (first gen) until there is a headset that is actually better. The H15 ain’t it.

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